Claim OwnershipCStore Decisions
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Offering c-store retailers, suppliers and distributors news and product info to stay abreast of industry trends.
62 Episodes
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It’s been five years since Chestnut Petroleum Distributors began aligning its fleet of stores under the Chestnut Market banner. Now, with more visibility in its marketplace, Chestnut Market is mastering execution and consistency with help from its Retail Is Detail program while growing through remodels and new store builds. It’s also making bold strides with a stronger focus on food and the imminent launch of its new mobile app and loyalty program.
Today, the chain operates approximately 75 company-operated convenience stores in New York, New Jersey and Connecticut, and it’s also a major distributor for Exxon Mobil, Shell, bp, Gulf and Irving, supplying fuel to about 230 locations in the Tri-State area. Now, with the second generation of the family business taking on leadership roles, the chain has its sights set on continuing to expand its footprint in the Tri-State area.
Convenience store chain Triumph Energy is elevating its execution for 2025, rolling out new programs and creating a cohesive experience for customers from its store design to its offerings.
CStore Decisions Executive Editor Erin Del Conte and Seth Bridges, founder of Rival IQ, discuss the 2023 Social Media Awards. For the third year in a row, Kwik Trip claimed the top spot as the overall winner across platforms. Listen for more on which chains took first and second place on the various platforms. New this year, the social media awards include TikTok, in addition to Facebook, Twitter and Instagram. Bridges details what this year's winners did well, and the trends ahead for social media in 2023. Hint: C-store retailers should consider joining TikTok, if they're not already active on the popular platform.
This month, CStore Decisions Editor John Lofstock speaks with Elie Y.Katz, President and CEO of National Retail Solutions (NRS) to dicuss retail trends, including e-commerce, winning the battle for the last mile and expanding a loyalty program. With vast retail industry knowledge gained from having owned over a dozen retail establishments, Elie has refined insight into the mindset and needs of the retail business owner. Elie coordinated the creation of the NRSPoint of Sale (POS) system and NRS PAY merchant services, combined with a loyalty and rewards network for IDT’s five million-plus customers.
Erin Del Conte, executive editor of CStore Decisions, speaks with Christy Patient, regional director of operations at Circle K, co-chair of the Diversity & Inclusion Council and co-chair of the Women’s Council, about her experiences as a woman in business.
CStore Decisions Editor John Lofstock speaks with Elie Katz, President and CEO of National Retail Solutions (NRS) about the trends he is seeing in the retail marketplace. With vast retail industry knowledge gained from having owned over a dozen retail establishments, Elie has refined insight into the mindset and needs of the retail business owner. Elie coordinated the creation of the NRSPoint of Sale (POS) system and NRS PAY merchant services, combined with a loyalty and rewards network for IDT’s 5 million+ customers.
Erin Del Conte, executive editor of CStore Decisions, speaks with Joy Almekies, senior director of food services, Global Partners about her experiences as a Gen X woman in the convenience store industry.
CStore Decisions Executive Editor Erin Del Conte speaks with Kendra Meyer, the vice president of real estate development for Casey's, to learn more about her experiences as a millennial woman in the workforce.
CStore Decisions Executive Editor Erin Del Conte and Seth Bridges, founder and head of product for Rival IQ, discuss the 2022 Social Media Awards. Bridges explains the methodology behind the awards and what the winners are doing well. He also shares best practices on social media for retailers for the year ahead.
CStore Decisions Executive Editor Erin Del Conte speaks with Amanda Shymanski, digital marketing & advertising manager for QuickChek. Shymanski shares her experiences as a woman in business and what she wishes she knew when she was first starting out.
Thomas Mulloy, senior editor with CBDRetailTrends.com and CStore Decisions magazine, welcomes Jeff Ragovin, chief commercial officer with Fyllo, a company whose mission is providing compliance-first solutions for highly regulated industries. Ragovin discusses the difficulties for CBD manufacturers and retailers in navigating a continually shifting regulatory landscape.
John Lofstock, editor of CStore Decisions and executive director of the National Advisory Group (NAG), speaks with Horacio Gavilán, of the Hispanic Marketing Council (HMC); and Suzy Silliman, of National Retail Solutions (NRS), about the growing impact Hispanic shoppers are having on the convenience store market.
Erin Del Conte, executive editor with CStore Decisions, speaks with Carly LaBeau, retail accounting administrator for FriendShip Stores and Beck Suppliers. A millennial, LaBeau talks about her experiences in the c-store industry as she celebrates her 11th anniversary with FriendShip, as well as FriendShip’s culture of rewarding employees.
CStore Decisions Executive Editor Erin Del Conte speaks with Polly Flinn, president of GetGo and executive vice president of Giant Eagle. Flinn has seen the convenience store industry evolve over the years. Today, more businesses are becoming more accepting of different styles and working to call in more voices. Flinn shares some of her experiences over her more than 25-year career and offers advice to the younger generation.
CStore Decisions Editor-in-Chief John Lofstock and Executive Editor Erin Del Conte speak with Datassential Trendologist Mike Kostyo about food and delivery trends.
CStore Decisions Executive Editor Erin Del Conte speaks with Sandy Deel, director of HR services and benefits for Thorntons Inc., to learn more about Deel's experiences as a Gen X woman in the convenience store industry. Deel discusses how things have changed since the era of power suits, and how having a mentor helped her navigate her career, as well as advice for the younger generation.
This podcast is sponsored by Bic.
Candice Clark, CFO of Clipper Petroleum, talks with Erin Del Conte, executive editor of CStore Decisions about her experiences as a women in the convenience store industry, and the importance of creating environments that welcome a more diverse workforce.
Pilot Flying J was recently recognized in CStore Decisions' 2021 Tech Innovation Awards for their work with contactless payments. To learn more, Erin Del Conte and Frank Beard reached out to Tyler Tanaka—the vice president of digital and loyalty marketing at Pilot Flying J.
We cover a lot of ground in this episode, including why Pilot Flying J is leaning-in on mobile app strategies, contactless payments, and even drive-thrus.
If you missed our coverage of the 2021 Tech Innovation Awards, be sure to click the link below:
https://cstoredecisions.com/2021/05/12/2021-tech-innovation-awards/
What's next for convenience retailers now that the outdoor EMV deadline has passed, and what should they consider when thinking about the business case for EV charging? Patrick Raycroft, W. Capra Consulting Group's convenience and energy vertical lead, joins Erin and Frank in this episode of CStore Decisions Live.
Topics include:
- What the EMV deadline means for retailers
- Point-to-point encryption (P2PE) and tokenization
- The challenges retailers face with EV charging
- Why EV charging makes sense for some retailers but not others
- And much more...
Click below to read Raycroft's latest article, "What Comes After Outdoor EMV."
https://cstoredecisions.com/2021/05/07/what-comes-after-outdoor-emv/
CStore Decisions Executive Editor Erin Del Conte talks with Kelsey Capellino, category manager for United Pacific. Capellino, talks about the challenges of being a millennial woman in the workforce. Kelsey and Erin discuss generational differences in finding one's voice as a woman in business as well as navigating the pressures of social media, balancing family and work, expectations, having difficult conversations and setting boundaries.
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