CX by Doing - Customer and Employee Experience - Leaders and Leading Organizations that Succeed by delivering great experiences are talking with us. The companies that succeed the most are the ones that can listen, learn, adapt, simplify, innovate, measure, generate change and as a result generate growth by delivering a great digitally or physically transformative human experience. (Customer and Employee). https://www.eglobalis.com/podcast/
A great conversation with Dr. Marcell Vollmer Chief Innovation Officer at Celonis and ex-Chief of Digital Officer at SAP. Where we discussed Procurement experience, SAP employee experience, and several subjects related to customer experience and SAP technologies!