Car Dealership Guy Podcast

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, CEO of Haig Partners, where we discuss: how dealers can navigate the post-election landscape in the automotive business, Fords wild rise in recent months, the imapct on AI on dealership valuations, VW's fatal mistake rolling out the relaunched Scout brand, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more at https://www.openlane.com/ Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/ Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/ Read the latest Haig Report: https://haigpartners.com/haig-report/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:53) - Catching up with Alan (00:05:03) - How will the EV trend impact dealership valuations? (00:10:37) - An overview of the latest Haig report (00:18:47) - What areas of weakness are you seeing at dealerships? (00:22:43) - What are you getting calls for from buyers? (00:35:06) - How does Scout impact the industry? (00:43:34) - What’s driving deal-making velocity in this current market? (00:48:07) - Leveraging AI in dealership valuations (00:53:09) - What’s your outlook for 2025? (00:57:30) - Closing thoughts Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Leigh Ann Conver, Senior Director of CDK Data Services. We discuss how AI is quietly integrating into dealership operations, the top AI trends for 2024 and how dealerships of all sizes can leverage AI to boost car sales. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. Learn more at https://edmu.in/4hUjIcv Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the US. Contact Julie today - julie@dealer-pay.com or 636-442-4901. CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:22) - Leigh’s career and background (00:05:10) - What are you seeing in the industry concerning AI? (00:06:16) - The 2024 AI Survey (00:14:13) - Where is the positive impact of AI being seen by dealers? (00:18:27) - What are people missing who aren’t utilizing AI? (00:24:42) - Does dealership size indicate whether they are adopting AI? (00:28:15) - Where are you seeing the most effectiveness of AI in dealerships? (00:30:33) - What’s in your product pipeline? (00:34:08) - Closing thoughts Read the 2024 AI in Automotive Insights and Innovations from CDK here: https://cms.cdkglobal.com/2024_CDK_AI Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Royce Neubauer, CEO of Auto Hauler Exchange, and Denton Gupton, Used Car Director at Jim Ellis Volvo Cars Mall of Georgia, to discuss the game-changing solutions redefining vehicle shipping challenges in 2024. This episode of the Car Dealership Guy Podcast is brought to you by Auto Hauler Exchange. Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://hubs.ly/Q02NJdZ80 Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:47) - Denton’s career and background (00:04:48) - What is your biggest source of used cars? (00:06:50) - What problem led you to Auto Hauler Exchange? (00:11:43) - Introducing Royce (00:16:56) - What does a typical vehicle shipment look like? (00:24:13) - How do you make a profit? (00:27:37) - Why hasn’t anyone else done this before? (00:31:40) - What has been the ROI on using this service? (00:33:43) - How do you respond to skepticism? (00:35:59) - What are the strangest things you’ve shipped? Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Duffy Jr., CEO of Dealer Image Pro where we discuss: How a professional photographer cracked dealers' #1 profitability issue, the most impactful dealer website features, the future of content creator dealerships and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Car Wars – Car Wars is the trusted partner for discerning dealerships in the Automotive Retail Industry, offering premium call tracking, texting, and phone solutions. Visit https://carguymedia.com/cw to learn more.     Dealer Image Pro - Picture this: a streamlined merchandising process providing high-quality online content seven days a week. Say goodbye to the days of waiting around and hello to a faster, more efficient way to showcase your inventory. Learn more at https://dealerimagepro.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:34) - Peter’s background and career (00:08:29) - What is the problem you’re solving for dealers? (00:12:08) - How are the perfect dealers merchandising dealerships? (00:13:56) - What does the data show in the various ways cars are merchandised? (00:18:55) - What’s your biggest challenge with dealers today? (00:21:02) - Who does the best merchandising in the industry? (00:23:32) - What’s exciting to you right now? (00:26:26) - Have consumer expectations or demands changed with regard to online merchandising? (00:31:16) - What does the future look like for car buyers? (00:37:36) - Are dealers investing in studios? (00:40:57) - What’s next for your company? (00:45:20) - Dealers in Cars Getting Coffee (00:48:16) - Closing thoughts Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Liza Borches, CEO of Carter Myers Automotive. We dive into the bold risks that have shaped her century-old dealership group, her innovative approach to empowering employees with partial ownership, her biggest wins, regrets, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/ Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:56) - Liza’s background and career (00:13:03) - How have you changed operating principles? (00:16:31) - Offering equity to GMs (00:21:00) - What is your ESOP comprised of? (00:22:49) - What has your growth trajectory looked like? (00:28:22) - What mistakes have you made along the way? (00:33:20) - What are the core competencies at your stores? (00:35:32) - centralized vs. decentralized (00:39:29) - How are you future-proofing your business? (00:49:24) - Is the OEM the friend of the dealer? (00:52:53) - What is top of mind for you these days? (00:59:17) - How do you stay educated in the industry? (01:06:10) - What’s your outlook for the industry? (01:12:44) - Closing thoughts Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

I have a big announcement… After you listen, if you love me (or even if you don’t), please send me your feedback at cdg@cardealershipguy.org

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, Founder & CEO of WarrCloud, where we discuss: How 28 seconds is quietly transforming dealership profits, why EVs are going to transform service centers, exposing $140K of hidden dealership revenue and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Ikon Technologies – Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. Our no-cost Lot Management Platform, with Find the Car, Find the Keys™ technology, makes finding inventory easy, while our patented Smart Marketing platform and Dealer-branded Connect app drives customer loyalty and drive revenue growth back to your dealership. Schedule a demo today to see how Ikon Technologies can help drive your dealership’s success by visiting https://hubs.la/Q02WVYbV0  Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/ WarrCloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:32) - Jim’s background and career (00:04:46) - The state of the dealership (00:12:16) - What’s driving the rise in warranty work? (0:17:38) - Are we moving into a world where the entry-level vehicle disappears? (00:20:44) - How are dealers generating recall work? (00:24:07) - Where are opportunities to implement new technologies for dealerships? (00:26:31) - Warrcloud’s recent capital raise & product roadmap Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jack Ballinghoff, COO of Ourisman Automotive Group where we discuss: His principles to running 17+ dealerships, the best used car auction in the United States, why he thinks negotiations in car sales need to end and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/ Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:48) - Jack’s background and career (00:14:30) - Where did you find your niche in the business? (00:17:58) - What do you mean you try to “see around corners?” (00:22:37) - What do you see for the industry's future? (00:24:50) - Is transparency the end game? (00:26:51) - What are some non-conventional opinions you have about dealerships? (00:34:36) - Implementing efficiency (00:38:08) - Empowering the individual vs. standardization (00:39:37) - What strategies do you use to operate your stores? (00:52:00) - How do you think about bonuses? (00:56:13) - Onboarding and integration Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeff Swickard, Dealer Principal of Swickard Auto Group. We discuss the secret hospitality formula behind scaling to 40 dealerships, Serving 1M unique customers every year, the best customer service car brands, and his biggest challenges in replicating success in other dealerships. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. Learn more at https://edmu.in/3C7x1pR Draiver - ​​Draiver is your go-to solution for seamless, efficient vehicle transport—moving vehicles up to four times faster than traditional options. From valet services to service pick-up and delivery, Draiver’s 20,000 contract drivers are ready to assist with your dealership’s unique needs. Learn more @ https://bit.ly/Draiver-Solutions OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes - all with lower fees. New dealers receive a $350 buy fee credit. Learn more at https://carguymedia.com/3YpkYvz Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:31) - Jeff’s background and career (00:06:13) - How did you get Open Points in your market? (00:11:48) - How have your margins trended since implementing a new customer-focused culture? (00:14:54) - How are you solving for the technician shortage? (00:19:23) - How do you implement this customer-focused culture with value brands? (00:22:37) - What’s it like having a dealership in Alaska? (00:22:52) - What department interests you the most? (00:29:13) - What brands are you excited about right now? (00:32:41) - What’s your used car strategy? (00:41:22) - Pursuing a mindset of continuous learning (00:44:24) - What advantage do dealers have over Tesla or DTC? Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sanjiv Yajnik, President of Financial Services at Capital One, and Kris Gaerlan, President of Dallas Lease Returns where we discuss: Why people don't trust car dealers and how to fix it, Creating unique experiences in the car dealership, Why he's calling buyers looking for things to fix after the sale and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Learn more @ https://www.upstart.com/ Capital One - Nearly half of car buyers are willing to pay more for a car if they think it is a dealership they could trust. This is just one key takeaway from the 2024 Capital One Car Buying Outlook. Check out the full outlook from Capital One here: https://www.capitalone.com/about/car-buying-outlook/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:37) - Chris’ background and career (00:05:22) - Why are you investing so much in enabling the physical experience for automotive? (00:08:31) - What is your digital strategy at the dealership? (00:11:21) - Creating in-store experiences (00:15:32) - Building transparent relationships with customers (00:17:21) - Chris’ sales process (00:22:43) - Weaving trust into the digital experience (00:29:21) - What tools will have the most impact on the car buying experience? (00:32:53) - Capital One’s various products (00:40:53) - Future innovations for the industry (00:44:02) - Closing thoughts Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast! In this episode, I'm joined by Jonathan Smoke, Chief Economist at Cox Automotive. We dive into some of the biggest topics shaping the 2024 car market, including shocks and surprises, the painful new phase for the used car market, why new car discounts have plateaued, and the evolving segments of the U.S. car market—and much more. This episode is brought to you by: Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/ CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:46) - Jonathan’s background and career (00:03:24) - What’s happened in the market in the last 18 months? (00:07:32) - What would be the best way for dealers to optimize in this environment? (00:13:22) - Where are prices headed? (00:18:01) - How many new cars are on track to be sold? (00:25:33) - Where is dealership profitability trending? (00:32:16) - How are auto loans affecting things? (00:37:21) - Are used EVs or new EV leases still the best deal on the market? (00:39:28) - Thoughts on Stellantis (00:44:54) - Will the election have any impact on the industry? (00:48:40) - What would you ask Elon if you could? Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Fede Ranero, CEO of Draiver where we discuss: How he's building the "Uber for car deliveries" and moving 1.4M vehicles per year, the #1 reason why customers skip vehicle service, what he learned from a leaked Elon Musk email, demystifying logistics for car dealers and much more.  This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more at https://www.openlane.com/ Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. Learn more at https://edmu.in/4eLj4wb Draiver - Draiver is revolutionizing vehicle relocation with AI driven precision technology and professional insured drivers in your area. Learn more @ https://www.draiver.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:28) - Fede’s background and career (00:12:07) - What are the top pain points you’re solving for dealers today? (00:19:05) - Where are you seeing the most demand? (00:21:08) - Why are dealers using the Draiver model? (00:24:13) - What trends are you seeing in the market? (00:35:13) - What is your outlook for dealership logistics? Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ryan Maher, CEO of BizzyCar where we discuss: The business side of 70M+ recalled vehicles, Most troubled car brands struggling with recalls, Shocking revelations from BizzyCar recall report and more. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. Learn more at https://edmu.in/4eHlH1Y Upstart - Upstart connects millions of consumers to 100+ banks and credit unions who leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Learn more @ https://www.upstart.com/ BizzyCar — built by dealers, is an AI-powered Recall Management and Mobile Service Platform that increases appointments, boosts revenue, and helps bring back lost customers. CDG listeners get a special offer at https://info.bizzycar.com/cdg Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:34) - Raising $15 million (00:05:05) - The Bizzy Car recall report (00:10:10) - Do dealers have the capacity to do this extra recall work today? (00:14:49) - The state of Chrysler (00:17:02) - How much are dealers making on recalls? (00:19:13) - Are recall customers only transactional? (00:24:49) - What objections do you see from dealers? (00:30:35) - How will mobile service affect dealerships? (00:35:29) - Where is the talent pool for mobile servicing? (00:39:46) - Mobile service customer experience (00:42:46) - What are the company’s long-term goals? Check out the Q3 Recall Report here - https://info.bizzycar.com/q3-24-recall-report Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Kyle Coleman, Owner of Coleman Automotive where we discuss: How he went from selling Pokemon cards to Fords, the $50M voicemail that changed his life, His first 6 months as a franchise dealership owner and much more. This episode of the Car Dealership Guy Podcast is brought to you by: DLRdmv - With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Visit https://www.dlr50.com/ to learn more. Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/ CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:15) - Kyle’s background and career (00:13:01) - Learnings from the CDG Podcast (00:17:30) - Financing acquisitions (00:19:58) - Valuing dealerships (00:23:49) - Getting approved by franchises (00:31:22) - Dealership profits (00:33:56) - Doing things differently at the dealerships (00:38:26) - Acquiring Toyota stores (00:39:05) - Structuring dealership teams (00:42:37) - Systems and processes (00:44:48) - Plans for future financing and acquisitions (00:45:31) - Kyle on starting his own private equity group (00:58:15) - Advice for listeners Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we dive into a Q4 auto market forecast: How Gen Z is buying cars, Have we reached an EV sales equilibrium, why overnight test drives sell cars, Trends and predictions for the quarter ahead. This episode of the Car Dealership Guy Podcast is brought to you by: Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22. This year’s virtual CONNECT conference will feature CDK’s latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.  You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:53) - Catching up with David (00:02:30) - CDK’s Ease of Purchase study (00:08:40) - EV sales trends (00:15:32) - Will there be brand dispersion in Q4? (00:19:13) - EV shopper journey studies (00:26:17) - Buying patterns across age groups (00:30:47) - The Dealership as a workplace study Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Julie Douglas, CEO of Dealer Pay where we discuss: The accounting nightmare hiding in dealerships, Saving dealers 20 hrs of work per week, shocking trends in down payments for 2024 and much more! This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22. This year’s virtual CONNECT conference will feature CDK’s latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.  You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the US. Contact Julie today - julie@dealer-pay.com or 636-442-4901. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:01:19) - Julie’s background and career (00:03:28) - What problem did you identify in our industry and what are you solving for? (00:08:48) - What are the key problems dealers want to solve when they talk to you? (00:10:37) - How are you helping dealers? (00:12:33) - What are you saving a dealer in terms of cost? (00:13:28) - What patterns are you seeing in terms of dealers overpaying? (00:15:18) - What is the average dealership paying for processing? (00:16:53) - What crazy things have you seen at dealerships? (00:18:25) - Where are dealers leaving money on the table? (00:20:20) - Does anything keep you up at night? (00:21:27) - What is the consumer experience like at DealerPay? (00:22:29) - Julie’s shoe strategy (00:24:33) - What does the future look like for your company? (00:26:42) - What trends do the data tell you? Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Raul Gomila, GM/Partner of City Kia, to reveal how he turned a dealership losing $1M a year into a top performer. We dive into the strategies that made him a top 5 Kia dealer in the country, pressure-test his BDC team live, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: TransUnion — helping dealers deliver the seamless, personalized transactions today’s car shoppers expect. Learn more at www.transunion.com/cardealershipguy DLRdmv - With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. Visit https://www.dlr50.com/ to learn more. CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:41) - Raul’s background and career (00:15:08) - Dealership Culture and operations (00:32:24) - Recon Centers (00:36:54) - The impact of the Hispanic community (00:42:59) - How do you approach social media? (00:49:41) - Thoughts on the Florida market (00:54:03) - Advice and comments for Kia (00:58:03) - Closing thoughts Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Bill Cariss, CEO of Holman Strategic Ventures, to discuss how he's deploying $9 billion into the next generation of automotive disruptors, his journey from car dealer to venture capital giant, the rollercoaster experience of being an early investor in Rivian, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today  CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:49) - Bill’s background and career (00:12:31) - What are you paying attention to in the evolution of dealership technology? (00:15:57) - The state of the auto tech market (00:19:19) - Should dealers invest in Venture? (00:23:13) - The impact of FM Capital (00:26:03) - What does it take to succeed as an Autotech business? (00:31:49) - EVs vs. Hybrids (00:34:39) - Will we see a world where 3 or 4 players control every piece of software? (00:38:09) - What are the biggest risks dealers face right now? (00:43:16) - What’s your secret to deal flow? (00:48:27) - Mentorship (00:51:00) - What is the industry's biggest challenge over the next 3-9 months? Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com

Welcome to the Car Dealership Guy Podcast! In this episode, I chat with Ryan Rohrman, CEO of Rohrman Auto Group. We dive into topics like transforming a dealership group into a TikTok powerhouse, achieving over 4 million views on a TikTok video, building the world’s largest Honda store, and much more! This episode of the Car Dealership Guy Podcast is brought to you by: TransUnion — helping dealers deliver the seamless, personalized transactions today’s car shoppers expect. Learn more at www.transunion.com/cardealershipguy Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:02) - What drove you to go all in on social media? (00:04:58) - Ryan’s career in auto (00:14:45) - How are you getting to know your customers? (00:18:35) - What does your tech stack look like? (00:27:25) - Are you using AI tools? (00:33:19) - Dealership fundamentals (00:42:40) - Why did you decide to train your team on social media? (00:46:51) - Will the winning dealerships be staffed by micro-influencers? (00:53:33) - How is business right now? (00:54:55) - How are you combating affordability? (01:00:58) - Closing thoughts Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Devin Daly, CEO of Impel where we discuss: The imminent evolution of AI in car dealerships, BTS of his recent $100M acquisition, How he's transforming 50% of all US franchise dealers, The best use cases for AI in car dealerships and much more! This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22. This year’s virtual CONNECT conference will feature CDK’s latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.  You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting cdgrecruiting.com Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Impel leverages proprietary behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint of the customer journey.Whether it’s supporting a shopper as they search for the perfect vehicle, booking showroom appointments, scheduling the next service appointment for a customer, or helping a consumer sell or trade-in their vehicle, Impel AI is with you every step of the way. Reach out today and see for yourself what Impel can do for you.   Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:10) - Updates since Devin was last on the show (00:02:31) - What meaningful changes have happened in auto with AI? (00:04:58) - What practical changes can dealers implement right now? (00:07:39) - What level of adoption across the industry are you seeing? (00:09:26) - Why did you acquire Outsell? (00:14:35) - What does the dealership of the future look like? (00:18:06) - Are we going to a centralized AI Dealership world? (00:22:21) - What are you working to solve over the next 12 months? (00:24:46) - How did the cyberattacks change your investment philosophy on cybersecurity? (00:26:07) - How does a $100m deal get done? (00:30:14) - How have you changed through all this growth? Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.