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Chew on This - Digestable DTC Content

Chew on This - Digestable DTC Content

Author: Chew on This

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Chew on This - Digestable DTC Content

The ultimate podcast tailor-made for DTC founders seeking practical insights to elevate their business game. In each episode, we serve up bite-sized, digestible content loaded with actionable tips, strategies, and success stories. Whether you’re navigating the ever-evolving landscape of e-commerce, mastering customer acquisition, or fine-tuning your brand strategy, ‘Chew on This’ has got you covered. Hit play and let’s chew on the essential ingredients for DTC success together.
152 Episodes
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Instant helps brands unlock millions in incremental revenue by turning opted-in shoppers into loyal customers. Start supercharging retention today 👉 bit.ly/chewxinstant
Instant helps brands unlock millions in incremental revenue by turning opted-in shoppers into loyal customers. Start supercharging retention today 👉 bit.ly/chewxinstantWe’re proud to partner with Instant for this season of Chew on This. Trusted by 500+ DTC brands like ThirdLove, Truly Beauty, and Liquid I.V., Instant revolutionizes retention with high-performing AI-powered email flows that are personalized to each shopper and optimized to send at the right time.
Instant helps brands unlock millions in incremental revenue by turning opted-in shoppers into loyal customers. Start supercharging retention today 👉 bit.ly/chewxinstant
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands. 🔗 https://getrecharge.com/
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands. 🔗 https://getrecharge.com/
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/💪 Authenticity is Key: RP Strength’s success stems from embracing authenticity and showcasing the founders’ personalities, creating engaging and educational content that resonates with their audience.📈 YouTube as a Growth Engine: YouTube has become RP Strength’s primary organic growth driver, surpassing Instagram in terms of brand awareness and lead generation.🗣️ Social Proof is Crucial: While the use of before-and-after photos has diminished, RP Strength continues to leverage social proof via reviews, testimonials from athletes, and their growing subscriber base.🎯 Strategic Content & Paid Ads: RP Strength uses a blended approach, utilizing organic YouTube content for top-of-funnel awareness and paid ads for targeted retargeting and bottom-of-funnel conversions.📱 App Development & Retention: Continuous product development, based on user feedback and addressing friction points within the app, is critical for retaining customers and building lifetime value.0:00 - Intro​1:24 - RP Strength​3:08 - Building audience trust​6:15 - Marketing strategies and social proof​10:01 - Shift to pay-to-play​12:29 - Enhancing engagement on YouTube​14:09 - Branding impact on audience growth​17:10 - Collaboration with competitors​19:33 - Customer retention and upselling strategies​24:07 - Product development through customer engagement​24:48 - Impact of simplicity on customer retention​25:41 - User experience in app development​27:09 - Evolution of content creation and community engagement​30:28 - Genius Shot​32:01 - Building a fitness ecosystem​36:03 - Hypertrophy and its relevance in marketing​39:02 - Maintaining virality in marketing strategies​41:12 - Focusing on core offerings for success​43:36 - Money-back guarantee to build customer trust​47:04 - Active user engagement as a key performance indicator48:24 - Final chewFollow us, subscribe to our newsletter, and to see our exclusive merch check outhttps://chewonthis.io/Ron Shah - https://twitter.com/obviceoAsh Melwani - https://twitter.com/ashvinmelwaniChew On This - https://twitter.com/chewonthisdtc
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/🍻 Building BERO with Tom Holland: CEO of Bero, John Herman, details the collaborative process with Tom Holland, highlighting their mutual respect, trust, and shared vision for the brand, despite Holland’s demanding film schedule. Communication and alignment on key decisions were crucial.🎯 Strategic Retail Partnerships: John describes how BERO secured placement in major retailers like Target, emphasizing the importance of a compelling brand story, operational capabilities, and Tom Holland’s authentic connection to the product.📈 Launch Week Success and Beyond: John covers the excitement and challenges of BERO’s launch week, highlighting the importance of having a solid team and a well-defined post-launch business strategy.🗣️ Marketing and Messaging: John discusses BERO’s marketing strategy, which balances leveraging Tom Holland’s celebrity status with a focus on brand lifestyle and inclusivity, aiming to build a brand that can stand on its own.💡 Key Advice for Founders: John offers valuable advice for entrepreneurs, emphasizing the importance of asking for what you need, even if it seems unreasonable, and having a long-term vision for the business.0:00 - Intro​1:47 - John Herman's background​3:31 - Challenges of growth and innovation in the beverage industry​5:40 - John's journey starting a beverage brand​6:37 - Building a beverage brand in a competitive market​8:19 - Creating a high-quality product that tastes like beer​10:02 - Customer retention and driving revenue through upsells​14:01 - Impact of celebrity influence​17:54 - BERO launch week​22:21 - Pressure and expectations following product launch​22:51 - Launching regionally in the beverage market​23:10 - Teamwork and connections in marketing​25:10 - Planning for the brand's launch week​26:09 - Long-term vision and sustainable growth​28:07 - Storytelling in brand marketing​30:02 - Settling for shelf space without a solid launch plan​31:05 - Consumer feedback for product improvement​33:10 - Celebrity influence vs brand independence​39:12 - Managing inventory and forecasting for success​42:00 - Market trends and competition in the non-alcoholic beverage space44:20 - Final chewFollow us, subscribe to our newsletter, and to see our exclusive merch check outhttps://chewonthis.io/Ron Shah - https://twitter.com/obviceoAsh Melwani - https://twitter.com/ashvinmelwaniChew On This - https://twitter.com/chewonthisdtc
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/💡 Building a Category: Bushbalm’s success stems from identifying and creating a new category (“bikini line skincare”), establishing themselves as experts, and building a strong brand identity.📈 Multi-Channel Strategy: The company’s growth is attributed to a diverse approach, including D2C, wholesale partnerships (waxing salons), and major retail partnerships (Ulta). They strategically manage the cross-promotion of these channels.🤝 Retail Partnerships: Securing retail partnerships requires a strong brand, consistent sales data, and addressing retailer needs. Investing in retail-specific marketing (signage, in-store promotions) is key.🗣️ Influencer Marketing: While one-off influencer collaborations can be helpful, building long-term relationships and providing influencers with valuable brand information yields better results.🗣️ Customer Feedback is Crucial: David stresses the importance of seeking early customer feedback and iterating on products and brand messaging based on this feedback.0:00 - Intro​1:00 - David's background andstart with Bushbalm​2:38 - Bushbalm's focus on bikini line skincare​4:01 - Revamping product signage after feedback​5:08 - Bushbalm's unisex and affordable product design​10:14 - Expanding product line​12:25 - Understanding retail buyers and their concerns​14:03 - Bushbalm's experience on Dragon's Den​16:10 - Bushbalm's post-Dragon's Den success​17:31 - Growth through Facebook ads​21:48 - Building long-term relationships through gifting rather than one-off promotions​22:34 - Organic conversations and PR in marketing​25:00 - Effectiveness of in-store signage for retail marketing​26:05 - Is retail signage worth the investment?​29:00 - Impact of retail presence on online sales and customer retention​31:11 - Growth of Bushbalm Pro​34:05 - Bushbalm's first live shopping event​37:04 - Potential growth of Bushbalm Pro alongside DTC​39:30 - Creating a new sales category​40:04 - Challenges posed by competitors42:29 - Final chewFollow us, subscribe to our newsletter, and to see our exclusive merch check outhttps://chewonthis.io/Ron Shah - https://twitter.com/obviceoAsh Melwani - https://twitter.com/ashvinmelwaniChew On This - https://twitter.com/chewonthisdtc
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/🎉 Organic Marketing Power: Avani's success is largely attributed to creative organic marketing, resulting in viral moments and significant brand awareness. Her strategies included leveraging local mommy groups, personalized outreach to potential influencers, and candidly sharing unexpected opportunities (like the interaction with Nita Ambani).🗣️ Customer-Centric Approach: Modi Toys' product development is heavily influenced by customer feedback. Avani actively solicits opinions and uses them to inform new product ideas and features. She even plans to interview customers directly to better understand their motivations.📈 Unexpected Virality: The interview showcases the power of authentic, unscripted content. A short, impromptu video reaction to a message from Nita Ambani’s team garnered millions of views, highlighting the unpredictable nature of viral marketing.🎯 Iterative Learning: Avani openly discusses her continuous learning process. She acknowledges early marketing mistakes and the ongoing challenges of paid advertising, emphasizing the importance of hands-on experience and adaptation.👪 Building a Brand with Values: Modi Toys’ success stems from a strong foundation of cultural values and a focus on creating products that resonate deeply with their target audience of parents and children. This authenticity shines through in their marketing and has fostered strong customer loyalty.0:00 - Intro​1:00 - Who is Avani Sarkar?​5:00 - The inspiration for Modi Toys​9:04 - Importance of organic marketing​12:18 - Meeting Nita Ambani​15:13 - Getting products to influential people​22:06 - Importance of customer retention​24:56 - Development of a Bluetooth add-on for toys​25:40 - Understanding the core demographic and customer motivations​29:08 - Organic marketing and the challenges of paid advertising​30:30 - In-house talent for managing creative and performance aspects of marketing​33:02 - Staying focused on effective platforms like Instagram​36:11 - Maintaining an email list for ongoing customer communication​39:41 - Engaging the audience with cultural content​42:02 - Product development and understanding customer needs​46:01 - The timelessness of toys and their appeal across different age groups49:34 - Final chewFollow us, subscribe to our newsletter, and to see our exclusive merch check outhttps://chewonthis.io/Ron Shah - https://twitter.com/obviceoAsh Melwani - https://twitter.com/ashvinmelwaniChew On This - https://twitter.com/chewonthisdtc
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/🍸 Viral Success: A million dollars in revenue within 90 days from a single viral TikTok video. This initial success highlighted the potential but also the volatility of relying solely on organic reach.📈 Multi-Channel Marketing: Nowadays utilizes a balanced approach, combining organic social media content (TikTok, Instagram) with paid media (Meta, App Lovin), influencer marketing (primarily through product sampling), and a strong direct-to-consumer (DTC) presence to reach a wide audience.⚖️ Navigating Regulations: The brand strategically focuses on consumer benefits and avoids direct mention of cannabis to navigate the strict advertising limitations in the industry. They prioritize compliance and responsible marketing.🛍️ Omnichannel Strategy: A blend of DTC sales, which provides valuable data and profitability, and wholesale partnerships with liquor stores offers a diversified approach to market reach and sustainability.🔮 Future Vision: Plans for continued product expansion, including limited-time offerings (LTOs) and potentially exploring other functional beverage categories beyond THC, while maintaining a premium brand image.0:00 - Intro​1:14 - Going to market with limited funding​5:05 - Having viral content​6:21 - Breakthrough success​8:46 - Ron's experience with Nowadays​10:22 - Good product vs. good marketing​12:45 - The impact of DTC ​14:02 - Building organically​19:01 - Product safety testing​23:33 - Pivoting and learning from failures​24:58 - Brand awareness and revenue generation​26:06 - Sending products to influencers for organic exposure​29:02 - Finding the right influencers who resonate with the target audience​32:06 - Product safety and effectiveness​34:06 - Premium products to stand out in a competitive market​36:23 - Successful influencer partnerships to drive engagement​39:00 - Subscription models to encourage repeat purchases​41:18 - Product expansion based on consumer preferences45:50 - Final chewFollow us, subscribe to our newsletter, and to see our exclusive merch check outhttps://chewonthis.io/Ron Shah - https://twitter.com/obviceoAsh Melwani - https://twitter.com/ashvinmelwaniChew On This - https://twitter.com/chewonthisdtc
🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/In S5 E2 of “Chew on This”, Ron and Ash are joined by Michael Wieder, Co-founder, President, and CMO of children’s lifestyle brand Lalo. Michael discusses his journey from sports and entertainment to founding Lalo, highlighting the brand’s focus on timeless design and emotional connection with parents. He details Lalo’s marketing strategies including catalog management, customer retention, and influencer collaborations, while also addressing challenges like competition, algorithm changes, and the complexities of expanding into retail chain Target. The conversation emphasizes the importance of building trust, understanding customer needs, and creating a strong brand identity in a competitive market.✨ Timeless Design: Lalo prioritizes a timeless aesthetic over fleeting trends, focusing on creating products that will endure.👶 Emotional Connection: Lalo connects with parents through the emotional aspects of parenthood, making marketing more impactful.📈 Omni-channel Strategy: Lalo successfully navigated a multi-channel approach, expanding from DTC to Amazon and now Target, highlighting the importance of adapting marketing strategies across different platforms.🤝 Influencer Marketing: Lalo leverages influencer marketing effectively, focusing on authentic relationships and organic content generation rather than solely paid promotions.👨‍👩‍👧‍👦 Customer-centric Approach: Lalo prioritizes building strong customer relationships, treating each customer uniquely and responding empathetically to their needs.0:00 - Intro​1:10 - Michael's journey creating Lalo​4:04 - Understanding the target audience in the parenting space​6:07 - Building a brand through emotional connections​8:31 - Shift in the market after bankruptcy of major baby product retailers​10:03 - Strategies for expanding product distribution and customer engagement​12:12 - Creating products that meet consumer needs and preferences​15:03 - Timeless design in product development​19:03 - Customer loyalty and repeat purchases​23:33 - Importance of authentic content on social media​24:11 - Focusing on customer engagement rather than promotions​28:11 - Balancing cash flow and product demand​30:08 - Having a supportive team in a fast-paced environment​32:03 - Launching products in major retailers like Target​34:01 - Importance of visual merchandising in retail spaces​36:01 - Influencers for brand awareness and community building​39:01 - Gifting products to create authentic content​42:00 - Building relationships with customers​46:09 - Final chewFollow us, subscribe to our newsletter, and to see our exclusive merch check outhttps://chewonthis.io/Ron Shah - https://twitter.com/obviceoAsh Melwani - https://twitter.com/ashvinmelwaniChew On This - https://twitter.com/chewonthisdtc
Is Meta Dying?

Is Meta Dying?

2025-03-2046:50

🔁 Recharge - Drive more revenue from your subscription strategy with meaningful insights, dynamic subscriber experiences, and a subscription core trusted by over 20,000 brands.🔗 https://getrecharge.com/💥 Meta’s Algorithm Shift: Recent algorithm changes have significantly impacted ad performance, requiring marketers to retest creatives, landing pages, and funnels. The old strategies are no longer working as effectively.🎥 Content Consumption Shift: The trend towards authentic, organic-style video content, mirroring TikTok Shop’s format, necessitates a move away from high-production value content and static ads.💡 Tactical Adaptations: Try creating new ad accounts, pixels, and Facebook/Instagram pages to isolate new product launches and avoid conflicting audience targeting. Separating data for different product lines is important.🎁 Bundling for Increased AOV: Bundling complementary products is presented as a strategy to increase average order value (AOV) and counter the rising costs of Meta advertising.🤝 Creator Collaboration & Personalization: Developing personalized products and experiences with top-performing creators is highlighted as a high-impact strategy to drive revenue and build deeper customer relationships.0:00 - Intro​1:39 - Meta's marketing strategies and changes​2:54 - Adapting to Meta's algorithm changes​3:34 - Shift in content consumption influenced by TikTok​5:11 - Using creators for storytelling in marketing​6:00 - Improving content quality and engagement​12:02 - Adapting to new marketing processes​15:04 - Strategies for targeting different customer segments​19:04 - Retention and LTV for e-commerce brands​22:05 - Product bundling as an effective marketing strategy​22:56 - Activating influencers in marketing strategies​23:30 - Bundling products to enhance sales​24:41 - Effectiveness of influencer boxes in driving engagement​27:09 - Benefits of personalized scripts for influencer marketing​29:01 - Successful launch with a creator's custom landing page​30:03 - Limited edition products featuring creators' images​32:45 - Creating signature flavors for products​34:10 - Replicating successful creator collaborations​39:24 - Challenges of maintaining a cohesive brand image43:01 - Final chewsFollow us, subscribe to our newsletter, and to see our exclusive merch check outhttps://chewonthis.io/Ron Shah - https://twitter.com/obviceoAsh Melwani - https://twitter.com/ashvinmelwaniChew On This - https://twitter.com/chewonthisdtc
In the season 4 finale of Chew on This, Ron, Ash, and Ankit are joined by Sahil Bloom, writer and entrepreneur, to discuss his journey from zero followers to publishing his first book, “The Five Types of Wealth.” Bloom shares his experiences building an audience on Twitter, transitioning to a newsletter, and ultimately writing a book that explores five key areas of well-being: financial, time, social, mental, and physical wealth. He emphasizes the importance of identifying “mispriced opportunities,” prioritizing genuine authenticity in content creation, and understanding that life’s priorities shift across different seasons. He also discusses the process of traditional book publishing, the challenges of maintaining a long-term writing project, and the importance of balancing various aspects of life rather than solely focusing on financial success. 📖 The Five Types of Wealth: Bloom’s book explores financial, time, social, mental, and physical wealth, emphasizing the importance of balancing these aspects throughout different life seasons. 📈 Building in Public: He advocates for authentically sharing one’s journey and learnings online as a powerful marketing strategy, though cautions against using it solely for ego-boosting. 🤔 Prioritizing Energy: Bloom stresses identifying and maximizing “energy-creating” tasks versus “energy-draining” ones, as a key to productivity and overall well-being. ⏳ Time as the Most Valuable Asset: He highlights the importance of time wealth, emphasizing that even immense financial wealth can’t buy back lost time. 🧘 Balancing Life’s Dimensions: Bloom underscores the need for a holistic approach to life, avoiding the pitfall of sacrificing other areas for singular pursuits like financial success. 0:00 - Intro ​1:14 - Sahil Bloom, writer and entrepreneur ​2:14 - Transitioning from a finance career to writing a book ​4:20 - The chaos of career paths during the pandemic ​7:18 - The concept of creating value for others ​9:11 - Shifting focus to a more authentic writing approach ​10:51 - The challenges of writing a book compared to social media ​15:19 - The differences between traditional and self-publishing ​26:40 - The goal of making a lasting impact through writing ​32:43 - The importance of prioritizing different aspects of life during specific windows of time ​34:40 - The significance of maintaining important relationships, even during busy work periods ​36:16 - Individual journeys and personal transformations ​39:10 - Different types of wealth ​41:03 - Time is the most precious resource ​43:15 - The importance of self-awareness in managing energy levels and tasks ​49:15 - Identifying and limiting energy-draining tasks ​52:14 - The balance between building a business and sharing experiences publicly ​57:34 - Teaching children about delayed gratification for long-term success ​59:10 - Sahil Bloom's daily routine 1:03:00 - Final chew Sponsored by: 📨 Sendlane - Tired of paying for hosting unnecessary contacts on your email list? Thats why we switched to Sendlane where we are only charged for the number of contacts we send to. You will unlock huge savings by signing up with them. 🔗 https://sendlane.com/chewonthis Follow us, subscribe to our newsletter, and to see our exclusive merch check out https://chewonthis.io/ Ron Shah - https://twitter.com/obviceo Ash Melwani - https://twitter.com/ashvinmelwani Chew On This - https://twitter.com/chewonthisdtc
In this episode of Chew on This, Ron, Ash, and Ankit discuss their goals and predictions for e-comm in 2025. Key themes include the increasing difficulty of relying solely on paid advertising (especially on Meta), the necessity for product innovation and uniqueness to stand out in saturated markets, the growing importance of building an owned audience through creator collaborations and “building in public,” and the need for higher margins to support more diversified marketing strategies. They also touch on the challenges posed by evolving advertising platforms like TikTok Shop and Meta’s changing policies regarding health and wellness brands. 📈 Increased Difficulty of Paid Advertising: The founders emphasize the rising cost and diminishing returns of paid advertising, especially in saturated markets like supplements. They highlight the need to diversify marketing strategies and build owned audiences. 💡 Product Innovation is Key: Brands must prioritize unique, proprietary, and high-value products to differentiate themselves. The era of easily marketing commoditized goods is over. Significant investment in R&D is crucial. 🤝 Creator Economy Dominance: Leveraging creators and influencers to build brand awareness and reach target audiences is paramount. “Building in public” and cultivating an owned audience are essential for long-term success. 📊 Platform Diversification: The discussion emphasizes the need to move beyond reliance on Meta and explore other channels like AppLovin, YouTube, and Pinterest, while acknowledging the challenges and costs associated with each. 🤔 Evolving Platform Policies: Meta’s tightening policies on health and wellness advertising, particularly regarding targeting specific medical conditions, present significant challenges for brands in this sector. 0:00 - Intro ​1:51 - Creating convenient and consumable products ​3:11 - Brand differentiation in saturated markets ​4:17 - Product uniqueness is essential for success ​5:29 - Innovating to stand out in 2025 ​7:10 - Channel influence on consumer trends ​9:31 - Changed prerequisites for launching a product ​12:02 - Differentiation is crucial as competition increases ​19:02 - Adapting to market changes and consumer behavior ​22:19 - Differences in advertising algorithms ​23:34 - Effectiveness and evolution of advertising channels ​25:07 - Measuring the impact of advertising on revenue ​29:30 - Recommendations for diversifying advertising strategies ​31:02 - Targeting specific medical conditions in advertising ​35:06 - Balance between safety and usefulness in content ​37:15 - Producing quality products and unique marketing strategies ​39:01 - Evolution of knowledge access and learning methods ​41:30 - Final chews Sponsored by: 📨 Sendlane - Tired of paying for hosting unnecessary contacts on your email list? Thats why we switched to Sendlane where we are only charged for the number of contacts we send to. You will unlock huge savings by signing up with them. 🔗 https://sendlane.com/chewonthis Follow us, subscribe to our newsletter, and to see our exclusive merch check out https://chewonthis.io/ Ron Shah - https://twitter.com/obviceo Ash Melwani - https://twitter.com/ashvinmelwani Chew On This - https://twitter.com/chewonthisdtc
This episode of Chew on This features Sahand Dilmaghani, CEO and founder of Terra Kaffe, a high-end espresso machine company. Sahand discusses his journey from investment banking and electric vehicles to creating a luxury coffee product, highlighting the challenges and successes of building a hardware business. He emphasizes the importance of strong customer relationships, community building, and data-driven marketing strategies in overcoming the unique obstacles of a high-ticket item in a crowded market. The conversation covers product development, marketing channel selection (direct-to-consumer, Amazon, retail), customer acquisition costs, community building on Facebook, and fundraising. Sahand shares valuable lessons learned, including the importance of staying close to the customer and avoiding perfectionism. ☕ Building a High-End Hardware Brand: Sahand details the complexities of designing, sourcing, manufacturing, and marketing a premium-priced espresso machine, emphasizing the iterative design process and the importance of early market validation. 📈 Data-Driven Marketing & Customer Relationships: Sahand showcases a unique approach to marketing a high-ticket item, relying heavily on strong customer relationships, word-of-mouth marketing (30% of sales attributed to it!), and a vibrant online community to drive sales and brand loyalty. This approach allows for direct feedback, informing product development and marketing strategies. 🗣️ Community Building as a Marketing Tool: The power of a strong, engaged customer community is emphasized. Sahand shares how he uses his personal cell phone number to connect with customers and leverage their enthusiasm for word-of-mouth marketing, creating an “unfair advantage.” 💰 Fundraising and Financial Discipline: Sahand discusses his approach to fundraising, emphasizing the importance of having a clear vision, setting realistic milestones, and being judicious in capital allocation. 🤔 Lessons Learned: Sahand shares a key learning - avoiding letting perfectionism hinder progress and emphasizing the importance of getting the product “done” and then iterating based on feedback. 0:00 - Intro ​1:10 - Sahand's background in hardware creation ​2:05 - Transition from finance to a startup ​3:08 - Personal experience with consumer preferences in the coffee market ​4:20 - Building a technology moat in a visceral purchase category ​6:02 - The complexity of hardware development ​8:09 - Validation of product-market fit through consumer engagement ​11:09 - Launching the first version of the product ​12:14 - Testing new channels ​15:12 - Challenges marketing against established legacy brands ​17:00 - Evolution of marketing strategies over the past 5 years ​18:20 - Community-oriented approaches drive significant interest ​19:18 - Engaging with the community to understand consumer needs ​20:27 - Customers as brand evangelists ​22:13 - Importance of customer feedback through surveys ​24:11 - Identifying growth opportunities to overcome market challenges ​25:04 - Building social media communities to enhance customer engagement ​27:02 - Amplifying marketing efforts through word-of-mouth ​28:04 - Importance of fiscal discipline ​34:57 - Understanding the audience is key 35:08 - Final chew Sponsored by: 📨 Sendlane - Tired of paying for hosting unnecessary contacts on your email list? Thats why we switched to Sendlane where we are only charged for the number of contacts we send to. You will unlock huge savings by signing up with them. 🔗 https://sendlane.com/chewonthis Follow us, subscribe to our newsletter, and to see our exclusive merch check out https://chewonthis.io/ Ron Shah - https://twitter.com/obviceo Ash Melwani - https://twitter.com/ashvinmelwani Chew On This - https://twitter.com/chewonthisdtc
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