In this episode of Coffee Chat with Lillian, Lillian Chiu, the business strategy and operations manager at Spotify, sits down with Rodolfo, a senior product manager at Spotify, to discuss what it's like to be a product manager and how to succeed in the role. They cover topics such as networking and socializing as an introvert, building trust with teams and stakeholders, and driving impact and influence without authority. Lillian shares insights from her own experience and leadership training, emphasizing the importance of listening, clarifying, and inspiring others. She also discusses her own career aspirations and the concept of influencing without authority. 00:00 - Preview 00:25 - What's Coffee Chat with Lillian? 00:59 - Spotify's 'daylist' Product Manager 02:05 - Coworker's Take on My Work Personality 03:03 - Leadership Styles: Extroverts vs. Introverts 03:37 - Building Trust as a Team Leader 05:16 - Building Trust: A Real Example 06:49 - how successful leaders LEAD a meeting 08:18 - Empowering your team as a leader 09:22 - Key Traits of a Successful Leader 10:23 - I'm Launching a New Course!✨ ✨ 11:02 - what does peak success for leaders look like? 11:46 - Once a project is successful, what's next? 12:27 - behind the scene… 12:50 - how I think about my career so far.. 13:31 - attending Spotify's Leadership Training 14:04 - my favorite leadership technique !! (p1) 16:40 - my favorite leadership technique !! (p2) 17:10 - 5 Years as a BA, What's My Next Role? 19:56 - Lillian's Book Recommendation 20:48 - 'Coffee Chat with Lillian' on Spotify and Apple podcast!