Communication Nation with Jill Schiefelbein

Owning a happy business is a choice. But there are steps that you can take to make this choice easier for both you and your employees.

Owning a happy business is a choice. But there are steps that you can take to make this choice easier for both you and your employees. Today's guest, the "Happiness Queen" Cindy Caldwell talks with us about how you can Own a Happy Life (which also happens to be the title of her latest book). Cindy gives us a five-step process that we can use to own a happy business, cultivate a happy culture, get happy employees, and, ultimately, see happy profits!

Ever thought about offering an internship in your business but don't know where to start? Could you use a little help around the office? Do you want to mentor a student and make a lasting impact on a life? This episode of Communication Nation focuses on internships and mentorships. I've brought in Impromptu Guru's intern and marketing assistant, Christina Miller, to share her experience from a student perspective about what makes a good internship experience. We'll also talk about how you can go about working with universities, community colleges, trade schools and other organizations to list and internship opportunity.

Being in charge isn't always easy.

Being in charge isn't always easy. But this week's Communication Nation guest, Gilbert, Arizona Mayor John Lewis, makes it look that way! With a population of nearly 225,000, the town of Gilbert boasts the recent honors of the 5th safest community in the nation (according to Business Insider) and the 36th best place to live in the nation (Money Magazine). Gilbert, Arizona is positioning itself to become a national leader in Digital Government. By unlocking public records, maximizing social media outreach and utilizing high-quality, dynamic video story-telling, the Gilbert Digital team is connecting with residents, staff and visitors by providing them with tools to become more involved in their community and assist with their daily lives. Modeled after New York City, Gilbert’s digital initiatives are focused on communication, technology, transparency and collaborative community development. The Digital Communications department was created exactly one year ago with the hiring of the Town’s first Chief Digital Officer. This year, the office created and premiered the first-ever Digital State of the Town, a 22-minute documentary produced entirely in-house. This allowed people from Gilbert, across Arizona and around the country to view the address from their home, desktop, or even their phones, without having to attend an event. You can watch the video at the Town’s website: State of the Town: Gilbert,AZ Join guest Mayor Lewis and host Jill Schiefelbein as we discuss how digital technologies have changed the way governments operate.

When it comes to communicating technical information in a way that any audience can understand, Wyatt Everhart knows his stuff. As the Chief Meteorologist for ABC 2 in Baltimore, Wyatt is a professional at communicating succinctly.

When it comes to communicating technical information in a way that any audience can understand, Wyatt Everhart knows his stuff. As the Chief Meteorologist for ABC 2 in Baltimore, Wyatt is a professional at communicating succinctly. In this episode of Communication Nation we discuss tips and tricks for being on camera and communicating complex information in a simple way. You'll get tips for how to deal with technical and human errors if you're broadcasting live, and you'll learn what mistakes to avoid when the camera is on.

If you're in business, you're in sales. Whether you're selling a product, a service, or an idea, understanding what NOT to do in the process is important.

If you're in business, you're in sales. Whether you're selling a product, a service, or an idea, understanding what NOT to do in the process is important. Our guest today is an internationally-acclaimed sales expert who really gets what it takes to be successful in sales. Don Cooper, The Sales Heretic, joins us to discuss the problems with most sales presentations. He'll answer questions such as: What’s the problem with most sales presentations? What should sales presentations be about? What difference does it make? Why are so many sales presentations product-focused? How can salespeople better customize their presentations? Doesn’t that take a lot of time? Tune in to learn how to catapult your sales potential to the next level.

Many people dream of quitting the corporate job, owning their own business, and traveling around the world. Not many people actually do it. Our guest today, Andrew Youderain, is one of those rare people who has made this dream a reality.

Many people dream of quitting the corporate job, owning their own business, and traveling around the world. Not many people actually do it. Our guest today, Andrew Youderain, is one of those rare people who has made this dream a reality. Andrew is a serial entrepreneur and the founder of eCommerceFuel.com, where he freely shares his years of experience as an entrepreneur in the eCommerce space. In today's episode we discuss entrepreneurship and eCommerce, including everything from taking the first step, to celebrating your first sale, to realizing your mistakes and learning from them to create better outcomes. Learn from a true entrepreneur and a verified eCommerce expert on how you can reinvent yourself and your business.

Businesses who provide great customer service have staying power. This week's Communication Nation guest, Andrew John, is in the business of providing exceptional customer service.

Businesses who provide great customer service have staying power. This week's Communication Nation guest, Andrew John, is in the business of providing exceptional customer service. As one of the owners of John's Refrigeration, a service-based company that has been in operation since 1970, Andrew knows that gaining what he calls "Raving Fans" is a key to business longevity and success. In today's episode we discuss the ins and outs of customer service from the service-industry perspective. And if you're in business, you're a service-provider! Learn how to redefine your customer service perspective and create Raving Fans that propel your business to the next level.

A podcast is a great way to promote business, ideas, and community.

A podcast is a great way to promote business, ideas, and community. On today's episode of Communication Nation host Jill Schiefelbein welcomes speaker, funny man and podcasting superstar Craig Price to the show to discuss with us how podcasting can have an impact on a business's bottom line. Craig's podcast, Reality Check with Craig Price, is about to launch its 100th episode and is an example of how he advances his business and the businesses of others. If you're a solo-entrepreneur, you can be using podcasts. If you're a small to large business owner, you can be using podcasts. And if you work for an organization, your business can benefit from internal podcasts. Not convinced? Tune in to learn ideas from two people who have successful podcasts on how implementing this method of sharing content can transform your business.

Are you using video as a marketing piece? Are you using video to communicate to your employees? If not, have you thought about it? In this week's special Communication Training episode of Communication Nation host Jill Schiefelbein gives you in the ins and outs of using video to communicate. We'll talk about why you should consider using video to communicate, how to make these videos come to life (including suggested technological tools to help you), ways to distribute and potentially monetize video and how to deliver effectively on camera. Whether you're currently utilizing video or are thinking about adding it, this is an episode you don't want to miss!

One of the biggest questions budding entrepreneurs wonder is: "How do I get found?" Today's Communication Nation guest, Jasmine Holmes, helps businesses, products and people get "found" on the Internet.