Contractor Cents

Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.

Contractor Cents - Episode 400 - Thanksgiving Message

My Thanksgiving wishes for you. There is a lot to be grateful for as we reflect during this season. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

11-24
05:25

Contractor Cents - Episode 400 - Hiring Disasters and How to Avoid Them

Let’s face it. The recruiting process is broken. Everyone complains about not finding good employees and many of you “just settle” which can turn into a disaster. My guest today, Ryan Hogan, has been in the trenches…he’s lived the real world challenges contractors face as he grew his company to $50 million in revenues. The wrong cultural fit was one of his biggest mistakes. Ryan gives you ways to fix the broken recruiting system and make better hires. Go to https://talentharbor.com/ryan/ to get the questions he asks during interviews. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam

11-17
18:44

Contractor Cents - Episode 399 - How to Market Successfully in 2026

Grow by designing marketing campaigns where every piece amplifies the others – a philosophy that is called 2 + 2 = 5 by my guest, Crystal Williams, the founder and CEO of Lemon Seed Marketing. Crystal gives you questions you should answer and the marketing percentages that you can implement for a successful marketing program in 2026. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam

11-10
19:26

Contractor Cents - Episode 398 - Do You Really Need All That Software?

Are you sitting on a pile of expensive, underused software that is supposed to make business easier but it doesn’t. Pam Duffy, COO and co-founder of Powerhouse Consulting Group helps you take stock of all of the technology platforms you are using and the one simple question you must ask of each platform. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam

11-03
17:53

Contractor Cents - Episode 397 - Your Maintenance Service Process – Part 2

In this two part series Roger Daviston gives you the background for a successful maintenance process and the three areas that technicians need to focus on. In this second podcast Roger discusses the final two areas for a successful maintenance process. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

10-27
18:42

Contractor Cents - Episode 396 - Your Maintenance Service Process – Part 1

In this two part series Roger Daviston gives you the background for a successful maintenance process and the three areas that technicians need to focus on. In this first podcast Roger discusses the responsibilities of the owner or service manager as well as the first area for a successful maintenance process. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

10-20
08:34

Contractor Cents - Episode 395 - Death, Divorce, and Other Dangers: The 5 D’s of Business Risk

The 5 D’s of business that you need to be aware of and protect yourself from. A few podcasts ago, Justin Maxwell gave us the ways to identify and predictably reduce taxes. He mentioned the 5 D’s and we didn’t have time to cover them. This episode covers the 5 D’s: Death, Divorce, Disability, Disruption, and Disagreements. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

10-13
18:19

Contractor Cents - Episode 394 - Do You Really Know If You’re Making a Profit?

Without good books you never know if you are earning a profit and you have a great chance of sleepless nights worrying about cash.  Join Erin Andrews, owner of Level Accounting, as she explains why your bookkeeping is the roadmap of your business – not just a deduction tracker or afterthought.  She’ll break down why hiring the wrong person to do your books is like hiring a Walmart greeter to draft your contracts…and yes, she actually said that. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

10-06
17:21

Contractor Cents - Episode 393 - Stop Throwing Money Into a Marketing Black Hole

How do you know your marketing and advertising is paying for itself? Or are you throwing money down a black hole and not seeing any returns? Parker Ruiz, the CEO of Signature Media, gives you ways you can discover whether your marketing and advertising is producing the returns you want…and what to do if it isn’t. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

09-29
19:16

Contractor Cents - Episode 392 - Discipline. Direction. Done. The Formula for Growth

Discipline. Direction. Done. My guest on this podcast, Beau Parenteau, lives by these three words. He discusses ways you can grow through better systems, marketing, and operations strategy. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

09-22
18:26

Contractor Cents - Episode 391 - Confident Crews, Confident Leaders: A New Approach to Management

Imagine leaving your field people alone feeling confident that you don’t have to micromanage them – you’re confident that when you check up on the job you know it will be right. How do you make this happen? My guest today, Traci Austin, is the owner of Elevated Talent Consulting. Traci has a proven track record teaching contractors how to inspire their crews to work harder without micromanaging. To schedule time with Traci: https://elevatedtalentconsulting.com/the-tough-talk-blueprint/ Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

09-15
17:25

Contractor Cents - Episode 390 - After Hours, No Headaches: AI Agents for Contractors

How many of you REALLY like your answering service? If you do, I’d love an introduction. In my experience, most contractors put up with bad answering services because they can’t find a good one. What if AI could take over your after hours calls? And, where do you find this AI after hours agent? My guest, Stephen Price, the owner of Price Telecom, gives you the answers and how to do this. In terms of full disclosure, Stephen is my IT and phone guy…he has taken care of our IT and phone needs for more than 15 years…through all the tech updates and progressions…and done a phenomenal job with them! Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

09-08
21:26

Contractor Cents - Episode 389 - Making Every Hour Count: Billable Hours & Productivity (Part 2)

Happy Labor Day! This two part series revolves around your labor force which generates your billable hours. Today I discuss different ways to increase labor productivity. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

09-01
09:32

Contractor Cents - Episode 388 - Making Every Hour Count: Billable Hours & Productivity (Part 1)

Happy Labor Day! This two part series revolves around your labor force which generates your billable hours. Today I discuss billable hours and the productivity ratio. Email me (rking@ontheribbon.com) if you would like a copy of my billable hours template. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

08-25
09:17

Contractor Cents - Episode 387 - Is Your Business Just Income or a True Asset?

Are you looking at your business as an income source or an asset? Hopefully you said an asset. And, what if you could identify and predictably reduce taxes? Sound impossible? My guest, Justin D. Maxwell will tell you how to make this a reality. He’ll also give you the 5D’s that can kill your business. Justin is a partner at Big Life Financial who transforms high-performing business owners into true owner-investors, guiding them to integrate taxes, investing, protection, and exit planning for generational impact. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

08-18
18:36

Contractor Cents - Episode 386 - Building a Referral Network Across the Trades

Do you know other tradespeople outside your trade? And, why is this important? Referrals, of course! My guest, Ted Speers, is the President of The Patch Boys. He’ll explain why it is good for plumbers, HVAC technicians, drywall personnel, electricians, and more. And, how to build your referral base. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

08-11
17:45

Contractor Cents - Episode 385 - The Productivity Makeover Your Contracting Business Needs

Productivity. What if you could reinvent productivity in your contracting business? The top line may not increase…then again it might. Improving productivity, or reinventing productivity will definitely improve your bottom line. How do you do it? My guest, James Hatfield, answers this question. James started out as the owner of a painting and power washing company and became passionate about helping contracting professionals save time and make more money. James is now the CRO at LiveSwitch, a global technology company that serves the trades and other small businesses. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

08-04
16:59

Contractor Cents - Episode 384 - The Truth About CSRs Part 3: It’s Not Just One Job

This is the last of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the inside sales role. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

07-28
18:08

Contractor Cents - Episode 383 - The Truth About CSRs Part 2: It’s Not Just One Job

This is the second of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the dispatch role – and how AI can play a role in dispatch. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

07-21
19:15

Contractor Cents - Episode 382 - The Truth About CSRs Part 1: It’s Not Just One Job

This is the first of three episodes that demystifies your CSR, dispatch, and inside sales roles. My guests are Lynn Wise, CEO of Contractor in Charge, and Danielle Bartus who leads sales and marketing for Contractor in Charge. In this episode, Lynn and Danielle discuss the true CSR roles (there are more than one) and how AI can play a CSR role. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

07-14
21:37

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