Crisis Ahead

Nationally known bestselling author Edward Segal shares his advice, observations, and recommendations on how to prevent, manage and recover from business-related crises. Learn how companies, organizations, and individuals managed crisis situations and the lessons to be learned from their failures, mistakes and successes.

Lessons From FEMA’s Latest Leadership Shake-Up

There are crisis management lessons to be learned from David Richardson, who resigned after only serving six months as FEMA’s acting administrator. Find out what those lessons are in this episode of the “Crisis Management Minute.”

11-24
01:45

Is Your Organization Vulnerable To A Crisis?

Is your company or government agency doing everything it can to help prevent a crisis situation? Find out by answering four key questions in this episode of the “Crisis Management Minute.”

11-17
01:37

The FAA’s Decision To Reduce Airplane Flights

In this episode of the “Crisis Management Minute,” learn about the best practice that the FAA followed when it required airlines to cutback flights at 40 major airports across the country. 

11-10
01:36

The Role Of Backchannel Communications During A Crisis

Backchannel communications with those who are impacted, involved, or responsible for a crisis can be one way to help address the situation. But there are risks associated with these confidential conversations. Learn more about backchannel communications in this episode of the “Crisis Management Minute.”

11-03
01:36

The Top 3 Risks That Can Trigger A Crisis

The risks that can trigger a crisis for companies are always subject to change. Find out what the most important risks are today—including one that is rising in importance—in this episode of the “Crisis Management Minute.”

10-27
01:46

Lessons From The Cuban Missile Crisis

President John Kennedy’s success in responding to the 13-day long Cuban Missile Crisis in October 1962 continues to have important lessons about crisis management for today’s government and business leaders.  Find out what those lessons are in this episode of the “Crisis Management Minute.”

10-20
01:43

The Importance Of Communicating About A Crisis

In this episode of the “Crisis Management Minute,” find out what can happen if government agencies and companies stay quiet about a crisis.

10-13
01:34

The First Step For Ending The Government Shutdown

The longer the latest shutdown of the federal government continues, the worse it will get for everyone who is affected by it. In this episode of the “Crisis Management Minute,” learn what needs to happen first to help end the self-inflicted crisis.

10-06
01:33

How Companies Can Respond To Allegations Their Products Are Unsafe

In this episode of the “Crisis Management Minute,” find out what companies can do in response to allegations by government agencies and others that their products are harmful or unsafe in some way.

09-29
01:37

How OSHA’s Proposed Rules Would Impact Companies and Government Agencies

In this episode of the “Crisis Management Minute,” learn how dozens of regulations that have been proposed by the Occupational Safety and Health Administration could affect businesses and government agencies across the country.

09-22
01:55

4 Pitfalls To Avoid When Communicating About A Crisis

There can be issues and challenges that corporate and government executives should avoid when sharing information about a crisis with news organizations and the public. Find out what those issues and challenges are in this episode of the “Crisis Management Minute.”

09-15
01:37

The Benefits Of Making Crisis Management Plans Mandatory

In this episode of the “Crisis Management Minute,” learn about the benefits for government agencies and companies if they—like accredited hospitals—were required to have and test crisis management plans.

09-08
01:38

Learning From Cracker Barrel’s Flawed Communications Strategy

There’s a lot that corporate and government executives can learn from the communications mistakes that the Cracker Barrel restaurant chain made when it rolled out its new corporate logo.  Find out what those lessons are in this episode of the “Crisis Management Minute.”

09-01
02:01

Factors That Affect How Executives Respond To A Crisis

There are several important factors that can have a bearing on how corporate and government executives respond to a crisis at their organizations.  Find out what those factors are in this episode of the “Crisis Management Minute.”

08-25
01:31

The Biggest Risk Facing Organizations Today

Find out the biggest threat that is facing companies today, and why organizations should review and update their crisis management plans on a frequent basis in this episode of “The Crisis Management Minute.”

08-18
01:31

The Best Crisis Communication Strategies

In this episode of the “Crisis Management Minute,” find out what government and corporate executives should keep in mind when preparing or activating their strategies to communicate about a crisis.

08-11
01:33

Crisis Management Lessons From The Texas Floods

Government officials apparently fell short in several important areas before and during the recent deadly floods in Texas. Find out what those areas were—and why they should be a wake-up call for corporate and government executives—in this episode of the “Crisis Management Minute.”

08-04
01:32

When Your Bad Behavior Goes Viral

In this episode of the “Crisis Management Minute,”  find out what corporate and government executives should do—and why—when their poor or questionable behavior goes viral on social media.

07-28
01:35

Best Practices For Using Philanthropy To Build Brands

Unless they follow the best practices for using philanthropy to help build brands, executives could create a crisis for their organizations.  Find out what some of those best practices are in this episode of the “Crisis Management Minute.”

07-21
01:35

The Dangers Of Depending On Old Technology

In this episode, Edward Segal provides an example of what can wrong when organizations rely on old and outdated hardware, software, and technology platforms.

07-14
01:34

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