Crisis Management Minute with Edward Segal

<p>It’s not a matter of if a crisis will hit your agency or company, it’s when — and how much damage it will cause to careers, reputations, bottom lines, and more.  </p><p>In each weekly “Crisis Management Minute,” Edward Segal discusses how government agencies, businesses, and organizations managed a crisis, and shares his advice on how to prevent, manage, and recover from various crises. The observations and recommendations are based on Segal’s 30+ years of experience as a crisis management expert, consultant, corporate trainer, and author of the award-winning and bestselling book, "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies." Segal is a Leadership Strategy Senior Contributor for Forbes.com and previously hosted the “Crisis Ahead” podcast.</p>

The Benefits Of Communication Risk Management

Communication risk management can be used by companies and government agencies as a crisis early-warning system. Find out why and how in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

12-16
01:35

In A Crisis, Accountability Beats Blame

Government and corporate leaders who cause a crisis shouldn’t blame others for their own mistakes. Learn why in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

12-08
01:50

How Advisors Can Help Or Hurt The Response To A Crisis

Sometimes the biggest challenges for companies and government agencies when responding to crisis situations can be their PR and legal advisors, consultants, and in-house staff. Find out why—and what executives can do about it—in this edition of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

12-01
01:43

Lessons From FEMA’s Latest Leadership Shake-Up

There are crisis management lessons to be learned from David Richardson, who resigned after only serving six months as FEMA’s acting administrator. Find out what those lessons are in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

11-24
01:44

Is Your Organization Vulnerable To A Crisis?

Is your company or government agency doing everything it can to help prevent a crisis situation? Find out by answering four key questions in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

11-17
01:36

The FAA’s Decision To Reduce Airplane Flights

In this episode of the “Crisis Management Minute,” learn about the best practice that the FAA followed when it required airlines to cutback flights at 40 major airports across the country. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

11-10
01:35

The Role Of Backchannel Communications During A Crisis

Backchannel communications with those who are impacted, involved, or responsible for a crisis can be one way to help address the situation. But there are risks associated with these confidential conversations. Learn more about backchannel communications in this episode of the “Crisis Management Minute.” See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

11-03
01:35

The Top 3 Risks That Can Trigger A Crisis

The risks that can trigger a crisis for companies are always subject to change. Find out what the most important risks are today—including one that is rising in importance—in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

10-27
01:45

Lessons From The Cuban Missile Crisis

President John Kennedy’s success in responding to the 13-day long Cuban Missile Crisis in October 1962 continues to have important lessons about crisis management for today’s government and business leaders. Find out what those lessons are in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

10-20
01:42

The Importance Of Communicating About A Crisis

In this episode of the “Crisis Management Minute,” find out what can happen if government agencies and companies stay quiet about a crisis.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

10-13
01:33

The First Step For Ending The Government Shutdown

The longer the latest shutdown of the federal government continues, the worse it will get for everyone who is affected by it. In this episode of the “Crisis Management Minute,” learn what needs to happen first to help end the self-inflicted crisis.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

10-06
01:32

How Companies Can Respond To Allegations Their Products Are Unsafe

In this episode of the “Crisis Management Minute,” find out what companies can do in response to allegations by government agencies and others that their products are harmful or unsafe in some way.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

09-29
01:36

How OSHA’s Proposed Rules Would Impact Companies and Government Agencies

In this episode of the “Crisis Management Minute,” learn how dozens of regulations that have been proposed by the Occupational Safety and Health Administration could affect businesses and government agencies across the country.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

09-22
01:54

4 Pitfalls To Avoid When Communicating About A Crisis

There can be issues and challenges that corporate and government executives should avoid when sharing information about a crisis with news organizations and the public. Find out what those issues and challenges are in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

09-15
01:36

The Benefits Of Making Crisis Management Plans Mandatory

In this episode of the “Crisis Management Minute,” learn about the benefits for government agencies and companies if they—like accredited hospitals—were required to have and test crisis management plans.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

09-08
01:36

Learning From Cracker Barrel’s Flawed Communications Strategy

There’s a lot that corporate and government executives can learn from the communications mistakes that the Cracker Barrel restaurant chain made when it rolled out its new corporate logo. Find out what those lessons are in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

09-01
02:00

Factors That Affect How Executives Respond To A Crisis

There are several important factors that can have a bearing on how corporate and government executives respond to a crisis at their organizations. Find out what those factors are in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

08-25
01:30

The Biggest Risk Facing Organizations Today

Find out the biggest threat that is facing companies today, and why organizations should review and update their crisis management plans on a frequent basis in this episode of “The Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

08-18
01:30

The Best Crisis Communication Strategies

In this episode of the “Crisis Management Minute,” find out what government and corporate executives should keep in mind when preparing or activating their strategies to communicate about a crisis.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

08-11
01:32

Crisis Management Lessons From The Texas Floods

Government officials apparently fell short in several important areas before and during the recent deadly floods in Texas. Find out what those areas were—and why they should be a wake-up call for corporate and government executives—in this episode of the “Crisis Management Minute.”See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

08-04
01:31

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