Quiet Time Opportunities The last in our podcast series on holiday planning isn’t really about getting prepared for the season but what to do over that time. Using those quiet time opportunities effectively can give you a head start for the new year. Holidays can be a perfect time to catch up all those important […]
In this series, Carrie and Kell look at Holiday Planning for Aged Care services in rural and remote areas. It’s all about doing some preparation. We’ll be looking at client-related issues, staffing areas, organisational or service-level tasks and finish up with looking at how you can best use the quiet Christmas and New Year period […]
In this series, Carrie and Kell look at Holiday Planning for Aged Care services in rural and remote areas. It’s all about doing some preparation. We’ll be looking at client-related issues, staffing areas, organisational or service-level tasks and finish up with looking at how you can best use the quiet holiday period to catch up […]
In this series, Carrie and Kell look at Holiday Planning for Aged Care services in rural and remote areas. It’s all about doing some preparation. We’ll be looking at client-related issues, staffing areas, organisational or service-level tasks and finish up with looking at how you can best use the quiet Christmas and New Year period […]
This week Carrie and Kell look at the importance of having a marketing plan for Aged Care services. Why should you take a strategic approach to marketing and promotion for your service? Because the introduction of Home Care Packages are now attached to the consumer rather than individual organisations this has changed the approach aged […]
This week Carrie and Kell look at the benefits of aged care services taking a Collaborative Approach as we continue looking at what makes good business practice for community based aged care programs. These days you need to look at more than just what your own service can offer to a client. After all, with […]
Budgets, love them or hate them, they are an essential part of operating a successful business. This week on the Care Directions podcast Carrie talks with Carole Stone from Enmark Accountants about budgets for aged care services, why they are important, common terminology (and what it means), what the budget should include and how to […]
So far in this series we’ve looked at understanding your market and also your product which is great. However, without having a plan around using this knowledge it’s not much use to you. This week Carrie investigates the value of strategic planning for aged care services and the basics of developing a strategic plan with […]
Continuing our series on the business side of operating an effective aged care service. This week we look at understanding your product. Once you have defined the target market and their needs, you need to turn your attention to defining just what you have to offer that market. How the Demographic and Psychographic profiles can […]
Good Business for Community Based Care In the last 10 years we’ve seen considerable change in the Community Services sector with more coming. We need to look at our operations from a business perspective now rather than a government led and funded medical model. Aged Care services now, more than ever, are operating in a competitive market. […]
This episode Carrie and Kell look at ways to approach the discussion with consumers and their families around allocation of funds in a Home Care… The post CD010 Supporting Meaningful Conversation – Home Care Package Budgets appeared first on CDCS (Culturally Directed Care Solutions).
This week Carrie and Kell discuss how to support the process of good decision making when consumers request something that falls outside the expected scope… The post CD009 Supporting Good Decision Making – Home Care Packages appeared first on CDCS (Culturally Directed Care Solutions).
This week, Carrie and Kell look at transient consumers. Who they are, why they are transient and how can you support them so that they… The post CD008 – Supporting Transient HCP Consumers appeared first on CDCS (Culturally Directed Care Solutions).
In this week’s episode, Carrie and Kell look at bringing your team along. Shining the spotlight on ‘who’ in your organisation needs to know ‘what’… The post CD007: Bringing Your Team Along – HCP Reforms 2017 appeared first on CDCS (Culturally Directed Care Solutions).
This week’s podcast looks at some of the common misconceptions that are linked to the Home Care Package reforms and in particular the Increasing Choices… The post CD006: Increasing Choices in Home Care – Debunking the Myths appeared first on CDCS (Culturally Directed Care Solutions).
The Increasing Choice in Home Care reforms will be introduced on the 27th February 2017 and will change the way Home Care Packages (HCP) are… The post CD005: Increasing Choice In Home Care Reforms appeared first on CDCS (Culturally Directed Care Solutions).
This week Carrie and Kell discuss how to store client and staff personal information securely in order that an individual’s privacy is protected. Topics covered… The post CD004: Storing Documents Securely appeared first on CDCS (Culturally Directed Care Solutions).
This week, Carrie discusses ways to capture and record information that can be used later to create your client progress notes. Remote coordinators often struggle… The post CD003: Easy Ways to Capture Information for your Progress Notes appeared first on CDCS (Culturally Directed Care Solutions).
Defensible documentation, what does this mean? This week Kell offers up some tips on writing professional progress notes and together with Carrie, discusses how to… The post CD002: Defensible Documentation – Tips for Writing Professional Progress Notes appeared first on CDCS (Culturally Directed Care Solutions).
This week Carrie and Kell look at documentation. This episode is the first of a four part series on documentation. What and when to document… The post CD001: What and When To Document appeared first on CDCS (Culturally Directed Care Solutions).