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Culture First with Damon Klotz
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Culture First with Damon Klotz

Author: Culture Amp

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How does work culture shape human behavior and experience? How do humans create cultures?

From uncomfortable truths to heart-to-heart conversations, Culture First uncovers what it really takes to build a better world of work. We all aspire to rise above the day-to-day commotion and bring more humanity into our work lives.

Our host Damon Klotz is dedicated to understanding how we find meaning in our work and how to better the experience humans have within organizations. Join him as he explores journeys of trials and triumphs with the people who put culture first - despite all the things that get in the way.

Culture First: Stories for a better world of work is a podcast by Culture Amp, the People and Culture platform.

For more info, episodes or contact: www.culturefirstpodcast.com


75 Episodes
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In this episode of the Culture First podcast, Damon Klotz interviews Shane Battier. Shane is a two-time NBA champion and former player for the Miami Heat. He was recognized as a scholar-athlete at Duke University, earning accolades such as the National Player of the Year before being drafted sixth overall in the 2001 NBA Draft. Beyond basketball, Battier is committed to philanthropy through his foundation, which focuses on educational resources for underserved youth. In this episode, Damon talks with Shane about the role data plays in decision making and the importance of teammate-ship over leadership. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of the Culture First podcast, Damon Klotz interviews Amy Gallo, an esteemed author and workplace expert. Damon and Amy have an in-depth discussion on conflict resolution, feedback, and workplace culture. Amy shares her experiences and professional insights, addressing the perils of 'artificial harmony', the importance of establishing norms for healthy disagreements, and the role of empathy in feedback. The conversation explores managing conflicts both in-person and remotely, emphasizing psychological safety, clear communication, and the value of difficult yet necessary conversations. Featuring personal anecdotes, professional strategies, and cultural references from shows like 'Succession', this episode provides valuable advice for fostering high-performance and healthy workplace environments.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of the Culture First podcast, Damon Klotz interviews Vincent Stanley, Patagonia’s Director of Philosophy. They discuss Patagonia’s unconventional approach to business, emphasizing cultural confidence and the importance of storytelling in building a responsible company. Vincent shares insights on Patagonia's foundational values, decision-making processes, and the importance of focusing on both environmental and societal responsibilities. The discussion highlights Patagonia's unique practices such as their transition to organic cotton and commitment to feedback culture, offering valuable lessons for other mission-driven organizations.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In what ways are today’s workplace expectations shifting, and what does it mean for the future of professional growth? In this episode of the Culture First podcast, Damon Klotz sits down with Isabel Berwick, the Working Careers Editor at the Financial Times and author of the bestseller 'The Future Proofed Career,' to tackle these very questions. Isabel and Damon discuss key themes around adapting to uncertainty, the role of AI in the workplace, the significance of curiosity, and maintaining a healthy work-life balance. They also touch on the importance of career development, building relationships and networks, practical advice for self-advocacy, and specific tips for engaging with senior leadership. Show notes: Isabel’s book The Future Proof CareerIsabel’s articles on the Financial TimesWorking It podcastKey Takeaways: Embracing change and uncertainty: It’s important to be comfortable with uncertainty, particularly around career development. Today’s rapidly changing landscape requires us to not only accept change but actively engage with it to better understand and navigate new norms.The value of human skills: As AI and automation become more prevalent, human elements like creativity, empathy, and interpersonal skills become crucial. These skills are what differentiate us from machines and add unique value to our work.Importance of visibility and self-advocacy: Practicing self-advocacy and visibility can help you stay top-of-mind in your organization. Ways to do so include being present in meetings (both physically and virtually), promoting others' work alongside your own, and using clear communication during meaningful interactions, like speaking with a CEO. Download Culture Amp's ROI Calculator Template here: https://www.cultureamp.com/quantitative-benefits-deck See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of the Culture First podcast, Damon Klotz interviews Seth Godin, renowned author, marketer, and entrepreneur. They delve into the essence of company culture and explore the significance of defining workplace culture by setting expectations and not tolerating disruptive behaviors. The conversation also highlights the importance of storytelling, enrollment, and the distinction between productive and busy work. Seth emphasizes the role of strategy in embodying a company's vision and explains how leaders can foster environments where significant work thrives. The episode offers insights on the challenges of balancing short-term results with long-term strategy and how to make impactful changes within organizations.Key Takeaways: Value of Time: We won't get a second chance at today, so it's essential to make the most of it.Choice of Workplace: You've chosen to work in a particular place; this decision shouldn't be taken for granted.Pride in Work: Use your current platform to perform work that makes you genuinely proud.Show notes: Seth’s newest book This is StrategySeth’s blogIf you've enjoyed this episode please rate, review and subscribe to Culture First on Apple and Spotify.You can watch the full video version of this podcast episode here.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of the Culture First podcast, Damon Klotz interviews Amy Lavoie, VP of People Science at Culture Amp, about the role of people science and people analytics in the modern workplace. They discuss practical examples of using data to make decisions, the importance of combining science and technology, and the future of people analytics. The conversation highlights the need for people scientists who can analyze data, provide insights, and consult with leaders to drive meaningful change. They also emphasize the importance of democratizing data and connecting people analytics with business performance metrics.Learn more about the latest in people analytics here. https://www.cultureamp.com/people-analytics See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This is the second part of a two-part series on layoffs and their impact on the employee experience. The episode focuses on the long-term impact of layoffs, based on research conducted by Culture Amp. The study analyzed data from layoffs in the tech sector between March 2020 and December 2023, including over 3,300 layoff events by 2,400 companies.Chapters03:30 - Rebounding After a Layoff07:00 - How Long It Takes to Rebound11:46 - Determinants and Drivers of Engagement Post Layoff18:50 - The Impact of Second Layoffs22:01 - Main Takeaways and ConclusionDuring this episode, we discussed the health impacts of layoffs on individuals. You can read more about that below. Medical studies have shown that the trauma of unemployment causes disease. One study found that being laid off ranked seventh among the most stressful life experiences — more stressful than divorce, a sudden and serious impairment of hearing or vision, or the death of a close friend.Experts say that it takes, on average, two years to recover from the psychological trauma of losing a job.Source: https://www.latimes.com/opinion/story/2023-01-17/tech-layoffs-stress-trauma-unemployment-economy#:~:text=One%20study%20found%20that%20being,trauma%20of%20losing%20a%20job. If you've enjoyed this episode, please subscribe and leave a review on Apple Podcasts or follow and hit five stars on Spotify.Learn more about Culture Amp at www.cultureamp.com Follow Damon on LinkedIn to get his latest leadership insights, and follow him on Instagram to see behind-the-scenes footage from the podcast. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This is the first part of a two-part series on layoffs and their impact on the employee experience. The episode focuses on the immediate impact of layoffs, based on research conducted by Culture Amp. The research analyzed data from layoffs in the tech sector between March 2020 and December 2023, including over 3,300 layoff events by 2,400 companies.The conversation explores the impact of layoffs on employee engagement and the employee experience. It discusses the decline in engagement levels after layoffs, particularly in trust, pride, and commitment. It also highlights the importance of leadership communication and development opportunities in mitigating the negative effects of layoffs. The conversation debunks the myth that doing one large layoff is better than multiple smaller layoffs and emphasizes the role of managers in supporting employees during this challenging time.The episode concludes by discussing alternative strategies to layoffs and the importance of treating employees with decency and humanity throughout the process.Chapters03:40 - Research Methodology and Data Set07:08 - Immediate Impact on Employee Engagement13:55 - Decline in Commitment and Confidence20:34 - Importance of Transparent Communication23:22 - The Role of Leadership Communication and Development Opportunities27:45 - Debunking the Myth of One Large Layoff Being Better33:46 - The Importance of Managers in Supporting Employees38:24 - Exploring Alternative Strategies to LayoffsArticles mentioned in this episode: Business Insider - A better way to handle layoffsAxios - Employers are "afraid" to conduct layoffs in viral video eraIf you've enjoyed this episode, please subscribe and leave a review on Apple Podcasts or follow and hit five stars on Spotify.Learn more about Culture Amp at www.cultureamp.com Follow Damon on LinkedIn to get his latest leadership insights & follow on Instagram to see behind-the-scenes footage from the podcast. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of the Culture First Podcast, we take you on the road with us to give you a front-row seat to an incredible conversation that took place at SXSW Austin this year.In this episode, Didier Elzinga, CEO and Co-founder of Culture Amp, will moderate a discussion on achieving and sustaining a high-performance culture by drawing upon lessons learned from the world of high-performance sports.He was joined by Lindsay Verstegen, Chief People & Diversity Officer at the Detroit Lions, John Ferguson, Chief HR Officer at NASCAR, and Ben Crowe, former global Nike executive and one of the world’s most in-demand professional mentors and mindset coaches, working with CEO’s, teams, executive teams and athletes.They discuss the importance of intentional pauses, building relationships, and the need to fix the environment rather than the individual. The conversation provides valuable perspectives on leadership, team dynamics, and the power of data in understanding and supporting employees.Show notes and timestamps: 03:21 - Creating a Culture of Belonging and Inclusion12:20 - Navigating Uncertainty: From 'Me' to 'We' Mindset32:29 - Fixing the Environment, Not the Individual33:51- Data-Driven Insights for Organizational Improvement34:09 - The Power of Vulnerability and Trust in Leadership36:31 - Connecting with Intrinsic Motivations for Success41:18 - Feedback as a Catalyst for Growth and Development49:48 - Bridging the Gap in Multi-Generational TeamsClick here to download the State of the Manager Report mentioned during this interview. If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode, Damon Klotz and Chip Conley explore what it means to be a modern elder, ponder the notion of our identity being wrapped up in our work, and what role the manager can play in creating the environment and culture to do the best work of your life.If you'd like to listen to the full episode with Chip click here: https://www.cultureamp.com/podcast/how-to-learn-unlearn-stay-curious-at-work-with-chip-conleyLearn more about Culture Amp by heading to www.cultureamp.comWe believe in creating a better world of work, if that’s important to you too, please subscribe and leave us a review to make sure you don’t miss an episode.If you missed Culture First Virtual 2024, you can now watch all of the sessions on demand from people like Esther Perel, Megan Rapinoe, and Ben Crowe. Click this link to download your favourite session.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Join Damon at Culture First Virtual 2024 to hear from Esther Perel, Megan Rapinoe and Ben Crowe. Register here to get your free ticket & a thank you for being a Podcast listener. Register now.This May, people leaders and culture creators from all over the world will gather to share innovative ideas and insights on improving organizational culture.Join us at Culture First Global 2024, a free virtual conference where leaders connect on culture at work, to hear from Esther Perel, Megan Rapinoe, and an outstanding lineup of thought leaders and industry experts.Join Damon at Culture First Virtual 2024 to hear from Esther Perel, Megan Rapinoe and Ben Crowe. Register here to get your free ticket & a thank you for being a Podcast listener. Register now.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
DeRay McKesson is a civil rights activist, community organiser, and host of Pod Save the People. He started his career as an educator & human capital leader and is the co-founder of Campaign Zero. Many of the marches DeRay has helped organize contributed to the birth of the Black Lives Matter movement.DeRay has become a key player in the workplace when it comes to confronting the systems and structures that have led to mass incarceration and police killings of black and other minority populations. He is a board member of Rock The Vote, was named one of the World’s Greatest Leaders by Fortune Magazine in 2015, and one of the 30 Most Influential People On The Internet by Time Magazine. You might also know DeRay for famously wearing a blue Patagonia vest. Show notes:Damon's full interview with DeRay can be found here. In the full episode you’ll also hear from Culture Amp CEO Didier Elzinga and his thoughts on role of the organization in actively creating a better world and how leaders can best support their employees to be activists in their community.Learn more about DeRay McKesson at www.deray.comLearn more about Culture Amp by heading to www.cultureamp.com  We believe in creating a better world of work, if that’s important to you too, please subscribe and leave us a review to make sure you don’t miss an episode.If you missed Culture First Virtual 2024, you can now watch all of the sessions on demand from people like Esther Perel, Megan Rapinoe, and Ben Crowe. Click this link to download your favourite session.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Do we lose access to curiosity as we age? Or is it like a muscle that's always there, but just needs to be activated and strengthened?Scott Keoni Shigeoka is an internationally recognized curiosity expert, speaker and author and he's known for translating research into strategies that promote positive wellbeing and connected relationships around the globe including at UC Berkeley's Greater Good Science Center and through his popular courses at the University of Texas in Austin.In this vibrant and very human conversation with Damon Klotz, Scott helps us remember that we have the capacity to explore and explains just how to use exploration to connect better with others. He tells us how curiosity can boost morale, increase collaboration, and how it can ease conflict and tension in the workplace and everywhere else.Scott also encourages us all to start being an 'admitter', explaining how understanding the limits of your knowledge will always help people believe that you’re not completely out of touch.Show notes:If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramIf you missed Culture First Virtual 2024, you can now watch all of the sessions on demand from people like Esther Perel, Megan Rapinoe, and Ben Crowe. Click this link to download your favourite session.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Do you feel like trust works both ways in your workplace?With the sustained rise in remote or semi-remote roles, the importance of trust in the workplace is top of mind. But trust needs to work both ways, right? The question isn’t only "can employers trust their employees", it also needs to be "can employees trust their employers?"Rachel Botsman is a trust expert, author and lecturer at Oxford University. She's passionate about challenging ideas around trust and humility and has been recognised as one of the world's 30 most influential management thinkers. Honoured as a young global leader by the World Economic Forum, Rachel’s TED Talks have garnered more than 5 million views.Rachel defines trust as a confident relationship with the unknown and in this short snippet of a longer conversation she really helps us understand how we can cultivate it in our workplaces.Show notes:This conversation is full of laughter and warmth. The full episode is the same and can be found here.Learn more about Rachel Botsman by heading to www.rachelbotsman.comLearn more about Culture Amp by heading to www.cultureamp.com  We believe in creating a better world of work, if that’s important to you too, please subscribe and leave us a review to make sure you don’t miss an episode.If you missed Culture First Virtual 2024, you can now watch all of the sessions on demand from people like Esther Perel, Megan Rapinoe, and Ben Crowe. Click this link to download your favourite session.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Cleo Wade describes herself as a friend and a community builder. She's the author of bestselling books - Heart Talk, poetic Wisdom for a Better Life and Where to Begin, a small book about your power to create big change. Cleo’s also got a new book coming out in May this year - pre-order it here!From the data we collect here at Culture Amp, we know how important it is to give employees a chance to be heard, give feedback and share stories about their experience at work. Creating space for these conversations is important in the workplace and society at large. When we create space to come together and learn from each other, truly amazing things can happen. One of the 2024 workplace trends we identified in our first episode of the year is the idea of commute-worthy experiences. Basically, we're asking companies to truly think about what type of experience they want people to have in the office.If we can hear what Cleo has to say, we’ve got a much better chance of creating workplaces that justify their employee’s commute.Show notes:If this conversation has left you wanting more, the link to Damon's full conversation with Cleo is here.Learn more about Cleo Wade by heading to www.cleowade.comLearn more about Culture Amp by heading to www.cultureamp.com  We believe in creating a better world of work, if that’s important to you too, please subscribe and leave us a review to make sure you don’t miss an episode.If you missed Culture First Virtual 2024, you can now watch all of the sessions on demand from people like Esther Perel, Megan Rapinoe, and Ben Crowe. Click this link to download your favourite session.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We can't think of a better way to mark International Women's Day than with a crystal clear call to action to all employers, laying out exactly what is needed to improve the world of work for women. Jamila is Deputy Managing Director of Future Women, where she supports governments and employer organisations working towards gender equality.Listen to Jamila dictate the email that she would like us to send to CEO’s around the world who are ready to improve the world of work for women. Jamila's email is not only a conversation starter, but a shareable resource brimful of practical advice on what we can all do to create real change. Show notes:To hear Damon and Jamila's full conversation head here.To read or copy Jamila's complete email head here.Learn more about Jamila at jamilarizvi.com.au and Future Women at futurewomen.comLearn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramIf you missed Culture First Virtual 2024, you can now watch all of the sessions on demand from people like Esther Perel, Megan Rapinoe, and Ben Crowe. Click this link to download your favourite session.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Join Damon at Culture First Virtual 2024 to hear from Esther Perel, Megan Rapinoe and Ben Crowe. Register here to get your free ticket & a thank you for being a Podcast listener. Register now.How will the top 7 HR trends of 2024 impact your workplace? Damon breaks down his top three employee experience predictions for 2024, along with key predictions from four experts around the globe. In this new era of work, our technology, leadership, and communication are all hyper-focused on prioritizing ease and creating more cohesive workplaces. It’s a new era born of an understanding that when both work and the world outside work feel hard, it can be overwhelming to be a working human. So, listen in to see how 2024 promises to make it easier for people to do their best work, and to feel valued, purposeful, and confident that they have the tools and support to work well. If you’re ready to level up as a new year begins, 2024 has the potential to drive essential progress in the workplace evolution – where we tune into the requirements of organizations and employees to create truly impactful and engaging employee experiences. As we navigate generational workplace change, rethink the role of the office, and adapt to emerging technologies, the possibilities are endless. Here’s to a new year of making good things happen at work.To read Damon’s article on this topic click here.If you enjoy and find value in this podcast, please don't hesitate to subscribe, follow and leave a review. Learn more about Culture Amp at www.cultureamp.com or @cultureamp on Instagram. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We're signing off for the year with the one thing we all need to hear right now + some exciting news about 2024.If you enjoy and find value in this podcast, please don't hesitate to subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The research team at Culture Amp are on the cutting edge of everything people + data science, and in this episode you'll get access to the top findings from their latest publication: The State of the Manager Report.The study looks at feedback from over 1 million employees, which analyzed 250,000 plus managers from 3,304 companies during the time period of July, 2022 to 2023. This makes it one of the largest and most comprehensive State of the Manager reports published.Fresia is a Lead Research People Scientist at Culture Amp. She's bringing her I/O Psychology background (M.S.) to the Culture First podcast for the third time to dive deep into this report and talk about how she and the team identify research projects, determine hypotheses, oversee the data analysis, interpret results, and ensure those insights get into the hands of campers and the broader community.SHOW NOTESDownload your copy of the 2023 State of the Manager Report.If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Sarah Walsh has been integral in making women’s football in Australia what it is today. Following a club career that saw her play in the NWSL in the United States and in the A-League Women in Australia, she won 70 caps for Australia’s national team the Matildas and has spent the second half of her career fighting for equity and equality for today’s athletes.In the 2023 Women’s World Cup, the Matildas captured the hearts of Australia and the world with record breaking audiences glued to their screens to see the Matildas secure Australia’s highest-ever finish at a World Cup.The timing of this episode was made even more special by the announcement that  the 2023 Collective Bargaining Agreement from Football Australia has gone even further to create the right conditions for high performance. For Sarah, the years and years of work leading up to this moment in time just keep paying off, and to hear her fully grasp the enormity of what she has achieved as she speaks with Damon in this episode is truly special.Sarah and Damon recorded this conversation live at the inaugural SXSW Sydney in front of a standing room only audience. They discuss the conditions needed for high performance, the importance of culture on and off the pitch and the pivotal moments in Sarah’s life that saw her become the trailblazer she is today.Show notes: This episode pairs well with Damon’s recent conversation with Jamila Rizvi, who detailed exactly what we need to do to make work and the workplace a better, safer and more equitable place for women. If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramLearn more about the Matildas at www.matildas.com.auSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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