Culture de-cooded

In this episode Paul shares his experiences of the AI and tech industry and discusses the trials and tribulations of building culture and founding a business. Before founding Thought Machine, Paul successfully launched two companies, the second of which was acquired by Google in 2010. At Google, he led the text-to-speech team, which developed the cutting-edge technology that is now found in all of Google's navigation and voice search products. Paul holds a PhD in AI and has held teaching positions at Edinburgh and Cambridge Universities. Paul highlights how explicit and intentional the team at Thought Machine are when it comes to culture, and as such they have a set of core principles which guide it, inspired by Google. He touches on the importance of work ethic, and the encouragement of certain behaviours in building a productive and inspiring culture, as Thought Machine encourage all employees to facilitate debates and be “do-ers”. This episode is packed with insight, anecdotes and advice for all listeners looking to learn more about culture, AI and business. Chapters 00:00:00-Introduction to Paul Taylor 00:01:45-About Thought Machine 00:03:31-Modernising banking infrastructure 00:07:47-Thought Machine bridging the gap between challenger and legacy banks 00:10:58-Shaping culture at Thought Machine 00:17:03-"The problem with company values" 00:19:18-Maintaining culture in a growing organisation 00:20:39-"Good cultures get owned by people, who replicate it and buy into it" 00:25:28-Lessons from Google and other ventures 00:36:16-Deep dive into AI 00:42:11: "You can do simple things very well, and build a great buisness" 00:43:11-Reflections on leadership & Entrepreneurship 00:49:30-Closing questions 00:52:03-Pauls career journey as a song

Lieutenant General Sir Nick Borton KCB DSO MBE is a former Senior British Army Officer who commanded NATO’s Allied Rapid Reaction Corps from 2021 to 2024. Commissioned into the Royal Highland Fusiliers in 1991, he served in multiple global locations and held key instructional and leadership roles. He commanded 16 Air Assault Brigade from 2013 to 2015 and the 3rd (UK) Division from 2016 to 2018. Promoted to Lieutenant General, he became Chief of Staff Operations at the Permanent Joint Headquarters before leading the Allied Rapid Reaction Corps. In 2023, he was appointed Knight Commander of The Order of the Bath. The episode not only delves into global politics and military strategy but also highlights the transferable leadership skills that apply across all sectors. Sir Nick reflects on individuality, responsibility, and the importance of understanding the people you lead, this episode offers powerful lessons for listeners from all walks of life. Chapters 00:00:00-Introduction to Sir Nicks Career 00:03:26-NATO and Russia’s Invasion of Ukraine 00:08:33-Putin & global power dynamics 00:17:52-A “pre-war” phase 00:20:39-Culture in the British Army 00:29:39-Diversity of thought in the Army 00:33:18-3 things make soldiers fight 00:41:49-Military Leadership 00:51:04-Challenging the hierarchy 00:53:49-The Military as an animal 00:55:53-Sir Nick’s journey as a song

In this episode, Charlie speaks to Dame Sally Davies, the 40th - and first female - Master of Trinity College Cambridge and also the first female Chief Medical Officer for England and the UK's special envoy on antimicrobial resistance (AMR). Recorded in the Master's Lodge at Trinity College, Cambridge, the episode delves into Dame Sally's illustrious career and her lifelong dedication to tackling antimicrobial resistance (AMR). She describes her work as health diplomacy as she raises awareness of and attempts to influence policy on AMR, highlighting the critical need for global action against superbugs. The conversation also touches on her earlier work with sickle cell patients and her role in establishing the National Institute for Health Research. Dame Sally emphasises the challenges of changing institutional mindsets and creating sustainable health policies, sharing insights from her experiences in health diplomacy and international cooperation. She reflects on her role as Master of Trinity, saying her leadership style encourages the 192 Fellows to recognise and pursue innovation as a collective endeavour. Dame Sally highlights that her style of leadership is one of influence, not power, freedom, not constraint and evolution not revolution. Chapters: 00:00:00-Introduction to Dame Sally’s life works 00:03:37-Anti-microbial resistance (AMR) explained 00:08:42-Challenges of shifting beliefs & policy change 00:13:30-Childhood, personal values & passion 00:15:46-Pathway to overcoming AMR 00:18:47-Diplomacy & global influence on AMR 00:27:25-Behavioural change is needed 00:32:19-Resilience & mindset 00:37:57-First woman Chief Medical Officer 00:42:12-Trinity College Fellowship 00:47:00-Leadership of 192 fellows 00:49:59-Dame Sally’s journey as a song

In this episode, Charlie speaks to Sir Anthony Seldon, political author and the current head of Epsom College. Anthony has led three of the most influential independent schools in the UK and was the vice-chancellor of Buckingham University, the UK’s first private university. As the official biographer of No. 10 Downing Street, Seldon has also written the authorised biographies of consecutive Prime Ministers over the last 25 years, from John Major to Boris Johnson. The conversation with Seldon ranged widely, from defining education as ‘to lead out students potential’ and establishing the role of leaders as ‘releasers’. Seldon reflects on the damaging effect of standardisation on the education system, which leaves little room for individuality and connects the dots between positive psychology and student performance. Seldon reflects on what makes a good (and bad) prime minister. He also affirms that schools no longer teach character, suggesting this may be why recent prime ministers led with their career prospects in mind and not their principles. Seldon also offers up the idea that the politics of today are shifting to a consumer form of politics rather than a conviction of principle-led politics. Seldon’s deep spirituality and broad education and experience provides rich insights from this episode of the Culture de-cooded podcast.   Chapters 00:00:00-Introduction, diverse career and upbringing. 00:05:20-Education system and its impact on students. 00:13:19-Effective Leadership and length of tenure. 00:16:54-Political Leadership 00:20:04-Leaders as releasers 00:27:17-‘Politics should be principle-led, not consumer driven’ 00:36:00-Energy,ego and building bridges. 00:47:36-Seldon’s journey as a song.

In this episode Tamara Rojo shares her experience as artistic director of both English National Ballet (2012-2022) and more recently San Francisco Ballet (since 2022). Tamara speaks of her love of dance as an art form and its ability to change lives. Having been at the forefront of cultural transformation at the English National Ballet (ENB) for 10 years, Tamara champions the importance of personal accountability from individuals within an organisation and reflects on her belief in investing in new voices. She also highlights the importance of speed, citing quick change and therefore quick reward, as the cornerstone of cultural and organisational success. She also reminisces fondly over the late chairman, Justin Bickle, who shared her passion and workload during cultural change at ENB, which enabled Tamara to ‘not have to fight every battle alone’. Originally from Spain, Tamara didn’t train at any of the traditionally admired institutions in the ballet world, but from a small school in Madrid, and she says this ‘outsider status’ gives a fresh perspective and the ability to always question everything. As an accomplished principal dancer herself, Tamara openly discusses the mindset of a ballerina and the pursuit of excellence. Tamara states that she finds it easy being ‘ambitious on behalf of others’, and highlights that success doesn’t happen alone. She encourages all dancers in her company to take pride in their common responsibility to deliver an outstanding performance worthy of applause every time they take the stage.  Chapters 00:00:00-Welcome to Episode 5 00:01:16–Introduction to Tamara’s career 00:02:50-10 years as Artistic director of the English National Ballet (ENB) 00:09:18-Cultural transformation at ENB 00:18:21-Uniting dancers with purpose 00:23:29-The pursuit of excellence as a person and a professional 00:27:44-Ambition, pride and the ability to question everything 00:34:13-Adapting to a role off the stage 00:41:49-Whats next for Tamara and the San Fransisco Ballet 00:45:24-Reclaiming the Swan 00:47:49-Tamaras choice of song

In this episode, Martin reflects on his diverse career, spanning 15 years at PepsiCo, 9 years in private equity as CEO of Iglo (Birdseye in the UK) and United Biscuits followed by a jump to the FA as CEO in 2015. Following this, Martin transitioned to a non-executive career, being appointed as chairman of the Football Foundation, the Professional Game Match Officials Limited (PGMOL) and Britain’s biggest wine producer, Chapel Down. Martin discusses the importance of uniting employees with purpose and reflects on his leadership journey, sharing his key learnings that shaped his career. From his time at United Biscuits, Martin identifies that it takes courage to view culture as an opportunity, to not delegate it to HR teams, and to champion it as a leader. Martin talks about moving to take on leadership of The FA as his “midlife crisis”, where he was responsible for appointing Gareth Southgate, championing culture change and highlighting what it means to wear the England shirt. He cites cultural transformation as one of the reasons that England is now seen as a contender in international tournaments and shares his insight on the growth of women’s football and the rise of development squads at St Georges Park. Given the breadth of Martin's professional experience, this podcast episode is packed with insight, humour and solid lessons for anyone wanting to implement change. Chapters 00:00:00-Welcome to Episode 4 00:02:00-Introduction to Martin’s career 00:05:12-Reflection on the culture at PepsiCo 00:11:07-Leadership & culture evolution from PepsiCo to private equity at Birdseye 00:19:01-‘It takes courage to prioritise culture and to see it as an opportunity’ 00:22:07-Move to United Biscuits, restoring pride and unlocking the potential of culture 00:29:41-Joining the FA, re-affirming purpose & what it means to play for England 00:46:36-Prioritising development squads at St Georges park and the Lionesses 00:53:15-The growth of women’s football 00:57:30-Life as a chairperson on the board of the Football Foundation, PGMOL, Chapel Down and Froneri 01:05:08-Martin's career as a song

In this episode, David Tait candidly dissects his life experiences and discusses how they have impacted his leadership style and mindset during his role as CEO of the World Gold Council.   David describes the cultural transformation he has led at the World Gold Council since joining in 2018, and highlights his determination to fundamentally shift the culture within the gold industry, through his commitment to responsible sourcing, transparency, and digitalisation.   David also reflects on his time at Credit Suisse, and talks about how the seeds of its future demise as an organisation were already visible when he left in 2015. David highlights the genuine fulfilment he experiences from leading people and investing in culture. He also talks about his early life experiences which have shaped his mindset and driven him to raise millions of pounds for the NSPCC through his multiple ascents of Everest and other fundraising activities. Chapters 00:00:00-Welcome to Episode 3 00:01:20-Introduction to David's career 00:03:06-Overview of the World Gold Council 00:08:10-Challenges of cultural transformation in the gold industry 00:32:20-Experiences whilst shifting the focus onto Culture 00:38:05-Reflections on the culture at Credit Suisse 00:45:24-Early life experiences, fundraising for the NSPCC and the only north-south traverse of Everest 00:52:25-The writing of David's life story and creation of his film Sulfur and White 00:57:45-David's mindset throughout leadership 01:06:12-David's leadership journey encapsulated in one song

In this episode, Charlie speaks with Chris Jones, CEO at BMJ. Chris talks about his experience of joining BMJ in lockdown, BMJ's role in the pandemic and the role Purpose plays in guiding decision-making and priorities. Chris also frankly shares his lessons from his own leadership journey. https://www.bmj.com/company/ https://culture15.com/ https://coodeassociates.com/ Chapters 00:00:00-Welcome to Episode 2 00:01:42-Chris's role and background 00:03:19-Becoming CEO during covid 00:10:16-The evolution of BMJ 00:15:11-The impact of purpose & balancing commercial goals 00:18:15-Implementing an impact framework to evidence the work of BMJ 00:23:03-Cultural transformation at BMJ & the role of leadership 00:29:30-If BMJ was an animal, which would it be? 00:31:31-The role of a CEO in shaping culture 00:40:33-Chris's personal leadership journey in a song DISCLAIMER - we apologise for the poor quality of this audio and assure you that all future episodes will be better!

In this first episode of The Culture de-cooded podcast, Charlie talks with Sam Galsworthy, founder of Sipsmith Gin. Sam talks about his journey as an entrepreneur, the founding story of Sipsmith and the development of the business and its culture through the early stages, rapid growth and acquisition by Beam Suntory. Throughout, Sam is candid and personal in his reflections on leadership, culture and growing a market-defining business. https://sipsmith.com/ https://coodeassociates.com/ https://culture15.com/ Chapters 00:00:00-Welcome to Episode 1 00:01:37-Introduction to Sam's Career & the drinks industry 00:07:50-The idea of Sipsmith Gin 00:10:10-Taking the plunge, starting a business & changing the law 00:16:38-The roots of Culture 00:27:23-The evolution of Sipsmith, growth & tension 00:33:35-Successful chaos & the development of culture through language & behaviour 00:42:00-Acquisition by Beam Suntory, the reduction of chaos & culture shift 00:48:00-Reflection on the journey, experiences in lockdown & the ministry of fun 00:57:07-Becoming a B-Corp & looking to the future 01:09:10-Sam's leadership journey in a song