Data & AI Mastery

Data & AI are reshaping industries, but how do organisations like Zurich Insurance stay ahead in this fast-evolving landscape?  In this episode of Data & AI Mastery, Raoul welcomes Alex Sidgreaves, Chief Data Officer at Zurich, to share her insights on leading a data-first transformation in one of the world’s largest insurers. Alex delves into the multifaceted role of a CDO, which has evolved from a technical focus to a strategic one centered on delivering measurable business impact. She explains how Zurich leverages generative AI and automation to address employee pain points, improve customer experiences, and drive operational efficiencies. Alex also shares practical advice on engaging stakeholders, identifying impactful use cases, and the need to stay curious and connected in a rapidly evolving field. Whether you’re a seasoned executive or an aspiring data leader, this episode is packed with actionable insights to help you harness the power of data and AI in your organisation. Chapter Markers: [0:40] Introduction: About Alex Sidgreaves and her role at Zurich Insurance [2:00] The evolution of the CDO role from technical to strategic [6:15] Generative AI: Hype versus reality in the insurance sector [8:30] Targeted use cases and practical applications for generative AI [13:10] Driving adoption by solving real pain points [16:35] Preparing for the future of work: Skills, culture, and adaptability [19:10] Challenges with data privacy, regulation, and trust [20:30] Why collaboration and communication between data and business teams are essential [23:08] Rapid-fire questions Useful Links: Alex Sidgreaves on LinkedIn Zurich Insurance Website Cambridge Spark Website

Data is not a technology concern—it’s a business concern that can drive real impact. This week on Data & AI Mastery, we’re joined by Cassandra Vukorep, Chief Data Officer at Lloyd's, who’s all about making data work for the bigger business picture.  In this episode, she explores why data should be at the heart of your business strategy, not just another tech project. She and Raoul have a fantastic conversation about how Lloyd’s is using data to make a meaningful impact, aligning data initiatives with business goals to unlock real value. One major takeaway from Cassandra’s impressive career and experience as a CDO is that you should start with the corporate strategy rather than the data strategy. As she reminds us, the data supports the bigger vision, not the other way around. Cassandra also talks about the importance of building a culture of data literacy within your team so that everyone’s on the same page and ready to innovate.  Plus, she’s got a lot of great tips on running data projects in manageable sprints and getting buy-in from key stakeholders. So, if you’re looking to turn your data into a truly powerful asset in your business, Cassandra’s insights in this episode will help you drive the change needed to make it happen. Chapter Markers: [1:27] Introduction to Cassandra’s career trajectory, industry transitions, and key milestones [2:52] Exploring the evolving nature of the CDO role and driving value through data [5:04] Running data projects as business initiatives and aligning them with goals [9:21] Navigating ROI challenges and opportunities in data leadership [11:33] The essential role of data literacy in empowering businesses to innovate and adapt [15:26] The key steps for launching a successful data literacy initiative within an organisation [19:10] Addressing the challenges of stakeholder management at Lloyd’s [22:30] Quickfire round questions [25:24] Key takeaways Useful Links: Cassandra Vukorep LinkedIn Lloyd's Website

Data is all around us, and when used effectively, it holds the power to transform lives and drive positive change in society. This week, we’re thrilled to welcome Fiona James, Chief Data Officer (CDO) at the Office for National Statistics (ONS), onto the Data & AI Mastery podcast. Alongside our host, Raoul, Fiona discusses how her team is harnessing data for the public good and leading the way in the public sector. In this episode, Fiona shares an inside look into her role as CDO, where she oversees the data that powers the UK's most important statistics. She explores how her team is using AI, specifically through the ClassifAI project, to improve data quality and make business operations more efficient. She and Raoul also dive into the ONS’s commitment to transparency and collaboration, as Fiona explains why they decided to make the AI project open-source. By doing so, they’ve opened the door for other national statistics offices worldwide to learn, collaborate, and advance data-driven solutions globally. One big takeaway from Fiona is the importance of building strong data foundations. She makes it clear that investing in the right infrastructure and having the right people in place is crucial for getting the most out of data and AI. So, if you’re interested in learning more about bringing data to life, this episode of Data & AI Mastery is a must-listen.  Tune in to hear how innovation in data and AI is making waves in the public sector and how ONS is leading the way. Chapter Markers: [1:41] Introducing Fiona James and her role as Chief Data Officer at the ONS  [3:17] Reflecting on the most fulfilling aspects of being a CDO at the ONS [4:56] Breaking down a typical week as CDO [6:42] Discussing the critical components of her role and emphasising the importance of leadership [8:24] Exploring AI innovation at the ONS [13:37] Making data accessible and transparent  [15:27] Expanding AI applications and global collaboration [17:44] Balancing innovation and strategy [20:53] Demonstrating data impact and educating the public [24:10] Tips for staying up to date as a senior leader in the data industry [25:36] Rapid-fire questions [28:07] Key takeaways Useful Links: Fiona James LinkedIn ClassifAI project Bringing data to life

Generative AI is no longer just an exclusive tool for big organisations. Thanks to the emergence of ChatGPT, AI is now levelling the playing field and making these once-exclusive resources available to all. This week on Data & AI Mastery, we’re joined by Maaike Van Den Branden, Chief Data Officer (CDO) at Mumsnet, to discuss how data can influence a small organisation.  As the CDO at Mumsnet, the UK’s largest parenting forum with over 9 million monthly visitors, Maaike leads the data team that transforms user conversations into valuable insights for brands. One of her key achievements is developing MumsGPT, an AI-powered qualitative research tool. In conversation with our host, Raoul, she shares a fresh perspective on the real value that AI brings to businesses of all sizes. Maaike walks us through her journey to becoming a CDO and explores the pivotal skills needed to thrive in data analytics.  She also discusses the evolving nature of data leadership, the blurred lines of ownership, and why collaboration across teams is crucial for success. Maaike and Raoul explore how Mumsnet uses generative AI to transform data analysis and create actionable insights. They talk about how AI helps drive ROI and strengthen brand partnerships, emphasising the importance of team collaboration and alignment for business success. As she wisely points out, everyone in an organisation is responsible for data quality—and that’s the ultimate secret to making data work for you, even as a small business. Expect this and more practical advice on leveraging AI tools to create real impact and value in this Data & AI Mastery episode. So, tune in now and join the conversation! Chapters [1:54] Exploring the pivotal skills needed for career growth from a technical individual contributor to a leadership role in data [4:07] Unpacking the realities and misconceptions of the Chief Data Officer (CDO) role [8:28] Understanding how Mumsnet adopted generative AI like ChatGPT to revolutionise data analysis and create actionable insights [14:02] Leveraging AI to extract valuable data insights and drive business ROI [18:34] The importance of collaboration and critical thinking within data teams to align with business goals [23:35] Navigating data trends and focusing on practical value [25:21] Tips for staying up to date as a leader [27:43] Key takeaways Links Maaike LinkedIn - https://www.linkedin.com/in/maaikevandenbranden/ Mumsnet - https://www.mumsnet.com/

In this episode of Data & AI Mastery, we’re joined by Zaman Hussain, Chief Data Officer at Great Ormond Street Hospital (GOSH), to explore how data and AI are revolutionising healthcare. Zaman shares his journey from growing up on a council estate to leading data initiatives at one of Europe’s largest pediatric hospitals. He offers valuable lessons on leadership, problem-solving, and the power of a proactive mindset. We dive into the unique challenges of managing healthcare data, from improving patient outcomes to streamlining hospital operations. Zaman highlights how GOSH is leveraging AI for natural language processing in patient interactions and discusses the hospital’s innovative approaches to integrating workforce and patient data for predictive decision-making. If you’re interested in the intersection of healthcare and data science or looking for practical tips on leading data transformations, this episode is for you! Chapters [01:09] Zaman shares his inspiring journey from his humble beginnings to becoming Chief Data Officer at Great Ormond Street Hospital. [07:19] Zaman provides an overview of his role, the hospital’s scale of operations, and the unique challenges of managing data in a healthcare setting. [09:27] An exploration of how healthcare organisations, including GOSH, leverage data to improve patient outcomes and operations. [15:37] Zaman highlights innovative projects at GOSH, including AI-powered natural language processing tools and predictive staffing models. [19:42] The pair discuss the importance of data quality, stakeholder engagement, and starting small with an MVP approach. [23:27] Zaman answers rapid-fire questions about his favourite school subject, programming language, and music genre. [25:42] Key lessons on blending technical skills with communication and starting small to drive impactful data projects. Links Zaman Hussain LinkedIn - https://www.linkedin.com/in/zaman-hussain-841a8582/ GOSH Website - https://www.gosh.nhs.uk/

Data is one of the most powerful tools that an organisation has, crucial for connecting with business goals and creating measurable impact. But without a solid strategy in place, data risks becoming more of a burden than a valuable asset. That’s where today’s guest comes in—Monica Jones, Chief Data Officer (CDO) at the University of Leeds. Monica is a technical expert and strategic leader with a wealth of experience across the education, healthcare, science, and technology sectors. She currently leads the development and execution of the University of Leeds’ Data Strategy, driving transformational change through the Data Transformation Programme. Our host, Raoul, sits down with Monica to discuss how using data strategically can help make better decisions and improve outcomes across the entire organisation. Monica shares insights into her career path and evolution in data and technology, detailing how she laid the groundwork for her success as CDO. She also offers expert advice on how to negotiate budgets to secure the resources necessary for impactful change, as well as her proven process for developing and implementing a winning data strategy. Lastly, she dives into how she led the creation of a centralised data service model at the University of Leeds, stressing the importance of ownership, accountability, and making data a shared responsibility. For deeper insights and practical tips from Monica, tune in now to learn how to make data truly work for you! Chapters [1:37] Introduction to Monica’s career journey through leadership and technology [5:50] Navigating the first 90 days as a Chief Data Officer at the University of Leeds [8:27] Breaking down the budget and negotiation strategy for data transformation [11:02] Outlining the development of a clear, impactful data strategy [16:10] The importance of transparency and accountability in data strategy [19:10] The power of a centralised service model for data management [23:40] Next stages of Monica’s work to advance data literacy and maturity [25:50] Rapid-fire questions [27:23] Key takeaways from this episode Links Monica Jones LinkedIn University of Leeds’ Data Strategy

The world of data has been forever changed by the rise of AI. In an industry evolving rapidly, with new tools emerging nonstop, it can feel almost impossible to keep up. But one quality remains essential to staying ahead: a commitment to curiosity and continuous learning. In that spirit, we’re excited to introduce Data and AI Mastery, a brand-new podcast, where we’ll share inspiring lessons from leaders shaping the future of data and AI worldwide.  In one of our very first episodes, host Raoul-Gabriel Urma, founder of Cambridge Spark and a leader in transformational data and AI upskilling, welcomes Peter Laflin, Director of Data and Analytics at Morrisons. With over 20 years of experience, Peter has helped countless business leaders translate their visions into data-driven strategies and solutions. Raoul and Peter dive deep into the many different ways AI is revolutionising business operations, with a particular focus on demand forecasting and supply chain optimisation as very powerful applications transforming retail. As someone who’s been using AI tools long before the hype, Peter gives us the inside scoop on the real-world challenges and benefits of AI adoption. He also offers expert tips for finding the sweet spot between theory and practice, always keeping the ultimate goal in sight: building customer-centric, valuable solutions that solve real problems.  As he wisely puts it, sometimes “good enough is good enough." So, how do you know that’s the case for your customer?  Tune into this episode to find out. You’ll get loads of insights on effectively deploying and optimising AI to deliver real customer value, so don’t miss out! Chapters [2:07] Introduction to Peter’s career journey in data and analytics, from early passion for numbers to becoming the Director of Data Analytics at Morrisons [7:12] Leveraging AI to improve retail operations, specifically focusing on demand forecasting and supply chain optimisation [11:40] The critical role of accurate demand forecasting in supply chain optimisation [14:30] Navigating the trade-offs between data quality and model improvement [17:52] Balancing between academic theory and real-world application in data science [19:49] Applying theory to practice and solving real-world problems [23:56] Using computer vision and AI to improve retail operations and tackle the biggest challenges [27:00] Advice for fellow data scientists [28:20] Quickfire questions [28:55] Key takeaways from this episodes Links Raoul-Gabriel Urma LinkedIn Peter Laflin LinkedIn Morrisons Website

In a world that seems to be changing every day, success no longer lies only in technical skills but also in a proactive mindset, genuine curiosity, and a commitment to learning. Our guest this week, Ranil Boteju, has embodied these three attributes throughout his remarkable career. As the Chief Data and Analytics Officer (CDAO) at Lloyds Banking Group, Ranil is dedicated to leveraging data and AI to help Britain prosper.  In this episode of Data & AI Mastery, he sits down with host Raoul to discuss his senior leadership journey, data-driven transformation projects, and AI's growing potential in the banking industry. Ranil walks us through his key responsibilities and challenges as CDAO and what it takes to navigate complex transformations in this high-level position.  He also outlines the strategy behind Lloyds’ major data transformation project, sharing key metrics and details of the bank’s approach to AI. A strong advocate for democratising AI, Ranil is passionate about empowering not just specialists but everyone to understand and leverage AI’s potential.  The insights he shares in this episode are just one of the many ways he is committed to making AI accessible and impactful for all. If you’re looking for guidance on how to create value with advanced analytics, data, and AI, there's no better mentor than Ranil. We highly recommend listening to this full episode for an inspiring conversation! Chapters [2:03] Key strategies for advancing to senior leadership roles [7:38] Explaining the key responsibilities and challenges as CDAO at Lloyds Banking Group [9:45] Sharing a typical week as CDAO at Lloyds [12:57] Modernising the data estate at Lloyds and outlining the strategy behind the bank’s major data transformation project [15:14] Discussing the main KPIs to track data transformation progress [17:07] Discussing AI strategy and approach to AI focusing on scalability, coordination, and key areas of AI development [20:00] Balancing innovation with ROI and AI implementation [22:08] Navigating the “innovator’s dilemma” and balancing legacy with innovation [24:49] Quickfire questions [29:49] Key takeaways Links Ranil Boteju LinkedIn Lloyds Banking Group

In the age of rapid technological change, how can you harness the power of data and AI to transform your business?  Welcome to Data & AI Mastery, the podcast where cutting-edge insights meet practical strategies for success.  Hosted by Dr. Raoul-Gabriel Urma, Founder of Cambridge Spark, this show dives deep into how leading organisations across the globe are using Data & AI to revolutionise operations, streamline efficiency, and drive innovation. Each episode features conversations with senior leaders, revealing their career stories and real-world case studies, and actionable takeaways that you can apply—whether you're climbing the career ladder or already in the C-suite.  From AI-driven solutions to practical tips for navigating your data transformation journey, Data & AI Mastery will equip you with the tools to thrive in the AI era. Stay ahead, stay inspired, and unlock your potential with Data & AI Mastery—your ultimate guide to mastering data and AI for business.