Denise Griffitts - Your Partner In Success™ Radio!

Michael Reddington: How a Certified Forensic Interviewer Unlocks Hidden Value In Every Conversation Michael Reddington, CFI, is a leading expert in strategic communication and persuasion. As President of InQuasive, Inc. and author of "The Disciplined Listening Method," he applies his background in forensic interviewing to business contexts. Reddington has trained over 15,000 participants from 50+ countries, teaching executives and professionals how to unlock hidden value in conversations and move people from resistance to commitment. His unique approach combines non-confrontational interrogation techniques with business communication best practices, offering insights on leadership, sales, negotiation, and interviewing. By integrating his forensic interviewing expertise with business communication best practices, Reddington developed the Disciplined Listening Method. This approach aims to help business professionals uncover hidden value in conversations and move people from resistance to commitment using ethical, strategic communication techniques. Reddington's work has been featured in major publications and he has lectured at prestigious universities worldwide. His expertise helps leaders and organizations enhance their ability to gather crucial information and influence positive outcomes in high-stakes interactions. Connect with Michael Reddington online: Website | LinkedIn | Twitter | YouTube | Amazon

Navigating Workplace Conflict: What to Say Next to De-Stress the Workday, Build Collaboration and Calm Difficult Customers Welcome to Your Partner In Success Radio! Today I welcome Karin Hurt and David Dye, renowned experts in leadership and workplace culture to the show. Together, they are the authors of Powerful Phrases for Dealing with Workplace Conflict, a practical guide that offers over 300 phrases to help navigate and resolve conflicts in professional settings. Karin Hurt is the CEO of Let's Grow Leaders and a former executive at Verizon Wireless, known for her engaging speaking style and her focus on fostering high-performance teams. David Dye, a former executive and elected official, is dedicated to helping leaders achieve transformational results while maintaining their humanity. In this episode, we’ll explore their insights on effective communication, conflict resolution, and how to create a more collaborative workplace. Get ready for some powerful strategies that can transform your professional relationships. Website | Amazon | X | LinkedIn - Karin Hurt | LinkedIn - David Dye

Overcoming Customer Hesitation: Why Prospects Stick with Their Suppliers Welcome to The Closers Inner Circle podcast with Denise Griffitts and Ben Gay III. In today's episode, we're diving into a crucial topic from "The Closers Part 2," specifically page 173, titled "But We Always Buy From Joe." This discussion explores the common challenge salespeople face when prospective customers are reluctant to change suppliers. We will unpack the various reasons behind this hesitation, focusing on the key word: 'change.' We will examine why customers often cling to existing supplier relationships, even when presented with potentially better alternatives. Some of the factors we'll explore include: The power of inertia in business decisionsThe role of trust and confidence in long-standing supplier relationshipsHow personal connections and a sense of loyalty can influence buying decisionsThe perceived risks associated with changing suppliers Ben will share insights on how salespeople can effectively address these concerns and overcome the "But We Always Buy From Joe" objection. We will discuss strategies for demonstrating value, building trust, and making the transition process as smooth as possible for potential clients. Denise Griffitts LinkedIn | Ben Gay III LinkedIn | Buy The Closers Books

Dianna Kokoszka is an accomplished entrepreneur, business leader, and author known for her significant contributions to leadership and personal development. She is the author of "Becoming More: You Can't Get to Better Until You Get to Different," a book designed to guide readers on a journey of personal and professional growth. With a background as an award-winning entrepreneur and former CEO, Kokoszka led KW MAPS Coaching and Training at Keller Williams Realty International for 13 years, establishing herself as a prominent figure in the business world and developing many leaders throughout her career. Her expertise includes being a practitioner of Neuro-linguistic Programming (NLP) and serving as a founding member of the John Maxwell Team of Certified Coaches. A lifelong learner, she has been mentored by John C. Maxwell since the mid-1990s. Kokoszka's passions lie in developing leaders and encouraging individuals to recognize and harness their innate potential. Kokoszka has been mentored by Dr. John C. Maxwell for over 28 years and travels alongside John and his team to numerous countries, engaging directly with Presidents and Prime Ministers incorporating value based training into their educational system. Her book, "Becoming More," blends hard-won business insights with proven models and real-life applications, inspiring readers to take control of their lives, reshape limiting patterns, and adopt a growth mindset. The book emphasizes a Be-Do-Have-Give approach to life and focuses on cultivating the "four energies of success." Website | Instagram | LinkedIn | Twitter

Author Dan Armstrong was inspired to write The Adventures of a Real-Life Cable Guy as a way to share the unique and often humorous experiences he encountered during his thirty-year career in the cable television industry. Initially, he had no idea that being a cable installer was even a profession; his childhood dreams leaned towards becoming an FBI agent or a police officer. However, at the age of twenty, he began working for a local cable company, which opened his eyes to a world filled with diverse characters and stories.Throughout his career, Armstrong collected anecdotes that ranged from the comedic to the tragic. He wanted to capture these moments—such as servicing both a million-dollar mansion and a modest trailer on the same day, saving lives, and witnessing poignant human experiences—to illustrate the rich tapestry of life that he encountered in people’s homes. His motivation also stemmed from a desire to reflect on how overcoming personal challenges, like his childhood speech impediment and experiences with bullying, shaped his resilience and storytelling abilities. By sharing these stories, Armstrong aims to entertain and inspire others, proving that even the most unconventional careers can lead to extraordinary narratives. Website | LinkedIn | Facebook | Instagram | Amazon

Join co-hosts of The Closers Inner Circle Podcast Ben Gay III and Denise Griffitts as we dive deep into the critical insights of "Sales Infiltration" from Ben Gay III's The Closers Pt 2! The chapter "Sales Infiltration" in Ben Gay III's The Closers Pt 2 is critical for anyone aspiring to achieve sales mastery, which is why we are revisiting it. This chapter offers essential strategies for penetrating new markets while emphasizing the psychological and relational aspects of selling.Key themes include understanding market dynamics, building trust with clients, and employing effective tactical approaches. By focusing on buyer behavior and fostering long-term relationships, sales professionals can enhance their effectiveness and navigate competitive environments. The insights provided in "Sales Infiltration" serve as a foundational guide for mastering the art of sales, making it a must-read for both novices and seasoned professionals alike. Whether you're a novice or a seasoned professional, this episode is packed with strategies to elevate your sales game. Don't miss out on the opportunity to unlock your sales mastery—tune in now! Denise Griffitts LinkedIn | Ben Gay III LinkedIn | Buy The Closers Books

From Prison to Pen: GC Brown's Journey of Redemption and Writing After spending 16 years in federal prison, GC emerged with a powerful perspective, claiming that his time behind bars was the best thing that ever happened to him. In this episode, we’ll dive into his remarkable journey of redemption and transformation.We’ll explore his passion for writing, which blossomed during his confinement, and how he honed his skills to become a published author. GC will share the stories behind his works, including his upcoming book SNIFF, set to launch soon, alongside his other series. We’ll also discuss his life before prison, the charges that led to his sentence, and what life looks like for him now as he embraces new opportunities with his family. Join us as we uncover GC Brown’s inspiring story of resilience and creativity! His commitment to writing emerged as a means of coping with his circumstances and expressing himself creatively. The act of writing not only provided an outlet for his thoughts and emotions but also allowed him to envision a future beyond his confinement. This transformative journey through writing enabled him to reshape his identity and purpose, leading to the publication of his works. Brown's experience illustrates how adversity can catalyze personal transformation and inspire new beginnings. Connect with GC Brown online: Website | Linkedin | Facebook | X | YouTube | Instagram

Transform Your Leadership Style: Insights from Sean Grace on Effective Questioning Sean Grace is a multifaceted professional known for his work as an author, coach, and advisor in business development. He is the owner of Peak Luma, a company that focuses on leadership development and training through effective communication and questioning techniques. His book, "The Art of the Question: A Guide for Seekers, Dreamers, Problem Solvers, and Leaders," emphasizes the significance of asking the right questions to foster innovation and improve interpersonal relationships in various business environments. Sean Grace's leadership development philosophy centers on the art and science of empathic communication. He emphasizes the importance of listening to understand, cultivating objective self-awareness, and fostering clear, concise communication grounded in mutual trust.With a background in performance studies from Juilliard and Purchase College, as well as finance from Wharton, Sean has built a successful career as a consultant and coach. His proven track record has established him as a trusted advisor and trainer for some of the world's most innovative organizations. Connect with Sean Grace online: Website | LinkedIn | Instagram | Facebook | Amazon

Starting a Successful Business on a Shoestring Budget with Marc Mawhinney's '3 Pillars Strategy' Today, we have a special guest, Marc Mawhinney, a leading coaching expert and the host of the popular podcast Natural Born Coaches. Marc is here to share his invaluable insights on “Starting a Successful Business on a Shoestring Budget with His ‘3 Pillars Strategy.’” In this conversation, we’ll dive deep into how you can build your online coaching business without relying on fancy funnels or expensive ads. Marc will reveal his proven strategies for increasing your fees and charging what you’re worth, all while overcoming adversity and navigating the challenges that come with starting out. With over 3000 days of daily emails under his belt, Marc will also share how consistent communication can turn your email list into a cash register. Plus, we’ll explore why being polarizing in your messaging can be a game-changer for your business. Connect with Marc Mawhinney online: Website | The Coaching Jungle | Facebook | LinkedIn | Twitter

The Closers Inner Circle Podcast - Saving the Ruined Sale with hosts Ben Gay III and Denise Griffitts This week we open up The Closers Pt 2 to page 205, 'Saving the Ruined Sale'. Excerpt: Whether you personally did it, the outside deliver service did it, one of your own support departments did it, it was an "act of God", or it was done by the Gremlins who seem to inhabit the sales world, a sale that gets ruined and is not quickly saved by a sales professional is among the most costly events in selling. Even more costly than not having made the sale in the beginning! - Ben Gay III Please join us each week as we delve into the Closers books, AKA The Sales Bibles and be sure to send us your questions. We will answer them each week as time allows. Denise Griffitts LinkedIn | Ben Gay III LinkedIn | Buy The Closers Books

Navigating the Toughest Challenges Every Entrepreneur Faces Philippe Bouissou, Ph.D., is a notable entrepreneur, CEO, and venture capitalist based in Silicon Valley, recognized for his expertise in sustainable revenue growth. He founded Blue Dots Partners, LLC in 2014, where he developed the A4 Precision Alignment™ methodology to help organizations identify and resolve internal misalignments that hinder performance. With a solid educational background in mathematics and physics, including a Ph.D. in Non-linear Physics and Chaos Theory from École Normale Supérieure in Paris, Philippe has over three decades of experience in the tech industry. He previously served as CEO of G2i, Inc., led U.S. business development for Matra Hachette Multimedia, and played a crucial role in launching Apple's eCommerce business. A bestselling author of "Aligning the Dots," Philippe has delivered a popular TED talk titled "The Secret to Grow Any Business," emphasizing innovative strategies for growth. Through his work, he continues to provide valuable insights into aligning market strategies with customer needs, helping numerous organizations achieve significant success. Connect with Philippe Bouissou: LinkedIn | Website | TEDxTalks | Aligning the Dots Book

Unlock Your Sales Potential: Mastering the First Step to Success in Sales This week on the Closers Inner Circle Podcast, Ben Gay III and Denise Griffitts are diving deep into a topic that resonates with many sales professionals: "The First Step to Sales Success," drawn from page 17 of 'The Closers, Pt 2'. If you’ve ever felt stuck in your sales role, struggling to meet the high standards you set for yourself and your product, this episode is for you. Ben and Denise will share their insights on recognizing the signs of stagnation in your career. They understand how frustrating it can be when you feel like you're not living up to your potential. Together, they’ll explore the importance of maintaining high standards—not just for your work but for yourself. They believe that having high self-expectations is a key ingredient to achieving success in sales.Listeners can look forward to practical, actionable advice that you can implement right away. Moreover, they’ll discuss the essential qualities that make someone a truly successful closer—traits like empathy, integrity, and persistence. These characteristics are crucial for building trust with clients and reaching your sales goals. By focusing on these themes, this episode aims to inspire you to take charge of your sales career and strive towards becoming the honorable Master Closer you aspire to be. Tune in and take that first step towards transforming your sales journey! Denise Griffitts LinkedIn | Ben Gay III LinkedIn | Buy The Closers Books

The 3 Cs: CHANGE, CULTURE & COMMUNICATION: Insights from Curtis Bateman of FranklinCovey Welcome to today’s episode of Your Partner In Success Radio, where we’re diving into the world of change management with a special guest, Curtis Bateman. As the Vice President of International Direct Offices at FranklinCovey, Curtis brings over 25 years of experience in the training industry. He’s not just a leader; he’s an internationally acclaimed presenter, content developer, and change consultant who has helped countless organizations navigate the complexities of change. Curtis co-authored the book Change: How to Turn Uncertainty Into Opportunity, which highlights a predictable pattern that all change follows. His insights focus on empowering individuals and organizations to see change as an opportunity rather than a setback. He emphasizes that understanding this pattern can help leaders better manage transitions within their teams and organizations. He promotes a structured change management framework that emphasizes creating a compelling case for change while fostering empathy and trust within teams. He highlights essential leadership skills for effective change management, including vision, communication, alignment, engagement, and accountability. A key theme in his work is the empowerment of individuals, encouraging them to recognize their agency in navigating change, which enhances their adaptability to new circumstances. Buy the book Change: How to Turn Uncertainty Into Opportunity at FranklinCovey or Amazon

Unlocking the Power of Personal Branding: Insights from Paige Arnof-Fenn, Founder of Mavens & Moguls Welcome to today’s episode, where we’re joined by Paige Arnof-Fenn, the Founder and CEO of Mavens & Moguls, a leading branding and digital marketing firm. With a background in finance and an MBA from Harvard Business School, Paige transitioned into marketing, working with major companies like Procter & Gamble and Coca-Cola before starting her own agency. Philosophy and Impact Paige emphasizes the importance of storytelling in marketing, believing that effective communication can significantly enhance a brand's visibility and customer engagement. She is passionate about using both analytical skills and creativity to drive marketing strategies that resonate with target audiences. Under her leadership, Mavens & Moguls has worked with high-profile clients like Microsoft and Virgin, helping them navigate the complexities of modern marketing. She’s passionate about the power of storytelling in marketing and has helped numerous brands, including Microsoft and Virgin, enhance their visibility. Join us as we explore her journey, insights on entrepreneurship, and the evolving landscape of marketing. Connect with Paige Arnof-Fenn online: Website | LinkedIn | Case Studies

Authentic Branding: Secrets to Building a Powerful Brand with Howard Lim Howard A. Lim is an award-winning business and branding strategist, author of "Authentic Branding," and the founder and CEO of HOW Creative. With over 30 years of experience, he has been building Authentic Brands® for nearly three decades. Lim's expertise spans marketing to the head, heart, and gut, and his approach seamlessly integrates profitable business models, Authentic Branding, and strategic design to help businesses succeed. He is a highly sought-after speaker and advisor, passionate about supporting and empowering businesses to transform their products and services into authentic brands.Lim's branding philosophy centers on the concept of Authentic Branding, which emphasizes the integration of strategy, identity, and management to create meaningful connections with consumers. He believes that effective branding goes beyond logos and taglines; it involves appealing to the head, heart, and gut of customers. By establishing emotional trust and delivering on brand promises, businesses can foster loyalty and align their values with those of their audience. In his approach, Lim highlights the importance of understanding consumer behavior and using engagement points to build brand loyalty. He encourages businesses to focus on authenticity and long-term relationships rather than quick wins, ensuring that their branding reflects their true essence and resonates with their target market.  Website | Instagram | Linkedin | Amazon

Unlocking Sales Success: Larry Levine on Authenticity and Trust in Selling Larry Levine is a leading voice in the sales industry, renowned for his commitment to authenticity and trust-building. As the best-selling author of Selling from the Heart and Selling in a Post-Trust World, he has over 30 years of experience in B2B sales, focusing on helping sales professionals enhance their effectiveness through genuine relationships. Larry co-hosts the Selling from the Heart Podcast, where he shares insights on navigating modern sales challenges with integrity and empathy. His work emphasizes that success in sales comes from being authentic and building meaningful connections with clients. Larry Levine's philosophy centers on leveraging authenticity to create trust, which he views as essential for success in today's sales environment. He co-founded Selling From the Heart, a movement aimed at promoting integrity and authenticity within the sales profession. His work emphasizes emotional intelligence, self-awareness, and the significance of genuine connections in achieving sales success. Connect with Larry online: Website | LinkedIn | Instagram | Twitter | Books

The Art of Conscious Conversations, Transforming How We Talk, Listen, and Interact with guest Chuck Wisner Chuck Wisner is an author, consultant, and communication expert, specializing in leadership and organizational strategy. His 2022 book, The Art of Conscious Conversations, is a practical guide to improving how we talk, listen, and interact, both personally and professionally. With over 30 years of consulting experience and a background in mediation with Harvard’s Mediation Program, Chuck focuses on the power of language to transform relationships. He is a coach and speaker focusing on the lost art of conversations. His theories of the why, how, and what of conversations deeply dive into their DNA and introduce new tools and practices that transform how we can think about and be in them more successfully. His book outlines four key conversation types—Storytelling, Collaborative, Creative, and Commitment—offering strategies for mindful, intentional communication that fosters understanding and better outcomes. Chuck joins us today to break down these four archetypal elements of each conversation and their significance. Connect with Chuck Wisner online: Website | LinkedIn | Instagram | Amazon

Kat O'Sullivan is a dynamic keynote speaker, author, and transition coach. With a passion for embracing disruption, Kat inspires her audience to say "Hell YES!" to the changes that can lead to profound personal transformation. Kat believes when "SHIFT HAPPENS," it's time to "MAKE MAGIC HAPPEN." Drawing from over 20 years of experience in the arts, Kat has a unique ability to turn the mundane into the extraordinary. Her creative flair is exemplified by her remarkable project of transforming a dull shack into a vibrant psychedelic rainbow house, showcasing her talent for upcycling and artistic innovation. As a businesswoman, foster parent, and caregiver, Kat brings a wealth of personal experience to her work, firmly believing in the potential for growth and change within everyone. Her background in improv comedy adds an engaging twist to her coaching and speaking style, making her sessions both entertaining and impactful. Her new book, 'From Doubt to Do: Navigating Your Pathway to Possibility' is for anyone facing a significant transition who has doubts about what else is possible in the next chapter of their life. It’s for anyone who wants to dream big and live boldly to create a fulfilling life they will love. Kat is passionate about helping people move toward the future just waiting for them to say "Hell, YES!" to new possibilities. Join Kat on her journey as she shares insights, stories, and strategies to help you navigate life's transitions with confidence and creativity! Website | LinkedIn | Instagram | Amazon

Mastering Sales Focus: Proven Strategies with Ben Gay III and Denise Griffitts - Part 2 In our last episode of The Closers Inner Circle Podcast, Denise Griffitts introduced the focus of the episode: "Mastering Focus in Sales", a topic that we are continuing today. She highlighted a specific chapter titled "Don't Let Them Distract You" which emphasizes the importance of maintaining focus amidst distractions. This initial discussion laid the groundwork for exploring strategies to handle sales objections and maintain control during conversations. Please open your copy of The Closers Pt 2 to page 43.  Ben Gay III Discusses Personal Reflections on Regrets Ben shared a significant regret from his past regarding financial planning for his team when they experienced financial success at Holiday Magic. He reflected on the importance of teaching financial literacy and saving strategies to ensure long-term wealth. Ben advised young people to save a percentage of their income and invest wisely, highlighting the power of compound interest as a key to financial success. Please join us each week as we delve into the Closers books, AKA The Sales Bibles and be sure to send us your questions. We will answer them each week as time allows. Denise Griffitts LinkedIn | Ben Gay III LinkedIn | Buy The Closers Books

Unlocking Workplace Transformation: The Mindfulness and Compassion Revolution with Scott Shute Welcome to today's episode of Your Partner In Success Radio with host Denise Griffitts, where we dive into the inspiring journey of Scott Shute, a visionary leader who has dedicated his career to transforming the workplace through mindfulness and compassion. With over 20 years of experience in the tech industry, Scott made his mark as Vice President of Customer Operations at LinkedIn. But it was his groundbreaking role as Head of Mindfulness and Compassion Programs that truly set him apart, where he championed the integration of well-being into corporate culture. In 2022, Scott took his mission even further by founding Changing Work, an organization committed to curating and sharing best practices for conscious business. As a keynote speaker, executive coach, and author of the award-winning book "The Full Body Yes," Scott is on a quest to help individuals and organizations align with their core values and create high-performing environments that foster joy and inspiration. Join us as we explore Scott’s personal journey into mindfulness, how he began his contemplation practice at just 13 years old, and his vision for a future where work is not just about productivity but also about nurturing the human spirit. Get ready for an engaging conversation filled with insights on mental resilience, compassion in leadership, and the transformative power of mindfulness in our professional lives.  Website | LinkedIn | Instagram | Amazon