Dental Acquisition Unscripted

This podcast covers from START to FINISH How to Acquire a Dental Practice. Michael Dinsio, founder of Next Level Consultants has literally seen hundreds of deals as a banker in the industry & he has personally consulted hundreds of dentists as a Buyers Representative. Michael talks with GUEST SPEAKERS about Due Diligence, Legal, Demographics, and more... He invites experts to the show to help you avoid those headaches and heartbreaks. So start at the TOP w/ Episode 01 and work your way through the transition process. We break it down step by step in a true #UNSCRIPTED and genuine way.

Buying or Selling a Dental Practice? Don’t Sign That LOI Until You Hear This!

LOIs decoded on Dental Unscripted! Join Mike Dinsio, Paula Quinn, and practice broker Phil Hoover as they tackle the make-or-break moments once an LOI is submitted for a dental practice acquisition. Paula recounts how as a buyer her fears were real! On the flip side Phil’s broker experience reflects on how he prepares a seller for what's coming after the LOI is submitted. This episode unpacks what drives a smooth transition. Learn key tips buyers must take, focusing on the dentistry, and spotting red flags early avoiding dragging out the process. Navigate the LOI and dental acquisitions with confidence after watching this episode. Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!WATCH LIVE STREAMS ON YOUTUBEhttps://youtube.com/@dentalunscriptedGO FIND NEW CHANNEL --> DENTAL UNSCRIPTEDhttps://dental-unscripted.transistor.fm/subscribeAbout Mike & PaulaMichael Dinsio and Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/About Our Guest:Phill Hoover, an MBA-holding broker based in the Bay Area, has over 20 years of experience serving the dental community, with a track record of transacting over $500 million in dental deals. His expertise spans finance, commercial real estate, and practice transitions, earning him respect among local and national dental professionals. Known for building connections, negotiating effectively, and delivering results, Hoover’s reputation ensures successful outcomes for dental practice transitions.https://westernpracticesales.com/broker-listing/phill-hoover-mba/

10-16
09:42

These Trends Could Be Costing You $24,000/year & How to Fix It

Tired of the guessing game in your practice management? This essential episode of Dental Unscripted pulls back the curtain on the raw data driving -- or should we say -- stalling dental practices nationwide. We bring in Steven Jensen from Dental Intelligence, a leader in dental practice analytics, to reveal the most critical trends affecting your profitability. We cover these 4 major data points in detail! The Patient Attrition Crisis: Discover why industry patient growth is flat (around 1.8% per year ) even when you're getting new patients. We show you how the rate of cancellations and no-shows has nearly doubled, pushing patients into an "unscheduled la-la land".The Case Acceptance Collapse: Learn about the steep decline in treatment dollar acceptance, which has fallen from approximately 46% to the 29%–33% range in just a few years.The $24,000 Difference: Hear a real-world example of how tracking just three key metrics by provider revealed a 14% difference in case acceptance between hygienists, representing a potential $24,000 gap in doctor production.From Insight to Action: The conversation moves beyond the "what" and addresses the "how." The hosts and Steven discuss using morning huddles and analytical dashboards to implement new systems that dramatically improve patient retention, treatment acceptance, and overall profitability.Whether you're struggling to pay bills, scaling, or just want more in your paycheck... leveraging this level of data is the best way to get in the game. This episode provides the intelligence (pun intended) that you need, and the steps to act on it.ABOUT THE GUEST:Steven Jensen is the Vice President of Business Development at Dental Intelligence, where he has spent seven years helping dental practices and DSOs accelerate growth, improve profitability, and elevate patient care through data-driven strategies. As the host of the "Growth in Dentistry" podcast and a frequent keynote speaker, Steven is known for delivering actionable insights that resonate with dental leaders at every level. He lives in Utah with his family and is also an accomplished endurance athlete.sjensen@dentalintel.com Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!  https://youtube.com/@dentalunscriptedGO FIND NEW CHANNEL --> DENTAL UNSCRIPTED https://dental-unscripted.transistor.fm/subscribeAbout Mike & PaulaMichael Dinsio and Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/

09-25
10:55

Outsourcing Your Front Office Billing: Cash Flow Catalyst or Costly Mistake?

Is your dental practice’s front office unintentionally leaking profits? In this episode from Dental Unscripted, hosts Mike Dinsio and Paula Quinn, alongside front office expert Stefani Sandoval, dig into their 2nd Episode of AR mastery and mistakes. They dive into the critical pitfalls that are sabotaging your front desk. They reveal why a specialized billing solution is the ultimate solution to boosting patient loyalty and cash flow. Get plugged into the full episode on Dental Unscripted's channel and watch the full episode about why they think outsourcing strategies can transform your practice!Review us Please! 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey! www.youtube.com/@DentalUnscriptedAbout Your Hosts Mike & Paula:Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/front-office-support/remote-dental-billing/

09-18
10:57

Stop Losing Money in Your Dental Practice - Dental Billing Mistakes That Kill Collections

Are you leaving money on the table in your dental practice? In this episode, we pull back the curtain on dental billing problems that silently crush profits. From sloppy insurance verification to endless claim denials.You’ll hear how to:Spot and stop hidden revenue leaksUse proven dental coding tips to maximize collectionsStreamline your billing systems to improve cash flowTake control of your practice’s revenue cycle once and for allIf you’re tired of billing headaches and lost revenue, this conversation will show you how to transform frustration into steady cash flow! Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey! Go watch LIVE on YouTube - every episode is streamed LIVE where you can ask questions on air!https://www.youtube.com/@DentalUnscriptedAbout Mike & PaulaMichael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what they can do here: https://nxlevelconsultants.com/front-office-support/remote-dental-billing/

09-12
10:27

Dental Claims Submission: Your #1 Cash Flow Problem (And How to Fix It)

Dental Tips from Dental Unscripted 🦷Dental Claims Submission: Your #1 Cash Flow Problem (And How to Fix It)Are claims being rejected and is insurance delaying your claims? Is processing claims costing your dental practice thousands of dollars? Are you even aware of how much money is being left on the table every year? It's time to pull your head out of your loops and fix your cash flow problem.In this episode of Dental Unscripted, hosts Mike Dinsio and Paula Quinn sit down with Ty, an expert from Vyne, a platform designed to solve the biggest challenges in dental revenue cycle management.The financial impact of "fat-fingered" information and why a lack of real-time visibility is holding your practice back.How utilizing innovative software can eliminate surprises by verifying patient eligibility before they even step into your practice.The secret to submitting clean claims every time and the value of a system that runs rules against every claim to prevent rejections and delays.Why the wrong claims system can be a major "time sucker"This episode is your wake-up call to stop leaving money on the table. Learn how to streamline your claims process, boost your profitability, and turn your biggest cash flow problem into your greatest financial opportunity.Contact Ty & Learn more about Vyne:Let him know you saw him on Dental Unscripted!https://vynedental.com/nextlevelconsulting/GO TO NEW CHANNEL NOW! https://dental-unscripted.transistor.fm/REVIEW THE CHANNELReview us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey! About Mike & PaulaMichael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.comReview us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey! WATCH US LIVE ON YOUTUBE! Follow along to comment during the live stream.https://www.youtube.com/watch?v=pUO1iYPxu3M 

08-26
09:32

Culture Eats Strategy for Breakfast: Building a Dental Team That Crushes It

On this episode of Dental Unscripted, Michael and Paula delve into the crucial topic of team culture and its impact on a dental practice. They argue that a great culture is essential for combating burnout and stress, which have become increasingly common in the dental community.The hosts break down the foundational elements of a thriving culture, beginning with core values. They emphasize that leaders must be clear about their values, as this provides the framework for holding team members accountable. The conversation also highlights the importance of setting clear and specific expectations, moving beyond vague job descriptions to measurable goals.Michael and Paula address the necessity of tackling conflict head-on. They explain that a leader's ability to "lean into" difficult conversations can strengthen relationships and propel the practice forward. They underscore the importance of creating a safe environment where team members feel comfortable resolving issues without fear. The episode concludes with the powerful idea that "culture eats strategy for breakfast" , because even the best plans will fail without an aligned and engaged team.Hosts of the Show: Michael Dinsio iand Paula Quinn are Dental Practice Consultants who care! You can partner with them to turn around and supercharge your practice. Learn more about what he does and can do here: https://nxlevelconsultants.com

08-07
09:32

Avoid Costly Dental Office Design Mistakes Construction Workflow and Design Process w/ Steve Anderson

Workflows, Walls, and What Matters Most in Dental Office Design 🏗️🛠️🪚What separates a stressful buildout from a successful dental startup? In this episode of Dental Unscripted, Mike D’Inzio sits down with veteran dental contractor Steve Anderson of Denco Dental Construction to unpack the real factors that determine whether your office will work for you—or against you.From optimizing clinical workflows to avoiding costly overengineering, Steve shares wisdom from building over 1,000 dental offices. This episode explores more than blueprints—it’s about vision, values, and the kind of planning that prevents regret.🎓What You’ll Learn:Why workflow should drive design (not the other way around)The hidden costs of poor floor plansDesign-Build vs. Hard Bid: Which is right for you?What most architects miss about dental spacesHow COVID permanently changed dental office designThe most important question every dentist must ask before buildingGuest Steve Anderson/Denco Dental Construction www.dencodental.com(480) 201-7479 steve@dencodental.comSteve Anderson's book – Blueprints for Success (link below 👇)https://www.amazon.com/dp/B0DNNYLYK6?binding=paperback&qid=1742878073&sr=8-1&ref=dbs_dp_rwt_sb_pc_tpbk⭐️⭐️⭐️⭐️⭐️Review us on Apple Podcasts or Spotify - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!  Watch us LIVE on YOUTUBE https://www.youtube.com/@dentalunscriptedInteract and ask questions during the show.Show Host Michael Dinsio:💬 Whether you're planning a startup, expanding your current practice, or just want to avoid expensive mistakes, this episode will give you the clarity (and confidence) to move forward. Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/#DentalDesign #DentalStartup #DentalConstruction #PracticeOwnership #DentalOfficeLayout #WorkflowMatters #DentalUnscripted

07-25
11:48

Smart Dental Office Construction Choices - Blueprint to Buildout! w/ Chad Hill

Welcome to Dental Unscripted's "Dental Shark Week," a series dedicated to everything you need to know about building a dental office! In this crucial episode, Mike Dinsio sits down with Chad Hill from Hill Commercial Construction, a highly respected dental contractor in the Colorado market. If you're envisioning a dental practice startup or considering an office remodel, Chad's insights on dental practice construction are a must-listen.Due Diligence: Learn the critical factors a general contractor assesses when evaluating potential spaces for your practice, including existing retail locations and ground-up opportunities. Understand the importance of inspecting infrastructure like electrical, HVAC, water taps, and potential environmental concerns such as asbestos or soil issues. From Floor Plans to Permit: Follow the journey from initial floor plans (often provided by equipment reps) to securing the necessary city permits. Chad emphasizes collaborating with an architect who is not only creative but also budget-minded, translating your vision into a practical and affordable design. Navigating "Hard Bids" & Unexpected Costs: Get an honest look at the challenges of the hard bid process when design and budget clash. Learn how experienced contractors like Chad proactively address issues like material delays and inflation to keep your project on track and minimize surprises. The Power of a True Partner: Understand why choosing a contractor who acts as an educator and a partner—offering transparent communication and solution-oriented thinking—is invaluable for a smooth and successful build. Smart Spending Strategies: Learn to prioritize where to invest your construction dollars, focusing on patient-facing areas and functionality over extravagant hidden features to maximize impact and stay within budget. Whether you're taking the leap into ownership or refining your existing practice, this episode provides the blueprint for making smart construction choices for your dental practice startup.Guest: Chad Hill, Hill Commercial ConstructionConnect with Chad: chill@hillcommercial.com https://hillcommercial.com/303.994.4849 Like this episode??? Hit SUBSCRIBE, leave us a comment, and let us know what other "Dental Shark Week" topics you want us to tackle!Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/Rate and review Dental Unscripted on Apple Podcasts or Spotify to help us continue bringing you expert insights for your practice ownership journey!

07-24
10:26

Don't Get Eaten by Dental Construction Costs! DENTAL SHARK WEEK w/ Dustin Long

Beyond the startup "Acquisition Unscripted" now offers vital insights for current and aspiring practice owners. This channel has moved over into the main channel "Dental Unscripted" feed, provides valuable discussions on buying established practices and effective practice management strategies. While dental construction, as highlighted in this episode by expert Dustin Long of Big Sky Construction you will learn about the importance of working with contractors like Dustin. He prioritize his client's experience by coordinating all aspects of the project, including managing timelines to avoid delays that can lead to lost revenue and increased payroll. This holistic approach ensures you can focus on seeing patients while your project progresses smoothly

07-23
07:02

Dental Office Construction, Building That Dream Practice! DENTAL SHARK WEEK w/ Kenny Ackerman

Welcome back to Dental Unscripted Shark Week! 🦈 This is it—the week that will kick off your vision for transforming a vision into a thriving dental practice. In this full week of dental construction episodes, Mike Dinsio starts off talking to Kenny Ackerman of Accurate Construction bring even more game-changing insights for every dentist considering a startup or expansion.We're going beyond the blueprint to reveal how site selection can truly be the cornerstone of your practice's success, focusing on everything from patient accessibility to long-term market potential. Dive deeping ( pun not intended ) into the art of dental office design, learn how thoughtful layouts and aesthetics can boost both team members efficiency and patient ease and comfort. Kenny shares more invaluable tips, emphasizing how Accurate Construction’s unique approach and expertise can simplify complex projects, learn what it takes to ensure a smooth journey from concept to grand opening. Get ready to unlock the secrets to a successful, stress-free build!Mastering Site Selection: Learn to identify prime locations that promise high visibility, easy access, and a strong patient base for your dental practice.Designing for Success: Uncover the principles of effective dental office design that optimize workflow, create a welcoming atmosphere, and enhance patient experience.The Power of Early Planning: Why involving your contractor from day one is essential for avoiding costly delays and ensuring a seamless construction process.Budgeting Smart: Practical advice for managing your construction budget without compromising on quality or your vision.Building Your Dream Team: How to foster a collaborative relationship with your contractor for a successful and enjoyable build.Guest: Kenny Ackerman/Accurate Construction727-709-6887accuratetpa@gmail.comhttps://accurateconstructioncorp.com/Like this episode?SUBSCRIBE, on youtube https://www.youtube.com/@DentalUnscriptedLeave us a comment, and let us know what other "Dental Shark Week" topics you want us to tackle!Ready to Build Your Dream Practice?Michael Dinsio is a Dental Startup Consultant and can partner with you through the entire startup process. Learn more about what he does and can do here: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/They offer a variety and flexible solutions to any dentist who wants to become a practice owner or just get advisors and coaching on the practice you are running now!Subscribe to https://www.youtube.com/@DentalUnscripted, hit that notification bell, and leave us a five-star review on Apple or Spotify! Your support helps us continue to bring expert content for more dentists trying to further their career. Keep an eye on our channel for exciting new developments as we evolve to bring you an even better experience!#DentalUnscripted #DentalSharkWeek #DentalPractice #ConstructionTips #DentistEntrepreneur #OfficeDesign #SiteSelection #DentalStartup #PracticeGrowth

07-21
07:05

KPIs Battle - Which Ones Are the Best Ones? Mike & Paula FACE-OFF!

It's a clash of consultants on this episode of Dental Unscripted! Two experts battle against each other to settle a very serious debate 🤪What are the most important Key Performance Indicators (KPIs) for a thriving dental practice?Representing Team Finance & Marketing is Mike Dinsio. Championing Team Operations & Clinical is Paula Quinn. They each make their case, defend their metrics, and reveal the numbers they believe will make or break your business.If you want to gain clarity on where to focus your energy for maximum growth and efficiency, this episode is a can't-miss.Key discussion points include:The case for financial KPIs as the primary driver of success.The argument for operational KPIs as the foundation of a healthy practice.Which numbers will give you the best snapshot of your practice's health?Discovering the blind spots in your current data tracking.Connect with Mike & Paula: This discussion is brought to you by Michael & Paula owners of NEXT LEVEL CONSULTANTS. They offer a variety of coaching and advisory solutions for dentists. Find out more: https://nxlevelconsultants.comSubscribe for more episodes like this!

07-03
05:53

Renting While Owning a Dental Practice - What You Need To Know About Leases!

The single most expensive mistake in your dental career might not be a failed marketing campaign or a bad hire—it's likely hidden in the pages of the lease agreement you signed years ago. While most practice owners focus on the monthly rent, the real financial traps are buried in complex clauses that can dictate the future value and salability of your entire practice.In this critical episode of Dental Unscripted, hosts Michael Dinsio and Paula Quinn sit down with dental real estate specialist Dan Gleissner of Ally Healthcare Real Estate to expose the pitfalls that most dentists and even non-specialized agents miss. Before you sign or renew, you need to understand the long-term consequences of your lease.In this discussion, you will learn:The "Sale-Killer" Clause: About half of all first-draft leases contain severe "assignment" language that could prevent you from selling your practice. In rare cases, just requesting to sell can give the landlord the right to terminate your lease immediately.The Truth About Triple Nets (NNN): Your rent is not your total cost. We break down the three "nets"—property taxes, insurance, and Common Area Maintenance (CAMs)—and explain how these estimated expenses can lead to a surprise bill for thousands of dollars at the end of the year.The HVAC & Roof "Gotcha": Who pays for a $30,000 HVAC replacement? In many retail leases, the tenant is responsible for the full, immediate cost. Learn how to negotiate spreading these capital improvements over the lifespan of the asset.eThe Two-Year Rule: To maintain leverage with your landlord, you must start the renewal process at least two years before your lease expires. Waiting until the last minute puts you on the defensive.00:49 Topic Introduction: Dental Leases 01:20 Guest Introduction: Dan Gleissner 03:42 The Risk of Non-Specialized Agents 11:00 Exclusivity Clause Explained 18:04 The Importance of the Assignment Clause 26:18 What is a Triple Net (NNN) Lease? 34:56 "Gotchas": HVAC and Roof Replacements 40:44 The Lease Negotiation Process & TimelineVISIT NEXT LEVEL CONSULTANTS:Michael Dinsio is a longtime dental startup consultantVISIT https://nxlevelconsultants.com FOR MORE INFO on how to partner with him on your dental practice startup! VISIT Dental Unscripted's WEBSITE:https://www.dentalunscripted.com HERE you can SEE all the past and current EPISODES. Visit and SIGN-UP to stay connected! 

06-26
06:33

Increase Case Acceptance Rates using Patient Finance Options ** MYTHS BUSTED **

Step into Dental Unscripted replacing Acquisition Unscripted.Hosts Michael Dinsio and Paula Quinn, alongside industry experts like executive coach Michael Clark with Next Level Consultants. Our NEW CHANNEL breaks down the dental practice ownership journey with raw, real, and actionable insights. From startups to acquisitions to running a successful practice, this podcast covers it all, one unfiltered episode at a time. In this installment, aired March 27, 2025, the trio dives deep into patient financing—a game changer for boosting case acceptance and turning unscheduled treatment into revenue.Why does patient financing matter? Michael Clark, a former CareCredit insider, reveals that 15-20% of patients walk in unprepared to pay, leaving practices with massive unscheduled treatment lists (think $1.2-$1.5 million for a $1 million practice). The team unpacks stats showing 50% of revenue comes from insurance, 35% from traditional payments like Visa or cash, and the critical gap financing fills. They tackle why practices shy away—staff discomfort with money talks, misconceptions about fees (it’s a merchant fee, not interest!), and “legacy office managers” pushing risky in-house payment plans that rarely get collected past 120 days. Paula shares her own experience as a practice owner and how she picked and chose when to use financing options, while Mike highlights a $1.6 million practice only offered patient financing just once - in an entire year. The conversation gets practical: offer financing on 100% of treatment plans, lead with multiple options (cash discounts, credit cards, third-party lenders like CareCredit, Covered Care, or Clarity Pay), and let patients choose. Why? Because 25-30% of those who leave without scheduling get treatment elsewhere, and same-day acceptance is dropping. From clear aligners to high-end restorations, financing can elevate care levels—like zirconia crowns over PFMs or premium dentures over basics. Plus, hear a story of a patient swayed by low monthly payments, proving presentation is everything.Now unified under the Dental Unscripted banner (bye-bye Startup Unscripted and Acquisition Unscripted), this navy blue and turquoise-branded show—complete with a big tooth logo—is your go-to for practice management gold. https://dental-unscripted.transistor.fm/0:00 Intro4:26 Why Use Patient Financing7:46 Statistics, and Opportunities in Your Practice13:20 Case Acceptance Rate, Verbal Skills, & Options14:47 Why Offices Are Using Patient Financing20:47 Why patients NEED Financing 25:01 Increase Patient Care Option27:38 Which Financing Companies to Use?Sponsored by Candid Pro, a clear aligner system built for general dentists to drive efficiency and profit, this episode offers a special deal https://candidpro.com/nxlevel. Get an amazing deal and exclusive offer via this link. Subscribe on Apple, Spotify, or YouTube, Rate us, and follow for more. Need help with case acceptance or setting up shop as a new owner? Next Level Consultant's team has you covered Visit: https://nxlevelconsultants.comfind out more on how Michael Dinsio & Paula Quinn can help you with your career as a dentists! 

03-27
40:31

Dental Teams - Creating a Culture - 'TAMING THE WILD!' Build an Effective Team & with Accountability

Ever walked into your dental practice and felt more like a referee than a leader inspiring a team? Let's face it, managing a dental team can be like navigating a minefield of personalities, competing priorities, and unexpected challenges. But it doesn't have to be a constant struggle!In this episode of Dental Unscripted, Mike Dinsio and Paula Quinn share their journey from dental practice chaos to creating a dream team that's both productive and fun to work with. They reveal the turning points and "aha!" moments that transformed their approach to team management, and they'll guide you through the same process.Get ready to discover:The Power of Ownership: How to cultivate a sense of ownership within your team, so they're not just showing up but truly invested in the practice's success.The Art of Communication: Mastering the communication skills to address conflict, give constructive feedback, and inspire your team to reach their full potential.The Secret Sauce of Motivation: Unlocking the key motivators that drive your team members and creating a culture where they feel valued and appreciated.The Joy of a Thriving Team: Building a positive and collaborative environment where everyone feels supported, respected, and excited to come to work.Mike and Paula don't just offer theories – they share real-life stories, practical examples, and actionable strategies that you can implement in your practice today.Plus, hear about the game-changing clear aligner system from our sponsor, Candid Pro, and take advantage of an exclusive offer for Dental Unscripted listeners. Tune in now and start building the dental dream team you've always wanted!"Direct and Action-Oriented: Starts with a strong call to action and clearly outlines the benefits for the listener.Concise and Focused: Delivers the key information in a clear and concise manner.Benefit-Driven: Emphasizes the positive outcomes and value for the listener.Sense of Urgency: Encourages listeners to take action now and not miss out on the valuable information and the special offer.KEY TOPICS DISCUSSED IN THIS EPISODE0:00 Episode Intro6:04 Biggest Challenge Managing a Team11:53 How Do You Get Your Team Onboard18:25 Why Are 'Systems' So Important22:19 How To Create a Practice 'Culture'28:27 Where Do You Even Start?🔗 Important Links:Plus, don't miss our special offer from Candid Pro for clear aligner therapy!https://candidpro.com/nxlevelSubscribe to Dental Unscripted: https://dental-unscripted.transistor.fm/subscribeALSO – Learn more about Next Level Consultants, Michael and Paula's Dental Consulting Group. They offer valuable services to doctors who are looking for support in a variety of ways. https://www.nxlevelconsultants.comFollow us on social media:Like, comment, and subscribe for more valuable insights on dental practice management, ownership, startups, and transitions! 👍

03-06
38:14

Hiring a Dental Consultant, Brilliant! or Bust! - Find Out Here...

Dental consultants: Are they worth the investment, or just a bunch of hype? 🤔  On this episode of Dental Unscripted, Mike Dinsio and Paula Quinn break down the truth about dental consultants and help you decide if one is right for YOUR practice.We cover:The Good, the Bad, and the Ugly: We explore the potential benefits AND drawbacks of hiring a consultant, so you can make an informed decision.Hype vs. Reality: We cut through the noise and reveal what consultants REALLY do (or perhaps don't do).Cost vs. Value: We analyze the financial implications of hiring a consultant and help you determine if it's a worthwhile investment for your practice.Finding the Perfect Fit: We share tips on how to choose the RIGHT consultant for your specific needs and goals.Whether you're considering hiring a consultant or just curious about their role in the dental industry, this episode is a MUST-WATCH!➡️  Don't miss out on these valuable insights! Watch now! ⬅️0:00 Intro - Sponsored by CandidPro4:43 The Value In Hiring a Dental Consultant8:41 Reasons for Hiring a Dental Consultant13:10 Why NOT to Hire a Dental Consultant16:28 What Working w/ a Consultant Looks Like19:46 Getting Your Team Onboard with Consulting27:26 The Real Reason Consulting Works#DentalConsultant #DentalPractice #PracticeManagement #DentalUnscripted #Podcast #DentalIndustry #DentalBusiness #PracticeGrowth #DentalSuccess #Consultants #MikeDinsio #PaulaQuinn🔗 Important Links:Get a Candid Pro Deal Stopper Through Next Level Consultants: https://candidpro.com/nxlevelALSO – Learn more about Next Level Consultants, Michael and Paula's Dental Consulting Group. They offer valuable services to doctors who are looking for support in a variety of ways. https://www.nxlevelconsultants.comSubscribe to Dental Unscripted: https://dental-unscripted.transistor.fm/subscribeFollow us on social media:Lke, comment, and subscribe for more valuable insights on dental practice management, ownership, startups, and transitions! 👍

02-27
35:12

Avoid Disaster Day One: New Dental Practice Owner Roadmap!

Ever wondered what day one of owning a dental practice really looks like? In this candid episode of Dental Unscripted, hosts Mike Dinsio and Paula Quinn reveal what often gets overlooked in the excitement of becoming a practice owner and realities of transitioning into practice ownership.Paula, draws from her experience as a new owners, and together they reveal the crucial "Things You Just Don't Know You Don't Know" that can make or break your initial days. They tackle the overwhelming feeling of taking over a practice post close and the importance of strategic scheduling, and the often-necessary art of navigating communication with sellers and brokers.Key takeaways from this episode:The Shock of Day One: What to expect when you finally get the keys and the reality of being a practice owner sets in.Scheduling Strategies: Why Paula recommends a light schedule (or even blocked-out time) for the first few days, and how to manage hygiene versus restorative appointments.Communicating with Sellers and Brokers: How to tactfully handle scheduling requests and manage expectations during the transition.The Importance of Administrative Time: Why prioritizing administrative tasks over patient care in the initial days can be beneficial.Real-World Insights: Paula shares her personal experiences and advice from working with numerous dental practice owners.0:00 Intro3:00 Day One of Ownership!9:18 Making Changes in Acquisition?13:06 Team Member Expectations19:44 Getting to Know The Patients27:57 Transitioning Clinically w/ Team & Patients32:59 Just Relax, Breathe, & Go Slow35:35 Ownership is Not Just Doing DentistryCatch up with Michael & Paula by contacting them and visiting their website http://www.nxlevelconsultants.com

02-19
38:53

Credentialing Crash Course, A Dentist's Complete Guide to Successful Credentialing

Join us for this Episode of Dental Unscripted with host Mike Dinsio, co-host Paula Quinn, and special guest Stefani Sandoval as they dive deep into the complex world of dental credentialing during practice acquisitions. Connect with Next Level Consultants Team to learn more about their Dental Credentaling Service‪CALL: (253) 234-5288‬ EMAIL: admin@nxlevelconsultants.comhttps://www.nxlevelconsultants.com/front-office-support.html0:00 Intro music 1:00  Episode intro Podcast AnnouncementsOur front office expert breaks down what every dentist needs to know about this crucial but often complex and frustrating process of getting credentialed We even discuss the differences between a practice ownership transition and simply moving from one practice to another as an associate.Common credentialing pitfalls to avoidEssential documentation you needThe truth about insurance company timelinesCritical differences between associate and owner credentialing3:00 The Credentialing ProcessWhen purchasing a dental practice, understanding both your current credentialing status and the seller's network participation is crucial. Credentials and reimbursements can vary per location so it can be insightful and strategic to mirror what the seller's existing insurance arrangements for a smoother transition.6:00 How to Prepare to Get Credentialed Getting accurate credentialing information during a practice transition can be challenging since brokers don't handle these details. Moreover, sellers are often unfamiliar with their own status. Front office team members manage this information and sellers may not request this information for fear of revealing a pending sale?! To verify individual doctor's credentialing status, dentists should proactively maintain copies of their insurance contracts. Direct contact with insurance networks to verify, and, when possible, inquire with front office staff about existing credentialing contracts. 14:50 Common Roadblocks and ChallengesCommon delays in the credentialing process for dentists include expired malpractice insurance, reliance on employer-provided coverage. Insurance companies often require a finalized bill of sale before approving contracts, further delaying the process. Keeping dental licenses and CAQH profiles updated is crucial, especially when transitioning between states. Working with professionals early on helps streamline the process, ensuring all necessary documents are in place to avoid unnecessary delays.19:10 How Long Does it Take to Get CredentialedWhile some claim it can be completed in as little as two weeks, the reality depends on factors like whether the provider is joining an existing practice or establishing a new entity with its own tax ID and NPI. The process involves multiple contracts, including terminating old agreements, which can cause delays. A best-case scenario suggests a 12-week turnaround, but errors in applications or insurance company delays can extend the process. Proper expectations and persistence are key to navigating credentialing successfully.28:20 What Does Being Out of Network Mean?! Failing to properly prepare for network credentialing can create significant issues for dental practices, especially when patients realize they are unexpectedly out of network. This can lead to frustration, distrust, and potential financial concerns. But many offices make the transition harder than necessary by not fully understanding, in the interim, they can still honor network fees while awaiting credentialing. Proper planning and clear patient communication are key to ensuring a smooth transition and avoiding unnecessary complications. The importance of working with a trusted, experienced professional over the anecdotal advice given by peers who probably lack the firsthand experience involved in the credentialing processes. 36:05 Working With Credentialing CompaniesThe extensive effort and tracking involved in credentialing, underscoring that their goal is to complete the process as quickly and smoothly as possible. Despite misconceptions, delays often stem from insurance companies rather than credentialing firms, and the representatives frontline callers interact with may not have access to accurate information. Ultimately, they urge more understanding and patience, reinforcing that passion and expertise drive Next Level Consultants to achieve the best outcomes for their clients.

02-03
45:11

Unlocking Clear Aligner Success: The Tech-Driven Game Changer for GPs!

Joining us on this Podcast Episode are some incredible guests who are shaping the future of dental practices. We have Nicole Yount, an executive coach and ortho specialist at Next Level Consultants, sharing her expertise on integrating orthodontics into general practice. Also joining us is Nick Greenfield, the CEO of Candid, introduces us to Candid Pro, a clear aligner system designed specifically for general dentists, promising predictability, efficiency, and profitability. And from Tacoma, Dr. Arvind Petri, a seasoned dentist who has transformed his practice with Candid Pro, offers a real-world perspective on how this partnership has been a game changer for his business.The episode kicks off with some really exciting news. We explore how CandidPro is tailored specifically for General Practitioner Dentists, offering a unique blend of technology and expert support that reduces the number case of office visits, enhances patient compliance, and ultimately boosts your practice's bottom line!CandidPro is specifically designed to help general dentists deliver predictable outcomes, work efficiently, and drive more profit per case. We’ll hear from Nick Greenfield about the value this clear aligner system can bring to practices of all sizes and get a first-hand account from Dr. Petrie, who has already earned over $600k in revenue working with CandidPro.Learn More about  our SPECIAL OFFER by visiting the link below and connecting with CandidStart your CandidPro experience with over 30% off your first 3-4 cases and experience the difference!https://www.candidco.com/nxlevelWhether you're a startup looking to incorporate orthodontics from day one, or an established practice aiming to expand your services, this episode is packed with insights on how to leverage this innovative partnership to grow your practice. We'll discuss the importance of team training, clinical confidence, and how Candid's system can be a cornerstone in your practice's success story.0:00 Intro2:00 Introducing CandidPro Guest speakers7:10 What is Candid?  and Candid's Market Impact9:44 Why CandidPro is a Game Changer: Predictability and Efficiency12:30 A Dentist's Experience w/ CandidPro clear aligners17:18 Typical Pitfalls GPs Face Offering Clear Aligner Therapy26:08 How Does CandidPro Increase Revenue compared to Competition35:22 Candid's Partnership in Empowering Docs w/ Clear Aligner Therapy38:04 Team Integration: Rally the Troops Implementing Clear Aligners Therapy43:33 Why CandidPro is the Clear Solution.

01-16
48:18

How to Find a Dental Practice to Buy w/ Menlo Transitions

This latest episode with hosts Mike Dinsio and Paula Quinn, along with guest Dave Dahler from Menlo Transitions, discuss the nuances of finding the right practice to buy.  We deep dive into the complexities of partnerships with brokers and the importance of networking. This episode is packed with insights for current and aspiring dental practice owners. Reach out to connect with Dave Dahlerdave@menlotransitions.comO. 480-290-7720D. 614-315-5065 (Call or Text)Navigating a Practice Acquisition: Learn about the different pathways to acquiring a dental practice, including direct networking and working with brokers.The Role of Partnerships: Understand the pros and cons of entering a partnership, with real-world advice on managing expectations and planning for the future.How To Prepare to Purchase: Gain clarity on how production affects financing and what to prepare in terms of financial documentation.Interacting with Practice Brokers: Get tips on how to effectively engage with brokers, ensuring you're ready with the right questions and expectations.Finding a Practice That's a Good Fit: Discuss how to assess if a practice matches your clinical skills and business vision, beyond just the numbers.Whether you're looking to buy, start up, or manage a dental practice, this podcast offers practical advice from seasoned professionals in the field. Don't miss out on more unscripted discussions that could help shape your path to successful dental practice ownership. Tune in, subscribe, and join the conversation on how to make your dental practice journey a success!0:00 Introduction to Dental Unscripted02:30 Welcome David Dahler Dental Practice Broker03:35 Finding a Dental Practice05:04 Networking Strategies 08:41 Using Dental Practice Listings to Find a Practice10:42 Challenges w/ Dental Practice Partnerships 27:53 How to Approach a Broker40:20 Preparing Your Records Before Buying47:49 Working with a Team of AdvisorsYOUR SHOW HOST:Michael Dinsio is a dentist's buyer representative, helps dentists buy dental practices step-by-step through the acquisition process. With over a decade of experience and more than 500 dental transactions, Michael is a key opinion leader in the dental industry.Setup a Consult with Michael or would like to work with Michael in the future visit his webpage. ⁠https://nxlevelconsultants.com/dental-practice-ownership/buying-a-dental-practice/

01-10
52:23

What You Need To Know Partnering w/ A Banker, for a Dental Acquisition

Huntington Bank 🏦 is a regional bank based in Columbus, Ohio, with a history dating back to the post-Civil War era.1 In 2017, former employees from Mike and Luke's previous employer joined Huntington to develop a unique dental lending program. Luke has been working in dental lending for over 15 years. He describes the dental industry as resilient and constantly evolving, making his work engaging. CLICK HERE to schedule a phone call ☎️ with Luke to discuss your options! The conversation emphasizes that rates 📈 are complex and influenced by various market factors, not solely individual credit scores. They are tied to indexes like prime rate (influenced by the Fed) and ten-year treasuries (influenced by market demand).  Due to market volatility, the discussion stresses the importance of rate locks. A rate lock provides a ceiling on the interest rate for a specific period, protecting borrowers from potential rate increases.0:00 - Episode Introduction2:23 - Mike introduces Luke from Huntington Bank5:27 - Resilience of dental lending, Emphasizing the stability of the dental industry.7:18 - Understanding loan rates9:06 - Federal Reserve rate vs other indexes11:13 - How banks "broker cash" - Market demand determine loan rates.15:49 - The volatility of rates and the importance of rate locks.18:30 - Loan structure, importance over just looking at interest rate.21:53 - Defining "loan structure", term length, interest-only periods, and loan amount.23:09 - "Practice Pulse", offering post-loan support to new dental practice owners.28:34 - Loan amounts, particularly in the context of practice valuations37:53 - "Modified startups" or "Jumpstarts," allowing for financial flexibility.40:28 - The challenges that come with owning a dental practice & profit margins48:57 -Trend of practice "buy-ins" & an "incremental buy-in loan" for a structured transition. Structure of a Loan vs. Interest Rate: The conversation shifts to the importance of a loan's structure. While rates are important, the podcast emphasizes that structure is even more critical for long-term success. Structure encompasses various loan features beyond the interest rate. Luke defines structure as "all the other stuff that really isn't your interest rate," including the length of the loan term, interest-only periods, and other supporting features. Key Elements of Structure: Three key elements of structure: loan amount, length of the term, and interest-only periods (or graduated payment periods, especially relevant for startups). Michael Dinsio reiterates that rate is less important than these structural elements in ensuring the borrower's financial well-being.Prioritizing Loan Features: Mike DInsio suggests the order of importance as: 1) Loan Amount 2) Length of Term 3) Interest Rate 4) Interest-Only Period Luke agrees, adding the value of Huntington Bank's "Practice Pulse" program, which provides post-loan business support and consulting for up to two years. Luke explains the Practice Pulse program, a free service included with Huntington Bank's loans. Michael emphasizes the importance of thorough planning and utilizing available resources, such as Huntington's Practice Pulse program or consulting services, to navigate the challenges of practice ownership. Cash Flow and Post-Acquisition Challenges: The conversation emphasizes the importance of sufficient cash flow after the acquisition. They discuss common post-acquisition challenges that require cash, including staff raises (almost a certainty), marketing expenses (often neglected by previous owners), and accounts receivable (AR) fluctuations, which can create a 90-day cash crunch.Ownership vs. Associate Dentistry: Michael also reiterates that practice ownership generally offers greater financial potential than being an associate, even during the initial transition period.YOUR SHOW HOST:Michael Dinsio is a dentist's buyer representative, helps dentists buy dental practices step-by-step through the acquisition process. With over a decade of experience and more than 500 dental transactions, Michael is a key opinion leader in the dental industry. Setup a Consult with Michael or would like to work with Michael in the future visit his webpage.https://nxlevelconsultants.com/dental-practice-ownership/buying-a-dental-practice/

12-20
54:23

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