Dental All-Stars Podcast

333 Episodes

Reverse

Management Redefined

2024-10-3032:42

Shelly VanEpps and Alex Nottingham JD MBA discuss balancing leadership and management in dental practices, emphasizing emotional intelligence, motivation, teamwork, and how both skills are crucial for long-term success and operational efficiency. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

DISC Personality Profiles

2024-10-2804:54

Eric Vickery, President of Coaching at All-Star Dental Academy, discusses the importance of understanding and utilizing DISC personality profiles in enhancing customer service in dentistry. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Everyone Needs Phone Training

2024-10-2326:06

Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, helping build patient rapport and improving case acceptance. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Making Lemonade

2024-10-2104:18

Robyn Reis, Director of All-Star’s Hiring Service, offers tips and discusses handling unexpected staff resignations. Resources:All-Star’s Hiring ServiceDental Practice Growth Webinar

Law of the Rubber Band

2024-10-1614:18

Shelly VanEpps and Alex Nottingham JD MBA discuss the "Law of the Rubber Band," highlighting growth by stepping outside comfort zones in small, manageable steps. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Purposefully Aligned

2024-10-1407:32

Alex Nottingham JD MBA discusses the concept of "purpose energy" (or spiritual energy), which is the fourth type of energy after physical, emotional, and mental energy. Purpose energy is rooted in your “why,” motivating perseverance and fueling passion beyond self-interest. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Get Your Messaging Right

2024-10-0923:40

Patrick Chavoustie discusses how the message your marketing sends plays a crucial role in building trust and connecting with patients. He emphasizes the importance of being clear, concise, and transparent to avoid overwhelming potential clients. Resources:The Dental Brief PodcastOMNI Premier MarketingDental Practice Growth Webinar

Mentally Focused

2024-10-0709:42

Alex Nottingham JD MBA explains the power of mental energy, focusing on single-tasking, reducing distractions, and using affirmations for better focus. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

How To Get Team Buy-In

2024-10-0220:14

Shelly VanEpps and Alex Nottingham JD MBA discuss team buy-in, culture, and accountability, highlighting strategies for boosting team engagement. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Skills Inventory

2024-09-3003:22

Robyn Reis, Director of All-Star Hiring Service, discusses how to use seasonal slumps to assess skills, foster team growth, and enhance learning to keep your dental practice motivated and thriving.Resources:All-Star’s Hiring ServiceDental Practice Growth Webinar

Sales Redefined

2024-09-2529:42

Heather Nottingham emphasizes relationship-based, ethical “sales” in dentistry, focusing on trust, service, and long-term patient care. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Leaders Are Servants and Directors

2024-09-2304:59

Motivational Moments with Eric Vickery: emphasizes that effective leaders balance serving others with providing clear direction. Servant leaders prioritize the well-being of those they lead, including their peers and patients. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

All Things Phones Training

2024-09-1825:47

Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Leaders Are Egoless and Visionary

2024-09-1604:15

Motivational Moments with Eric Vickery: emphasizes egoless leadership, balancing confidence with humility, sharing vision, and fostering team appreciation for success. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Emotionally Connected

2024-09-1308:11

Alex Nottingham JD MBA dives into the concept of emotional energy as part of overall engagement. Building on the previous discussion about physical energy, he explains the interconnectedness of physical, emotional, mental, and spiritual energies. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Rocket Fuel – The Integrator

2024-09-1204:12

Alex Nottingham JD MBA introduces an excerpt from the Practice Growth Summit 2024, discussing the power of vision and implementation alongside Shelly VanEpps. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

The Perfect Testimonial

2024-09-1134:38

Wade Sellers and Alex Nottingham JD MBA discuss the importance of crafting authentic, relatable testimonials and interviews to attract new clients, especially in fields like dentistry.Resources:Dental Practice Growth Webinar Coal Powered Filmworks

Don’t Skip the Due Diligence

2024-09-1003:33

Robyn Reis, Director of All-Star Hiring Service, discusses due diligence during hiring: background checks confirm reliability, leading to a strong, long-term team fit. Resources:All-Star’s Hiring ServiceDental Practice Growth Webinar

Leaders Are Optimistic and Realistic

2024-09-0903:49

Motivational Moments with Eric Vickery: highlights balancing optimism with realism in leadership, using emotional intelligence and effective communication to inspire. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Stop Sucktember

2024-09-0613:43

Alex Nottingham JD MBA and Shelly VanEpps discuss solutions for seasonal drops in dental practice productivity, focusing on September's common dip. They emphasize tracking KPIs to identify trends, front-loading schedules with high-production procedures, the value of coaching to ensure consistency, and more! Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

#box-pro-ellipsis-173039037461916{-webkit-line-clamp:2;}Dental All-Stars Podcast