Dial In: Navigating The Customer Service /Call Center Industry

9 Episodes

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Episode 6:Little Things To Remember

2020-12-2810:061

In this episode I provide some things to keep in mind when calling into customer service.

Episode 5 Quality Assurance

2020-12-0608:31

In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.

Episode 4:The Answers That You give

2020-11-2406:03

This episode is about the answers that you give during an interaction with a customer service representative

Episode 3 : Questions To Ask

2020-09-2408:37

In this episode I discuss the questions to ask during the interaction with the customer service representative.

Episode 2 : Verification

2019-11-2405:59

In this episode I talk about the verification process involved when calling in to a call center

Dial In: Navigating The Customer Service /Call Center Industry (Trailer)

2019-11-2400:47

WELCOME Back!!! EPISODE 1

2019-10-1702:06

This is an intro to my next segment that I will be discussing and providing information

Job Education

2018-10-0608:57

In this episode I talk about Job education requirements and my view on them. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/muzick-hairston/support

Intro

2018-09-1911:27

Introduction and me talking about job testing requirements. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/muzick-hairston/support

#box-pro-ellipsis-175685839129669{-webkit-line-clamp:2;}Dial In: Navigating The Customer Service /Call Center Industry

Dial In: Navigating The Customer Service /Call Center Industry