Dial In: Navigating The Customer Service /Call Center Industry

I will be providing information on how to navigate the customer service call center industry.

Episode 6:Little Things To Remember

In this episode I provide some things to keep in mind when calling into customer service. 

12-28
10:06

Episode 5 Quality Assurance

In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.

12-06
08:31

Episode 4:The Answers That You give

This episode is about the answers that you give during an interaction with a customer service representative

11-24
06:03

Episode 3 : Questions To Ask

In this episode I discuss the questions to ask during the interaction with the customer service representative.

09-24
08:37

Episode 2 : Verification

In this episode I talk about the verification process involved when calling in to a call center

11-24
05:59

WELCOME Back!!! EPISODE 1

This is an intro to my next segment that I will be discussing and providing information

10-17
02:06

Job Education

In this episode I talk about Job education requirements and my view on them. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/muzick-hairston/support

10-06
08:57

Intro

Introduction and me talking about job testing requirements. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/muzick-hairston/support

09-19
11:27

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