Dig the Well

Feeling overwhelmed by your family's daily grind and looking for a way out? Welcome to "Dig the Well," the podcast that empowers you to build the life you deserve. Your hosts Vikki and John are top earners at Neora. Vikki is a # 1 best-selling author and John is a retired Los Angeles Police Officer. Together they’ve navigated family challenges, raised successful kids, and achieved financial freedom. In each episode of "Dig the Well," they dive deep into the strategies and mindsets that can help you break free from the constraints of the traditional 9-5 lifestyle. They understand the unique challenges faced by stay-at-home moms and families who are juggling multiple responsibilities and struggling to find balance. Their mission is to provide you with the tools and inspiration you need to create additional income, gain more family time, and ultimately, transform your life. Throughout their journey, they’ve had the privilege of working with renowned figures like Jack Canfield and Jeff Olson, whose wisdom and insights have greatly influenced their path to success. They’ve also celebrated significant milestones, such as raising two valedictorian children and supporting their son, an Olympic weightlifter on Team USA. These experiences have equipped them with valuable knowledge and practical tips that they’re eager to share with you. "Dig the Well" is more than just a podcast; it's a community of like-minded individuals who are committed to personal growth and financial independence. Whether you're worried about your family's financial security, longing for more quality time with your spouse, or simply seeking a way to reignite your passions, this podcast offers actionable insights and real-life stories that can help you achieve your goals. Our mission is to inspire you with the belief that if we can do it, so can you. We want you to feel empowered, educated, and ready to take control of your future. By tuning in to "Dig the Well," you'll gain the confidence and knowledge needed to break free from the daily grind and create a life full of possibilities. So, if you're ready to transform your family's future and discover the greatness within you, join us on this journey. Subscribe to "Dig the Well" and start building the life you deserve today!

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Dig the Well: Episode 28: Hospitality Hacks with Zana DeVine

Are you ready to transform your business with exceptional hospitality? In Episode 28 of Dig the Well, Vikki Downey sits down with hospitality expert Žana DeVine to uncover the secrets behind world-class service. Ever wondered why some restaurants feel like a second home while others fall flat? Žana, with her rich background in upscale hotels and restaurants across the globe, reveals the magic of attentiveness and training in creating unforgettable customer experiences.From understanding cultural differences in service between Europe and the U.S. to practical tips on improving staff performance, Žana shares her professional insights. Discover how tailored training and effective communication can elevate your business, no matter the setting. Plus, learn how to anticipate customer needs and foster a harmonious work environment.Tune in for this deep dive into hospitality excellence and get inspired to raise your service standards. Don’t miss Žana’s contact info for those eager to take the next step!Žana DeVine's Bio:Hello Wilkommen, I’m Žana . With a deep-rooted passion for world-class service and over 3 decades in the hospitality industry, I’ve had the privilege of working across five-star hotels and elite restaurants, from the Hilton, Ritz Carlton, Intercontinental and Four Seasons to Café L’Europe, Fig & Olive, Il Pastaio, and Mar-a-Lago. Hospitality, it seems, runs in my blood; my father is an acclaimed chef, and my entrepreneurial mother managed a dedicated housekeeping team. Growing up immersed in this world, I developed an early appreciation for creating exceptionalguest experiences. Fluent in four languages and a true global citizen, I bring a distinctive, European-inspired approach to my work. I’ve held upper management roles in iconic establishments, and I earned a bachelor’s and master’s degree in hospitality hotel management in Germany and Switzerland. I launched my own consulting and coaching business in 2019 to inspire teams in delivering outstanding service. My goal is to empower staff to recognize and harness their talents, unlocking hidden strengths to foster healthy, enjoyable work environments that thrive on authenticity and excellence.My coaching style combines professionalism with purpose, focused on blending profitability with a genuine, people-centered ethos. Whether in person or virtually, I look forward to supporting you and your team on a journey toward elevated guest service and sustainable success.Connect with Žana:Website: zanadevinehospitality.com YouTube: https://www.youtube.com/@zanadevinehospitality Instagram: www.instagram.com/zanahospitalityLinkedIn: www.linkedin.com/in/zdh-rnrPodlink: https://pod.link/1771861483 Thank you for listening! We hope you enjoyed this episode. Remember you can always connect with us on social media @thevikkidowney and be sure to check out our website johnandvikki.com. If you are interested you can find Vikki's book HERE and the audio book HERE! Check out our Neora Link HERE! Lastly don't forget to schedule a 30 min FREE consultation call at callwithvikki.com and here is our Time Mapping free Gift Our email: thevikkidowney@gmail.com See you in the next episode!

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