Digg Podcast

Patrick Woods is the third-generation Managing Director of Linwoods Health Foods, a company shaped by 60 years of visionary leadership under his father, John Woods. What does it take to step into the shoes of a family business while carving out your own path?  In this episode Patrick reflects on the lessons learned from his father, the importance of fostering a collaborative team, and his vision for the next chapter of Linwoods Health foods. Patrick opens up about losing his mother, the joys and challenges of fatherhood, and navigating personal hurdles, including his son’s heart operation and his own journey with alopecia.  This episode is packed with wisdom, vulnerability, and inspiration. A must listen. Links from Episode Patrick Woods LinkedIn: https://uk.linkedin.com/in/patrick-woods-792616a2  Linwoods Health Foods: https://linwoodshealthfoods.com/  Brought to you in Partnership with Linwoods Health Foods https://linwoodshealthfoods.com/  Lough Erne Resort - Podcast Location Partner https://www.lougherneresort.com/ 

In this deeply moving episode, we speak with Geraldine Mullan, a woman who has turned unimaginable tragedy into a beacon of hope. On the night of August 20, 2020, Geraldine’s life was forever changed when her car plunged into Lough Foyle in County Donegal, taking the lives of her husband John, her son Tomás, and her daughter Amelia. Geraldine was the sole survivor. Since that heartbreaking night, Geraldine has devoted herself to honouring her family’s memory through the Mullan Hope Centre in Moville, a place where families can come and have happy times together. In this episode, Geraldine reflects on the life she shared with her beloved family, recounting treasured memories and sharing how she found the courage to continue in the face of overwhelming grief. This conversation is a testament to Geraldine’s strength and the incredible support of those around her. She shares how the Mullan Hope Centre has become a source of healing not only for herself but for countless others, offering guidance and solace to those facing loss and trauma. Join us for a heartfelt conversation about resilience, remembrance, and the transformative power of hope. This episode is dedicated to anyone who has faced unimaginable loss, reminding us all that even in our darkest moments, we can find a way forward. Links from Episode The Mullan Hope Centre: Instagram https://www.instagram.com/themullanhope/ Facebook https://www.facebook.com/themullanhope/ Anam Cara - Supporting Parents after Bereavement https://anamcara.ie/ Cruse - Bereavement Support https://www.cruse.org.uk/ Brought to you in Partnership with Linwoods Health Foods https://linwoodshealthfoods.com/ Lough Erne Resort - Podcast Location Partner https://www.lougherneresort.com/

Mark Fennell is an esteemed life coach, bestselling author, and mentor to top executives, athletes, and high performers. With over 20 years of experience and frequent appearances on media outlets like the BBC and Virgin Media, Mark is recognised as an expert in psychology, resilience, and peak performance. In this episode, Mark shares the intimate journey of navigating fertility challenges with his partner, offering a rare glimpse into his resilience and growth. We dive deep into strategies for overcoming anxiety, embracing core values, and building the mental toughness needed to silence negativity and “outside noise.” Whether you’re facing personal struggles or striving for professional fulfilment, this conversation with Mark Fennell is a must-listen. Get ready for transformative insights that empower you to overcome obstacles and thrive. Links from Episode Mark Fennell: Event: Soar | November 17th https://markfennell.ie/events/soar-event-with-mark-fennell/ Website: https://markfennell.ie/  Instagram: https://www.instagram.com/markfennell.ie/?hl=en  Brought to you in Partnership with Linwoods Health Foods https://linwoodshealthfoods.com/  Lough Erne Resort - Podcast Location Partner https://www.lougherneresort.com/ 

Geraldine Leyden went from living in complete darkness, fear and anxiety through alcoholism to sharing her experiences with the world through sobriety. On social media, she is known to many as Serenity Ten. Her name is inspired by the Serenity Prayer. She was born on the 10th of the 10th, lives in house number 10, and marks her sobriety anniversary on the 10th of April 2014. As the founder of The Monday Club, she has created a community for women to support each other through life’s struggles—whether they’re young mothers, individuals living alone, or those simply feeling a bit lost.  She also recently published Capture Your Monday, a collection of 52 motivational reflections to help readers kick off each week on a positive note. In this episode, Geraldine opens up about the early days of recognising her drinking as a problem, the pivotal moment when she knew something had to change, and the organisations that played a huge part in her journey to sobriety.  She reflects on how sobriety has changed her as a person, how she’s worked to repair relationships impacted by her journey, and the advice she offers to others struggling with addiction. Whether you are on a similar path or looking for inspiration, Geraldine’s story is a powerful reminder that change is always possible. Links from Episode Geraldine Leyden Instagram: ⁠https://www.instagram.com/serenitytenx/⁠  Alcoholics Anonymous: ⁠https://www.alcoholicsanonymous.ie/⁠  Brought to you in Partnership with Linwoods Health Foods ⁠https://linwoodshealthfoods.com/⁠  Lough Erne Resort - Podcast Location Partner ⁠https://www.lougherneresort.com/⁠

County Down native, Caroline McKenna’s journey from heartbreak and isolation in Australia to building a thriving online community of nearly half a million followers is nothing short of inspiring. Caroline, a secondary school teacher, moved to Australia just before the pandemic, broke up with her boyfriend, and felt so isolated from family and friends half the world away that she decided to use her social media platforms to document her journey of healing and all that came with it. In this episode, Caroline opens up about her life in Australia, building 'A County Down Under' global community, her decision to return to Ireland, her personal growth after ending a relationship, and the transformative power of sobriety. We delve into how she navigates the often harsh world of social media trolling and offers her advice on overcoming negativity online and in real life. Caroline’s story is one of resilience, healing, and finding purpose amidst life’s biggest challenges. An honest and empowering conversation that touches on mental health, wellness, and the importance of self-care. Links from Episode PIPS Suicide Prevention Ireland: https://pipscharity.com/ Book: The Oxygen Advantage by Patrick McKeown Caroline McKenna (A County Down Under) Instagram: https://www.instagram.com/acountydownunder/?hl=en Nurturing Minds - Instagram:https://www.instagram.com/nurturingmindseducation/?hl=en Brought to you in Partnership with Linwoods Health Foods https://linwoodshealthfoods.com/ Lough Erne Resort - Podcast Location Partner https://www.lougherneresort.com/

Jay Millar is a Belfast barber who openly shares his journey online about grief, addiction and a traumatic childhood.  He is now using his online presence as a way to help others both virtually and in person. He volunteers at a Belfast homeless shelter and hopes that his actions and guidance can help change the lives of others.  In this episode we talk about his traumatic childhood, foster homes and how he dealt with the tragic loss of his only sibling at such a young age. We cover the topics of drug addiction and the tools which he uses to help keep him in a positive mindset.  An episode not to miss! Links from Episode Jay Millar Website: https://jaysbarberclub.co.uk/  Instagram: https://www.instagram.com/jaysbarberclub/?hl=en  Brought to you in Partnership with Linwoods Health Foods https://linwoodshealthfoods.com/  Lough Erne Resort - Podcast Location Sponsor https://www.lougherneresort.com/ 

Anna Mathur is a mum of three, psychotherapist, bestselling author, and speaker, whose warm, insightful approach to mental well-being has captured the hearts of over 220k followers. Anna’s mission is to take therapy beyond the therapy room, creating lightbulb moments for people across the world through her books, podcast, and social media presence. In this episode, Anna shares her personal journey, uncovering how her life experiences, one of which was losing a sibling, have shaped her unique perspective on mental health, motherhood, and self-worth.  We tackle one of the most requested topics on Digg Mama’s social media platforms: intrusive thoughts. What are they, and how do we manage them? Anna shares practical advice for recognising when it’s time to seek help and offers compassionate guidance for those struggling in silence. We also explore two standout chapters from Anna’s latest book, The Uncomfortable Truth. In Chapter 1, “Some People Don’t Like Me,” and Chapter 5, “Life Isn’t Fair,” Anna provides candid insights that resonate with anyone seeking to navigate life’s challenges with more grace and resilience. If you’re ready for an episode filled with real talk, honest revelations, and actionable advice, this is one you won’t want to miss.  Discover how you can find more freedom and enjoyment in life, starting with your thoughts. Don’t forget to follow Anna for more life-changing content and resources. Links from Episode Anna Mathur Website - https://www.annamathur.com/  Instagram - https://www.instagram.com/annamathur/?hl=en  Books -  Mind Over Mother Know Your Worth New Mum Feelings Raising a Happier Child stroke Mother  The Uncomfortable Truth  Brought to you in Partnership with Linwoods Health Foodshttps://linwoodshealthfoods.com/ `Lough Erne Resort - `Podcast Location Sponsor https://www.lougherneresort.com/

Nathan Carter is an incredibly talented country music star born in Liverpool to Irish parents from County Down. He has carved out an international career since moving to Ireland at eighteen. With over a dozen solo albums, including six Number One hits in Ireland, Nathan’s music, particularly his cover of Bob Dylan’s “Wagon Wheel,” has gained him widespread recognition. In this episode we dive into Nathan’s journey from his early days in Liverpool to stepping onto the stage as a professional musician, discussing what life was like growing up in a vibrant city, the courage it took to move away from home at such a young age, and the challenges of life on the road. Nathan shares insight into the pressures of performing, balancing a hectic schedule, the importance of staying connected with his fans and what motivates him to give back. Nathan talks about his exciting new fashion venture with his clothing brand. We explore why he decided to take this leap and how he’s navigating the challenges of starting something so different from his music career. Finally, as the brand ambassador for the stunning Lough Erne Resort, Nathan shares what drew him to this role and how he looks after himself personally and professionally. An inspiring conversation about perseverance, passion, and the journey of an artist who continues to shine both on and off the stage. Links from Episode Nathan Carter Website - https://www.nathancartermusic.com/  Instagram - https://www.instagram.com/iamnathancarter/?hl=en  Carter Clothing Instagram -  https://www.instagram.com/carter_clothing.ie/  Facebook - https://www.facebook.com/people/Carter-Clothing/61564083726660/  Brought to you in Partnership with Linwoods Health Foods https://linwoodshealthfoods.com/  `Lough Erne Resort - `Podcast Location Sponsor https://www.lougherneresort.com/

Fiona Morgan Coleman is a dedicated Garda, online influencer, businesswoman, wife, and mother of two boys. Growing up as one of ten children in County Tipperary, Fiona pursued her passion for anatomy in Galway before setting off on her travels.  Life was good until it took an unexpected turn in 2019 when she was diagnosed with stage 3 breast cancer. Through resilience and a positive mindset, Fiona faced her illness head-on, learning to cherish every moment. She shares her journey to date and the belief that life’s true purpose is happiness. Hear how Fiona’s outlook on life has shaped her journey and continues to inspire those around her. An episode not to miss! Links from Episode Fiona Morgan Coleman Instagram - https://www.instagram.com/fionamorgancoleman/?hl=en  Cancer Support Links: https://www.mayocancersupport.ie/ https://www.universityofgalway.ie/cancercentre/ https://www.macmillan.org.uk/ Brought to you in Partnership with Linwoods Health Foods https://linwoodshealthfoods.com/  `Lough Erne Resort - Podcast Location Sponsor https://www.lougherneresort.com/

Trish Hegarty is a former BBC and Irish Times journalist, who now leads Inis Communications, a thriving PR agency celebrating twenty successful years in business. With a client portfolio that includes Donegal County Council, Fáilte Ireland, and many other notable organisations and SMEs, Trish and her team are true leaders in the PR industry. In this episode we explore what PR is and why it’s crucial for your business, the different types of PR and how to choose the right one, how to budget for PR, and some insider tips on free PR opportunities you might be overlooking. Trish also shares expert advice on launching or rebranding your product or service, discusses emerging trends in PR, and offers valuable career tips for women looking to return to work or pivot their careers. Trish’s insights are invaluable, especially as Inis Communications is the first Donegal agency to be shortlisted for a national PR award.  Whether you're a business owner, entrepreneur, or just curious about the world of public relations, this conversation will equip you with the knowledge you need to elevate your brand and reach your target audience. Links from Episode Inis Communications: https://iniscommunications.com/  Trish Hegarty LinkedIn - https://ie.linkedin.com/in/trishhegarty?original_referer=https%3A%2F%2Fwww.google.com%2F  Brought to you in Partnership with Timely Careers https://timelycareers.com/ 

Lisa McFarland is the UK and Ireland’s leading relationship coach, esteemed TEDx Speaker, and renowned keynote speaker. With over 30 years of personal experience and a passion for understanding love and human dynamics, Lisa offers unique insights into what makes relationships thrive. Five years ago, Lisa and her husband, who have been together for three decades, sought the help of a relationship coach to navigate their own challenges. This transformative experience inspired Lisa to combine her personal journey with her life coaching diploma to empower others. Today, she helps individuals and couples across the UK and Ireland foster more positive and fulfilling relationships. In this episode, Lisa shares her expertise on nurturing and enhancing the relationships that matter most. Learn practical strategies to prioritise and nurture your relationships amid work and daily life pressures. Gain valuable insights on preventing arguments from escalating and maintaining a harmonious connection with your partner. Explore ways to foster a more positive relationship with your children, especially during busy evenings with homework and other activities. Understand the importance of self-care in becoming a better partner and the key practices you can implement in your daily routine. Whether you’re navigating the complexities of a long-term relationship, striving to improve communication, or simply seeking to strengthen your connections with loved ones, this episode offers practical advice and inspiration to help you succeed. Links from Episode Lisa McFarland: Instagram - https://www.instagram.com/relationship.coaching.ni/?hl=en  Website - https://relationshipcoachni.com/  Brought to you in Partnership with Timely Careers https://timelycareers.com/ 

Susan Hayes Culleton is a Chartered Financial Analyst and is Managing Director of Hayes Culleton Group. She is a six times author, powerful keynote speaker and MC with international credentials and deep financial expertise. Susan acquired the name, "The Positive Economist" many years ago and we will find out why.  Susan is an expert in helping businesses understand and optimise their financial health. From practical tips on improving cash flow and understanding profit margins to actionable advice on increasing your conversion rates and making the most of your tech stack, this episode is packed with insights that you can implement right away. So, if you’re looking to grow your sales, optimise your business metrics, or simply gain a fresh perspective on your financial strategy, this episode is for you.  Links from Episode Susan Hayes Culleton: LinkedIn https://ie.linkedin.com/in/thepositiveeconomist  Website https://www.thepositiveeconomist.com/  Brought to you in Partnership with Timely Careers https://timelycareers.com/ 

Shani Taylor is an internationally acclaimed business coach who has shared the stage with A-listers like Elizabeth Hurley and Tommy Hilfiger. Ranked in the top 4% of coaches globally, Shani recently won the prestigious Coach of the Year award at the Women Changing the World Awards, presented by the Duchess of York. We had the pleasure of meeting Shani at the awards, and her story left us absolutely speechless. Shani’s journey is not only powerful and emotional but also incredibly inspiring. She embodies the mantra "Action changes the world," and her success is a testament to that belief. In this episode, Shani shares her incredible story and offers five transformative tips for success in business and life. Her advice is practical and profound, from taking radical responsibility to continually investing in personal growth. Hear Shani live from Australia and discover how you can apply her wisdom to your own business and life. You won’t want to miss this powerful conversation. Links from Episode Shani Taylor Facebook: https://www.facebook.com/ShaniTaylorOfficial Website: https://www.shanitaylor.com/ Brought to you in Partnership with Timely Careers https://timelycareers.com/

Mark Wright is an award-winning influential entrepreneur and digital marketing specialist who is widely known for his success in winning BBC’s The Apprentice. After winning Mark went on to find and develop one of the UK’s fastest growing digital marketing agencies, Climb Online, in partnership with Lord Sugar.  Climb Online is the most successful business founded by an Apprentice winner to date. It is renowned for its disruptive approach to digital marketing, working with household brands to scale growth and generate profit. His success with Climb Online has led him to source and invest in businesses within the property investment, web development, public relations, hair and beauty and aviation sectors. He has also achieved huge success in these areas.  At the age of thirty-four, his journey has inspired Entrepreneurs globally, who regularly attend his public speaking engagements and motivational talks both across the UK and overseas.  In January 2017, Mark secured a prime spot on the Forbes 30 under 30 list, for his continuous impact on and dedication to the business sector and has since won many business awards In June 2019 Mark launched his very own business conference, CLIMBCON, which welcomed hundreds of Business Owners and aspiring Entrepreneurs to learn from proven business leaders. In November 2022, he sold Climb Online for a high seven-figure sum to the global digital group, xDNA. Making him the first Apprentice winner to complete a 3rd party exit.  In November 2023, Mark & his family relocated back to Australia where he now is based out of the Gold Coast, QLD. He is currently managing his worldwide business portfolio and expanding his investments in Australia. In this episode, Mark shares what life looked like before The Apprentice, during it and what the experience with Lord Sugar has ultimately taught him. He shares advice about goal setting and how powerful it can be, tips on saving money and why success has nothing to do with money. Social Media, the positive and negative sides to it were discussed, building a profile and advice on daily time management. An episode not to miss! Links from Episode Mark Wright  Instagram -  https://www.instagram.com/mwright_10/  LinkedIn - https://au.linkedin.com/in/mark-wright-1658925a?trk=people-guest_people_search-card  Brought to you in Partnership with Meagher’s Pharmacy https://www.meagherspharmacy.ie/ 

Liz O’Hagan is a Community Pharmacist within the esteemed Meaghers Pharmacy Group. With a background in Integrative and Lifestyle Health, Liz plays a pivotal role in the implementation of Pharmacy 360, the latest initiative by Meagher’s Pharmacy Group. Prior to her current role, Liz pursued her passion for being a ski instructor in Austria. However, her calling to the world of healthcare and making a difference brought her back to Ireland.  We hear how Liz was not coping well with having lots of ideas and ambition for doing things differently but felt like her job was not allowing her to reach her full potential. Do we stay in a role that doesn’t fulfil us or do we take the leap, take a chance, face the unknown and risk our “good job”? Liz bravely chose the latter and she shares with us the journey of taking risks, stepping outside conventional boundaries, and seizing life-altering opportunities  Liz explains what integrative health is and what its impending launch at Meagher’s Pharmacy will look like. She provides insights into what customers can expect from this groundbreaking approach. Furthermore, Liz offers invaluable advice for individuals who harbour ambitions but are hesitant to pursue them due to fear of risk. Discover how Liz navigated through uncertainties, embraced change and carved her path towards professional fulfilment, offering guidance for those seeking to do the same. Links from Episode Liz O’Hagan LinkedIn: https://ie.linkedin.com/in/elizabeth-o-hagan-725ba5257  Meagher’s Pharmacy: https://www.meagherspharmacy.ie/  Brought to you in Partnership with Meagher’s Pharmacy  https://www.meagherspharmacy.ie/

Georgie Crawford is the Creator of The Good Glow, one of Ireland’s leading health and wellness brands. Through her podcast, book, courses, talks and events, she helps people globally, create the life they have always dreamed of. Georgie started her working life as a Radio Presenter which led her to meet her husband Jamie. They now have two beautiful little girls.  Revolving for years in her job that meant so much to her, is how Georgie describes it, but ultimately she was consumed by what people thought of her. She didn't know who she was until the worst thing imaginable happened, her cancer diagnosis.  Georgie discusses the pivotal moment of her cancer diagnosis that led her to reevaluate her priorities, shares valuable insights from her book and also how she found the courage to step away from her dream job to start her own business. She talks about the importance of setting boundaries in business, combating negative self-talk, and prioritising self-care. Georgie also provides valuable tips for starting a podcast, emphasising its significance for businesses and offers practical advice on equipment and growth strategies. A journey from being consumed by work to creating a life filled with purpose and fulfilment. An episode not to miss! Links from Episode The Good Glow:   Website https://www.thegoodglow.ie/  Instagram https://www.instagram.com/thegoodglow.ie/  Georgie Crawford: Instagram https://www.instagram.com/georgie.crawford/  LinkedIn https://ie.linkedin.com/in/georgie-crawford-868aa946?original_referer=https%3A%2F%2Fwww.google.com%2F  Brought to you in Partnership with Meagher’s Pharmacy  https://www.meagherspharmacy.ie/ 

Orann Coyle is a financial advisor who provides Wealth Management and Financial Planning Advisory services UK-wide for highly complex, high-net-worth clients including intricate investment, pension, trusts and estate planning. In this episode he talks about money mindset, what it is, what to consider, and how to make changes to your money mindset. How our finances should be set up remembering not everyone’s version of financial freedom is the same and not everyone comes from the same starting line was discussed. Orann shares insights into Financial Markets, how that ties into a money mindset and the link between risk and growth. Tax efficiency, what is being tax efficient and misconceptions around tax avoidance, Tax efficient allowances and Tax efficient products were all discussed. The big question is, should we be investing in markets or property? Find out what Orann thinks. Retirement planning was also talked about. Different types of pensions and the misconception between public and private pensions, how they work and why should we have a pension. When we retire, how do we manage our pension and taxes and what happens to our pension after we die?  It's crucial to note that the content shared by Orann is guidance, not advice. For personalised advice, you are encouraged to reach out to him directly. Don't miss this episode filled with valuable insights into shaping a positive money mindset and making informed financial decisions. Links from Episode: Orann Coyle LinkedIn -  https://uk.linkedin.com/in/oranncoyle  Instagram https://www.specialist-group.co.uk/  Brought to you in Partnership with Meagher’s Pharmacy -  https://www.meagherspharmacy.ie/ 

John Bosco OHagan is the Founder and Group Chairman of the award-winning, bespoke joinery and fit-out business, Specialist Group based in Maghera, Co Derry. They are a family business dedicated to manufacturing, project planning and installation excellence. Specialist Joinery’s first major export was a pub fit-out in Denmark. They were employed as a sub-contractor to the Irish Pub Company to manufacture and fit out a bar in Copenhagen. Learnings from jobs for the Irish Pub Company led to them becoming the preferred supplier of pub & hotel fit-out for Murphy Heineken worldwide. Over the past thirty-five years, they have served customers and delivered major projects in many countries including Germany, France, Spain, Italy, USA, Japan and even to diverse places such as Almaty in Kazakhstan. Their largest project to date was £15 million with Citigroup. John Bosco started Specialist Group thirty six years ago in 1988 at the mature age of 41. He made the bold decision to give up his employment of 15 years and start his own business. Having worked his way up with his former employer as a shop floor operative and progressing through the business to the level of General Manager, there was nothing more left for John Bosco to achieve. So, he wanted to serve the industry in a better way and start up a business of his own. In this episode, John Bosco imparts a wealth of advice and wisdom drawn from his extensive experience in building a business from the ground up. In his own words, "My life is full of hard stories in business.” Discover the significance of cultivating robust networks, fostering relationships, building formidable teams, and ultimately, how to carve a distinctive niche in a bustling marketplace. An episode not to miss! Links from Episode: Specialist Group - https://www.specialist-group.co.uk/  Brought to you in Partnership with Meagher’s Pharmacy -  https://www.meagherspharmacy.ie/ 

Gerry Hussey is a renowned performance psychologist, co-founder of ‘Soul Space’, multiple best-selling author and one of the leading minds when it comes to integrative health and wellness in neuroscience. He has worked with many elite Irish athletes, prepared boxing teams for success at the Olympic Games and Munster rugby players for Heineken Cups. He has also worked with Tipperary GAA and Galway GAA. Gerry’s first book, Awaken Your Power Within went straight to number one on the Irish bestseller list and stayed in the top 10 for more than sixteen weeks.  Gerry has said that people have begun to ask what is it all about. What is my life about? In this episode, Gerry talks about his journey to where he is now, starting when he was a teenager suffering from depression with two suicide attempts before he was fourteen.  He shares advice on how to overcome negative self-talk and how to make the shift from a restrictive mindset to a growth mindset. He talks about opening your mind to opportunity, how to do it and the benefits of doing it. Overcoming fear, knockbacks, and rejection are all part of business and life, Gerry shares advice on how to deal with them all.  He also talks about leadership, what makes a good leader and how to become that good leader. The importance of looking after ourselves holistically to perform at our best and how the workplace can support their employees with this was also discussed. An episode not to miss! Links from Episode: Gerry Hussey Instagram - https://www.instagram.com/gerry_hussey/?hl=en LinkedIn -  https://ie.linkedin.com/in/gerrysoulspace  Soul Space Website -  https://soulspace.ie/  Brought to you in Partnership with Meagher’s Pharmacy - https://www.meagherspharmacy.ie/ 

Michelle Blake is director of Sales and Marketing at the renowned Dylan Hotel. She knows exactly what it takes to stand out and give that 5-star experience. Michelle has committed to training her team and travelling the world promoting Dublin’s only 5-star boutique hotel. In this episode, Michelle shares what makes the Dylan Hotel so unique and why it was important to support Irish within the renovation and the running of the hotel, giving examples of how other businesses could embrace similar ways. Providing a personalised experience is so important for the Dylan Hotel. Michelle explains how they do this and shares tips on how to step outside the box when it comes to experiences, including small affordable ideas. Each touch point is so important for a guest to feel an overall sense of a 5-star experience therefore Michelle explains how they achieve this and what other people in the industry could be doing to make sure they too are looking at it holistically. Community relations are fundamental to the Dylan Hotel. Michelle shares examples of how they grow these relationships and how others could incorporate similar in their business.  She also gives insights into how technology has changed things within the hotel and how they have embraced the overall use of technology. This conversation will enable you to implement practical solutions in your business and leave your guests and customers wanting to return again soon.  Find out more about Dylan  https://www.dylan.ie/dylan-hotel-dublin-for-uk-visitors.html?gclid=Cj0KCQiAtaOtBhCwARIsAN_x-3IJrXos1pIzRqu8BKnkpmD8GVpWd-8NP5Y3jDaoKsE6RcDgy6wrFXYaAlhmEALw_wcB Brought to you in partnership with Meaghers Pharmacy  https://www.meagherspharmacy.ie/  Discount Code - DIGG15