Digital Works Podcast

<p>Talking about all the different things that 'digital' means in the arts, culture and heritage sectors. Tales of success and failure, interrogating the shiny new things and looking at what works (or not) and why, Interviews with digital folks working across the sector and beyond, in-house, consultants, funders, and more.</p>

This is how we built...an interactive longbow exhibit

Ben Templeton is a writer, creative director and facilitator in the field of games and playful technology. For almost 20 years Ben has helped organisations around the world create fun ways of bringing audiences together to interact with art, culture and science. The Robin Hood Experience at Nottingham Castle is a series of immersive arcade games in four renovated coach arches. Supported by real-time motion tracking, custom electronics and large screen projections, players can grab an authenti...

10-08
22:08

Paula Bray (State Library Victoria) on the power of experimentation, the importance of advocacy and generosity, recognising that some things take time, and the value of clear and joined-up strategy

A great conversation with Paula Bray. Paula is Chief Digital Officer at State Library Victoria in Melbourne. Over the last twenty years Paula has held digital leadership roles at organisations including the State Library of NSW, Powerhouse Museum, Art Gallery of NSW and the Australian National Maritime Museum. Innovation and experimentation runs through much of Paula's work, which is one of the reasons I wanted to have a converation with her. At the State Library of NSW she founded Aust...

09-30
42:26

Brandon Powers on dance, technology, immersive experiences, reframing the role of the audience, working with engineers, and the importance of translation

A chat with New York-based creative director and choreographer, Brandon Powers. Brandon works with technology to create experiences across physical and virtual spaces. We talked about his early experiences with technology, inter-disciplinary teams, the various ways that technology and virtual spaces can enhance and extend experiences for both artists and audiences, rethinking audience agency in the work he's been doing on Fortnite, and loads more. If you're interested in hearing f...

08-21
45:00

Neil Williams (BFI) on transforming organisations through digital, comparisons between the civil service and the cultural sector, working in the open, and intentionally not empire-building

A conversation recorded in-person (hurray!) with the BFI's Exec Director of Technology and Digital Transformation, Neil Williams. Neil writes a regular 'fortnight notes' post on his blog, which you can find here neilojwilliams.net

07-16
57:19

Tash Willcocks (TPX Impact) on navigating uncertainty, intellectual humility, leadership in turbulent times, why zebras don't get ulcers, the importance of structure in enabling agility, how to actually build psychological safety and more

A wide-ranging chat with Tash Willcocks (Head of Learning Design at TPX Impact) on organisational culture, leadership, and how to deal with change and uncertainty. Tash mentioned a whole load of ideas, articles, books, and thinkers - a few of which I've linked to below: Tash's Medium lives here: https://medium.com/@tash-willcocks This is the first post I read from Tash, which touches on Kotters Dual Operating System, and cheese toasties https://tash-willcocks.medium.com/dont-micromanage...

06-10
56:03

Emma Keith (National Theatre) on NT Live, remote audiences, experimentation, learning, thinking about value, leadership, and the importance of pilots

A great chat with the National Theatre's outgoing Managing Director - Digital, Emma Keith. We talked about how digital practice has developed at the NT and how that differs from other performing arts organisations. The history of the NT Live programme, and the importance of pilots and testing ideas. The hidden value of digital infrastructure, remote audiences, thinking about outcomes rather than outputs, leadership, creating a culture of learning, and loads more.

04-04
57:01

Beks Leary (National Gallery) on the challenges & opportunities of working in larger vs smaller teams, different ways of thinking about audiences, and the value of building meaningful relationships with creators

A chat with Beks Leary, Senior Social Media and Content Lead at the National Gallery in London. We talked about Beks's career, which has encompassed working at a diverse range of organisations including the Bush Theatre, BBC, and National Theatre before Beks's current role at the National Gallery. Beks explained the opportunities and challenges that come with working in smaller vs larger organisations, the different ways that broadcasters, performing arts, and collections-based organisa...

03-12
31:35

Mike Keating (Art Fund) on the collaborative development of AI policy, balancing the priorities of being both a membership and sector support organisation, and the impact of COVID on Art Fund's digital transformation

A conversation with Art Fund's Associate Director of Digital Experience, Mike Keating. Most of our chat focused on Mike's relatively recent work in developing Art Fund's first AI policy. The collaborative, open, and pragmatic approach that Mike and colleagues took to this work feels like a useful model that other cultural organisations could borrow from. We also talk about the benefits and downsides of being a digital generalist, Mike's feelings about technology in general, the impact o...

02-11
35:44

Episode 58 - Clare Reddington (Watershed) on leadership, digital confidence, organisational culture, and embracing risk

A conversation with Watershed CEO, Clare Reddington. Watershed is an independent cinema, cultural hub, and home of the creative technology community, Pervasive Media Studio. Clare was one of the keynote speakers at this year's Digital Works Conference and in our chat she expanded on some of the themes and ideas that were touched on in her keynote session. Ideas of digital confidence, leadership in difficult times, embracing risk, understanding who your audience is (and is not), and acknowle...

09-27
43:58

Episode 057 - Ash and Katie, Bytes #13 - on the state of social in 2024, an AI policy from the National Library of Scotland, and a story which highlights the delicate nature of the internet

The thirteenth episode of Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on Sept 3rd. We talk about: Matt Stasoff on the State of Social in 2024Rob Cawston on the National Library of Scotland's AI StatementCarly Ayres on "how design's oldest org torched a decade of design discourse"You can sign up for the newsletter at thedigital.works.

09-13
14:33

Episode 056 - Dr Martin Poulter (Khalili Foundation) on building bridges between cultural heritage and Wikipedia and the transformative potential of taking a more open approach to content and knowledge

Dr. Martin Poulter is Wikimedian in Residence at the Khalili Foundation. We hear how Martin moved from being a dedicated volunteer Wikipedia contributor to a key advocate for the open content movement, harnessing Wikipedia’s potential to democratise access to cultural heritage and knowledge. Through his collaborations with organisations like the Bodleian Libraries, University of Bristol, and the Khalili Collection, Martin shares his thoughts on the significant opportunities that can a...

08-07
44:14

Episode 055 - Ash and Katie, Bytes #12 - the habits of innovative councils, Google's research on the consumption habits of Gen Z, and a good idea from Friends of the Earth

The twelfth in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on July 16th. We talk about: The 5 habits of innovative councilsBusiness Insider on Google's research looking at Gen Z's consumption habitsFriends of the Earth 'steal our ideas'You can sign up for the newsletter at thedigital.works.

08-02
20:55

Episode 054 - Ross Eustis (SFJAZZ) on growing digital programmes from scratch, finding new audiences, learning from other cultural organisations, and the role of digital in enhancing the in-person experience

A conversation with SFJAZZ's Director of Digital, Ross Eustis. Since 2020 SFJAZZ have developed a comprehensive programme of content for their digital audiences. We look at how these programmes can expand audience reach and enhance engagement. Ross talks about how this digital work can complement in-person experiences, making performances more accessible and help foster a sense of community globally. Ross also emphasises the importance of a beginner's mindset, transparency with audience...

07-17
44:49

Episode 053 - Ash & Katie, Bytes #11 - Patreon's CEO on the "Future of Creativity on the Web", the demise of Deviantart and what this tells us about the wider internet, and an analysis of a tweet about cheeseburger salad

The eleventh in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on May 30th. We talk about: Patreon CEO, Jack Conte's SXSW keynote "Death of the Follower & the Future of Creativity on the Web"A Slate article on the demise of DeviantArtA viral tweet about cheeseburger salad (and accompanying analysis)You can sign up for the newsletter at thedi...

07-01
15:25

Episode 052 - Kate Carter (Edinburgh International Festival) on experiments with the audience experience

We sit down with the brilliant Kate Carter, Director of Audiences at the Edinburgh International Festival. Kate shares the experiments that EIF have been carrying out around their audience experience, particularly for classical concerts.

06-04
43:33

Episode 051 - Ash & Katie, Bytes #10 - reflecting on key themes at this year's Digital Works Conference - asking the right questions, understanding audiences, focusing on accessibility, and learning from other sectors

The tenth in our new series, Bytes, where Ash and Katie usually discuss 3 (or 4) things from the latest Digital Works Newsletter but in this episode are looking back at the first Digital Works Conference. Ash and Katie identify a few themes and takesaways that are applicable to all cultural organisations, regardless of size: Prioritising questions, imagination, and people over technology and assumptionsBuilding stronger, more direct relationships with your audience How inclusion and acc...

05-28
22:01

Episode 050 - Adam Stoneman (Muse-Tech Ireland) on the implications for the cultural sector of emerging technologies and the need for robust critical engagement with the opportunities and challenges these technologies pose

A conversation with Adam Stoneman, founder of Ireland's Muse-Tech Working Group. Adam's career is a testament to the possibilities that can arise when cultural institutions embrace technology to democratise and enhance the museum experience. Last year the Muse-Tech Working Group, a cohort of Irish museum professionals, published Museum Technology: A Critical Primer. This document engaged with the implications for the cultural sector of emerging technologies such as biometrics, web3, and ...

05-08
41:47

Episode 049 - Ash & Katie, Bytes #9 - a conversation about digital media trends in 2024, museums joining the fediverse, attention metrics at the New York Times, and a creative use of AI

The nineth in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on April 15th. We talk about: Deloitte's 2024 Digital Media reportAaron Cope's blog post on how the SFO Museum is navigating the FediverseWe look at the news that The New York Times are measuring user attention and engagement metrics in new waysAnd last but not least we look at AI meet...

04-30
18:49

Episode 048 - Dr Brett Ashley Crawford and Paul Hansen on their new book 'Raising the Curtain. Technology Success Stories from Performing Arts Leaders and Artists'

A conversation with Dr Brett Ashley Crawford and Paul Hansen. Their new book (Raising the Curtain. Technology Success Stories from Performing Arts Leaders and Artists) looks at how performing arts organisations and artists are successfully using technology in a variety of different contexts. We talked about how the pandemic became a catalyst for innovation, we look at examples of organisations that have embedded technology across all their work. We discussed how digital transformation is not...

04-10
49:44

Episode 047 - Ash, Bytes #8 - Hilary Knight, Seb Chan, and Aled John on looking forward to the Digital Works Conference

I chatted with Hilary Knight, Seb Chan, and Aled John to hear a bit more about what they'll be talking about at this month's Digital Works Conference as well as what they're looking forward to. We looked at the potential of informal networking, discussing how tea break chats can lead to new ideas and fortify the cultural community. The lessons that the Financial Times' strategic pivot to digital could hold for the cultural sector, and the value of international collaboration and discussion.

04-04
20:38

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