Digitally Diverse

Welcome to Digitally Diverse! This podcast takes a deep dive into the journeys of the movers and shakers in the design and tech industry with the help of host Ellen Bennett. Join us as we sit down with industry leaders, innovators, and creative minds to explore their unique career paths, the lessons they've learned, and the fascinating stories they have to share. Whether you're a seasoned professional, a budding designer, or simply curious about the digital landscape, our episodes offer insights, inspiration, and a behind-the-scenes look at what it takes to thrive in these dynamic fields. Tune in for engaging conversations that will inform, inspire, and ignite your passion for digital and design. Digitally Diverse is proudly brought to you by NTP, a community-first tech recruitment agency.

Hugo Welke: Design Lead - Canva

Hugo Welke, a lead designer at Canva, shares his journey from Brazil to Ireland and eventually Australia, where he's been with Canva for five years. He discusses his transition from product design to design operations, emphasising the importance of creating a positive employee experience. Hugo highlights Canva's commitment to inclusivity, both in the workplace and in their product design. He reflects on the challenges of maintaining simplicity in design as products scale and the importance of effective communication in design teams. Hugo also shares insights on career development, advising against rushing through career stages and emphasising the value of patience and reflection. He discusses his personal motivations, including organisation and adding value to others' work. Hugo concludes by recommending design-related podcasts and offering advice to his younger self about managing anxiety in one's career.

02-06
01:09:04

Gareth Rydon: Co-Founder at Friyay.ai

In this episode of Digitally Diverse, we sit down with Gareth Rydon, co-founder of Friyay, Australia's first generative AI studio. Gareth shares his unique career journey, transitioning from accounting to human-centered design and eventually to the cutting-edge world of AI. He discusses the challenges and rewards of starting a value-driven AI company, emphasising the importance of augmenting human capabilities rather than replacing them. Gareth offers insights into maintaining work-life balance as an entrepreneur, the significance of continuous learning, and the power of asking good questions in the age of AI. He also shares valuable career advice, stressing the importance of aligning work with personal values and the benefits of diverse experiences. This conversation is packed with wisdom for anyone navigating the tech industry or considering a career change, highlighting the crucial role of designers in shaping the future of AI and technology.

10-23
48:51

Rebecca Preston: Senior Product Designer at Zipline

This episode of the Digitally Diverse podcast features a conversation with Rebecca Preston, a Senior Product Designer at Zipline. Rebecca discusses her career journey, the importance of user research and design collaboration, and the challenges and rewards of working in a remote-first environment. She also offers valuable advice for aspiring designers and emphasizes the power of networking, self-improvement, and the willingness to pivot and adapt in the ever-changing tech industry.

08-16
47:01

From Motorcycles to Digital Interfaces: The Evolving Journey of a UX Designer with Jithesh Ramesh

Join us as we chat with Jitesh Ramesh, Lead UX Designer at Rate My Agent. Jitesh shares his journey from mechanical engineering to industrial design and eventually to digital product design. He discusses the complexities and challenges of bridging the gap between tangible and digital products, reflecting on his experiences working on projects ranging from motorcycle design to construction and fintech software. Jitesh emphasizes the importance of being adaptable, stepping away from the details, and recognizing that design is a shared goal. He also shares valuable career advice, including the significance of collaboration, the potential for job hunting within the design field, and the importance of putting one's ego last in order to prioritize the craft and make meaningful contributions.

08-01
01:01:24

Wal Gedeon: Product Design Lead at VMWare Tanzu Labs

Wal Gedeon joins us for this episode of Digitally Diverse. Wal shares his career journey from teaching himself design skills to becoming a delivery lead at VMware Tanzu Labs. He started with a background in product design and worked at companies like Woolies X and Goodlife Health Clubs. Wal then expanded into UI and UX design by taking courses at General Assembly. He also completed some product management training to become more well-rounded. Now at Tanzu Labs, Wal manages projects and coaches enterprise clients on building software. He discusses how Tanzu Labs helps solve modernization issues for companies undergoing digital transformation across various industries. Throughout his career, Wal has honed his skills in design, product development, and delivery leadership.

03-27
44:32

Sarah Mote: Lead Product Designer at Instant Scripts and Bendigo Bank

Join us as we follow Sarah's journey from industrial design student to senior product designer at a bank. We'll hear how she leveraged work experience to land her first packaging design role and then made a big move to the UK. After struggling to find work abroad, Sarah returned to Australia, pivoted to commercial flooring, and discovered user experience design. She then honed her skills at a cloud platform startup before deciding to learn about banking. Through roles at various companies, Sarah gained broad experience and became a senior product designer at Bendigo Bank. She also worked nights designing for a telehealth startup that sold for $135 million! Now, Sarah mentors students and continues to learn from creative people. Hear how trusting her instincts led Sarah through an exciting career journey so far.

03-21
57:19

Kathryn Sadler: Conversation Designer

Kathryn Sadler joins us to discuss her winding career path through linguistics, UX design, and conversation design. After studying languages at university, Kathryn worked in business consultancy and tech startups in Australia. She then transitioned into voice user interface design and UX before returning to her passion for conversation design. Kathryn gives us the inside scoop on her day-to-day work crafting conversational experiences. She also shares how her background in languages informs her approach to crafting natural dialogues. Tune in to hear Kathryn's insightful perspective on conversation design and her advice for aspiring designers.   Links Conversational AI news https://vux.world/ https://voicebot.ai/ Generative AI news https://www.theneuron.ai/ Women in Voice ANZ https://womeninvoice.org/wiv-anz/ https://www.linkedin.com/company/women-in-voice-australia-new-zealand/ TAFE IAT https://www.tafensw.edu.au/iat   SXSW Sydney https://sxswsydney.com/

03-13
38:19

Lara Summers: Manager, Service Experience at the University of Newcastle

Lara Summers joins us to discuss her multifaceted career journey, from finance and government to education, and her current role as manager of the Service Experience team at the University of Newcastle. We explore the university environment, Lara's collaborative team culture, and how she balances work, family, and personal interests. Lara opens up about how taking time off to care for her children impacted her path, as well as her motivations for continuing education and development. Tune in as Lara shares what inspires her, from design leaders like Bruce Mau to her curiosity about history and culture. Discover how she leverages her background in design and visual culture to focus on user experience and service design across the university's digital systems.

02-28
27:58

Jane Hamilton: Head of Design and UX at Superhero

Join us as we follow Jane's journey from a small town in Australia to leading design at a fintech startup. Growing up near Port Macquarie, Jane found her passion for design while studying graphic design in Newcastle. After some globe-trotting adventures and a career change, she discovered user experience design and honed her skills in Sydney. Jane built her experience at agencies before realizing fintech was her true calling. Though a stint at a corporation proved too restrictive, Jane finally found her fit as Head of Design and Experience at Superhero. Now, she leads a growing team focused on design systems and research. Tune in to hear how Jane continuously evolved both her skills and her career to end up doing what she loves.

02-15
43:01

Fran Mether: Co-founder and Strategic Business Designer at Arteri

In this episode, Ellen interviews designer Fran Mether about her career journey and founding the service design consultancy Arteri. Fran discusses growing up in a creative household in Canberra and studying industrial design. After working for major retailers in Melbourne, Fran became inspired by human-centered design approaches that create impact. She relocated to Canberra to work on strategic projects for clients like the ATO. Fran then co-founded Arteri with her business partner to pursue her passion for service design. She shares how her background in industrial design informs Arteri's creative, tangible workshops that help organizations reimagine challenges. Join us as Fran reflects on transitioning from designing products to transforming services and systems.

02-07
57:18

Joseph Hallahan: Head of Design at StarRez

On this episode of Digitally Diverse, Ellen talks to Joseph Hallahan, Head of Design at StarRez. Joseph recounts his 15 year career journey from agency work to becoming a part owner and eventually launching his own startups. He shares insights from his current role as Head of Design at Starres, a global student housing platform, and the differences between agency and in-house work. Joseph discusses how he helps maximize value for Starres' university customers, and is motivated by continuous learning and new challenges like implementing customer research practices. With his background in multimedia design, Joseph brings a breadth of experience across industries that informs his current work. Throughout the conversation, Joseph provides an inside look at his multifaceted career path and approach to design leadership.

01-31
44:59

Paul Kelly: Head of Experience Design at Mudbath

Join us as we speak with Paul Kelly, Head of Experience Design at Mudbath, about his journey from studying visual arts to leading design at a digital agency. Paul discusses pivoting to study design in university and getting his start at Bicycling Australia magazine. He then did freelance work before moving to Glasgow and learning coding. After returning to Sydney, Paul spent 8 years at a digital agency before joining the growing team at Mudbath. He talks about Mudbath's expansion from 4 to 17 designers after merging with Endava and the variety of industries they work in. Paul reflects on the value of developing critical thinking skills in university despite the challenges. Tune in to hear Paul's insightful experiences transitioning from visual arts to leading design!  

01-24
47:16

Nusa de Melo: Product Designer at Atticus

This episode of Digitally Diverse features Nusa de Melo, a Product Designer at Atticus. Nusa opens up about her journey from studying math at UC Berkeley to becoming a product designer at a legal tech startup in Australia. She talks about pivoting from sales to design, taking online courses, and landing her first product design role. Nusa discusses life as the only designer at Atticus, working on software that verifies legal documents, and why she finds the small startup environment more rewarding than big companies. She also shares how Atticus's remote work policy allows her to live outside the city, and how she stays inspired through side projects, books, and podcasts. Tune in to hear Nusa's thoughtful perspectives on math, design, startups, and carving your own path.

01-17
44:58

James Kwong: Chief Product Officer at Unleash Live

This week's episode of Digitally Diverse features James Kwong, Chief Product Officer at Unleash Live. James discusses his career journey in the Australian design industry, from studying industrial design in university to starting his own agency to working in strategic design consulting. He then transitioned into product management roles before joining Unleash Live, a video analytics startup using computer vision and AI. James opens up about challenges he's faced, including ageism as a young leader and his design degree not being initially respected. James reflects on coming full circle to lead with an agile, startup mindset and shares his approach to mentoring others now that he is in a leadership role. 

01-10
58:40

Chelsea Wilkinson: Product Designer at Coles

Join us as we chat with Chelsea Wilkinson about her lifelong passion for building and creating. She studied user experience design in university and landed internships that allowed her to combine her interests in tech and design. Chelsea shares her experiences working at major companies like ANZ and Coles Group, the challenges of juggling music and career, and her recent ADHD diagnosis. She talks about how she used the pandemic as a time for self-improvement and dove into hobbies like building mechanical keyboards. Chelsea also provides some wise advice to her younger self about focusing on short term goals. Tune in for an inspiring conversation about following your passions through the ups and downs of life.

01-03
31:30

Luisa Lombardo: Product Design Manager at Mable

In this episode, Luisa Lombardo shares her career journey from print designer to product design manager. After studying graphic design in college, she worked at agencies and companies as a visual and UI designer. Seeing the field change, Luisa took a UX course and found her passion in digital product design. She's since progressed to lead and manager roles on product teams for B2B and B2C companies. Luisa gives an inside look at her current role at Mabel, a platform connecting people with disabilities to support workers. She discusses the product problems her team tackles, like streamlining services and adapting to reforms. Tune in to hear Luisa's insightful story of transitioning from print to digital design and leading product teams making a difference.

12-20
37:43

Christian Newski: Design Lead at Telstra Health

This episode features Christian, the global design and quality practice lead at Telstra Health. Originally from Venezuela, Christian has lived in Australia for over a decade. Beginning his career as a graphic designer, he transitioned to UI design across various industries. Driven by curiosity about user experiences, Christian has focused on UX for the past 8 years while maintaining a full-scope view. With experience in ecommerce, finance, energy, aviation, and now healthcare, he discusses the rewarding purpose and impact of improving patient health. Christian shares the challenges of growing Telstra Health's global team while ensuring quality and consistency. He talks about diagnosing collaboration needs as the team expands internationally. So far, Christian has enjoyed the curious, open culture at Telstra Health. Join us as we explore Christian's user-centered design journey and insights into building healthcare technology that improves lives.

12-13
41:26

Benaz Irani: Product Design Manager at Open Table

Benaz Irani joins us to discuss her career journey from discovering user experience design during a study abroad program to leading product teams at Open Table today. She shares lessons learned from struggling with being a people pleaser early on and the importance of setting boundaries to grow in your career. Benaz opens up about the identity crisis she faced transitioning into management and not doing hands-on design work anymore. She finds inspiration from women leaders in tech and enjoys learning different leadership styles from her managers. Tune in to hear Benaz's insightful perspectives on product design, personal growth, and leading teams in tech.

12-06
36:23

Lisa Jacquiot: Product Design Manager at Airwallex

On this episode of Digitally Diverse, host Ellen Bennett talks to Lisa Jacquiot, Product Design Manager at Airwallex. From the vibrant city lights of San Francisco to the serene waters of the Great Barrier Reef, Lisa's journey spans the globe in pursuit of her passions. Her interest in UX design took root at Glassdoor, prompting a mid-career shift. Venturing to Australia for new experiences, she polished her skills at a startup in San Francisco before settling downunder. However, the onset of COVID forced her to adapt once again. Despite the challenges, Lisa found an opportunity and secured her dream role of leading product design for Airwallx. Now based in tropical Cairns, she oversees a distributed team across time zones and discusses the challenges of managing a distributed team.

11-29
35:13

Kelly Weiss: Senior Product Designer at Salesforce

In this episode we talk to Kelly Weiss, a Senior Product Designer at Salesforce. Kelly has spent half her career working in corporate and half in tech, mostly for startups. We discuss the differences between corporate and start-up work cultures, and Kelly highlights that the main skill you can develop in either is adaptability. We delve into a range of topics including advice on getting started with UX and UI, building creativity into your way of work, creating healthy cultures and more.   

11-22
45:36

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