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Disruption / Interruption

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When did you say ”THAT’S IT! I’VE HAD IT!”? Time to Disrupt and Interrupt with host Karla Jo. Every week KJ interviews professionals who are disrupting their industries and altering economic networks that have been antiquated with bull-headed predecessors holding up the progress.

KJ delves into uncovering more from industry rebels and innovators that you didn’t know you needed in your life.
215 Episodes
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In this episode of Disruption/Interruption, KJ sits down with Colin Cooper, CEO and co-founder of Illuminate XR, to explore the massive skills gap threatening our workforce. With over 100 companies under his belt and thousands of global hires, Colin has witnessed firsthand how our 200-year-old education system is failing to prepare people for today's AI-driven world. Discover how immersive technology, emotional intelligence training, and personalized learning are revolutionizing the way humans learn, and why the next few years will determine whether we step into the "age of humanity" or fall behind forever. Four Key Takeaways The Education System Is 200 Years Behind (4:42) Our schools still operate on an industrial-age factory model designed to create compliant workers, not creative thinkers. Classrooms haven't fundamentally changed in over 1,000 years, and curriculum remains rooted in preparing students for a world that no longer exists. Meet Learners Where They Are (7:40)Real learning happens when you reduce cortisol and increase dopamine by connecting education to personal interests. Whether it's tailoring physics lessons to football or basketball, or using horses to teach emotional intelligence, personalization is the key to engagement and retention. AI Should Amplify, Not Replace (20:05) The future isn't about AI replacing teachers or workers—it's about using AI as a personal assistant to handle repetitive tasks. Start by identifying one repetitive task in your job and automate it with AI tools like ChatGPT, Claude, or Perplexity. We're Living Through 25 Years of Progress Every Year (29:20)The convergence of AI and VR—technologies that shouldn't have merged for another 15-20 years—has compressed innovation timelines. What used to take 10-15 years to bring to market now takes weeks. The next 3-4 years will be transformative, and we have one shot to get it right.  Quote of the Show (29:40):"When a year goes by, you normally get one year's worth of progress, but where we're at today, a year goes by and it's like 20 to 25 years of technology growth." – Colin Cooper Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Colin Cooper:LinkedIn:  https://www.linkedin.com/in/colinmbcooper/Company Website: https://illuminatexr.com How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruptionApple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, KJ sits down with Joey Coleman, two-time Wall Street Journal bestselling author and expert in experience design and retention strategy. Joey reveals the shocking truth about employee turnover—costing businesses a trillion dollars annually—and shares his proven framework for transforming the first 100 days of any relationship. From his background as a criminal defense attorney and White House advisor to consulting with NASA, Volkswagen, and Zappos, Joey brings unique insights into why companies lose employees and customers, and more importantly, how to keep them.   Four Key Takeaways The First Day Crisis (10:25) 4% of all new hires quit after their first day of work globally, and by day 45, that number jumps to 22%. By the one-year mark, 40% of employees have left—costing U.S. businesses approximately $1 trillion annually. The True Cost of Turnover (13:00) Replacing an employee costs between 100-300% of their annual salary just to get someone new into the seat—not including their actual salary and benefits. For a $50,000 employee, you're looking at $50,000-$150,000 in replacement costs alone. HR's Shift from Culture to Compliance (27:00) Over the past 50 years, HR departments have shifted focus from creating great workplace cultures to managing compliance, documentation, and litigation prevention—leaving no one responsible for making the workplace the best it can be. The Remarkable Organization Test (35:31) "The way you know you're running a remarkable organization is if you announce you're hiring and your existing employees immediately recommend amazing people they want to work with. In most organizations, internal referral candidates measure close to zero."   Quote of the Show (28:12):"There is no one who wakes up in the morning, looks in the mirror and says, 'My primary job when I get to work today is to make sure that this is the best place that any of these people have ever worked.'" – Joey Coleman   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Joey Coleman: LinkedIn:  https://www.linkedin.com/in/joeycoleman1/ How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, marketing veteran Ed Locher pulls back the curtain on B2B marketing's biggest lie: that the MQL machine actually drives growth. As CMO of PureFacts Financial Solutions and author of "Digital Transformation: People, Process and Technology," Ed reveals why 15 years of marketing automation created a sugar rush that's now crashing, and how AI can help fix it without repeating the same mistakes. This is a no-holds-barred conversation about emotional connection, the 95% of buyers marketers ignore, and why marketing tenure averages just 18 months.   Four Key Takeaways: The MQL Mirage Is Built on a Lie 8:56Marketing automation promised accountability through MQLs, but overdelivering on MQL targets quarter after quarter never translated to actual revenue growth. The entire system targets only the 5% of the market ready to buy right now—ignoring the 95% who need demand creation, not demand capture. B2B Buying Committees Have Tripled in Size 16:30The buying committee for enterprise B2B purchases has exploded from 5 people to 16. You can't build credibility and trust with 16 stakeholders through email sequences—you need emotional connection and personalized storytelling that speaks to each person's specific drivers (CFO cares about ROI, compliance cares about regulations, operations cares about not making headlines). AI Raises the Floor, Not the Ceiling 29:59AI protects terrible marketers from themselves by raising the quality floor, but it hasn't raised the bar for great marketing. The real opportunity lies 3-4 standard deviations above the mean—where human empathy, emotional triggers, and genuine understanding of customer pain create outsized impact that AI can't replicate. Marketing Attribution Is a Myth 44:13There will never be a "cast iron steel rod of attribution" connecting marketing activities directly to purchases. Marketers who work for leadership that doesn't understand this are doomed to 18-month tenures, chasing MQL targets that deliver short-term sugar rushes followed by revenue crashes. The rare CEO or investor who recognizes this broken motion is the problem—not the marketer—creates space for real growth. Quote of the Show (44:13):"There will never be a cast iron steel rod of attribution that says marketing did X, which led to this person buying something. It just doesn't work that way.” — Ed Locher   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Ed Locher: LinkedIn:  https://www.linkedin.com/in/edlocher/ Company Website: https://purefacts.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ sits down with Jurek Kozyra, founder and CEO of Nanovery, to explore how DNA nanotechnology and AI are revolutionizing molecular medicine. Discover how tiny nanorobots made from DNA could dramatically accelerate drug development, make diagnostics faster and more affordable, and potentially cure diseases that were previously untreatable. From detecting diseases in hours instead of days to cutting years off the drug development process, this conversation reveals the cutting-edge science that's transforming healthcare.   Four Key Takeaways: The Promise of Oligonucleotide Therapeutics (9:06) Traditional medicine targets defective proteins, but many diseases can't be cured because we can't find the right molecule. Oligonucleotide therapeutics target mRNA—the underlying mechanism of disease—meaning you could potentially cure all diseases since all proteins come from mRNA. DNA Nanorobots for Rapid Detection (14:12) Nanovery's DNA nanorobots can detect diseases in blood samples within 2-4 hours compared to traditional lab tests that take two days. These self-assembling machines produce fluorescent signals when they find specific DNA or RNA molecules, enabling point-of-care diagnostics. Accelerating Drug Development (17:13) Pharmaceutical companies race against 20-year patents while drugs take 10+ years to develop. Nanovery's technology provides more accurate data at lower cost and time, potentially shaving years off the development process and helping more drugs successfully reach the market. Real-World Clinical Validation (20:26) In a hospital study with 170 patient samples, Nanovery's technology delivered same or better results than traditional tests in just two hours instead of two days—a game-changer for emergency situations like drug overdoses where immediate answers are critical.   Quote of the Show (9:05):"If you can target mRNA very specifically, that means that in theory you could potentially cure all diseases. That's why this area is so exciting right now." – Jurek Kozyra   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Jurek Kozyra: LinkedIn:  https://www.linkedin.com/in/j3ny/ Company Website: https://nanovery.co.uk   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ interviews JB Baker, VP of Marketing and Product Management at ScaleFlux. They dive deep into the challenges and innovations in data storage and memory for AI workloads, discuss the hidden costs of data center inefficiency, and explore how ScaleFlux is disrupting the industry with advanced flash storage solutions. JB also shares insights from his endurance athlete mindset and offers advice for innovators.   Key Takeaways: The Data Bottleneck in AI (2:01) The biggest challenge in AI infrastructure is not processing power, but storage and memory that can't keep up with demand. Hidden Costs in Data Centers (7:12) Up to 40% of data center power is spent on cooling, not processing, leading to massive inefficiencies and costs. ScaleFlux’s Disruptive Solution (15:38) ScaleFlux’s custom SSD controllers enable real-time data compression in hardware, doubling performance and reducing costs for enterprises. Endurance Mindset in Business (23:18) JB applies lessons from endurance sports to business, emphasizing persistence and continuous improvement as keys to innovation.   Quote of the Show (3:41):"Those cores can process so much more data per second and so much more data per watt. But when the entire infrastructure isn't balanced, you're losing out on these efficiencies. And so there it is, creating hidden costs." — JB Baker   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with JB Baker: LinkedIn: http://www.linkedin.com/in/jbbaker https://scaleflux.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD?si=22332d4cd4ef4e41See omnystudio.com/listener for privacy information.
This episode of Disruption/Interruption features Julie Kheyfets, CEO of Block Renovation, who is transforming the home renovation industry with AI-driven solutions. Julie shares her journey, the challenges homeowners and contractors face, and how her platform brings transparency, trust, and efficiency to a fragmented market.   Key Takeaways: The Renovation Industry Is Ripe for Disruption [4:37]The $500 billion renovation industry is plagued by fragmentation, lack of transparency, and outdated processes, making it a prime candidate for technological innovation. AI Can Bridge the Gap Between Homeowners and Contractors [16:25]Block Renovation uses AI to help homeowners make design decisions, estimate costs, and connect with vetted contractors, streamlining the entire renovation process. Only the Best Contractors Make the Cut [20:41]The platform accepts only 7% of contractor applicants, ensuring high-quality work and reliable service for homeowners. Empowering Small Businesses and Local Economies [28:00]By supporting mom-and-pop contractors with technology and steady work, Block Renovation helps small businesses grow and thrive in local markets.   Quote of the Show [32:07]:"I would encourage more people to explore what would it mean to bring AI to industries like this." - Julie Kheyfets   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Julie Kheyfets: LinkedIn: https://www.linkedin.com/in/juliekheyfets Company Website: blockrenovation.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD  See omnystudio.com/listener for privacy information.
France Hoang is the Co-founder and CEO of BoodleBox, a collaborative GenAI platform for higher education that enables professors and students to work together responsibly with top AI tools. In this episode, KJ and France cover the importance of critical thinking, domain expertise, and responsible AI use in modern education.   Key Takeaways: 01:33 AI's Impact on Education 04:14 Challenges and Opportunities in AI-Driven Education 09:16 AI Readiness: Domain Expertise and Enablement 16:29 Real-World Applications and Benefits of AI in Education 18:16 Experiential Learning and Critical Thinking with AI 20:37 The Future of AI in Education and Lifelong Learning   Quote of the Show (5:00): "AI is revolutionizing every industry, and education is on the front line of this change." – France Hoang   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with France Hoang: LinkedIn: https://www.linkedin.com/in/franceqhoang/ Company LInkedIn: https://www.linkedin.com/company/boodleboxai/ Company Website: https://boodlebox.ai/edu/   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
Devon Shigaki is the mind behind FreshCredit, a company that is dedicated to increasing access to credit on a global scale and empowering individuals to own and manage their own personal data. In this episode, KJ and Devon explore the broader implications of decentralized credit reporting, its simple yet groundbreaking application of blockchain, and the potential for creating a more inclusive financial landscape.   Key Takeaways: 03:56 The Problem with Current Credit Systems 06:57 The Controversy of Blockchain in Credit Reporting 13:28 Devon's Personal Experience with Identity Theft 18:35 FreshCredit's Innovative Solutions     Quote of the Show (14:00): "Fear of not fixing the problem drives me." – Devon Shigaki   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Devon Shigaki: LinkedIn: https://www.linkedin.com/in/devonshigaki Company LinkedIn: https://freshcredit.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
Aron Ezra is the Chairman at Plan A Technologies, a software development shop and consultancy. Plan A tackles software challenges for organizations ranging from startups to Fortune 500 companies. In this episode KJ and Aron discuss how technology can solve complex issues such as cybersecurity, data privacy, and AI, while also considering the hurdles of regulations and budget constraints. Aron shares insights on a range of projects they've worked on, from measuring the effects of climate change on land to gamifying educational materials and creating responsive gaming platforms. He also expresses a desire to apply these innovative solutions in nonprofit sectors like government organizations, NGOs and foundations, for a greater social impact.   Key Takeaways: 12:38 The Challenges of Innovation in Regulated Industries 24:02 The Impact of AI on Education 29:13 The Gap Between Tech Possibilities and Actual Lift 34:00 The Desire to Help Governments and NGOs with Tech 37:35 The Reality of Working with Corporations   Quote of the Show (24:00): “When you have a new technology come out, there are these crazy unintended consequences that have a ripple effect.” Aron Ezra   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Aron Ezra: LinkedIn: www.linkedin.com/in/aronezra/ Company Website: www.PlanAtechnologies.com         How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
Anupam Nandwana is the CEO & Founder of P360, a leading provider of technology solutions for the pharmaceutical and life sciences industries. The AI-powered platform is changing the game for pharmaceutical sales reps and healthcare professionals. In this episode Anupam and KJ discuss the benefits of remote engagement for pharmaceutical representatives and doctors and explore the power of AI to create disruptive innovation and the potential for positive change in various industries.    Key Takeaways: The importance of AI and IoT to improve clinical outcomes How AI is bridging communication gaps between doctors, scientists, and patients Why remote engagement is a game-changer for today’s pharma representatives How hybrid engagement options improve the quality of care for patients today Quote of the Show (33:00): "There are a lot of people in the world who need help, so whatever we can do to move the ball forward, we do our little part." – Anupam Nandwana   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Anupam Nandwana: LinkedIn: https://www.linkedin.com/in/anandwana/ Company Website: http://www.p360.com Company LinkedIn: https://www.linkedin.com/company/p360/   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ sits down with Chris Dolezalek, Executive Vice President of R&D at Hum Capital. Chris shares his journey from Silicon Valley’s most highly funded startup to leading innovation in venture capital. He discusses the flaws in traditional VC, the power of resilience, and how technology and human insight are reshaping funding for diverse founders. Listeners will hear hard-won lessons from the edge of chaos, stories of near-failure and rebirth, and practical advice for founders seeking capital in uncertain times.   Four Key Takeaways: Resilience is Essential [29:46]Chris emphasizes the importance of getting up after setbacks, sharing the Japanese saying, “Get knocked down seven times, get up eight,” and how resilience is a key trait for founders. Venture Capital Needs Disruption [8:15]Traditional VC relies on personal networks and outdated data, often excluding minority and female founders. Hum Capital is using real-time financial data and AI to democratize access to funding. Human Insight Complements AI [19:35]While AI can flag promising companies, Chris explains the need for human judgment—what he calls “AI whispering”—to make the best investment decisions. Learned Resilience and Growth [36:05]Chris introduces the concept of “learned resilience”—not just bouncing back, but learning from setbacks to come back stronger and smarter.   Quote of the Show (32:52):“The truth about software is the Milli Vanilli effect. You don’t have to be able to sing. You just have to look good.” – Chris Dolezalek   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Chris Dolezalek: LinkedIn:  http://www.linkedin.com/in/chrisdolezalek Company Website: https://humcapital.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ sits down with Jayesh Kumar, Co-Founder at Aonami. Discover how legacy systems are being disrupted, the challenges of digital transformation, and why true innovation means building solutions that give time back to people.   Four Key Takeaways: The Problem with Legacy Systems [6:10]Banks and healthcare institutions are bogged down by dozens of outdated, patchwork systems, making innovation slow and compliance difficult. Meeting Clients Where They Are [14:54]True disruption comes from understanding a client’s current state and building solutions that fit their unique needs, rather than forcing a one-size-fits-all approach. The Human Side of B2B Sales [20:03]Selling transformative technology to large organizations is about building relationships and convincing multiple teams, not just one decision-maker. The Real Goal of Technology [28:47]The ultimate aim of innovation should be to give people time back, making work more productive, creative, and compassionate.   Quote of the Show (34:23):"True disruption really happens not by doing a lot of work, but by doing less in a much smarter way. You should be building systems that start giving time back to people." – Jayesh Kumar   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Jayesh Kumar: LinkedIn:  http://www.linkedin.com/in/jayeshrout Company Website: https://aonamitech.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ sits down with Min Kyriannis, a trailblazer in the global security industry and CEO of Amyna Systems. Min shares her journey from immigrant roots to industry leadership, discusses the evolving landscape of network security, and explains how Amyna Systems is revolutionizing device-level protection. The conversation covers the challenges of legacy technology, the importance of proactive security, and Min’s commitment to both technological and humanitarian causes.   Four Key Takeaways: The Human Element is the Weakest Link [11:03]Min emphasizes that despite technological advances, human error and lack of education remain the biggest vulnerabilities in network security. Legacy Systems Create Modern Risks [16:00]Integrating old technologies with new networks opens up significant security gaps, as outdated protocols are not designed for today’s threats. Proactive Security Over Reactive Patching [15:01]The industry often relies on patching vulnerabilities as they arise, but Min advocates for addressing root causes to prevent issues before they occur. Amyna Systems’ Revolutionary Approach [25:12]Amyna Systems has developed patented technology that detects and remediates anomalies within seconds, providing a new layer of defense for modern networks.       Quote of the Show (24:29):“You have to be constantly learning. You have to be constantly trying to discover something, and it’s always fascinating to see what’s there.” – Min Kyriannis   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Min Kyriannis: LinkedIn: https://www.linkedin.com/in/mkyri Company Website: https://amyna.io/   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ sits down with Lukas Egger, VP of Product Strategy and Innovation at SAP Signavio. They discuss the realities of implementing AI in large enterprises, the pitfalls of treating AI as a plug-and-play solution, and the importance of re-engineering business systems to unlock true value. Lucas shares insights on innovation, the dangers of the "speed race," and how organizations can de-risk ambitious AI projects.   Four Key Takeaways: The AI "Rat Race" Myth [2:00]Lukas explains why the biggest mistake in AI adoption is thinking it's a race to move the fastest, and why slowing down can actually lead to outsized value. The True Cost and Opportunity of AI [7:26]The conversation compares current AI investments to the Manhattan Project, highlighting the generational scale of today's infrastructure build-out and the unique opportunities it presents. Paradigm Shifts: Cheap Content, Expensive Trust [16:59]Lukas discusses how the abundance of cheap, AI-generated content shifts value creation from ownership to membership, and why trust and personalization are now critical. Re-engineering Business Systems for AI [24:29]Lukas argues that success with AI requires rethinking and redesigning entire business processes, not just swapping out old components for new technology.     Quote of the Show (36:55):"The most important part is to claim agency about your strategy and what you want to achieve, and this will not come from giving into whatever the latest social media news might imply.” – Lukas Egger   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Lukas Egger: LinkedIn: http://www.linkedin.com/in/lukas-np-egger Company Website:  signavio.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ sits down with John Choate, co-founder of Apogee Travel, to discuss how the travel industry hides value, the illusion of price comparison, and how Apogee is disrupting the online travel agency model by turning every hotel booking into a charitable donation. Discover the truth behind loyalty programs, the commoditization of hotels, and how transparency and social good can reshape an entire industry.   Four Key Takeaways: The Illusion of Comparison Shopping [00:41]John explains how consumers believe they are comparison shopping for hotels, but in reality, prices are controlled and nearly identical across platforms. The Birth of Apogee’s Value Model [06:55]The story of how a charity hotel stay and a conversation with Steve Wynn inspired the idea of using hotel profits for social good. Exposing Loyalty Program Devaluation [24:15]John breaks down how hotel loyalty programs manipulate point values, creating “value blindness” for consumers. How Apogee Travel Disrupts the Industry [32:05]Apogee’s unique model: every booking generates a donation to a charity of the traveler’s choice, at no extra cost, while still earning brand rewards points.   Quote of the Show (34:20):"Most people think charity is emotional. In our model, it's structural. Travel's the largest overlooked fundraising engine in the world. We just plugged it in." – John Choate   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with John Choate: LinkedIn: https://www.linkedin.com/in/johnchoate/ Company Website:  https://apogeetravel.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD?si=22332d4cd4ef4e41See omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ interviews Matt Seefeld, CEO at MedEvolve, about the chaos and inefficiencies in the US healthcare revenue cycle. Matt shares how generative AI and a focus on human accountability can help providers achieve "zero touch" claims, reduce waste, and improve access to care, especially for small and rural hospitals.   Four Key Takeaways: The Real Cost of Healthcare is Obscured (3:00)The US healthcare system lacks alignment between consumers, providers, and payers, making it nearly impossible to know the true cost of care. Administrative Waste is a Billion-Dollar Problem (04:01)Most providers touch claims multiple times, with 63% of those touches being wasted effort due to system inefficiencies and payer games. AI is a Tool, Not a Cure-All (31:50)While AI can automate and improve processes, more than half of claim errors still require human intervention, and technology alone won't solve systemic issues. Access to Care is Shrinking for Many Americans (24:00, 27:00)As costs rise and reimbursements fall, small and rural hospitals are closing, and more Americans are forced to seek care through emergency services or go without.   Quote of the Show (31:50):"More than half—53%—of the errors that we see that humans have to get involved with come from AI solutions, so they're not smart enough yet." - Matt Seefeld   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Matt Seefeld: LinkedIn: https://www.linkedin.com/in/matt-seefeld-521319/ Company Website:  https://medevolve.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ interviews Rob Creighton, founder and CEO of Windlift, about pioneering in the drone industry by advancing unmanned flight abilities and energy efficiencies ready to empower defense and security operations in new ways. Windlift has created a drone platform that enables airborne surveillance and security systems that can fly higher, see further and stay aloft longer due super-smart, wind-friendly design. Rob shares his journey from genetics and environmental science to developing tethered drone technology for both military and civilian applications, aiming to create a world of energy abundance and security. Key Takeaways: How Windlift’s airborne wind friendly technology works and its advantages over traditional systems. — [10:55] The unexpected military applications of tethered drones for surveillance and security. — [20:30] The broader impact on agriculture, security, and global stability. — [36:22] Quote of the Show: (00:15:40) "We can actually take energy out of the wind, and use it to accelerate the vehicle."— Robert Creighton   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Robert Creighton: LinkedIn: https://www.linkedin.com/in/rob-creighton-3572702/ Company Website: https://www.windlift.com/   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ interviews Mark Mincy, Chief Commercial Officer at US RX Care, about the hidden complexities and conflicts of interest in the pharmacy benefits industry. Mark shares how his company is disrupting the status quo by demanding transparency, eliminating conflicts, and helping employers reclaim millions in savings. The conversation uncovers the tangled web of PBMs, rebates, and the urgent need for legislative and technological change.   Key Takeaways: The PBM System is Riddled with Conflicts of Interest [2:34]Mark explains how pharmacy benefit managers (PBMs) and consultants often act in their own financial interest, not the employer’s or patient’s, leading to inflated drug costs. Rebates and Purchasing Contributions Inflate Drug Prices [8:59]The system of rebates and retrospective payments to PBMs can account for up to 80% of a drug’s cost, forcing manufacturers to raise prices and employers to pay more. Transparency and Fiduciary Duty are Essential for Reform [21:37]Mark’s company, US RX Care, operates with complete transparency, passes back all rebates, and offers per-member-per-month guarantees to eliminate guesswork and conflicts. Employers and Consumers Can Take Action [33:34]Mark recommends joining healthcare purchaser coalitions, hiring ERISA attorneys, and demanding non-conflicted consultants to protect interests and drive industry change.     Quote of the Show [31:27]:"Everything's intertwined. You want to move and do the right thing. These employers are between a rock and a hard place, so I do think some legislative action needs to occur." – Mark Mincy   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Mark Mincy: LinkedIn: http://www.linkedin.com/in/mark-mincy-a185497 Company Website: https://us-rxcare.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD?si=22332d4cd4ef4e41See omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ interviews Stephan Luna Ng, founder of Moon Five Technologies, about breaking barriers to electric vehicle (EV) charging in apartments and multifamily homes. Stephan shares his journey from environmentalist to entrepreneur, the challenges of EV infrastructure, and how his company is making EV charging accessible, equitable, and resilient for renters and property owners alike.   Key Takeaways: EV Charging for Renters and Multifamily Homes [02:18]Stephan explains the unique challenges of providing EV charging in apartments and how Moon Five Technologies is solving them with a tenant-focused approach. Equity and Accessibility in Clean Tech [05:34]The current EV infrastructure often favors wealthier communities. Stephan’s mission is to make charging accessible for low-income and disadvantaged communities. Innovative Load Sharing and Resiliency [13:34]Moon Five’s system branches off individual tenant meters, enabling smart load sharing and even allowing EVs to power apartments during blackouts. Scaling Impact and Community Engagement [20:01]Stephan discusses rapid scaling, the importance of a waitlist, and how community feedback shapes their deployment strategy.   Quote of the Show [24:21]:"With something as important as changing the earth, do we wanna be signaling that we're retreating?" — Stephan Luna Ng   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Stephan Luna Ng: LinkedIn: https://www.linkedin.com/in/stephanlunang/ Company Website: moonfive.tech   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD?si=22332d4cd4ef4e41See omnystudio.com/listener for privacy information.
In this episode of Disruption/Interruption, host KJ sits down with Micah Remley, CEO of Robin Powered, to discuss the challenges and opportunities of hybrid work. They explore how data-driven approaches can transform workplace culture, boost productivity, and help companies thrive in a post-pandemic world where flexibility and connection are more important than ever.   Key Takeaways: [2:06] Hybrid work is here to stay, but a one-size-fits-all solution doesn't work—companies must use data to create meaningful in-person experiences. [6:53] Culture is the tie that binds organizations; remote and hybrid work have made it harder to maintain, but it's essential for long-term success. [17:19] Proximity to high performers in the office can boost individual performance by 15% due to emulation and peer pressure. [22:05] Flexible, unstructured hybrid models often fail—coordinated team days and intentional office use are key to making hybrid work successful.   Quote of the Show [3:45]:"You're deeply passionate about what you're trying to disrupt... you feel it in your soul because you're putting yourself out there, trying to move the needle." – Micah Remley   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Micah Remley: LinkedIn: https://www.linkedin.com/in/micah-remley-b6430740/ Company Website: robinpowered.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD?si=22332d4cd4ef4e41See omnystudio.com/listener for privacy information.
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