Dive Club 🤿

Airbnb is making 3 big design investments to bring soul back to the app. So this episode pulls from interviews with their VP of Design, Teo Connor, and prototyping specialist Janum Trivedi. Learn why Airbnb is investing in 3D, motion design, and leaders who still have their hands in the clay.Teo Connor (VP of Design at Airbnb): https://www.dive.club/deep-dives/air-bnbAlex Schleifer (former Chief Design Offer at Airbnb): https://www.dive.club/deep-dives/alex-schleiferJanum Trivedi (prototyping specialist at Airbnb): https://www.dive.club/deep-dives/janum-trivedi

As soon as I finished our original interview, I knew I had to have Soleio on as the first repeat guest. He led early design efforts at Facebook and Dropbox. Now he invests in design-driven startups like Figma, Framer, Vercel, etc.So this week’s episode is all about how designers and startups can succeed in a world where everything is changing. We go deep into:Ideal traits for a founding designerHow startups can strategically attack incumbentsWhy the future belongs to designers who can shipThe backstory behind Soleio’s investment in PerplexityA potential future where one designer can service 5+ startupsWhat you can do to invest in your future founder journey todayHow Soleio approaches the design tooling space as an investorWhy we won’t use smartphones the same way 5 years from nowa lot moreSoleio’s first episodeMeng To’s video editing product (episode coming soon)Granola (Sam and Chris are the founders)Interview with Perplexity’s head of design (Henry Modisett)Pattern Breakers by Mike Maples, JrChapters 0:00 Intro 1:32 Designers who can ship 11:18 Dealing with the velocity of tech as an investor 13:27 The importance of brand for startups 18:00 Why Soleio beleives we won't be using smartphones the same way in 5 years 34:23 Qualities that Soleio looks for in first-time founders 36:58 How to succeed as a founding designer 44:53 Founders living in the future 55:05 How to invest in your future founder journey today

This week’s episode is with Joel Lewenstein who is the Head of Product Design at Anthropic where he works on cutting edge AI products like Claude. After 80+ episodes, I can honestly say this one’s “juice per minute” score is off the charts.Some of my favorite highlights:How the team prototyped Claude ArtifactsNew mental models for designing AI productsThe way designers shape strategy at AnthropicHow to master the dark art of prompting as a designerThe future of language as the dominant interface for AIDesigning for infinite degrees of freedom vs. user journeysHow Joel designed his interview process at Airtable/Anthropica lot more…The CEO of Anthropic (Dario Amodei)’s essay: Machines of Loving GraceA new 3 minute video showing how the team built Claude ArtifactsChad Thornton was the Head of Design at AirtableEverett Katigbak is the Brand Creative Director at AnthropicKim Bost is the design leader Joel collaborates with a lotJoel mentioned Jason Yuan’s interview about designing AI products with soul

Airbnb is one of the truly iconic design-driven companies. They set the bar for design innovation in so many ways. So this week’s episode is a deep dive with their VP of Design, Teo Connor.She gives us a behind-the-scenes look at how design operates at Airbnb including:How Airbnb is bringing vitality to the visual languageHow Airbnb is empowering designers to be designersHow to succeed in a design review with Brian CheskyWhy it’s not enough to think in terms of flows and screensWhy Airbnb is updating their design system to use more 3DHow they redesigned the checkout and welcome experienceWhy Airbnb has prioritized prototyping in code earlier in the processa lot more

Imagine your first traditional “product design” job is designing the Snapchat messaging UX for millions of people across the globe…Well that’s what Dan Moreno’s journey looked like as an engineer turned designer.So this week’s episode is a deep dive into his 5+ years designing Snapchat as well as his new role at a rocket ship startup called Captions.Some highlights:Dan’s formula for presenting design ideasHow Dan grew his visual skills as an engineerInside look at the AR exploration team at SnapchatHow to get the CEO of Snap excited about your ideaWhy designing at a startup brings more responsibilityHow Dan rethought what Snapchat messaging could bea lot moreSnap’s Lens StudioAndrew McPhee (Dan’s first manager at Snap)Gaurav Misra (founder of Captions)Pop a component plugin for Figma

I remember the exact moment where I first explored MercuryOS. It was clear Jason Yuan was one of the most skilled design thinkers I'd ever encountered. No wonder he landed a role designing AI products at Apple shortly after.But the main reason I wanted to interview him was to learn more about his new product called Dot. It's by far my favorite personal AI and a beautifully designed experience. So this conversation is a behind-the-scenes of his latest journey and a fun glimpse at what the future might hold for software products. We go deep into:What it looks like to design with soulWhat makes Jason’s design process uniqueWhy Jason left Apple to build New ComputerHow Dot is the spiritual successor to MercuryOSHow more designers need to become AI engineersWhy Jason thinks dynamic interfaces are over-hypedHow to design a product based on one magical interactionWhat Jason learned about storytelling from his background in theatrea lot moreDownload Dot or check out the websiteJason's original MercuryOS projectThe original Dot website featuring Mei’s story (from the Wayback machine so give it a minute to load)Jason references Shigeru Miyamoto (the creator of Super Mario Bros)

Mariana Castilho has one of the most impressive career trajectories of any designer I’ve ever met.I first saw her while mentoring through Shift Nudge and within a few years she’s landed roles at Universe, Vercel, and most recently as the first designer at Pierre.One of the keys to her growth has been investing in her skills as an engineer. So a big part of this interview is learning what it takes to transition from designer to builder.Some highlights:The future of design engineeringWhat makes designing dev tools uniqueHow Mariana has grown as a visual designerWhat it’s like working with design celebritiesWhat it means to care deeply about implementationHow she finally succeeded her 3rd time learning to codeHow teams like Vercel consistently hit a high bar for crafta lot moreSave $200 and join me in enrolling for UI Engineering 101 for designersMariana’s component library UI LabsMariana led the original design for v0 by VercelVercel’s Geist Design System

This week’s episode is with Janum Trivedi who makes some of the most stunning prototypes in all of design. So the main goal of this conversation is to answer the question “what makes a piece of software feel great?”Some of the key talking points:The 3 levels of animationShipping a major refresh of the Netflix iOS appWhy shaders are a big deal (and how they work)How Janum built the download animation for ArcWhy Janum built his own animation engine (Wave)Learning the principles of fluid design working on the iPad pointera lot moreCheck out Janum’s demos on his website2018 WWDC talk “Designing fluid interfaces”The Book of Shaders websiteDisney’s 12 principles of animation

Ben Blumenrose was one of the earliest designers at Facebook and has spent the last 12 years as a co-founder and Managing Partner of Designer Fund. That’s allowed him to invest in many of the design founders that you’ve heard from on this shown (like Jorn from Framer or Colin from Visual Electric).So the goal of this conversation is to tap into Ben’s perspective as a designer turned investor. This episode creates a blueprint for people interested in designing for startups or maybe even building a company of your own.Some highlights:The story of investing in FramerHow second-time founders think differentlyUnderstanding your gaps as a design founderWhat it looks like to truly act as an owner at a startupWhat Ben looks for when investing in design foundersWhat types of market opportunities Ben is most excited aboutHow Ben transformed customer support in his first month at FBThe things you should be learning on the job before launching a startupa lot moreApply for the Designer Fund Partnership program

Imagine leading the design of an AI product that skyrockets to a billion+ dollar valuation in under two years…That’s the story of Perplexity and today we get to hear from their founding designer and current Head of Design, Henry Modisett. Some of the highlights from this conversation:What it takes to thrive as a founding designerWhy Henry likes hiring designers who can codeThe challenges of designing dynamic interfacesWhy Henry didn’t want to anthropomorphize the AIThe initial creative direction for the Perplexity brandThe keys to making a consumer product cognitively fastWhy Henry built a mini design system as his very first stepa lot moreSHOW NOTESIvan (CEO of Notion)’s tweet about not having a design systemPerplexity’s incredible brand designer named PhiWe talked about how booking.com is a masterclass in optimizing UIKEY TAKEAWAYSStarting with a design systemBefore Henry had any idea what the Perplexity product would become, he built a component system in React as the first step. The goal was to give himself a toolbox to make it easy to assemble new features. Many components are obvious (ex: you know you’ll need a grid, type system, color system, buttons, etc.). We don’t have to overcomplicate design systems. They’re the thing you invest in to move fast… not the thing you invest in once you have most of the interface figured out.Empowerment through codeWhen you write code, you develop a stronger emotional attachment to the product. You’re also empowered to continually make improvements without having to go through engineers. The more removed you are from what ships, the easier it is to dish blame on someone else for an experience being janky.“Having designers that can code is a hack…quality just happens”Velocity is everythingHenry makes a point to prioritize velocity over exploration, debate, visual design, etc. And a big part of what makes that possible is empowering designers to make decisions. If it’s a UX question, the designer needs to make a call (”go with your gut and if you want to change it later you can”). This is also why having designers who can code is key. Nothing is cemented. You don’t need permission to iterate after something ships.Dynamic UI systemsAt the root of Perplexity are UI systems that display dynamic content based on what the user searches. That means as a designer you can’t possibly mock up all use cases. You have to think about interfaces as slightly abstracted (ex: “entity comparison” which can work for comparing dog breeds, restaurants, etc.). Part of designing a dynamic system is you have to be ok with percentage outcomes. Sometimes the formatting isn’t going to be perfect.You’re designing the system, giving AI the tools to use, and hoping that it works most of the time.

This week's episode is with Ryan Scott who was an early designer at Doordash and then spent years as a design lead at Airbnb. Nowadays Ryan teaches hundreds of designers ranging from seniors to VPs how to make a bigger impact at your company.This episode is jam-packed with insights about:What it’s like presenting at Airbnb CRITWays to unlock your credibility as a designerHow to mitigate risk when presenting your ideasWhat it takes to speak the language of the businessTypes of “PM-y” questions that designers should be askingHow Ryan led a massive redesign of the Airbnb booking flowThe right (and wrong) way to make a case for investing in UX debtHow to talk about your work in a way that resonates with non-designersa lot moreGet $100 off of Ryan’s course “Describing the ROI of design”Ryan’s case study on redesigning the Airbnb checkout flowPast interview with Alex Schleifer (Chief Design Officer at Airbnb)

Investing in my personal brand has been the best investment I’ve ever made in my career. So I wanted to find the perfect designer to give a personal branding masterclass and I think it’s Oliur.He’s built a massive audience across YouTube, Instagram, Twitter, etc. and he shares his hard-earned knowledge in this episode:Oliur’s keys to growing on social mediaDifferent ways to create leverage in your careerHow he (accidentally) landed a billion-dollar clientHow you can get more confident putting yourself out thereSpecific ways to build meaningful connections with other designersWhat designers need to know to get better at marketing themselvesa lot moreOliur cites James McDonald as an example of someone sharing their workOliur’s iPhone presets and high income streams videosWe talk about his friend Ali Abdaal (YouTuber, Podcaster, NYT bestseller)Jason Levin’s iMessage screenshot of Travis Scott performingI referenced Jack Butcher’s “this is pointless” graphDan Petty’s “That Marker Pack”The old Audience Building course on Maven (RIP)Turkish designer Oguz (Oliur talked about the power of his aesthetic)Gabe Valdivia’s new app Almanac that he built with Cursor

This week’s episode is with Maheen Sohail who is a senior staff designer working on generative at Meta. She joined as one of the earliest designers on both the VR and AI teams, so a big part of this discussion is about navigating ambiguity when there’s no clear playbook to follow.We go deep into:New types of interface patterns for AIThe unique ways she thinks about prototypingEthical considerations when designing AI produdctsHow Maheen explores AI models through side projectsWhy the goal posts for what it means to be a designer are shiftinga lot more⭐ KEY TAKEAWAYSNobody knows what they’re doingThis is especially true when you’re designing products for emerging technologies like AI. It’s easy to look at people working on these AI-native products and assume they have it all figured out… but we’re all still learning and exploring what’s possible. This came up in George Kedenburg’s episode too.Curiosity > everythingI asked Maheen what traits are more important than curiosity for people interested in designing AI products. Her answer? Nothing.The importance of passion projectsThere’s a trend I’m noticing in these interviews… the designers who are creating cutting edge use cases for AI are the ones actively exploring the technology with side projects. Reading essays isn’t the way to learn. You have to want something to exist in the world and use that as a reason to figure out what’s possible. For Maheen it was using AI models to colorize images of Pakistan. For Nate Parrott it was using AI to hallucinate in HTML.Maheen references Alex Cornell’s storytelling abilitiesMaheen’s demo for animating drawings (it’s very fun)We referenced Colin Dunn’s episode about the importance of naming in AI productsMaheen’s colorized photos of PakistanMaheen’s FakeID podcastMeta’s AI releaseMaheen raved about the Rosebud journalling app

After 8 years designing at Meta, George Kedenburg III pulled a 180 and joined Humane as a design lead. So this conversation is a deep dive into designing AI products and how the role of product designer evolves in an AI-native company:How to become a creative problem solverHow George navigates ambiguity at HumaneWhy there’s no such thing as an edge case with AIWhat George learned while using AI to learn PythonHow AI is reshaping the landscape for software designWhy George created a Slackbot to prototype his ideasWhy designing AI products is a bit like designing a kitchena lot morePushing past the pixelsThe real value of design is being able to look at an ambiguous situation and understand what you should explore.Rectangles so happen to be the most common way to express that value. But the real skill is creative problem solving.Working at a company like Humane forces designers to contribute design thinking beyond the pixels.Prompt design > prompt engineeringIf the AI model is a chef, then you’re responsible for designing the kitchen.You don’t know what the user will order, so it’s a lot of trial and error to ensure you have the right data on hand at the right moments.It’s no different than thinking through drop-off in an onboarding flow. Which is why George views working with these models as “prompt design” rather than “prompt engineering”There are no AI edge casesWhen you’re prototyping AI products, your prototypes don’t “break” or “fall over” like they do in Figma. That’s because the boundaries of what exists in the prototype become much blurrier.Instead of designing contained flows, you’re laying a foundation and allowing the model to extrapolate out from there. There are no more hard edges.George mentions Claude Artifacts as an example of someone putting the pieces together in the right order

Visual Electric has quickly become my go-to product for image generation and in this week’s episode we get to learn from the founder and designer, Colin Dunn. The whole discussion is an excellent look at the design founder journey as well as a deep dive into AI-native creative tools. We get into the weeds about:Visual Electric’s big bet to take on CanvaThe hidden challenges with designing AI productsColin's approach to early user and market researchThe art and science of raising funds for your startupWhere the value will accrue in the landscape for creative toolsWhere Colin draws the line between abstraction and power in UXThe wild backstory of how the company was named “Visual Electric”Lessons learned learned from early startup ideas that were shot downKey takeaways:AI is like electricity. Once we gained access to this new form of power, we immediately replaced candles with outlets. But it took 50+ years before the microwave and other staple household appliances were invented. When electricity came on the scene in the late 19th century it would’ve been impossible to imagine these types of products. Colin believes the electricity layer will quickly become commoditized, and instead is solely focused on building “appliances” for AI. Because someone is going to build the oven, the sewing machine, the coffee percolator, the electric can opener, etc. It might even be you 😉Choosing the level of abstraction is one of the core challenges with designing AI products. Most users don’t want to be burdened by all of the knobs and levers of the AI model. That’s why it’s essential that we define new patterns and mental models that make AI easy to understand. But you have to be careful, because “the more you abstract something, the less control users have over it”. One example Colin shares is why they’re considering combining the “reference slider” and “creativity slider”. It simplifies the UX but at the cost of control. And striking that balance is one of the challenging parts about designing Visual Electric.Language is an awkward medium for visual ideas. We need more effective ways to provide visual inputs if we want to generate high quality visual outputs.Want to get early access to Visual Electric’s new product? 👉 Click hereColin talks about his great his experience with User InterviewsGreg Rosen was the investor who helped Colin in the early daysJess Lee is the Sequoia partner they met withTom from Manual led the branding and chose the name “Visual Electric”Here’s Manual’s case study on designing the Visual Electric brandVisual Electric’s brand story page (which Ellis Hamburger helped with)