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Description
Becoming A Pharmacy Badass is a podcast dedicated to helping independent pharmacy owners diversify their revenue streams, optimize operations, and dramatically increase profits. Stop struggling and start thriving. Being successful isn’t reserved for only a lucky few. You too can have the pharmacy of your dreams. Let’s make pharmacy profitable again and let’s make you a pharmacy badass!
206 Episodes
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Getting stuck in the endless loop of prior authorizations? You’re not alone! In this session, Dr. Lisa Faast is joined by Aimee Crawley (National Sales Director), Brian Wyer (Director of Sales Support), and Jordan Martin (Senior Manager of Customer Success) from CoverMyMeds to show you how to make the PA process faster, easier, and more profitable for your pharmacy.
**Show Notes:**
1. **Introduction** [0:00]
2. **Myths About Prior Authorizations** [2:20]
3. **Overview of Cover My Meds** [5:25]
4. **Prior Auth Plus Technology* [8:36]
5. **Pharmacy Demo by Jordan Martin** [9:23]
6. **Provider's Perspective and Q&A** [19:47]
7. **Conclusion and Final Remarks** [27:06]
<br>
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this episode, Dr. Lisa Faast sits down with Craig Presser and Ryan from Skinesa to explore how a dermatologist-developed probiotic is redefining skin health — and helping independent pharmacies grow revenue through innovative wellness solutions. In this conversation: -How Skinesa supports acne, eczema, and rosacea through the gut-skin connection -The science behind dermatology probiotics and what makes Skinesa unique -How pharmacies can easily integrate Skinesa into their supplement lineup -Education strategies to help patients understand gut and skin wellness**
**Show Notes:**
1. **Intro** [0:00]
2. **Introduction to Skinesa and Its Unique Probiotic** [0:01]
3. **Clinical Breakdown and Research Background** [2:57]
4. **Challenges and Efficacy in the European Market** [4:45]
5. **Personal Experiences and Clinical Insights** [7:11]
6. **Business Opportunities for Independent Pharmacies** [11:04]
7.**Marketing and Distribution Strategies** [14:24]
8.**Patient Testimonials and Clinical Evidence** [15:21]
9.**Conclusion and Contact Information** [18:50]
<br>
**Website mentioned in this episode:**
Contact Skinesa
https://www.skinesa.com/
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
In this session, Dr. Lisa Faast sits down with Anthony Eshaghi, COO of Journey Health, to discuss how small business owners can regain control over their group benefits and fix what’s broken in the current health insurance system.
Discover practical strategies to take charge of your employees’ health plans, cut unnecessary costs, and create smarter, more sustainable benefits that work for both employers and staff.
**Show Notes:**
1. **Introduction** [0:00]
2. **Introduction of Journey Health and Health Insurance Challenges** [4:41]
3. **Historical Context and Current Health Insurance Issues** [10:51]
4. **Understanding Health Insurance Plans and Funding Models* [22:30]
5. **The Parallel Health Economy and Future of Health Insurance** [31:53]
6. **Q&A and Next Steps** [47:32]
<br>
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
In this insightful conversation, Luke Gunderson and Stephanie Zimmerman share how pharmacy owners can use the 80/20 rule to simplify patient care, reclaim their time, and grow profits — without burning out.
Drawing from real pharmacy experiences, they reveal how focusing on the vital 20% of patients and opportunities delivers 80% of the results. Luke and Stephanie discuss how flexible dosing becomes a practical tool in that strategy — improving adherence, creating better outcomes, and turning patient care into a powerful profit lever.
**Show Notes:**
1. **Introduction** [0:00]
2. **Introduction of Guests and Initial Questions** [4:00]
3. **Overview of Real Value RX** [8:01]
4. **Explanation of Flexible Dosing* [9:47]
5. **Addressing Concerns About Audits and Rebates** [13:06]
6. **Strategies for Implementing Flexible Dosing** [23:07]
7. **Practical Examples and Next Steps** [29:21]
8. **Conclusion and Final Remarks** [34:19]
<br>
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; 75 Hard for Pharmacy Owners | Finish 2024 Strong & Boost Your Pharmacy Profits is a game-changing webinar designed to help pharmacy owners master mental toughness, discipline, and business growth strategies.**
**Show Notes:**
1. **Introduction and Meeting Context** [0:00]
2. **Overview of 75 Hard for Pharmacy Owners** [2:38]
3. **Detailed Explanation of 75 Hard Rules** [8:34]
4. **Additional Resources and Support** [24:54]
5. **Q&A and Closing Remarks** [30:41]
<br>
**Links mentioned in this episode:**
[How To SignUp]
(https://wo4qver7.pages.infusionsoft.net/)Websites Mentioned:
https://www.drlisafaast.com/-----
####
**Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this video, Dr. Lisa Faast shares her tailored version of the popular "75 Hard" challenge, specifically designed for pharmacy owners who want to grow their businesses.**
**Show Notes:**
1. **Introduction to the Podcast and the 75 Hard Challenge** [0:00]
2. **Rule 1: Post a Video on Social Media Every Day** [2:16]
3. **Rule 2: Offer an Upsell with Every Transaction** [3:02]
4. **Rule 3: Write a Handwritten Thank You Note for Every Shifty** [3:34]
5. **Rule 4: Read 10 Pages of a Business Book Every Day** [4:48]
6. **Rule 5: Share Your Numbers with an Accountability Partner** [5:18]
7. **Conclusion and Call to Action** [6:12]
<br>
**Links mentioned in this episode:**
[How To SignUp]
(https://wo4qver7.pages.infusionsoft.net/)Websites Mentioned:
https://www.drlisafaast.com/-----
####
**Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this video, Lisa Faast shares three simple ways to help your pharmacy grow during the holiday season. She talks about hosting "Pictures with Santa" events to attract families, partnering with local charities to bring in more customers, and running fun coloring contests to get people involved and active on social media.**
**Show Notes:**
1. **Holiday Marketing Strategies for Pharmacies** [0:00]
2. **Pictures with Santa: Driving Foot Traffic** [1:21]
3. **Partnering with Charities: Increasing Visibility** [3:38]
4. **Coloring Contests: Engaging the Community** [5:52]
5. **Conclusion and Call to Action** [7:05]
<br>
**Links mentioned in this episode:**
[How To SignUp]
(https://wo4qver7.pages.infusionsoft.net/)Websites Mentioned:
https://www.drlisafaast.com/-----
####
**Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this video, Lisa Faast, CEO of DiversifyRx, talks about how pharmacy owners can increase their business's value. She explains the difference between independent and chain buyers and shares important financial terms like EBITDA and add-backs. Lisa gives tips on increasing profits, cutting costs, and joining groups like Carex for better results. She also emphasizes the need for regular profit extraction and good marketing to boost script counts.**
**Show Notes:**
1. **Introduction and Purpose of the Webinar** [0:00]
2. **Lisa Faast's Experience and Challenges in Pharmacy Ownership** [2:06]
3. **Factors Influencing Pharmacy Value** [4:00]
4. **Key Financial Terms and Concepts** [9:07]
5. **Goodwill and Its Impact on Pharmacy Value** [13:50]
6. **Operating Income and Financial Statements** [16:32]
7. **Calculating Pharmacy Value** 22:36]
8. **Strategies to Increase Pharmacy Value** [34:45]
9. **Marketing and Increasing Script Count** [53:16]
10. **Final Thoughts and Resources** [58:00]
<br>
**Links mentioned in this episode:**
[How To SignUp]
(https://wo4qver7.pages.infusionsoft.net/)Websites Mentioned:
https://www.drlisafaast.com/-----
####
**Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this Episode of the Becoming a Badass Pharmacy Owner Podcast; Dr. Lisa Faast with Dr. Jamie Wilkey talk about Monetizing PGx**
**Show Notes:**
1. **Introduction and Overview of the Webinar** [0:00]
2. **Discussion on Location and Real Estate** [3:23]
3. **Evaluating Pharmacies with Contracts Only** [6:59]
4. **Role of Brokers in Pharmacy Transactions** [10:28]
5. **Legal and Financial Considerations** [16:54]
6. **Impact of Expenses on Pharmacy Value** [25:24]
7. **Making a Pharmacy Attractive to Buyers** [34:12]
8. **The Role of Care RX in Pharmacy Valuation** [42:14]
9. **Joining Care RX and Its Benefits** [50:00]
10. **Conclusion and Additional Resources** [1:01:15]
<br>
**Links mentioned in this episode:**
[How To SignUp]
(https://wo4qver7.pages.infusionsoft.net/)Websites Mentioned:
https://www.drlisafaast.com/-----
####
**Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this episode of Pharmacy Badass, host Heather Haro is joined by Theresa Von Fricken and Theresa Cuttitta from Flash Returns to discuss the benefits and process of reverse distribution for pharmacies. Established in 2017, Flash Returns specializes in handling expired, unwanted, or unused pharmaceuticals, offering solutions for credit processing or proper disposal. **
**Show Notes:**
1. **Introduction and Guest Introduction** [0:00]
2. **Explanation of Reverse Distribution** [3:26]
3. **Challenges in Pharmacy Reverse Distribution** [7:40]
4. **Misconceptions About Reverse Distribution** [11:36]
5. **Importance of Transparency and Customer Service** [19:14]
6. **Reporting and Data Utilization** [24:12]
7. **Future Trends and Preparation** [36:15]
7. **Efficiency Tips and Best Practices ** [40:17]
7. **Conclusion and Final Thoughts ** [45:24]
<br>
**Links mentioned in this episode:**
[How To SignUp]
(https://wo4qver7.pages.infusionsoft.net/)Websites Mentioned:
https://www.drlisafaast.com/-----
####
**Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this Episode of the Becoming a Badass Pharmacy Owner Podcast, discover the benefits of the new GLP-1 Support Kit, introduced by Dr. Mark Nelson, designed to enhance patient care and improve weight management. **
**Show Notes:**
1. **Introduction and Purpose of the Webinar** [0:00]
2. **Dr. Mark Nelson's Introduction and Background** [2:54]
3. **Details of the GLP-1 Support Kit** [3:50]
4. **Nutrition Support Plan and Optimization Kit** [5:14]
5. **Healthy Muscle Products and Non-GLP Weight Loss Plans** [9:10]
6. **Online Resources and Healthy Habits** [12:34]
7. **Business Opportunities and Revenue Streams** [17:18]
8. **Q&A and Closing Remarks** [22:56]
<br>
**Links mentioned in this episode:**
[Download for more info:]
(https://drive.google.com/file/d/1PK4kr3K43rmKsd9Z720YIAAPoexs10Fm/view?usp=sharing https://drive.google.com/file/d/1ns8z4bOcqEJBg5tJpVA4BZtbJogNO8oE/view?usp=sharing)
Websites Mentioned:
https://www.drlisafaast.com/-----
####
**Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this episode, Dr. Lisa Faast uncovers the secret to improving cash flow in your pharmacy by focusing on three essential key performance indicators (KPIs): payroll ratio, inventory turns, and operational expenses.**
**Show Notes:**
1. **Cash Flow Management in Pharmacies ** [0:00]
2. **Payroll Ratio: A Crucial KPI** [1:19]
3. **Inventory Turns: Optimizing Cash Flow** [2:40]
4. **Operational Expenses: Keeping Them in Check** [4:24]
5. **Resources and Support for Pharmacy Owners** [5:17]
<br>
**Links mentioned in this episode:**
[How To SignUp]
(https://wo4qver7.pages.infusionsoft.net/)
Websites Mentioned:
https://www.drlisafaast.com/
**In this episode, Dr. Lisa Faast shares how pharmacy synchronization can transform your business.**
**Show Notes:**
1. **Pharmacy Synchronization Overview** [0:00]
2. **Layers of Synchronization** [2:47]
3. **Adding Supplements** [4:57]
4. **Therapy Optimization** [7:05]
5. **Implementation and Challenges** [9:13]
6. **Benefits of Synchronization** [10:50]
<br>
Websites Mentioned:
https://www.drlisafaast.com/
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this video, Dr. Lisa Faast shares the #1 strategy she recommends to boost pharmacy growth—a simple patient referral program. She explains how referral programs turn current patients into your biggest promoters, bringing in new business, more profits, and stronger community relationships—all without extra marketing costs.**
**Show Notes:**
1. **Intro** [0:00]
2. **Referral Programs for Pharmacy Growth** [0:01]
3. **The Power of Word-of-Mouth Marketing** [2:03]
4. **Implementing a Compliant Referral Program** [3:02]
5. **Benefits of a Referral Program** [7:36]
6. **Resources and Support for Pharmacy Owners** [8:55]
<br>
**Website mentioned in this episode:**
https://www.drlisafaast.com/
Pharmacy Badass University membership: https://membership.diversifyrx.com/
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
In this week’s Profit Playbook: End 2025 Like a Badass webinar, Heather Haro sits down with Christina O’Connor, Registered Dietitian from Pendulum, for The Probiotic Playbook for Pharmacy Success: Winning the Gut Health Game.
**Show Notes:**
1. **Introduction** [0:00]
2. **Introduction to Pendulum Therapeutics and Christina O'Connor** [6:01]
3. **Benefits and Applications of Pendulum Products** [11:36]
4. **Course Modules and Market Opportunity** [17:21]
5. **Identifying Patients and Pricing Information** [22:36]
6. **Additional Products and Meal Plans** [34:10]
7. **Conclusion and Next Steps** [35:09]
<br>
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**Pharmacy owners, are you worried about how the government shutdown might affect your business? The good news: most pharmacies won’t see a big hit to revenue. Medicare and TRICARE payments will continue, and USPS won’t be affected. But SBA loans and patients who are federal workers could face delays or challenges.**
**Show Notes:**
1. **Intro** [0:00]
2. **Government Shutdown and Its Impact on Pharmacies** [0:05]
3. **Potential Disruptions and Strategies for Pharmacy Owners** [2:40]
4. **Additional Considerations and Resources** [3:47]
<br>
**Website mentioned in this episode:**
https://www.drlisafaast.com/
Pharmacy Badass University membership: https://membership.diversifyrx.com/
-----
#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
**In this episode, Dr. Lisa Faast, pharmacy owner and host of the Pharmacy Profit Summit, shares how AI can handle repetitive tasks like marketing, sales documents, and patient communication—so your team can focus on what really matters.**
**Show Notes:**
1. **AI Adoption in Pharmacies** [0:00]
2. **AI in Marketing and Sales** [1:16]
3. **Level 1 AI Applications** [3:05]
4. **Level 2 AI Applications** [3:26]
5. **Level 3 AI Applications** [4:49]
6. **Agentic Bots and Efficiency** [6:36]
7. **Employee Feedback and Future of AI** [10:50]
8. **Conclusion and Invitation** [12:37]
<br>
Websites Mentioned:
https://www.drlisafaast.com/
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
In this episode, Heather Haro welcomes Ronald Collins (Senior VP, RxBLU) and Andrea Sumlin (Sales Director, RxBLU) to break down the strategies every pharmacy owner needs to compete and WIN with cash-first models.
**Show Notes:**
1. **Introduction** [0:00]
2. **Introduction of RX Blue and Its Features** [1:56]
3. **Demo of RX Blue's Cash Prescription Features** [5:20]
4. **Advantages of RX Blue's Cash Pricing Structure** [13:26]
5. **Customer Service and Support at RX Blue** [25:01]
6. **Pricing and Implementation Details** [29:37]
7. **Conclusion and Call to Action** [31:08]
<br>
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
So many pharmacy owners have great ideas for new programs, services, or revenue streams—but struggle to actually implement them.
In this episode, Dr. Lisa Faast reveals the secret to implementation and why most independent pharmacies fail at turning plans into reality. Using analogies like freight trains, lasagna layers, and marathon training, Lisa shows you how to take a structured, step-by-step approach to make real progress without overwhelm.
**Show Notes:**
1. **Introduction** [0:00]
2. **Challenges in Implementation* [2:23]
3. **Setting Aside Time for Implementation** [3:34]
4. **Ruthless Prioritization and Time Management** [4:21]
5. **Creating a Structure for Implementation* [9:32]
6. **The Importance of Focus and Deliberate Action** [10:32]
7. **Conclusion and Call to Action** [11:59]
<br>
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
Too many pharmacy owners chase growth and revenue—only to find themselves stressed, underpaid, and struggling with cash flow.
In this episode, Dr. Lisa Faast shares why profit is the new growth and why shifting your mindset from vanity metrics to bottom-line results is the only way to build a sustainable, thriving pharmacy.
**Show Notes:**
1. **Introduction** [0:00]
2. **Understanding the New Member Box and Its Message** [1:06]
3. **The Importance of Profit Over Revenue** [4:12]
4. **Optimizing Operations for Profit** [4:32]
5. **Conclusion and Call to Action* [6:20]
<br>
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#### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
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