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Ecommerce Industry SoundBytes features interviews with CEOs in the ecommerce sector, such as eBay CEO Meg Whitman. AuctionBytes Editor Ina Steiner has been covering online-auctions, ecommerce and online-payment services since 1999 and uses her experience to delve into issues of concern to retailers and online-auction sellers. Ina has interviewed executives from eBay, Google, Yahoo and PayPal as well as such experts as marketing guru Seth Godin.
122 Episodes
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Mike Grehan is a Director at Incisive Media and producer of one of the longest-running Internet conferences, formerly known as Search Engines Strategies, recently rebranded as ClickZ Live . In addition to explaining what online merchants can get out of attending the conference, Grehan talks about some of the challenges retailers face as Google evolves its marketing programs, from Product
Eric Nash of Stamps.com talked to EcommerceBytes Editor Ina Steiner just days before the USPS rate changes took effect on Sunday, January 26, 2014. He reviewed some of the major changes that online sellers should know about and said the good news was that for Priority Mail, popular with online sellers, rates are going up a net zero percent. But pay attention: one class of mail is going up
EcommerceBytes editor Ina Steiner spoke to Rakutens COO and Chief Marketing Officer Bernard Luthi on Monday to discuss results of the Black Friday holiday shopping weekend. Rakuten saw a couple of days with growth over 100%, and saw shoppers start their buying early in the week. Luthi shared information about top-selling products and categories on Rakuten and also had some tips for online
ZooZ helps online merchants create a streamlined checkout process on their online and mobile websites. Noam Inbar, Vice President of Business Development for ZooZ joined EcommerceBytes to discuss a new service that lets mobile shoppers purchase an item by tapping on an ad. Rather than being brought to a checkout page on a different site, the consumer can purchase the product in a full native
eBays Director of Seller Protections Rich Matsuura joined EcommerceBytes to talk about how eBay protects sellers from bad buyers through its Seller Protection Program. What constitutes feedback extortion? Can low-volume sellers ever recover from low DSR ratings? Why not give sellers automatic 5-star DSRs if a buyer doesnt file an issue or leave feedback in a certain time frame? These were some
Buy.com opened its site to third-party sellers beginning in 2009 and now has 5,000 active sellers on the Buy.com Marketplace - which now exceeds the first-party distribution business. Buy.coms Chief Marketing amp; Operating Officer Bernard Luthi and Senior Director of Merchant Acquisition and Business Development George Chang joined EcommerceBytes to talk about the program and
Rafael Zimberoff is Product Manager for ShipRush and joined EcommerceBytes Editor Ina Steiner to talk about eBays new international shipping program. The eBay Global Shipping Program (GSP) is designed to facilitate cross border trade, and Zimberoff says there are some aspects of the program that eBay sellers will find quite compelling. One is the exposure U.S. GSP listings will receive in
In May, Google announced the end of free listings in Product Search, and on October 1, 2012, the search giant is moving to a paid model on the Google Shopping platform. Demandware Solutions Marketing Lead Gary Lombardo sat down with EcommerceBytes Editor Ina Steiner at the recent Shop.org Summit in September to discuss how merchants are dealing with the changes. Retailers must ensure that
Merchants were still in disbelief that Google was moving its Shopping search engine to a pay-to-play model at the June 2012 Internet Retailer conference in Chicago. Ecommerce Manager for Shopvisible Will Devlin sat down with EcommerceBytes during the show to discuss the changes. He revealed that some clients have 10 - 15 percent of their total web revenue coming from Google Product Search (aka
Jim Davidson of Bronto shared some tips and information from the companys quot;Top 12 Marketing Tips for the Holidays quot; report. Davidson says online merchants should start looking now at last years promotions and look at them from a lot of different angles. For example, identify your best performing promotion, and determine the factors that made it successful. Companies send more
Auctionopia is a new online marketplace, and EcommerceBytes Editor caught up with founder Tom Popomaronis at the June 2012 Internet Retailer Conference to learn more. Popomaronis discusses the three-pronged approach the company is taking and says its trying to attract many types of sellers of all sizes with several different auction formats. There is the traditional eBay approach; a scheduled
Vivian Li is Brand Manager for Shipping Products at DYMO Endicia , which provides customizable, easy-to-use and affordable shipping and mailing software solutions. Using online postage solutions enables merchants to get cheaper Commercial Base pricing as opposed to Retail pricing available at the counter of local postal locations. Vivian explains some of the changes that the USPS rolled out in
President of eBay Global Marketplaces Devin Wenig sat down with EcommerceBytes Editor Ina Steiner to talk about what hes learned in the past 6 months since joining eBay and about the challenges eBay Marketplaces and its online sellers are facing. Devins priorities include Cross Border Trade (CBT) and opening up markets outside of the U.S. and Western markets. He discussed his goal of increasing
eBay announced the first Seller Release of 2012 on February 28, 2012, and eBay Vice President of Merchant Development Michael (MJ) Jones and the Senior Manager of Community amp; Development for eBay Marketplaces Jim (Griff) Griffith joined EcommerceBytes Editor Ina Steiner to talk about the changes and their impact on sellers. They discussed the benefits as well as the challenges sellers
Skip McGrath is an author and newsletter publisher who has been selling online since 1999, and he joined EcommerceBytes to talk about his experience using Amazons FBA fulfillment service. He explains how selling through FBA can help merchants get exposure by helping them quot;win the Buy Box quot; and discusses some of the other challenges and rewards of selling on both Amazon.com and
Laura Brooks is Vice President of B2B Ecommerce for Staples Advantage and joined EcommerceBytes Editor Ina Steiner to talk about her experience building a new website for the Advantage program. Staples Advantage generates over $6 billion in sales with 90% of that business done online. Laura has been with Staples for nearly 15 years and is responsible for the development and management of
A few years ago, Cynthia Lizana had a problem many online sellers wish they had - she was having trouble keeping up with a flood of orders that were coming in every day for products she sold through her business, TexCynGoods . Cynthia decided to use Amazons FBA fulfillment service, which helped her through the growing pains. Now, she faces a different problem thanks to the changes Amazon has
Shipwire is an outsource fulfillment platform for online retailers, and Vice President of Marketing amp; Business Development for the company, Nate Gilmore, joined EcommerceBytes to talk about the shipping issues his clients are facing. The most significant aspect of news coming from the USPS is lack of a plan with approval and an implementation process, according to Gilmore, who says
Jeffrey Katz is a technology- and travel-industry veteran who served as President and CEO of LeapFrog Enterprises and as Chairman and Founding CEO of Orbitz. He joined Nextag in 2010 and is bringing a new vision to the price comparison shopping engine. He joins EcommerceBytes Editor Ina Steiner from the floor of the Shop.org conference and talks about merchant needs, social and mobile trends,
Daniel Leffel, founder of YardSellr , joined EcommerceBytes recently to discuss his site and talk about social commerce. YardSellr is different from traditional marketplaces because its sellers use social networking sites to engage shoppers. YardSellr has also set up feeds by category, called blocks, that shoppers can subscribe to in order to help them find items. Danny says the YardSellr
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