DiscoverFULL COMP: The Voice of the Restaurant Industry Revolution
FULL COMP: The Voice of the Restaurant Industry Revolution

FULL COMP: The Voice of the Restaurant Industry Revolution

Author: Josh Kopel

Subscribed: 27,323Played: 116,360
Share

Description

Staring down the barrel of a 60% permanent closure rate...It's time to fix what's broken.

FULL COMP is a weekly show exploring the past and future of the hospitality industry. Provocative and actionable, the show aims to ask the tough questions, supplying listeners with the tools and resources needed to thrive post-pandemic.

The host, Michelin-rated restaurateur Josh Kopel, challenges conventional wisdom by hosting both hospitality professionals and thought leaders from outside of the industry, offering a new perspective on an old business.
93 Episodes
Reverse
Food delivery has always been complicated and prohibitively expensive and, when third party delivery came on the scene, it seemed like a godsend. It appeared to be an infrastructural solution to a foundational problem. But this gift has also been a curse for many restaurateurs.  30% commissions didn't make since when delivery constituted 15% of our sales. Now that it constitutes 80+ percent, the wheels are coming off the bus. Enter Roger Avats, a tech pioneer that has set his sights on saving the restaurant industry, one delivery at a time. Today, Roger takes us through his plan to help get restaurateurs back in the driver's seat. For more on InHouseDelivery go to www.inhousedelivery.com ________________________________ Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: Full Comp - www.restaurants.yelp.com/fullcomp The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth Restaurant Marketing School - www.restaurants.yelp.com/marketingschool Restaurant Influencers: The Playbook - www.restaurants.yelp.com/influencers
I've spent a lot of time over the last several months thinking about legacy.  I can't help but wonder if my efforts will result in a lasting impact on our industry. Am I able to move the conversation forward? Can I improve the day to day lives of my peers? I look to guys like Ben Leventhal for inspiration. Ben's contributions to food media and tech are undeniable. On the heels of him stepping down as GM of Amex's Global Dining Team, we look back at his legacy and what comes next for him and for the restaurant industry. ____________________________________________________________ Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: Full Comp - www.restaurants.yelp.com/fullcomp The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth Restaurant Marketing School - www.restaurants.yelp.com/marketingschool Restaurant Influencers: The Playbook - www.restaurants.yelp.com/influencers
Our industry is full of one hit wonders. Innovators that are able to capture lightening in a bottle but only once. Many of us dream of a culinary empire with locations that span the globe. What I've been trying to figure out is what enables some folks to achieve this dream while so many of us fail in the pursuit. Today we chat with Adam Fleischman, a self taught chef that created and scaled both Umami Burger and 800 Degree Pizza worldwide. We unpack the mindset and the strategy that enabled him to grow these businesses to global proportions. Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: Full Comp - www.restaurants.yelp.com/fullcomp The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth Restaurant Marketing School - www.restaurants.yelp.com/marketingschool Restaurant Influencers: The Playbook - www.restaurants.yelp.com/influencers
There are roughly 1300 self made billionaires in the world. That may seem like a big number but when you compare that to the 7.8 billion people on the planet, it's incredibly small. How did they get there? Is it luck, skill or a combination of the two? Today we delve into the aspirational story of real estate tycoon Grant Cardone who elected to go back to zero just to see if he could do it all over again. Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: Full Comp - www.restaurants.yelp.com/fullcomp The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth Restaurant Marketing School - www.restaurants.yelp.com/marketingschool Restaurant Influencers: The Playbook - www.restaurants.yelp.com/influencers
You don't know what you don't know. For many of us, the laws have changed on an almost daily basis on a local, state and federal level. Each change increases the odds of a slip up that could cost us thousands. Today we chat with attorney Anthony Zaller who will run us through what we need to know to stay protected, what resources are at our disposal and what steps we need to take to remain compliant. Below you'll find links to the resources mentioned in Anthony's episode: Firm website: www.zallerlaw.com Blog: www.californiaemploymentlawreport.com Youtube Channel: https://www.youtube.com/c/EmploymentLawReportCA Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: Full Comp - www.restaurants.yelp.com/fullcomp The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth Restaurant Marketing School - www.restaurants.yelp.com/marketingschool Restaurant Influencers: The Playbook - www.restaurants.yelp.com/influencers
Empire building has become the standard in our industry. Why have one restaurant when you can have 100? This ambition, paired with debt financing, has led to the collapse of our industry. Many of us grew too big too fast. Enter Tyler Wilson. Tyler has spent the last decade growing from one location to two, without incurring one penny of debt. Wins and losses are financed from the profits of the business not debit from outside investment. In this episode we dig into the pros and cons of a debt free restaurant model. For more on Tyler's restaurant go to Wurstkuche.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com to claim your free page and learn more about these powerful tools for your business.
My greatest frustration as a restaurateur has always been marketing. I knew we were doing a great job in the restaurant, I knew the community was in need of what we were offering but I had no idea how to effectively communicate that. There's so much noise out there, how do you break through? Most of us can't afford to hire a digital marketing expert but I happen to be close friends with one of the best, Eric Siu. Eric has built a $25M empire helping individuals and companies reach their target markets. Today we unpack what has driven his pursuit of excellence, his strategies for building audience and unveil his latest project, the Restaurant Marketing School podcast. Be sure to check out Eric's book, Leveling Up, and subscribe to our newest podcast Restaurant Marketing School. Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com to claim your free page and learn more about these powerful tools for your business.
The restaurateurs that have really thrived over the last 10 months are the ones that have embraced the reality of our situation. They've accepted the pandemic and reworked their concepts to meet these new challenges head on. Mindfulness, innovation, pliability and strict adherence to standards have become the tools of the trade. Few incapsulate this more than Lindsay Tusk. From moving her restaurant into the middle of a farm to building out the retail arm of their business, they are making the pandemic work for them. Today we unpack what's worked, what hasn't and where we go from here. For more on their projects go to quincerestaurant.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com to claim your free page and learn more about these powerful tools for your business.
The pandemic didn't pick favorites. For each small, independent restaurant that has shut down, just as many celebrity chefs have lost everything. But they'll be fine. I'm sure they're sitting on piles of money, right? Wrong. When the fundamentals of an entire industry are wrong, every participant at every level suffers. Chef Brooke Williamson has reached the pinnacle of what our industry has to offer and is successful by every metric. In sharing her story with you today, I'm hoping to show that the view from the top, looks a lot like the view from where you're sitting today. Be sure to follow her on Chef Brooke on instagram using the handle chefbrookew. Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com to claim your free page and learn more about these powerful tools for your business.
We all hope to be successful, but how many of us plan to be successful? Susan Sarich of SusieCakes took the time to plan every aspect of her restaurant. The research and development that went into her business plan directly resulted in the success she had after opening. Having weathered two economic disasters and with dozens of locations under her belt, her plan seems bulletproof and in today's episode we walk through it step by step. For more on SusieCakes go to susiecakes.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on Josh's personal calendar: https://bit.ly/3otQm8z Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com to claim your free page and learn more about these powerful tools for your business.
Some of the most inspiring things to come out of the pandemic have been the unexpected acts of heroism we've seen within our industry. In the worst of times, we still find ourselves of service to others. Few illustrate that ideal more that Chef Greg Baxtrom. He's converted one restaurant into a community food bank and another into a platform for aspiring chefs of color. In this episode we dive into the experiences and choices that have made him a world class chef and a community leader. For more on the chef and his projects go to www.olmsteadnyc.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
As a leader, it takes courage to experience a problem and then chart the new course to remedy it. Vision is required to see that problem before it happens and make it part of your solution. Andy Hooper of &pizza is that kind of visionary. His early investments in technology and company culture have paid dividends over the last 9 months. They spent 2020 growing the company and will expand even farther in 2021. In this episode we unpack the management tools and resources he's created and how he's successfully utilized them despite the pandemic. For more on &pizza visit www.andpizza.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
So many of us were unprepared for the struggles we'd experience in 2020. Justin Rosenberg of Honeygrow was well prepared for any obstacles that came his way. Why? Some brands are built on strong economies and good luck, others are forged in fire. In this episode, Justin walks us through the hard lessons he learned scaling Honeygrow and how that prepared him for the pandemic. For more Honeygrow go to www.honeygrow.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
Cross-training to composting, there's a new breed of restaurateur out there. They're leveraging the newest restaurant tech and strategies from outside of our industry to create entirely new companies. Chef Camilla Marcus is leading the charge for change and today we run through several of her endeavors including a restaurant focused tech conference, a nonprofit for hospitality workers and her zero waste restaurant West~Bourne. For more on West~Bourne go to www.westbourne.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
I am not a great leader but I certainly aspire to be one and I've gotta believe that's half the battle. Any improvements I've made over the years can be traced directly back to the great coaches I've had and the great lessons they've taught me. One of the greatest coaches I know is Howard Solomon. I reached out to him because, in this moment, I think we could all use a little coaching. In today's chat we unpack what it takes to become a great leader and how to inspire greatness in your team. If you're looking to level up visit www.solomonleaders.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
Today, I might come off as a little hypocritical. I've had the good fortune of having my brands grace the pages of almost every food publication in the country. But I also spent years out of the spotlight and I remember how cold and frustrating those days were. When you're in you're in. When you're out, you're out. Those days and that kind of journalism need to be done. Today we chat with Antonio Diaz, founder of Life and Thyme, an independent food media magazine determined to highlight the people behind the products. It's a big publication telling small stories and today we hear Antonio's story and how he's taking professional responsibility for the recovery of our industry. To check out the magazine go to www.lifeandthyme.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
We have several new projects launching in 2021. Here's a preview! Restaurant Marketing School Hosted by famed digital marketer Eric Siu and Michelin-rated restaurateur Josh Kopel, RMS provides daily digital marketing tips, giving restaurateurs the tools they need to communicate with their existing customers and reach an entirely new customer base. Each episode is only 4-7 minutes, providing bite sized, actionable information that listeners can implement in their restaurants that day. Release Schedule: Monday-Friday Season 1 launches 1/11/21 Restaurant Influencers: The Playbook Restaurant Influencers offers readers a peek at the playbook of successful restaurateurs from across the country. Informative and actionable, these are the stories, tools and resources that will ensure the hospitality industry thrives. Digital publication launches 1/18/21 Release Schedule: Daily Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
In Season 3, the restaurant revolution is taking a new shape. As we see our way out of the pandemic the new ideas and strategies we've implemented have taken root and blossomed. We have entered the Restaurant Renaissance. Season 3 focuses on the revolutionary ideas and leaders that have thrived during this difficult time, empowering listeners to walk a similar path. Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
No different than Season One, I find it impossible to pick out my favorite episodes from Season 2.  Having said that, I do have my favorite lessons.... We've got much more planned for Season 3 which launches January 5th. Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
For many of us, wine is hard. It’s a world with a language all its own and there’s just something about it that’s always made feel foolish. Whether by design or not, that uneasiness…that inaccessibility needs to change.  One of the soldiers leading the charge towards diversity and inclusion is Julia Coney. Her mission is to bring the world of wine to underserved groups and bringing diversity to the industry at large. Today we explore her role within the industry and her efforts to make the wine world look more like the world around us. For more on Julia and her initiatives go to www.juliaconey.com Sign Up for Our Weekly Newsletter: https://pineapplepost.news Book time on my personal calendar: https://bit.ly/3otQm8z Download our restaurant recovery guide: https://bit.ly/2ZAcmo0 Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
loading
Comments (2)

ID17606932

Setting the Table for Success

Jan 30th
Reply

ID17606932

I read Danny Too

Jan 30th
Reply
Download from Google Play
Download from App Store