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2.176 Why Your Company Values Aren't Driving Behaviour – with Hope Collins

2026-09-2721:58

What happens when your company values sound good on paper, but don’t actually influence how people behave? In this episode, Karen is joined by Hope Collins to explore why values like integrity, respect and excellence can be so open to interpretation, and what businesses can do to turn those values into clear, observable behaviours. Hope shares her approach to creating commitments that help people understand what’s expected of them and give managers a much stronger foundation for a...

2.175 The First 90 Days: How to Manage Probation the Right Way

2026-09-2017:29

We spend a lot of time thinking about how to find the right person, but what happens once they accept the job? Those first 90 days can tell you a lot about whether someone is going to become a confident, engaged member of your team. But too often, probation becomes a date in the calendar rather than an ongoing process, with managers waiting until the end of three or six months to decide whether someone is working out. In this episode, Karen looks at how to manage probation in a wa...

2.174 Building a Mentally Healthy Workplace: Beyond R U OK? Day

2026-09-1314:55

Every September, R U OK? Day reminds us to ask an important question. But what happens after someone answers, "Actually, I'm not OK?" In this episode of Karen Kirton explores what really creates a mentally healthy workplace and why the answer isn't another wellbeing initiative. Drawing on her experience working with small and medium sized businesses, Karen discusses why leadership has one of the biggest influences on workplace wellbeing. She unpacks psychosocial hazards in plain E...

2.173 Manual Processes Don’t Just Waste Time. They Hold Back Your People and Your Business.

2026-09-0630:20

Most conversations about AI and automation focus on efficiency, saving time or reducing costs. But what if the biggest opportunity isn't about technology at all? In this episode Karen sits down with Peter Morrissey to explore the hidden cost of manual processes and why businesses should rethink how they approach automation. Rather than trying to automate everything overnight, Peter explains why the best place to start is by talking to your team, identifying repetitive tasks and creating...

2.172 Why Great Branding Starts Inside Your Business- with Chris Hekeik

2026-08-3031:11

When people talk about branding, it's easy to think about logos, colours and marketing campaigns. But what if the real strength of your brand comes from something much closer to home? In this episode, Karen speaks with branding strategist and ModeMedia founder Chris Hekeik about what it takes to stand out in an increasingly noisy world. While the conversation begins with marketing and brand strategy, it quickly explores something every business owner should consider. Your employees play...

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