About this episode: This week we’ve got something a little different for you. David Barton-Grimley recently returned from the very first Money20/20 Middle East in Saudi Arabia - and beyond enjoying endless cups of Arabic coffee (and collecting a serious stash of swag), he was genuinely inspired by the region’s buzzing startup ecosystem. The energy, innovation, and ambition across the market were impossible to miss. This week, we’re revisiting a conversation that’s just as relevant as it was a year ago, all about what it really takes to be a startup in this region. In this episode, host Benjamin Ensor is joined by Gaia Lamperti, Ziad Mabsout, and Remo Abbondandolo to unpack the challenges and opportunities for fintechs launching in the Middle East. From navigating regulation to tapping into fast-evolving consumer demand, they share insights that remain spot-on for anyone eyeing expansion into the region. Whether you’re exploring new markets or just curious about the Middle East’s fintech story, this one’s packed with valuable perspectives. Enjoy the listen! This week's guests: Gaia Lamperti - Middle East Producer at Bloomberg Ziad Mabsout - Co-founder and CEO of Vennre Remo Abbondandolo - General Manager, VP MENA at Checkout.com -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast this week include: This week on the podcast, Wise is making big moves in India with the launch of their travel card - and they’ve also announced a new UAE payment licence. We hear more from them about these exciting developments. HSBC Banking Innovation joins us to break down the latest venture funding figures, which have reached a multi-year high in Q3. In the UK, there are major steps forward in open banking as the FCA announces their new accelerator programme. We also take a closer look at Goldman Sachs’ acquisition of Industry Ventures, but what does it mean for the venture market? Benjamin shares his thoughts on the further delays in Revolut’s banking licence, and, most importantly, we dive into a heated debate about the least practical foods to deliver by drone. This week's guests: Thomas Easterby - Head of Fintech at HSBC Innovation Banking Arun Tharmarajah - Head of EMEA Banking and Payments at Wise Barry O’Donohoe - CEO and Co-founder of Raidiam Featuring voice notes from: Colin Payne - Head of Innovation at the FCA Timestamps/stories Intro - (00:00)Wise challenges India’s Forex Card market: announces country’s first travel card- (06:17) UK venture funding reaches multi-year high according to HSBC Innovation’s Q3 figures -(20:16) The UK’s FCA launches an open finance accelerator (34:41) Goldman Sachs is acquiring Industry Ventures for up to $965M as alternative VC exits surge - (45:57) Revolut faces further UK license delays; acquires AI travel agent- (53:54) As food delivery drones take off in Ireland, here are the most popular items-(56:10) -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: AI is everywhere-your newsfeed, your boardroom, your LinkedIn inbox. But when it comes to real, customer-facing use cases in finance… there’s not much to see. Why isn’t AI transforming the customer experience yet? What’s working behind the scenes, and what’s just hype? On this episode we’re cutting through the hype. From smart chatbots and virtual agents to automated KYC, compliance, and document checks, AI is making an impact but mostly behind the curtain. It’s saving time, reducing errors, and sometimes even beating humans at speed. The real challenge? Turning that quiet efficiency into a transformative customer experience. David Barton Grimley is joined by three experts who live and breathe AI in financial services to unpack what’s real, what’s next, and how we move from quiet automation to game-changing customer impact. This week's guests: Oscar Barlow - Head of AI Advocacy at Starling Vivek Madlani - Co-founder and CEO of Multiply Ai Rosie Lee, Senior UX Researcher & Customer Strategist at 11:FS -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Host Kate Moody, Customer Strategy Director at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast this week include: Checkout takes a bold step into U.S. banking with its new charter license - but what does that really mean in practice? We dig into the implications. Yapily joins us to discuss their new account verification service for business customers across Europe, and we unpack why this matters now more than ever. We also take a closer look at Yup’s sizeable funding round - and explore why this is such an exciting moment for the Southeast Asian fintech market. Meanwhile, Monzo is making serious moves in the U.S., and our panellists weigh in with their predictions. Back in the UK, social enterprise The Big Issue has teamed up with fumopay to enable sellers to accept open banking payments - a big step forward in financial and digital inclusion. And finally, we take a look at California’s new law banning loud ads on streaming services. Will it bring peace and quiet - or crank up the volume on regulatory debate? This week's guests: Dan Dall'Asta - General Partner at Foxe Capital Stefano Vaccino - Founder and CEO of Yapily Grant Evans - VP, Sales and Partnerships at Worldpay for Platforms Featuring voice notes from: Jordan Reynolds, MALPB CEO and Head of North America Banking at Checkout.com David Barton Grimley, Director of Strategy and Head of Product at 11:FS Timestamps/stories Intro - (00:00) Checkout sees US bank Charter for Card Payment processing- (06:22) Yapily supports Google to provide bank account verification services for business customers in Europe -(20:01) Yup raises $32m for Southeast Asian digital bank - (35:15) Monzo plots new move for US banking licence - (42:52) Big Issue partners fumopay to let sellers accept open banking payments-(54:51) New California law bans loud ads on streaming services for ‘peace and quiet’- (56:31) -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Stablecoins Yep, we’re talking about those again - but this time, the story’s changed. The market has jumped to $270B, transaction volumes are rivalling SWIFT, and - finally - stablecoins are making real money. In this episode of Fintech Insider Insights, in partnership with Fireblocks, David Barton-Grimley is joined by an expert panel to get practical on how to actually operationalise stablecoin payments: from architecture and compliance to KPIs and common pitfalls. No more whitepapers - this is stablecoins, in the real world. This week's guests: Ran Goldi - SVP Payments and Network at Fireblocks Lux Thiagarajah - Chief Commercial Officer at OpenPayd Anoosh Arevshatian - Chief Product Officer at Zodia Custody Find out more about Fireblocks -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Host Benjamin Ensor, Director of Research and Strategy, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast this week include: This week: SWIFT joins forces with global banks in a major blockchain overhaul - we break down what it means. The UK mandates digital ID checks for the right to work, but what’s the impact on fintech innovation? We hear from Paygentic about their next-gen payment infrastructure -an AI-first approach that could shake up the space. And speaking of AI, OpenAI and Stripe are teaming up on ChatGPT-powered payments. Plus, we say goodbye to Nutmeg as JPMorgan unveils its digital wealth revamp. And finally, the big question: are concert tickets officially out of control? This week's guests: Sam Alarco - Co-founder of Paygentic Stephen Richardson - Chief Strategy Officer and Head of Banking at Fireblocks Samantha Emery - FS Executive and NED Timestamps/stories Intro - (00:00) SWIFT and top global banks working on blockchain-based overhaul- (07:25) UK Mandates Digital ID for Right to Work Checks, Sparking Fintech Innovation Concerns - (21:35) Paygentic unveils AI-first payment infrastructure for next-gen applications - (38:14) Open AI and Stripe partner for Chat GPT Payments JP Morgan ditches Nutmeg brand in digital wealth revamp Concert tickets aren’t expensive enough actually, says Live Nation CEO -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode:In this episode, in partnership with Enfuce, host Benjamin Ensor dives into the real state of banking transformation in today’s digital-first world. It’s no longer just legacy banks versus neobanks; it’s about who can truly meet rising customer expectations, master regulatory complexity, and scale quickly without breaking what already works. Are the big banks finally pulling ahead, or are nimble neobanks still leading the charge? We unpack what modernisation really means—from infrastructure and innovation to trust and real-time delivery. Tune in as we explore the strategies shaping the future of banking. This week's guests: Denise Johansson - Co-founder and CEO of Enfuce Andy Sturrock - CTO of Atom Bank Richard Davies - CEO of Allica Bank Find out more about Enfuce -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: On this episode of Fintech Insider, host David M. Brear sits down with Derek White, a leader who’s helped shape the future of finance from the inside across global banks, cutting-edge tech giants, and now, as CEO of Galileo. We dive into: Derek’s unique career journey: from traditional banking to transformational innovation How his experience is shaping the next phase of financial infrastructure at Galileo The trends, technologies, and opportunities defining the future of embedded finance What it really takes to drive change inside the biggest players in the industry If you’re interested in the intersection of legacy institutions and new-school fintech, this one’s a must-listen. This week's guest: Derek White - CEO at Galileo -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. Support our charity partner School-Home Support -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Our expert hosts Ross Gallagher and Kate Moody present Fintech Insider News live from Village Underground in London, along with some great guests to discuss the biggest fintech and financial services news this week. Stories covered on the podcast this week include: Starling unveils a bold new rebrand and a scheme aimed at helping the UK get 'better with money'. We dive into fresh data suggesting Gen Z are saving more than any other generation, and our panellists share their take on Meta’s new SME payment feature. Plus, we wrap up with a very special birthday celebration to mark 1,000 episodes of Fintech Insider. This week's guests: Charlotte Crosswell - Chair of Raidiam and Fintech NED Marcin Glogowski - Senior Vice President and Managing Director for Europe and UK CEO of Marqeta Sarah Kocianski - Fintech Consultant Timestamps/stories Intro - (00:00) Starling unveils new logo, app and cards to promote ‘good with money’ mission- (07:25) Banks face loyalty crisis as Gen Z trades institutions for influencers - (21:35) Meta lets small businesses offer in-WhatsApp payments - (38:14) This edition of After Dark was sponsored by Marqeta, Fireblocks and SECCL. -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: It's here! We did it! Our 1,000th show is now yours. 🎉 That’s right - 1,000 episodes of diving deep into the trends, challenges, and characters that make fintech one of the most exciting industries on the planet. From our very first recording back in 2016 to now, it's been an incredible journey - and we couldn’t have done it without our amazing community. To mark this milestone, Fintech Insiders David M. Brear, Laura Watkins, Kate Moody, and David Barton-Grimley come together to reflect on the biggest fintech moments of the past nine years - the ones that shaped the show, defined financial services, and made us who we are. Expect nostalgia, big opinions, behind-the-scenes stories, and maybe even a few surprises… In this episode, you’ll hear: Reflections from our earliest contributors and legendary hosts Top fintech moments from the past 9 years Thoughts on what’s next for the industry - and for Fintech Insider Whether you've listened to all 999 episodes or you're just joining us, this one’s for you. Thanks for being part of the journey. Here’s to the next thousand! Contributors: Megan Caywood - Founder & CEO of Caywood Nigel Walsh - Global Head of Insurance at ServiceNow Ali Paterson - Editor‑in‑Chief at Fintech Finance Val Kristensen - Corporate Affairs Director (CAD) at OakNorth Richard Davies - CEO of Allica Bank Nick Ogden - CEO at 54 Knots Colin Payne - Head of Innovation at the FCA Sam Maule - Head of Business Development at Moov Sophie Guibaud - Strategic Sparring Partner, Building Alpha Romi Savova - Founder and CEO of PensionBee -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Host Kate Moody, Customer Strategy Director at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. This week's guests: Ahmad Yaacoub - VP MENA and Country Head for Saudi Arabia at Thunes Mei Lim - Group CFO and Managing Partner at Anthemis and CommonAI Board Director Dave Morris - CEO of FoundryOS Also featuring a voice note from Jason Mikula, Publisher at Fintech Business Weekly, from Episode 981 of Fintech Insider News. Stories covered on the podcast: As we edge closer to the monumental 1000th episode of Fintech Insider, there’s certainly no shortage of big stories to cover. This week, Plaid agrees to pay JP Morgan for access to customer data - a major move in the data-sharing space. We also hear from Thunes about the launch of real-time payments in Saudi Arabia. Plus, we unpack a record-breaking raise from HALA in the region. We also get a first-hand look at the launch of CommonAI, the new initiative from Anthemis and Cambridge AI Venture Partners aimed at supercharging AI innovation in the UK and Europe. It’s Pensions Awareness Week, and we’re spotlighting a startup on a mission to shake up the market and help younger generations save smarter. And finally - yes, we make time for a heated debate about Monopoly. You’ve been warned. Timestamps: Intro - (00:01) Plaid to pay JPMorgan for access to customer data-(08:50) Thunes expands real-time payments to Saudi Arabia- (21:31) Anthemis and Cambridge AI Venture Partners launch CommonAI: A strategic collaboration to supercharge the UK and European AI market ’ - (33:11) HALA Secures $157M in Landmark Series B, Among Largest Fintech Rounds in Middle East-(50:27) Fintech Startup Chest Set to Launch New Pension App That Turns Savings From Everyday Spending Into Future Retirement Funds- (1:03:50) Real Monopoly money revealed by the Royal Mint- (1:07:01) -- Support our sponsors: If you're running an early-stage business with Seed or Series A funding, Tide’s new savings account offers rates up to 4.22% (AER), with instant access to your money. Plus, if you fund your new account with £5,000 in the first 30 days, you'll get £100 cashback. T&C's apply. Visit tide.co/fintech for full terms and use code 'FINTECH' to get started" Build your stablecoin strategy with Fireblocks. Learn more at http://fireblocks.com/ -- After Dark is back! Tickets are available here. -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. Support our charity partner School-Home Support Subscribe to our Bitesized newsletter -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: In this episode of Fintech Insider Insights by 11:FS, recorded in partnership with AdalFi and live at the very first Money20/20 Middle East in Saudi Arabia, host David Barton-Grimley explores a critical and fast-evolving frontier in financial services: the future of underwriting. As SMEs sit at the intersection of consumers and banks, the lines between who serves whom—and how—are blurring. It is no longer enough to rely on static risk models. In today’s digital economy, real-time data and dynamic cash-flow insights are reshaping how lenders, fintechs, BNPL providers, and banks assess risk and build trust. Joined by a panel of experts and brought to you in partnership with AdalFi, this episode examines how the industry can better serve SMEs—without compromising on risk or compliance. Tune in as we explore the data-driven future of underwriting and the partnerships powering it. This week's guests: Salman Akhtar - CEO and Co-founder of AdalFi Walid Hassouna - CEO at ValU Abdulla Almoayed - Founder and CEO of Tarabut Find out more about AdalFi -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Host Benjamin Ensor, Director of Research & Strategy, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. This week's guests: Luke Voiles - CEO of Pipe Amee Parbhoo - Managing Partner at Accion Ventures Uneesa Zaman - Founder of Ayda Invest Stories covered on the podcast: On this week’s episode, we look at Accion Ventures raising over $60 million to fund fintechs focussed on financial inclusion; Revolut eyeing UAE expansion after securing a licence from the central bank; Pipe partnering with Uber Eats to support small restaurants across the US; digital bank Snappi launching in Greece; Lloyds buying UK wallet fintech Curve; and maybe one of the rudest “and finallys” we’ve ever had. Timestamps: Intro - (00:01) Accion Ventures closes $61.6 million fund to invest in early stage fintech - (04:07:) Revolut plans UAE debut after securing Central Bank Licence - (17:37) Uber partners with fintech firm Pipe to offer loans to small businesses - (29:21) Digital bank Snappi launches in Greece - (45:14) Lloyds closes in on £120 million takeover of fintech Curve - (51:38) Tribunal rules it’s ok to call your boss a dickhead - (53:24) Support our sponsors: If you're running an early-stage business with Seed or Series A funding, Tide’s new savings account offers rates up to 4.22% (AER), with instant access to your money. Plus, if you fund your new account with £5,000 in the first 30 days, you'll get £100 cashback. T&C's apply. Visit tide.co/fintech for full terms and use code 'FINTECH' to get started" Build your stablecoin strategy with Fireblocks. Learn more at http://fireblocks.com/ -- After Dark is back! Tickets are available here. -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. Support our charity partner School-Home Support Subscribe to our Bitesized newsletter -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Money is moving faster than ever - across borders, between people, even between machines. Real-time payments and account-to-account (A2A) technology are quietly transforming the payments landscape, challenging legacy systems and reshaping how we move money. In the UK, change is on the horizon as the government sets out plans to modernise payment infrastructure. But can the system keep up? In this episode - in partnership with Mastercard - host Benjamin Ensor is joined by industry experts to explore the future of real-time payments, the rise of A2A, and what it all means for the future of commerce. This week's guests: Helena Forest - Executive Vice President (EVP), Product & Commercial for Real‑Time Payments at Mastercard Andy Sacre - Head of Payments at Monzo. Ugne Buraciene - Group CEO at payabl. Find out more about Mastercard's A2A Payments -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Host Laura Watkins, Director of Media and Marketing is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. This week's guests: Jamie Campbell, Deputy CEO at 11:FS Holdings Matt Cooper, Co CEO at Crowdcube Mike Curtis, Co-founder and CTO at Multiply ai Also featuring voice notes from : Diya Jolly, Chief Product and Technology Officer at Xero Sarah Kocianski, former CEO of Fintech Wales:. Stories covered on the podcast: On this week’s episode, we dive into Project Arnaud - the latest wealth management tool from Jason Bates, David Brear, and Jamie Campbell of 11:FS Holdings, alongside Max Koretskiy. Klarna has finally filed for an IPO, but what does the future hold for the BNPL giant? We explore the implications. Meanwhile, Crowdcube shares insights into its move into later-stage investments. We also take a closer look at Xero’s new AI super-agent, JAX, and examine what Open Banking reaching 11 million users in the UK really means. And yes - there’s more shrinkflation horror ahead, especially for chocolate lovers... Timestamps: Intro - (00:00) Fintech pioneers unite to build bank for high net worth individuals- (07:45) Crowdcube announces launch of later stage investments - (24:42) Klarna launches debit card in Europe; files for US IPO - (44:06) Xero Launching AI Superagent - (57:29) UK open banking hits 15 million users- (1:08:28) CHOCCY HORROR Quality Street Christmas chocolate tubs shrink AGAIN with six fewer sweets- (1:10:58) -- Support our sponsors: If you're running an early-stage business with Seed or Series A funding, Tide’s new savings account offers rates up to 4.22% (AER), with instant access to your money. Plus, if you fund your new account with £5,000 in the first 30 days, you'll get £100 cashback. T&C's apply. Visit tide.co/fintech for full terms and use code 'FINTECH' to get started" -- After Dark is back! Tickets are available here. -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. Support our charity partner School-Home Support Subscribe to our Bitesized newsletter -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: We’re all looking for the perfect partner- whether in life or business. And in today’s fast-moving fintech world, the right partnership can make or break your product. In 2025, digital innovation is reshaping how companies collaborate. According to Deloitte, over 70% of fintech product launches now involve a strategic partner and cross-company collaboration has doubled in just three years. Partnerships aren’t optional anymore, they’re essential. From scaling faster to innovating smarter, teaming up is often the only path to market success. Join host Benjamin Ensor and a panel of experts as they dive into the new rules of product partnerships: Because in fintech, finding “the one” is just the beginning. This week's guests: Deniz Oran- Head of Payment Partnerships EMEA at Google Mo Damman, Head of Card Network and Product Partnerships at Adyen Veronica Glab -Strategic Partnerships lead at Juice Ventures -- Support our sponsors: If you're running an early-stage business with Seed or Series A funding, Tide’s new savings account offers rates up to 4.22% (AER), with instant access to your money. Plus, if you fund your new account with £5,000 in the first 30 days, you'll get £100 cashback. T&C's apply. Visit tide.co/fintech for full terms and use code 'FINTECH' to get started" -- Links to check out: After Dark is back! Tickets are available here. Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Content warning: This episode includes discussions of suicide, which some listeners may find distressing. Please take care while listening Host Kate Moody, Fintech Strategy Director is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. This week's guests: Megan Caywood, CEO at Caywood Grant Evans, VP of WorldPay Oliver Smith, Head of Content @ Money20/20 Europe Stories covered on the podcast: On this week’s episode, we dive into why Visa is halting its open banking operations in the U.S., amid growing regulatory challenges. Square has made its product roadmap publicly available - but what are the pros and cons of such transparency? We also explore why Revolut is offering free subway tickets to its U.S. customers, and examine The Commonwealth Bank of Australia's surprising reversal on its decision to replace call centre staff with AI. Plus, we take a closer look at the latest UK supermarket price hikes that have sparked widespread outrage across the country. Timestamps: Intro - (00:00) Visa halts open banking operations in US amid regulatory challenge- (05:46) Square Mixes Bitcoin, Loans and Kiosks in ‘Open Roadmap’ - (19:33) Revolut offering free subway rides to new NYC customers- (33:55) CommBank reverses plan to replace call centre staff with AI - (43:36) Bunq hit with €2.6m fine by Dutch central bank- (52:23) Customers feeling raw after Tesco adds 25p to price of a meal deal- (54:43) -- Support our sponsors: If you're running an early-stage business with Seed or Series A funding, Tide’s new savings account offers rates up to 4.22% (AER), with instant access to your money. Plus, if you fund your new account with £5,000 in the first 30 days, you'll get £100 cashback. T&C's apply. Visit tide.co/fintech for full terms and use code 'FINTECH' to get started" -- After Dark is back! Tickets are available here. -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. Support our charity partner School-Home Support Subscribe to our Bitesized newsletter -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: As a long, hot summer in fintech rumbles on, we thought we’d take a closer look at what’s heating up the industry right now - stablecoins. Once a niche corner of crypto, stablecoins are now reshaping everything from cross-border payments and corporate treasury to on-chain finance and consumer savings. With an estimated $230–$270 billion in circulation and growing adoption from major players - Stripe, in 2025, launched stablecoin-powered accounts in over 100 countries; PayPal teamed with Coinbase to promote its PYUSD stablecoin; and Visa expanded its settlement system to support PYUSD and other tokens - stablecoins are no longer just for trading. They’re becoming the rails of the next-gen financial system. In this episode, David Barton-Grimley is joined by an expert panel to unpack why stablecoins are exploding in popularity, how regulatory clarity in the EU and beyond is fuelling institutional adoption, and what it all means for the future of global finance. This week's guests: Anthony Oduu Co-founder at Verto FX Neil Chopra, Head of Strategy & Business Development at Fireblocks Morgan Krupetsky, VP of OnChain Finance at Ava Labs -- Support our sponsors: If you're running an early-stage business with Seed or Series A funding, Tide’s new savings account offers rates up to 4.22% (AER), with instant access to your money. Plus, if you fund your new account with £5,000 in the first 30 days, you'll get £100 cashback. T&C's apply. Visit tide.co/fintech for full terms and use code 'FINTECH' to get started" -- Links to check out: After Dark is back! Tickets are available here. Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Host David Barton Grimley, Director of Startegy and Head of Product at 11:FS is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. This week's guests: Anine de Kock, Head of Partnerships at Peach Payments Jason Saltzman, Head of Insights at CB Insights Chantal Swainston, Founder of The Heard Also featuring a voice note from Joe Colchester, Head of Product at 11:FS Pulse. Stories covered on the podcast: We dig into why Klarna is making major moves with its BNPL loans in the US. Monzo steps into the mobile space, riding high on impressive customer satisfaction ratings. We also take a closer look at Robinhood’s brand-new AI investing tool and what it could mean for your money. Elsewhere, Peach Payments launches real-time payment features in the South African market -we find out what that means for merchants and users alike. And yes, there’s time for another essential podcast discussion... this week, it’s all about biscuits, thanks to Zopa’s latest marketing campaign. Timestamps: Intro - (00:00) Klarna to sell $26bn of US BNPL loans - (06:03) Monzo to offer customers mobile plans - (16:48) Robinhood UK rolls out AI investing assistant to decode market movements-(31:32) Peach Payments introduces real-time clearance payouts - (41:42) Starling extends business banking suite with Ember acquisition- (52:47) Zopa marketing stunt invites consumers to bite into Biscuit - (53:54) -- Support our sponsors: If you're running an early-stage business with Seed or Series A funding, Tide’s new savings account offers rates up to 4.22% (AER), with instant access to your money. Plus, if you fund your new account with £5,000 in the first 30 days, you'll get £100 cashback. T&C's apply. Visit tide.co/fintech for full terms and use code 'FINTECH' to get started" -- After Dark is back! Tickets are available here. -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. Support our charity partner School-Home Support -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: AI has already delivered impressive gains - from streamlining back-office operations to powering conversational assistants. But Agentic AI represents an entirely new frontier. These systems don’t just respond - they act. They make decisions, take initiative, and operate on behalf of users with a level of autonomy that could fundamentally reshape how banks and financial institutions serve their customers. So, what’s still missing? What barriers are holding us back? And most importantly, what needs to happen for Agentic AI to deliver real value - for both customers and institutions? In this episode, David Barton-Grimley is joined by Gradient Labs, who recently worked with a major UK bank to implement Agentic AI in a way that didn’t just automate, but truly transformed critical customer interactions. Alongside a panel of experts, the conversation digs into the biggest challenges around ownership, regulation, and trust. Is Agentic AI the future of customer experience - or just the latest tech buzzword? You’re about to find out. This week's guests: Dimitri Masin - CEO at Gradient Labs Tim Elder - Chief Product Officer at Multiply Aditi Subbarao - Strategic Partnerships Lead, Instabase Find out more about Gradient Labs -- Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf Support our charity partner School-Home Support -- About 11:FS At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures -- About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
Junaid Jabbar
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Fabio Krauss Stabel
You guys have a lot to learn about bitcoin. Hope.com
Tazo Tatanashvili
მეგი
Glory Dey
Good Episode, The Potentials For Wide Applications Of AI And Machine Learning Are Huge In The Industry, Over The Next Few Years AI, Robotics, Machine Learning Will Find Mainstream Implementation In Many Fields. Intuitive Technology Is The Key For Radical Innovations!
Ayush Garg
great