Energy costs in a hotel is one of the largest expenses incurred. How to monitor and reduce these costs can bolster the bottom line. Episode 30 discusses the procedures for reducing energy costs in your hotel.
In the hotel industry, reporting of guest incidents in a timely manner with the correct information may keep you out of law suites or better yet, minimize the loss if any. This episode talks about what information to gather and why.
Profit Ratios or a percent of revenues and how they are used as a tool to monitoring expenses is critical to keep a well balanced financial statement. Learn the importance in this episode.
Episode 27 discusses employee productivity and how it relates to dollars on the financial statement. Monitoring productivity can lead to a successful financial statement or a poor one.
Episode 26 talks give a quick Overview of the Financial Statement from a hotel perspective but can also be translated to any business. Any First Time Leader will find this invaluable for your career.
No matter what industry you work in, the proper way to conduct a new hire interview is important. The Do's and Don'ts of interviewing are critical for everyone.
Episode 24 reviews the proper way to methodically inspect a hotel room for quality. Every hotel leader should master this task effectively.
Episode 23 talks about the importance of conducting department orientations to properly welcome and embrace new hires so they better understand the company and it's policies but your expectations as leaders too.
This episode describes the proper skills to we use as leaders to conduct a success meeting in any environment.
Episode 21 reviews the methods we should know to properly counsel our employees on performance or other deficiencies. The areas talked about in this episode are my own that have proven to be successful for me throughout my leadership career.
Episode 20 talks about leadership and coaching and how both of these traits play off of the other.
This episode cover the Top 5 Qualities that make up a great leader.