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© 2023 FixedOps Chops
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I am your host Dave Boyle. On FixedOps Chops we will debate controversial topics, discuss innovative ideas, and share educational information for all things relative in the automotive industry.With over 25 years of experience in the Fixed Operations sector of the automotive industry, we will always have great discussion that will leave you coming back for the next episode!
15 Episodes
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David Boyle sits down with Greg Noonan to dig into the impact that fixed operations has had on dealership management.
Enjoy this new episode with Tim Jackson - President of the Colorado Dealer association. If you are a fan of history and automobiles, this is a can't miss episode.
Episode two we chat about different dealership products and solutions that you've shoved in your dealership closet. Let's discuss the validity of them and "cleaning out the closet".
In the VERY 1st episode of FixedOps Chops we provide an intro and build the foundation for the start of our relationship! Using a great example of a consumer (a dealership customer) and their perception of how a service department works and thinks at a dealership! Why is this important to you? You are missing out on building that long-term relationship with your customer to drive customer loyalty, and of course additional revenue in your service drive!Stay tuned for episode 2 with s...
Host David Boyle welcomes Ken Mauldin to the Fixed Ops Chops studio to talk about all things automotive, beginning with Ken's experience with Purdy Group USA out of Costa Rica. The exchange of information between these two cultures and automotive markets is paying dividends to his Toyota stores in the Dallas, TX area.
Our industry has shifted to technology to promote efficiencies. But, without simplicity, store staff won't use the products vendors are offering. In just a short time, Fixed Ops Chops guest Brian Kramer has pushed Accu-Trade - Innovative Dealer Tools to leadership position for the appraisal product category.
Fixed Ops Chops guest Jim Roche from WarrCloud Inc. details the growth in warranty work due to the rising costs of EVs. But there's also lots of customer pay work too - dealers just have to role up their sleeves to do the work that they've let spill into the aftermarket.
There's no crying in fixed ops - learn and move forward with the wisdom to do better. That's what Tony cooper has done after recognizing what tires and alignments have done for customer retention. Tony joins David Boyle on the Fixed Ops Chops
The answer to better customer retention has been under our nose the whole time - tires! On this episode of Fixed Ops Chops, host Dave Boyle gives guest Todd Heitz the credit for taking a bold position. Dealers that want to sell more vehicles should understand the link between service and sales is retention.
Please welcome Patrick O'Rahilly to the Fixed Ops Chops stage! Pat joins David Boyle to discuss an amazing career in automotive, beginning with his success selling Datsun vehicles and retiring as President and Chief Executive Officer of Aspen Marketing Services, a privately held marketing services firm. Oh yeah, and along the way, he built one of the first "mega" dealer auto groups.
Host Dave Boyle and guests Mike Vogel, Dan Warren, Roy Tunno and Dan Beres invite you to watch the recorded broadcast tailored for dealership Dealer Principals, General Managers, Service Directors and other fixed operations leadership. In a solutions-packed online event, Dave and his panel of fixed ops superstars arms dealers with the innovative tools and out-of-the-box thinking that not only wins back consumers from the aftermarket, but keeps them from ever leaving in the first place.&...
Some call him the Tennessee Titan...others call him the Fixed Ops Doc...everyone calls him a friend and leader of the fixed operations community! Michael Barich of FixedOpsDoc.com brings host Dave Boyle up to speed on making the transition to fixed operations consultant and helping dealerships all across the nation shift into overdrive. What's it take to retain customers and drive revenue in today's dealership? Please join Dave Boyle as The Tennessee Titan unveils his winning stra...
Enjoy this episode with Ed Roberts, Chief Operations Officer at Bozard Ford Lincoln.
Dave chops it up with Tully Williams- Fixed Operations Director for the Niello Company
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