For Every Response

In the second episode of our 'in conversation' series Catherine Levin talks to Lucy Macleod who is a Group Commander with London Fire Brigade but is involved in many areas of fire and rescue activity. She shares how she finds time to not only look after the borough of Hammersmith and Fulham for her day job but also bring her wellbeing dog Blue to the Brigade to provide calm and relief from the trauma experienced by many on the front line. She talks about her work with national search and rescue organisations and what it's been like to win an award as most influential woman in fire.  Speakers: Catherine Levin, Editor, Emergency Services Times Lucy Macleod, London Fire Brigade   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

In the first episode of our 'in conversation' series Catherine Levin talks to Kathryn Stone, the most recent inspector to join His Majesty's Inspectorate of Constabulary and Fire & Rescue Services. Kathryn has an impressive CV and is hugely qualified for this important role, telling Catherine that she has found the sector welcoming and one where she is entirely comfortable. She is not a former chief of police or fire but rather has a background that is deeply framed in the criminal justice space, with experience in supporting victims and heading up regulators. They talk about performance, misconduct, culture, the victim experience and the evolution of the inspectorate's powers. It's a fascinating insight into the inspectorate so listen on to find out more.   Speakers: Catherine Levin, Editor, Emergency Services Times Kathryn Stone OBE, HMI, HMICFRS   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

Catherine Levin hosts this episode which looks at how to navigate cultural transformation drawing on the experience of fire services in Cumbria and Essex. Joined by Juliette Alban-Metcalfe from Real World Group, they look at how behavioural based leadership and culture change can take root in operational, high-stakes environments and how to create lasting, authentic impact. Speakers:  Catherine Levin, Emergency Services Times Juliette Alban-Metcalfe, Real World Group Kay Shelley, Essex County Fire and Rescue Service Colin Wright, Cumbria Fire and Rescue Service   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.    

In our second episode with the British Safety Industry Federation, the panel looks at tender specifications. They argue that they are critical to securing the right products that deliver the quality and performance that teams need. Listen on to get insights into how robust tendering ensures end users get what they truly need. Speakers: Natalie Wilson, host Amy Beams, Women in the Fire Service Simon Ash, HAIX John McIntyre, Merseyside Fire and Rescue Service   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

With AI fast becoming a big part of our lives, it's the same for the fire and rescue service. In this episode led by the National Fire Chiefs Council discover what some services are doing now, what could be possible in the future and and what they've learned from other sectors. Speakers: Rich Preston, host Callum Faint, Leicestershire Fire and Rescue Service Frank Long, Royal Berkshire Fire and Rescue Service Charlie Anderson, Amazon Web Services   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

The NHS Blood and Transplant Service joined The Emergency Services Show on the show floor to encourage people to find out their blood type and sign up to be a blood donor. On the People & Skills Stage, Kate and Ian shared how they try to create behaviour change through campaigns that seek to get more donors and make blood donation a regular part of their life.   Speakers: Joy Flanagan, host Kate Thomas, National Blood and Transplant Service Ian Williams, National Blood and Transplant Service   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

In this bonus episode we bring you a short interview that James Devonshire did at the show in our podcast studio at the The Emergency Services Show 2025. He talks to Rob and Egbe about how geospatial data is being used in the police, about the range of tech in place and reminds us why The Emergency Services Show is the place to be for great conversations and learning. Enjoy.  Speakers James Devonshire, Emergency Services Times (pictured) Rob Goldsmith, Geospatial specialist, Devon and Cornwall Police Egbe Manners, Market Development Lead, Ordnance Survey   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.      

In our second episode with the British Safety Industry Federation, the panel looks at tender specifications. They argue that they are critical to securing the right products that deliver the quality and performance that teams need. Listen on to get insights into how robust tendering ensures end users get what they truly need. Speakers: Natalie Wilson, host Amy Beams, Women in the Fire Service Chris Butcher, BTTG Alan Murray, British Safety Industry Federation   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

Professor Richard Aldrich joins The Emergency Tech Show to give an invigorating keynote speech on AI technologies, drawing on his extensive work from the world of security and spies. He explains that with a tsunami of data sweeping towards us we must engage with new technologies but shows that the smart choices are about resilience rather than radical transformation. Listen on to find out more. Speakers: Rich Preston, host Richard Aldrich, Warwick University   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

Dr Camilla De Camargo and Dr Stephanie Wallace from Lancaster University reveal the findings of the first national survey on police uniforms commissioned by the Police Federation of England and Wales. In this lively episode, they explore how ill-fitting uniforms affect officers’ health, safety, and operational effectiveness, and discuss the urgent need for inclusive, functional uniform reform. Speakers: Joy Flanagan, host Dr Camilla De Camargo, Lancaster University Dr Stephanie Wallace, Lancaster University   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

In this episode, the first of three hosted by the British Safety Industry Federation, Natalie Wilson chairs a panel focused on inclusive PPE. With a starting point of the publication of a new standard, the panel explores the importance of ‘Fit for Form.’ They highlight why correctly fitting PPE matters and share practical steps for both manufacturers and end users. Speakers: Natalie Wilson, host Amy Beams, Women in the Fire Service Sarah Gibbs, BSI Laura-Jane Watkins, SecurityWomen   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.

In a first for The Emergency Tech Show, host Rich Preston is joined on stage by Joy Allen, the Police and Crime Commissioner for Durham. Along with Durham Constabulary DI Andy Phillips, they discuss how this force is using innovative and creative technology solutions to reduce violence against women and girls. Speakers: Rich Preston, host Joy Allen, Durham Police and Crime Commissioner Andy Phillips, Durham Constabulary   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

With a new book focused on burnout and using case studies from the emergency services, Dr Richard Duggins is the perfect person to share his tips with the show this year. In this episode hear the discussion with Nick Smart, the President of the Police Superintendents' Association, and Esther Ingham from Merseyside Police as they discuss tactics for how to thrive in a stressful workplace. Speakers: Joy Flanagan, host Dr Richard Duggins, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Nick Smart, Police Superintendents' Association Esther Ingham, Merseyside Police   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

Rounding off the three episodes from The Emergency Planning Society, the panel explores how the UK can strengthen resilience in the face of complex and evolving threats. They draw on real-world experience, emerging best practices, and recent government strategies to to see how to enhance national capacity and capability. Speakers: Amanda Coleman, host Beverley Griffiths, Buckinghamshire New University, host Fiona Gaffney, Cabinet Office CFO Alex Woodman, Hertfordshire Fire and Rescue Service   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.    

This is a packed episode with the Civil Aviation Authority providing an update on the latest position about using drones beyond visual line of sight. They are joined by leading academics who are looking at using swarms of drones to detect wildfires providing a level of situational awareness never seen before. Speakers: Rich Preston, host Sophie O'Sullivan, Civil Aviation Authority Keith Bennett, Civil Aviation Authority Mauro Innocente, SwarmMind Joaquim Peiro, Imperial College London   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

Across major incidents from Grenfell to the Manchester Arena bombing, public inquiries have exposed a consistent thread: well-intentioned leaders placed in critical positions without the tools, training, or reflective habits to succeed. In this episode hear from our experts who draw on high-profile cases and frontline experience and introduce CPDresilience as a digital enabler of this change. Speakers: Joy Flanagan, host David Burrows-Sutcliffe, Major Incidents Nicholas Farr, PA Consulting Andrew Ormerod, CPDme   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

In this second episode led by The Emergency Planning Society the team look at the UK’s national resilience capability and the growing need for skilled emergency planners. They talk about how to find practical solutions for improving interoperability across agencies and communities. Speakers: Beverley Griffiths, Buckinghamshire New University, host Stephen Arundell, Emergency Planning Society David McClory, Slough Borough Council Chris Shuttleworth, Lancashire Resilience Forum   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.    

As more police forces start to use live facial recognition technology, we hear from two forces who are early in their plans for implementation. Andrew Hendry from Police Scotland and Leanne Moorehouse from Devon and Cornwall Police join Rich Preston in this episode to talk about the considerations, practicalities and ethics behind future deployment. Speakers: Rich Preston, host Andrew Hendry, Police Scotland Leanne Moorehouse, Devon and Cornwall Police   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

This time, we bring you a shorter episode from the show, featuring Lucy Macleod, a borough commander for the London Fire Brigade. Lucy shares the findings from her recent postgraduate research into bariatric evacuation and rescue during high impact events in London. With specialist procedures and techniques required, Lucy looks at the capacity in place to ensure rescues are carried out with dignity. Speakers: Joy Flanagan, host Lucy Macleod, London Fire Brigade   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.  

Catherine Levin talks to Professor Shane Ewen about his involvement in a new play called Trailblazing - women have always been firefighters. It's a conversation about cultural change and uses stories to show the evolution of women working in the fire and rescue service.  It is an impressive collaboration with arts organisations in West Yorkshire to create a play, drawing on research and oral histories. The play shares women’s experience of working in the fire service in the second world war, in the 1980s and in recent times. It is a West Yorkshire experience, but it speaks to themes that go beyond this part of the country. Listen on to find out more about the play.  For more information on the play and the wider work Shane is doing in this space, email him directly:  s.ewen@leedsbeckett.ac.uk Speakers:  Catherine Levin, Emergency Services Times Professor Shane Ewen, Leeds Beckett University   This episode is sponsored by MSA Safety The views expressed in this episode are those of the individual speakers. MSA Safety is not responsible for the content of this episode and does not warrant its accuracy or completeness.   CPD accreditation from CPDme This episode is worth 0.5 CPD points. To collect your certificate email team@emergencyservicestimes.com. Download the free CPDme app to document your learning, reflect on how it aligns with your goals, and defend your decision-making when evidencing your CPD. The app provides a structured approach to capturing your reflections, making it easier to showcase your growth and meet professional standards. A copy of this certificate will also be added to the app when you request a free account.