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Franchise Interviews

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Welcome to Franchise Interviews weekly podcast and radio show. If you ever dreamed of one day owning your own business, then you have come to the right place. Listen to detailed interviews/podcasts with some of the most informative sources on the topics of franchising and entrepreneurship.

People are hungry for good vital content (Keyes, 2009). To date, we have recorded over 650 interviews on our weekly franchise radio show with some of the top franchisors, franchise experts, franchise attorneys, franchisees, and franchise authors. You can even listen to our shows based on category of interest on our website at

We have met with some exciting new franchise concepts as well as some of the biggest names in franchising. As a visitor to our website, all you have to do is click and listen. So grab a cup of coffee, sit back, and enjoy. Live shows can be heard on Blog Talk Radio every Thursday at 10AM EST, 7AM PST. It's no problem if you can't listen to the live show. Each show is recorded and immediately placed in our library of audio archives.
To date, we have had over a quarter of a million listeners! Franchise Interviews is hosted by Dr. Martin J. McDermott.
657 Episodes
We are welcoming back Charles Bonfiglio, CEO and President of Tint World.  Charles left Brooklyn, NY when he was 21 years for Florida to pursue his dreams of entrepreneurship.  Since 1982 Tint World® has provided high-quality window tinting and vehicle accessories to people who love their cars. With a wide selection of automotive products and services, clean, attractive facilities, and superior customer service, Tint World® has become America's favorite place for auto styling and marine styling accessories, and residential and commercial window film services. Now, anyone can be the proud owner of a Tint World® Automotive Styling Center. In 2007, Tint World® began franchising, and quickly became the nation's largest and fastest-growing window tinting and auto styling business opportunity. If you're interested in running your own business and being your own boss, you too can enjoy the excitement and profitability of running your own Tint World® auto styling business – all for a surprisingly low initial investment.
Hi everyone and welcome to a very special edition of Franchise Interviews.  Our theme over the last several weeks has been social media marketing for franchisors and franchisees.  Today, we are meeting with Sophie Nguyen, CEO of So Gold Marketing. Sophie decided to pursue a career as a social media consultant back in 2013. She kicked off her professional experience managing Purdue University’s social media accounts for 3 years. Connecting with students, having real-time conversations via social media all while building Purdue’s online presence. Then she made another decision to move to the fast-paced Silicon Valley, the tech start-up capital of the world, to begin her career as an entrepreneur, and this is where So Gold Marketing was born. The rest is history. Connecting to people is the heartbeat of So Gold Marketing. Their relationship with their clients is about getting to know them and their company, so they can best understand how to connect to their clients. And ultimately help them reach their business goals. Their clients say it best, “They do so with a genuine interest to grow your business.” When their clients are successful, they are successful.  In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Cassidy Crail, the Co-founder of C Squared Social.  Cassidy is going to discuss the history of C Squared Social, how many franchise brands are starting to look at millennials, and how C Squared Social helps franchisors reach this large market of potential new franchise owners.  C Squared Social is the expert in targeted digital advertising. They use their proprietary Four Point Targeting Method to get your message in front of the people you are looking for on all the most popular social media platforms, mobile apps and websites. C Squared Social design the ads, customize the campaigns and automate your call to action to meet all your objectives. In Part Two, we play a clip from our popular Great Quotes in Franchising.
We are meeting with Ken Hutcheson, President of U.S. Lawns.  All of US Lawn’s landscaping professionals have a genuine commitment to improving communities and improving lives every day, which is a big reason they became part of the Network to begin with.  From the Home Office in Orlando, FL, community leaders across the United States are selectively onboarded and trained to do business proudly displaying the U.S. Lawns star. Right now, there are over 250 U.S. Lawns locations throughout the country, and their expansion continues to bring them ever closer to having franchises in all 50 states, so they can serve all major and secondary markets with first-rate landscape maintenance crews and commercial grounds management excellence. Even multiple location commercial property owners are secure in the fact every property is being treated with the same care; their grounds maintenance teams are all operating under the same code; all are equipped with the ideals and processes you’d expect from a top national chain; and all are united by a passion for service to their neighbors. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Bill McPherson, the vice president of franchise development at AlphaGraphics, the global company that offers printing and marketing solutions at nearly 300 locations around the world.  Bill is a franchise veteran with nearly 30 years of executive and sales experience.. He’s also a Certified Franchise Executive and frequent IFA speaker/contributor.  In Part Two, we will play a clip from our popular Great Quotes in Franchising podcast.
Special New Year's Day Show We thought we would start 2020 with a vintage show on motivation.  David Handler is a professional business coach who specializes in helping leaders find clarity and take action to achieve their goals. Much like sports coaches, he shows clients how to compete at the highest levels in their industries. David served as a senior executive and founder of several organizations, championing talent development as an essential key to producing extraordinary business results.
Several years ago, one of my peers Elzie Flenard introduced me to motivational speaker Steve Pavlina.  Steve produced a number of great podcasts available to the public (uncopyright) on motivation, entrepreneurship and life balance.  For example, which patterns help us grow faster and squeeze more juice out of life? Which patterns slow us down or cause stagnation? Steve answered these questions in his book Personal Development for Smart People, published by Hay House in 2008. Listening to Steve is a great way to start the New Year. Today’s show gives you a taste of Steve Pavlina and prepares you for a wonderful 2020.  In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
Today marks our 653nd show…Our special guest today is Chris Simnick, founder of the Synergy Franchise Group.  With over 40 years of experience as an independent businessman, franchisee, and franchiser, including fifteen years of international experience in launching and assisting franchise systems in Europe and the Pacific Rim, Chris Simnick knows the ins and outs of franchising, and how to establish and fine tune operations to ensure a profitable business at start-up, stability, or maturity - when a refresh or expansion to a new concept is desired. Chris has accomplished this by creating the Synergy Franchise Group Network consisting of the Synergy Franchis Group LLC and Through these organizations, Chris and his team has  guided clients through the process of identifying and purchasing the right franchise based on their interests, personality, and skill level; and assisted others on the opposite end of the spectrum determine if their concept was suitable for franchising, how to recruit and develop franchisees, and how to set up the infrastructure and processes necessary to operate the system effectively and profitably. They provide consulting to both franchisers and franchisees, in all industries and in all sizes, on specific issues ranging from the development of growth strategies to conducting operational reviews and profit & loss analyses to setting up lead generation and tracking programs. They also offer personalized one-on-one coaching to meet any need.
Not long ago, I came across several interesting articles written by the Telephone Doctor Nancy Friedman on the Millennials.  One article was called, “Millennials + Customer Service. An Oxymoron? Or Great Generation?” and “Do We Owe the Millennials an Apology?”.  Nancy and I discuss this fascinating topic.  Here is one of the scenarios Nancy encountered.  A young gal, about 25, preparing to sit in one of her presentations at the NAR conference in DC came up to her with arms crossed and in a slightly defensive mode says, “You’re not going to tell us how bad we are, are you?”  Find out what happened next by listening to the show.  Nancy is the author of nine books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and techniques you’ll use the rest of your life. Nancy’s keynote speaker presentations are high-energy, high in content, and best of all, high-results!  For more information on the Telephone Doctor, go to In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
With communities and businesses becoming more aggressive in their fight against drain and sewage problems caused by FOG (fats, oils and grease) and other organic matter, EnviroLogik, the expert in commercial drain line and odor control solutions, is set to pave the way to stronger, healthier and more conscious city systems. Not just an industry leader, but an industry disrupter, EnviroLogik is positioned to see massive growth as the brand announces the launch of its first-to-market franchise opportunity, with plans to open more than 250 franchise locations by 2025.   EnviroLogik uses proprietary, naturally effective products to solve drain and odor issues in commercial spaces, including buildup of fats, oils and grease (FOG), starch, sugars and odor-causing compounds that commonly cause blockages in both commercial drains and city sewers. United Kingdom native and entrepreneur Aziz Tejpar recognized the need for businesses to have access to effective, environmentally friendly, affordable services as more communities continue to aggressively combat wastewater issues through compliance regulations. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Today Franchise Interviews celebrates Thanksgiving, our 650th podcast, and 13th year anniversary.  We start our show with our most recent Great Quotes in Franchising podcast.  Today’s Great Quote in Franchising comes from Joseph Berger – President of You’ve Got Maids, Joseph has a unique perspective on the franchise industry as the residential cleaning concept was founded by his parents, Frank and Cynthia Berger. Joseph discusses why franchising is similar to taking an open book test. Next we play one of our earliest interviews with Scott Haner of the Yum! Brands franchise opportunity. Yum! Brands, Inc., based in Louisville, Kentucky, has over 48,000 restaurants in more than 145 countries and territories primarily operating the company’s restaurant brands – KFC, Pizza Hut and Taco Bell – global leaders of the chicken, pizza and Mexican-style food categories. Worldwide, the Yum! Brands system opens over eight new restaurants per day on average, making it a leader in global retail development. In 2018, Yum! Brands was named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine. In 2019, Yum! Brands was named to the Bloomberg Gender-Equality Index for the second consecutive year.
We are meeting Brandon Ezra, Founder and CEO of Grand Welcome, the leading vacation rental management franchise. With the vacation rental segment is looking stronger than ever - over $13 billion in 2018 with a projected annual growth rate of 7.2%  Grand Welcome is capitalizing on the growing trend. The popular vacation rental management company combines quality and consistency while tailoring every home to suit every type of visitor. It offers fully-stocked vacation rentals available throughout California, Hawaii and Idaho, Colorado and Nevada. The brand is just launching its franchise opportunity and is searching for passionate entrepreneurs who are looking to capitalizing on the popularity of vacation rentals. Company Highlights  * Founded in 2008  * Started franchising in 2019  * $2.8M in total annual revenue  * Exists in 16 cities throughout five states  * 700+ properties In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Inger Nicolaisen the founder of Nikita Hair…an international hair salon chain with 150+ locations across Europe and recent franchise expansion to the United States. Inger is a prominent figure in Norway, most known from the Norwegian television series The Candidate in 2004, which was the Norwegian version of the American series, The Apprentice. Nikita Hair supports the foundation, A Hand to Children. This organization provides help and assistance to children. The involvement of this foundation is to give children a chance at a better life, and hope for the future. All projects within the scope of this foundation aim to provide support to those most in need by providing food and clothing. For every haircut, Nikita Hair will donate a portion of the proceeds to support this organization. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We have a great show today. We are meeting Rob and Lisa Cannon - Founders of Thrillz, the world’s first high-flying adventure park.  The Cannons recognized the growing demand for indoor family entertainment as a great business opportunity. After successful careers in finance and 3 years as franchisees of an indoor trampoline park, they pulled together a world-class team to create the next generation of adventure parks. In August of 2018, Thrillz opened its doors in Danbury, CT.
We are meeting with Brandon Cullen, Chief Concept Officer of MADabolic (strength and conditioning gym for athletes) … MADabolic Inc. delivers unparalleled Strength and Conditioning to an oversaturated cardio-focused market. Backed by science and years of athletic experience, Protocol M.A.D.’s signature combination of fat-torching intervals will enable you to carve a lean, athletic physique.  Their distinctive interval system, Protocol M.A.D., is crafted entirely around work-to-rest ratios. This presents a challenging yet accessible environment unique to each client. Rooted in science, MADabolic’s exclusive interpretation of pace and intensity is unrivaled in our market. In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Joseph Berger - President of You’ve Got Maids, Joseph has a unique perspective on the franchise industry as the residential cleaning concept was founded by his parents, Frank and Cynthia Berger. Joseph will discuss the You Got Maids franchise, the benefits of working in a family run business and his best advice for maintaining a healthy professional and personal relationship with those you work with. In part two, we play a clip from our popular Great Quotes in Franchising podcast.
We are meeting with Angel Aguayo Director of Operations at Sushi Sake.  Sushi Sake, a Miami-based neighborhood sushi bar with 14-units is now franchising and already has two signed franchise agreements in Florida. Known for an expansive menu, dramatic longue inspired atmosphere and late-night hours, the founders Angel Aguayo and James Aguayo are now ready to take their fusion-inspired creation nationwide. Founded in 2009, the Aguayo brothers were ready to step out in the $12.8 billion market size of sushi restaurants. Growing up in restaurants and frequently dining at Benihana, Angel felt the industry was struck in the ‘traditional setting,’ and wanted to bring fusion offerings to the table. Another industry void they are alleviating is many good sushi restaurants aren’t able to provide that same quality on their hibachi side. Sushi Saki is known for offering the best of both worlds and creates an interactive dining experience. It is today’s Japanese Sushi restaurant with the perfect blend of a Teppanyaki house and an original Sushi spot. Additionally, Sushi Sake locations offer late-night hours compared to other venues (open until midnight - 5am depending on location) to serve a crowd that can’t find a quality restaurant open after a night out.  In part two we play a clip from our popular Great Quotes in Franchising podcast.
Tonight, we discuss franchising the moving industry.  We start the show with our latest podcast from our popular Great Quotes in Franchising podcast from hall of fame speaker Warren Greshes. In Part Two, you will hear our interview with Dustin Black, Founder and CEO of Black Tie Moving.  Dustin is no stranger to the moving industry. From the time he was a child, Black worked for his father’s moving company, learning the ins and outs of the industry while also getting a behind the curtain view of exactly who homeowners were trusting their belongings.  With eight locations open and 24 new franchise territories under development, Black Tie Moving is rapidly expanding across the nation. In Part Three, you will hear our interview with Nick Friedman, the founder of College Hunks Hauling Junk and Moving franchise opportunity. College Hunks Hauling Junk and moving is the fastest-growing junk hauling and moving franchise in America. College Hunks Hauling Junk has been named one the fastest growing companies in America by "Inc." and has made "Entrepreneur" magazine's list of top franchise opportunities for five years in a row and counting.  The growth is driven by a smart business model that allows College Hunks owners to act as executives in their businesses.
We have a great show today. We are meeting with Lee DeJonge, COO of Shine, a window care and holiday lighting franchise with 40 locations in 10 states. Lee is also a franchisee and just opened his sixth Shine location. But while window cleaning is Shine’s business, the mission is to make the world brighter by building successful businesses and creating opportunities for individuals to become leaders.  In part two, we play a clip from our popular Great Quotes in Franchising podcast.
Last time we had House Doctors on the show was over a decade ago.  Known as the trusted home improvement service, House Doctors offers a myriad of services from drywall and gutter repair to kitchen and bathroom remodeling. The House Doctors team of insured, bonded and uniformed handymen have a wide array of skillsets to tackle even the longest list of to-dos. With a one-year guarantee, prompt and precise service and a team of qualified craftsman and technicians, House Doctors is not only a home improvement service, but a trusted advisor among the customers it serves. Founded in 1995, House Doctors is located across the country and has targeted several growth markets for the next few years.  We are meeting with Jim Hunter, CEO of House Doctors. As the home renovation sector is expected to grow over the next several years, House Doctors plans to increase its presence through strategic franchise growth in key markets across the country to accommodate the increasing consumer demand for home renovations, a $350 billion industry.  In part two, we play an old clip from our popular Great Quotes in Franchising podcast.
Comments (1)

Phoebe-Jane Garcia

sounds like an amazing app, especially with the commodity pricing

Oct 7th
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