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Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe.
Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.
Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.
83 Episodes
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Neurologist Dr. Mary Rensel shares her tips for increasing your productivity—and happiness—with a little brain care. Find resource links and a complete transcript of this episode at https://www.auvik.com/franklyit/082
Do or die? Sean Muller says now is the time to think about how to add artificial intelligence and machine learning to your organization. The benefits are huge but the costs don’t have to be. And if you’re not thinking about or already working AI & ML into your tech strategy, your competitors most certainly are. Find resource links and a complete transcript of this episode at https://www.auvik.com/franklyit/081
The US federal government recently announced a second round of PPP loans and have expanded what you can spend the money on. Up to 40% of the stimulus check can now be spent on software and cloud technology. We dig into the details with Brian Leimbach, president and CEO of CIO Advise, who shares his tips on how to put that money to best use. Find resource links and a complete transcript of this episode at https://www.auvik.com/franklyit/080
You’ll never have time for strategic, high-value IT work if you’re constantly bogged down with repetitive tasks. Using scripts to automate those mundane tasks is key for cranking up your productivity. We explore the criteria for deciding which IT tasks to automate, how to find an automation solution that works for your team, and ways to evaluate open-source tools. Find resource links and a complete transcript of this episode at https://www.auvik.com/franklyit/079
Our industry isn’t plagued by a shortage of qualified cybersecurity and IT pros, says Spirion CIO Gabe Gumbs. The real problem is technology. Not only are we looking for the wrong people using the wrong criteria, we’re giving those people really bad tools to solve their problems. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/078
Tune into our recap of some of the best & most popular Frankly IT episodes of 2020. Major themes: cybersecurity, IT leadership & that pandemic thing. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/077
The service desk isn’t just for IT anymore—and that’s great news for IT teams everywhere. atSpoke CEO Jay Srinivasan shares the three things he believes will define the service desk in 2021 and beyond, and what IT teams need to do to lead the coming wave of automated cross-department service. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/076
With more people working from home permanently, will we see SD-WAN become a viable solution for private residences? Experts say we’re already headed that way. We speak to John Fruehe, an independent technology analyst, and Ben Niernberg, the EVP at MNJ Technologies, about what they’re seeing in the market already and what that spells for the future. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/075
Author & coach Melanie Parish shares how familiar agile development principles can be applied to leadership to unlock innovation & success from your technical team. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/074
In this special Halloween episode, we explore the intersection of IT and the paranormal. Yeah, that’s right. We’re taking our tech and we’re going ghost hunting, with paranormal researcher Kristy Sumner. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/073
Consultant John O’Shaughnessy shares his top 5 tips & tricks for uncovering big cost-savings in your IT budget. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/072
Struggling to get users to comply with your IT security practices? You might be going about it the wrong way. Rubica CEO Frances Dewing explains why people-first design is the best way to secure IT assets while keeping users on side. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklymsp/071
Leading the IT service team is a tough assignment. Consultant Todd Kane reviews common stumbling blocks and how to overcome them to thrive in this challenging but rewarding role. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklymsp/070
Julie Forsythe, VP of Engineering at Auvik Networks, shares how using a Top 10 list helps build efficiency, cohesion, and job satisfaction within a technical team. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklymsp/069
Should you move to virtual desktops? Nerdio’s Joseph Landes joins us to look at the trend, the tech, and how to know if it’s the right fit for you or your clients. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklyit/068
Author & former IT pro Bob McGannon shows us how to cultivate growth, efficiency & engagement within our teams… by knowing when to go off book & teaching them to do the same. Learn why Bob says intelligent disobedience is the difference between good & great leaders, and how you can land on the side of the greats. Find resource links & timestamped show notes for this episode at https://www.auvik.com/franklyit/067
Today’s biggest network threats might just be coming at you from scammers using totally legal and legit data. Are you ready? Learn just how deep the threat goes and what you can do about it. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklymsp/066
Deal broker & author Linda Rose share her tips for getting more money for your MSP and what COVID has done to the M&A market for technology service providers (it might not be what you think). Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklymsp/065
We’ll be paused on new episodes for two months but we’ll be back later in the year with more great shows. For tips on getting your content fix while we’re paused, visit the show notes at https://www.auvik.com/franklymsp/update
Coronavirus may have lots of companies scrambling but at this MSP in Cleveland, Ohio, things are firmly under control. CEO Jim Millican and Operations Manager Travis Grundke share their approach to client management and communications at Ashton Technology Solutions during the COVID-19 pandemic, and how the definition of risk will look a whole lot different in the future. Find resource links and timestamped show notes for this episode at https://www.auvik.com/franklymsp/064
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