How do you keep your team ready for the future when tech constantly reshapes the workplace? AI is rewriting the rules of work and pushing us to think beyond the traditional job roles. In today's Leadership Spark, we break down three ways leaders can stay ahead: helping employees make the most of tech, encouraging a culture of self-driven learning, and focusing on human skills that strengthen team connections. If you're a leader looking to keep your team adaptable and engaged in the tech-driven future of work, this episode offers you real, practical insights on embracing change without losing that all-important human touch. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
How do top leaders close impossible deals and get buy-in from the toughest stakeholders? James Sebenius, Professor of Business Administration at Harvard and co-founder of Harvard’s Negotiation Program, has been involved with the world’s most successful negotiation cases. In today’s episode, he reveals the top strategies that make great negotiators. Drawing from icons like Bob Iger, Jim Baker, and Henry Kissinger, James shares the keys to negotiation that every leader needs: when to use “intermediate moves” to gain advantage, why the best negotiators think like chess players, why “setup” is everything in negotiation, and how to balance empathy with assertiveness to get results. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Vulnerability might seem like a weakness, but in leadership, it’s a true superpower. In today's Leadership Spark, we dive into the spectrum of vulnerability, showing how it’s far from one-size-fits-all. We’ll explore the five 'superhero' types of vulnerable leaders and help you pinpoint your unique style for building trust and connection. Discover how understanding and embracing your vulnerability type can reshape the way you lead and elevate the impact you have on those around you. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
What does it take to turn any team into a high-performing powerhouse? Keith Ferazzi, Founder, Chair, & CEO at Ferrazzi Greenlight, knows it's all about ditching the traditional leadership model and mastering the new "teamship" concept. Keith is a Best-Selling Author of many books, including "Never Lead Alone: 10 Shifts from Leadership to Teamship", as well as Founder, Chair, & CEO at Ferrazzi Greenlight. In this episode, we dig into building a “challenge culture,” a strategy that helps teams address issues openly and hold each other accountable, and introduces “open 360s,” a transparent feedback system to build trust. He also discusses practical tools like monthly “stress tests” to identify project challenges early and “energy checks” to boost team resilience. With advice on avoiding consensus culture pitfalls, setting a “social contract” for team values, and optimizing hybrid work, Keith gives leaders clear steps to create teams that truly support one another and perform at their best. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
I’ve spent years researching and speaking with HR leaders, and one thing is clear—employee experience is the game-changer. Companies have historically focused on "utility" and "productivity," but now we're shifting towards experience—creating environments where employees want to show up, not just need to. In today's Leadership Spark, I dive deep into how companies can move beyond superficial perks and create a workplace where employees feel like they’ve bought into an experience, not just a job. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
How do you keep your team engaged, motivated, and prepared for the future while managing day-to-day demands? In this episode, Amy Gilliland, President of General Dynamics Information Technology, shares practical strategies for building strong, future-ready teams in today’s fast-paced environment. She talks about why on-the-job training is crucial for leadership development, how regular career conversations help boost engagement and retention, and why creating a company with a soul is essential to sustaining long-term success. Amy also dives into how GDIT balances tradition while pushing for innovation, ensuring that leaders are prepared to meet both immediate and future challenges, all while fostering a collaborative and purpose-driven culture. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Many companies seem perfect on paper, only to find yourself discouraged, disengaged, and ready to leave once you work. Culture and experience shape our work more than job titles or company names ever could. In today’s Leadership Spark, we’ll look into what truly makes or breaks the employee experience. I break down the Employee Experience Equation: culture, technology, and physical space—three elements any organization can control to build an environment where employees thrive. We’ll cover how these elements impact your work and personal growth. Listen in to learn how to identify (and create!) a workplace where you want to be, not just where you have to be. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Every leader faces moments of high pressure and uncertainty—but how you lead your team through those moments is what sets the great apart from the good. In today’s episode, Rich Diviney, Retired Navy SEAL and Founder of “The Attributes,” reveals the hidden attributes that drive high performance and why they’re more important than skills when it comes to leadership. We’ll explore why 90% of people fail SEAL training and what that teaches us about thriving under pressure, the role of adaptability in uncertain times and unpredictable environments, and how leaders can use “healthy imposter syndrome” to stay sharp and keep improving. Rich also shares how understanding your team’s natural attributes—not just their skills—can radically change how you lead and create high-performing, resilient teams. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Many companies seem perfect on paper, only to find yourself discouraged, disengaged, and ready to leave once you work. Culture and experience shape our work more than job titles or company names ever could. In today’s Leadership Spark, we’ll look into what truly makes or breaks the employee experience. I break down the Employee Experience Equation: culture, technology, and physical space—three elements any organization can control to build an environment where employees thrive. We’ll cover how these elements impact your work and personal growth. Listen in to learn how to identify (and create!) a workplace where you want to be, not just where you have to be. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Every business leader is faced with the challenge of adapting to change in today’s fast-moving world, but creating a solid, long-term strategy is often easier said than done. In today’s episode, Seth Godin, an influential entrepreneur, author of 22 books, and one of the world’s most popular bloggers, breaks down what most leaders get wrong about strategy—confusing it with tactics. He explains why strategy is a long-term philosophy, not a step-by-step plan, and how major change agents like AI, the fading influence of Boomers, are reshaping the business landscape. Seth shares why these shifts are inevitable and how leaders need to respond if they want to stay relevant. We also tackle deep insights on how companies like Netflix successfully disrupted themselves to stay ahead and emphasizes the importance of foresight in navigating these changes. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
What’s the ROI of vulnerability at work? It’s big—personally and professionally. In today’s Leadership Spark, I explore why being a vulnerable leader pays off. We’ll break down the concept of Mismatch Theory—why the “tough boss” style of the past doesn’t cut it today and why leaders who don’t evolve may get left behind. Vulnerability—when done right—not only boosts your team’s trust and engagement but also directly contributes to business success. Yet, less than 11% of employees view vulnerability as a strength in their leaders, which leaves a lot of untapped potential. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
During times of rapid growth and disruption, aligning teams and sustaining a strong culture can be daunting, but Diego Barreto, CEO of iFood, has successfully led his company to unicorn status by focusing on these essentials. In this episode, we dive into his leadership strategies, exploring why team mobilization is central to a CEO’s role and how effective communication fosters alignment. Diego reveals how iFood’s non-negotiable culture supports an entrepreneurial mindset, values radical candor, and encourages big thinking. He shares insights into how iFood adapted during the pandemic, balancing employee comfort with high performance by instilling grit. We also discuss how iFood’s six-month cultural sprints inspire innovation and resilience and examine the role of the “pendulum effect” in guiding flexible leadership strategies. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
How does vulnerability fit into leadership? Being vulnerable as a leader is tricky, but there’s a clear difference between being vulnerable and leading with vulnerability. In today’s Leadership Spark, I share how my own journey with panic attacks reshaped my understanding of vulnerability. Through interviews with executives, I found that while vulnerability in personal life is crucial, in the workplace it’s a different story. Many executives ask if they should project unwavering confidence, or share their struggles? The answer is both! The key is not just exposing your weaknesses but demonstrating how you’re closing the gaps—combining vulnerability with action, as shown by examples from leaders like Fleetwood Grobler and Hollis Harris. Vulnerability alone can be risky, but combine it with action, and you’ve got leadership gold. I also share stories from top executives that illustrate how leading with vulnerability makes all the difference in building trust and resilience. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Did you know that those most eager to lead might actually be the worst at it? Have you ever worked with a leader who’s always eager to step up, but when they get the role, things fall apart? We often think that leadership is about willingness and eagerness, but recent research shows the opposite—leaders chosen for their desire to lead often perform worse than those randomly selected. In this episode, we break down these surprising insights with Professor David Deming at Harvard Kennedy School. David shares why effective leadership is about having the right skills, not just wanting the role. We dive into key traits like overconfidence, emotional intelligence (EQ), and economic decision-making, and how they play critical roles in leadership success. You’ll learn why overconfidence can backfire and prevent leaders from truly understanding their team. Plus, we discuss how randomly selected managers often outperform eager volunteers and why organizations need to rethink how they develop and choose strong leaders—it’s not just about who raises their hand. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Can you be strong by showing your weakness at work? Leadership isn’t just about being strong and visionary, nor is it simply about being vulnerable. It’s about balancing both. In today’s workplace, leaders are faced with a unique dilemma—should they lead with authority or with authenticity? You need to do both. In today’s Leadership Spark, I unpack the critical difference between being vulnerable and leading with vulnerability with insights from 140 CEOs I interviewed. We'll explore how the best leaders aren’t afraid to show their gaps, but they take action to close them. From stories like Hollis Harris at Continental Airlines to Fleetwood Grobler at Sasol, you’ll learn why sharing challenges without a plan can cost you the job, but leading with vulnerability can rebuild entire companies. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
People leaders are moving beyond traditional HR to shape the future of work and employee experience, and this community provides the resources and connections to do that effectively. Existing communities fall short: they’re expensive, focus on superficial discussions, and constantly upsell products. Future of Work Leaders fixes that. As a member, you shape the community, decide on topics, provide feedback, and interact directly with me, (Jacob Morgan) for insights... and it’s budget friendly! Join CHROs and CPOs from Northrop Grumman, Johnson & Johnson, Lego, and Tractor Supply who are already part of this elite group. If you’re CHRO or CPOI you can request an invite at FutureOfWorkLeaders.com and lead your organization into the future. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Every leader wants to make an impact in their organization, but running a giant like Sam’s Club requires next-level leadership. How do great leaders like Chris Nicholas balance the demands of leading an $84 billion business with a focus on people? As President and CEO of Sam’s Club, Chris’ approach to leadership is all about impact and purpose. Growing up in Hull, England, Chris learned the value of hard work early, and it’s shaped how he runs one of the largest retailers in the world today. In this episode, we dive into Chris’ purpose-driven approach to leadership and explore the strategies that make him so effective in empowering his teams. We discuss why leading with purpose is not just a buzzword but essential in creating a loyal and motivated workforce, and how trust serves as the foundation for building high-performance teams. Chris breaks down his unique Trust Equation and shares how he uses it to inspire and empower employees at every level of the organization. We also explore Sam’s Club’s innovative club model, where membership fees and a focus on curated, high-quality products allow the company to offer exceptional value to its members. Chris explains how leveraging Walmart’s technology and supply chain capabilities gives Sam’s Club a competitive edge in both convenience and pricing. You’ll learn how Chris fosters an environment where frontline employees are empowered to make decisions and why this approach is key to driving innovation and customer satisfaction. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Is leadership changing or staying the same? Leadership today is harder than ever, with rising pressure from all angles—public scrutiny, polarized workplaces, and a workforce that's losing interest in climbing the leadership ladder. If leadership is this tough, why should anyone step up? We need MORE leaders, NOT FEWER. In today's Leadership Spark, we dive deep into the challenges and evolving expectations of leadership in the modern world. Leaders often believe they’re performing well, but there’s a massive disconnect—employees disagree. It's no longer just about setting vision and hitting targets. Leaders must redefine their roles, spend more time with their teams, and guide others like lighthouses leading ships through rough waters. Leadership today requires self-awareness, continuous growth, and a willingness to challenge the status quo. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
If you’re feeling overwhelmed by all the talk of recessions, inflation, and economic chaos, you’re not alone—but you don’t have to navigate it blind. Philipp Carlsson-Szlezak, Managing Director, Partner, and Global Chief Economist at Boston Consulting Group, and co-author of "Shocks, Crises, and False Alarms," is here to help leaders cut through the noise. In this episode, Philipp explains why leaders should avoid the Master Model Mentality, which is the mistake of relying too heavily on one-size-fits-all economic models. He shares tips for recognizing false alarms or overblown predictions about economic disasters that often never come true—and how to avoid getting caught up in doom mongering or the constant focus on worst-case scenarios. We’ll also explore his concept of Economic Eclecticism, a practical approach for leaders to draw on insights from various fields to make better decisions. Philipp sheds light on the perpetual tightness in the labor market, which means demand for workers is likely to stay high even in uncertain times, and the deflationary effect of technology, showing how advancements like AI can reduce costs and increase purchasing power. Plus, we’ll tackle whether the American Dream is really dead or just in need of a new perspective. Learn how to stay calm, curious, and confident, even when the headlines are screaming disaster. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
Why do some companies consistently outshine their rivals, attract top talent, and spark innovation while others struggle? Many treat employee relationships like a simple transaction—initial excitement fades, and so does satisfaction. This leaves companies with disengaged teams and high turnover. In today’s Leadership Spark, we’ll explore how top companies have figured out the key to shifting from a transactional approach to one that treats employment as an enriching experience. Based on prominent psychologist Thomas Gilovich’s research, it’s clear: investing in experiences, not just tools, boosts satisfaction over time. We dive into the evolution from productivity-driven workplaces to purpose-led organizations that emphasize mutual value exchange, fostering a culture of growth, learning, and leadership. Discover how the employee experience era is redefining the way we think about work. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
jeff summers
Jacob really enjoyed your conversation with Dr. Goleman!
Mihaela Vlašić
why 35 h a week isn't a good idea?
Jila Khalighi
Great massage! but turn down that background music please:)
Jila Khalighi
super interesting! thanks Jacob
Jila Khalighi
great Episode!