HR Voices Podcast – Episode 61 Topic: Confidence in Employment Law: What Independent HR Consultants Really Bring to the Table Guest: Susi O’Brien, O’Brien HR Host: Mary Asante, HR Independents Release Date: 03/11/2025 🎧 Episode Overview: In this episode, Mary Asante sits down with Susi O’Brien, employment law specialist and founder of O’Brien HR, to explore how independent HR consultants support businesses through complex workplace issues — with confidence, clarity, and care. Susi shares her journey from senior in-house HR roles to launching her consultancy in 2022, and the critical role independent HR consultants play in helping small businesses manage people risks, stay legally compliant, and support their teams with humanity and fairness. With practical examples, legal know-how, and a refreshingly honest take on real-life HR challenges, this episode is a must-listen for businesses looking to understand the real value of engaging a trusted HR partner. In This Episode: ✅ What makes independent HR consultants uniquely valuable to small and medium-sized businesses ✅ How employment law expertise can reduce legal risks and sleepless nights ✅ The power of tailored, practical advice – not just policy templates ✅ Real-life stories: Redundancy done right and short-time working in action ✅ Flexible working styles: Retainers, projects, and pay-as-you-go support ✅ Why employee experience directly impacts tribunal risks ✅ Helping businesses feel in control – not overwhelmed – by HR decisions 💼 Topics Covered: HR consultancy for smaller charities and businesses Merging employment law with practical, people-centered solutions When and why to bring in HR support (hint: don’t wait for a crisis!) Avoiding disputes through respectful and transparent processes Confidence, not control: How great HR advice empowers employers Why engaging HR support early is better than waiting until it’s “messy” Top 3 Tips from Susi O’Brien: Use employment law as a tool – not a threat. It’s there to support good business decisions, not block them. Respect the business owner’s role. Great consultants guide and empower – they don’t take over. Reduce the chance of legal claims by focusing on employee experience. If people feel heard and respected, disputes rarely escalate. 📣 Listen & Engage: If you found this episode helpful, please: ✔️ Subscribe to HR Voices ✔️ Leave a review or comment ✔️ Share with your HR or leadership network 📩 Got questions or want to suggest a future topic? Email: hrvoices@hrindependents.co.uk 🌐 Visit: www.hrindependents.co.uk
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante | HR Independents (HRi) 📅 Release Date: 13th October 2025 🎧 Episode 60: HR Voices with Nicci Birley — How Great HR Consultants Add Value to Your Business 👤 Guest: Nicci Birley, Cornerstone Resources In This Episode: Host Mary Asante welcomes the brilliant Nicci Birley, co-founder of Cornerstone Resources, to explore the true value that HR consultants bring to the clients and communities they serve. Nicci shares her journey from corporate HR to running a growing HR consultancy with her husband Rob Birley, supporting a wide range of small businesses, charities, and faith-based organisations across the UK. Together, they unpack: 🔍 The diverse services HR consultants provide – from recruitment to redundancy, and everything in between 🧩 Why tailoring HR support to each client’s culture and needs is critical to impact 💡 How HR consultants can use insight, empathy, and external perspective to unlock opportunities for clients 🤝 The importance of proactive relationships, monthly check-ins, and bringing fresh ideas even when “nothing seems wrong” 🧠 Managing complexity, safeguarding responsibilities, and supporting clients through tough scenarios — including personal conflicts within family-run businesses 🛟 Why self-care and community matter for consultants — and how networks like HRi make a real difference Key Takeaways: ✅ HR consultants offer more than just policies — they bring clarity, perspective, and care ✅ Tailored support based on real listening creates lasting value ✅ Proactive conversations often uncover hidden challenges and solutions ✅ Self-awareness and ongoing learning are essential to sustainable consulting ✅ Being part of a trusted HR network, like HRi, provides powerful backup and peace of mind Top Tips from Nicci Birley: Build a strong network – Don’t go it alone. Surround yourself with other indies and trusted professionals. Keep learning – Stay on top of legal changes, best practices, and industry trends to offer up-to-date, credible advice. See it through your client’s eyes – Step into their shoes to deliver practical, empathetic support with impact. 💬 Listen & Engage: Loved this episode? 📩 Got a topic suggestion or want to be a guest? Email: hrvoices@hrindependents.co.uk 🌐 More episodes & resources: www.hrindependents.co.uk Don’t forget to subscribe, rate, and share the podcast with your network of HR professionals. Thank you for listening — and for showing up, not just as professionals, but as people.
🎙️ HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support Host: Mary Asante | HR Independents Episode 59: HR Voices with Theresa Cooper – The Real Value of HR Consultancy Release Date: 29th September 2025 🎧 Episode Summary: In this insightful episode, Mary Asante sits down with Theresa Cooper, founder of Cooperative HR, to unpack the real value of HR consultancy. Together, they challenge outdated perceptions of HR, explore the breadth of services consultants provide, and reveal how flexible, proactive support can protect and empower businesses of all sizes. Whether you're a business owner, a team leader, or a fellow HR consultant, this episode gives you a practical look at what HR consultancy really looks like — and why it's about so much more than policies and paperwork. 💼 In This Episode: 🧭 Understanding HR Consultancy Today - What HR consultants actually do (and what they don’t) - Why good HR goes beyond templates and tick-boxes - The flexibility, cost savings, and strategic value of external support 🤝 How HR Consultants Work With Businesses - Supporting SMEs without in-house HR - Collaborating with internal teams on specialist projects - Adding value across the full employee lifecycle 🧠 The Consultant Mindset - The power of lived experience, industry variety, and independent thinking - Building client trust through honesty, clarity, and boundary setting - When to say "no" to work that doesn’t align with your values 📣 Lessons & Tips from Theresa’s Journey - Why listening to what clients aren’t saying is just as important - Using language like “we” to build true partnership - How to help clients make confident, informed decisions — even the hard ones 🛠️ Top 3 Tips for Engaging with HR Consultants 1. We’re not just about policies — consultants provide real-time, hands-on support. 2. We help you sleep at night — mitigating risk, reducing stress, and saving money. 3. We’re trusted partners — a sounding board with perspective and no internal agenda. 💬 Quotable Moments: "Just because you can pay someone off, doesn’t mean you should." "HR is about people — the human side of business — and treating them with fairness and transparency." "You’re not just hiring me — you’re accessing a whole community of experts through HRi." 🎧 Listen & Engage If you enjoyed this episode, please subscribe, leave a review, and share with your network. Got questions or want to suggest a future guest? 📩 Email: hrvoices@hrindependents.co.uk 🌐 Visit: www.hrindependents.co.uk
🎧 HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Host: Mary Asante | HR Independents (HRi) Release Date: 15 September 2025 Episode 58: Title: The Human Behind the Professional: Highlights from Episodes 53–57 🎙️ Episode Summary: If you’ve missed Episodes 53 to 57, this is your shortcut to some of our most human, heartfelt, and practical conversations yet. In this special recap edition, host Mary Asante reflects on the deeply personal and professional themes explored over the last five episodes. From building confidence and visibility to creating inclusive workplaces and breaking executive isolation, this episode brings together insights that remind us: HR is human work—and that includes us too. Whether you’re a consultant, leader, or solo HR practitioner, these takeaways will help you grow your impact while taking better care of yourself and the people you serve. 🔍 Episode Highlights: 🎤 Ep. 53 – Psychometrics with Katy McMinn Explore how tools like DISC and MBTI can support personal growth, team dynamics, and leadership. Katy shares practical advice for consultants and businesses alike, including why accreditation and self-awareness matter more than labels. 🎤 Ep. 54 – Visibility & Storytelling with Pippa Tanko Your story matters more than your image. Learn how to build trust and attract aligned clients by showing up as your real self—fear, flaws, and all. 🎤 Ep. 55 – Confidence & Inner Voice with Linda Gent Linda breaks down how limiting beliefs and imposter syndrome hold us back—and what to do about it. From journaling to reframing, this episode is packed with tools to help you lead with confidence. 🎤 Ep. 56 – Neurodiversity Inclusion with Charlie Hart Charlie brings lived experience and HR expertise to the conversation on neurodiversity. Discover how small changes in language, policies, and mindset can make workplaces more inclusive for everyone. 🎤 Ep. 57 – Mental Wealth with Mike Pagan Isolation isn’t just lonely—it’s dangerous. Mike shares how leaders and HR professionals can build mental wealth by developing strong support networks, creating psychological safety, and picking up the phone when it matters most. 🧠 Key Themes Across Episodes 53–57: ✅ Self-awareness is foundational – From psychometrics to journaling, knowing yourself is the first step to leading others. ✅ Authenticity is strategy – Visibility and vulnerability build connection and trust in business. ✅ Inclusion is a culture, not a policy – Listening to lived experience is vital for real change. ✅ Confidence can be built – Your inner voice can be trained to support you, not sabotage you. ✅ Support is success – Mental wealth and community matter as much as strategy and skills. 📣 Listen & Engage Catch up on any of the episodes you missed—or revisit your favourites for another dose of inspiration and encouragement. 💬 We’d love to hear from you! Got feedback, questions, or guest suggestions? 📩 Email: hrvoices@hrindependents.co.uk 🌐 More insights and episodes: www.hrindependents.co.uk 📌 Don’t forget to subscribe, leave a review, and share the podcast with other independent HR professionals.
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante of HR Independents, HRi. DATE: 1st September 2025 Episode 57: HR Voices with Mike Pagan — Building Mental Wealth and Breaking Executive Isolation Guest: Mike Pagan, Executive Coach, Author & Mental Wealth Advocate 🎙️ In this episode: Mary Asante is joined by executive coach and performance expert Mike Pagan to explore the concept of mental wealth—and how isolation at the top levels of leadership can quietly erode wellbeing and effectiveness. From solopreneurs to C-suite executives, many leaders struggle with executive isolation, often silently. Mike offers practical tools, real stories, and powerful strategies for building support networks that protect and enhance our personal and professional wellbeing. This is a must-listen for HR professionals, consultants, and business leaders looking to support themselves and their people more meaningfully. 🧠 What You’ll Learn: 🔓 What Is Mental Wealth? The difference between mental health and mental wealth Why isolation equals mental poverty—and how to avoid it The importance of having a proactive support team around you 👥 Executive Isolation & Why It’s So Common Why asking for help still feels like weakness for many leaders Why HR professionals often look after everyone except themselves How hybrid work can increase (not decrease) isolation 💬 How to Build Your Support Network The “mental wealth team” audit: who truly has your back? Understanding the 1–10 scale of support—why most people have few (if any) 8s, 9s or 10s It’s okay if relationships aren’t equal—support goes both ways, but not always evenly 🏗️ Creating Cultures of Connection The role of psychological safety in encouraging openness Bringing back meaningful team time—not just for work, but for relationships Why isolation can happen in any setting—even an open office 📞 Small Actions with Huge Impact Why you should pick up the phone—not just send a text The ripple effect of checking in on someone Human social responsibility: the HSR that matters more than CSR ✨ Key Takeaways: ✅ Mental wealth is about investing in relationships that support your growth and wellbeing ✅ Executive isolation is real—but it doesn’t have to be inevitable ✅ HR needs to model and protect its own self-care, not just deliver it for others ✅ A strong peer network is critical, especially in hybrid and solo work environments ✅ One phone call can change (or even save) a life—don’t delay it 🔝 Top Tips from Mike Pagan: Audit your mental wealth team – Write down who’s in your support network, and score them 1–10 for commitment. Do this regularly to track and grow your “wealth.” Create psychological safety – Build spaces at work where people can ask for help without fear or shame. Start with yourself. Pick up the phone – Don’t wait. If someone’s on your mind, call them. Your timing might be more needed than you’ll ever know. 🎧 Listen & Engage Enjoyed this episode? Subscribe, leave a review, and share with your HR network or leadership team. 📩 Have a question or want to suggest a topic? Email: hrvoices@hrindependents.co.uk 🌐 Discover more episodes and resources: www.hrindependents.co.uk
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante of HR Independents, HRi. DATE: 18th August 2025 Episode 56: HR Voices with Charlie Hart — Neurodiversity Inclusion at Work Guest: Charlie Hart, Neurodiversity Inclusion Speaker, Writer & Advocate 🎙️ In this episode: Host Mary Asante is joined by the passionate and insightful Charlie Hart, neurodiversity inclusion speaker and former HR analyst, also known online as Awesome Charlie. Diagnosed as autistic at age 42, Charlie brings a powerful mix of personal lived experience and professional HR expertise to explore how we can create truly inclusive workplaces for neurodivergent individuals. Together, they unpack the real meaning of neurodiversity and explore what true inclusion looks like—not just in policy but in everyday practice, culture, and conversations. From recruitment to hybrid working, this episode is full of practical advice and honest reflection. 🧠 What You’ll Learn: 🧬 What Is Neurodiversity (and Why It Matters)? Understanding the concept and movement of neurodiversity Everyone has a unique brain—neurodiversity includes all of us Context matters: the same person may function differently depending on environment and support 🤝 What Inclusion Really Means Creating environments where people are not just present but welcomed Supporting neurodivergent employees isn’t about special treatment—it’s about accessibility Building psychologically safe cultures through empathy and flexibility 🚧 Workplace Barriers (and How to Remove Them) The unseen challenges: sensory overload, verbal instructions, scattered meetings Why lived experience should inform policies—not assumptions The power of communication preferences and scheduling that works for humans, not just processes 🛠️ Practical Strategies That Make a Difference Informal tweaks vs. “reasonable adjustments” Collaboration between employees and managers—not confrontation Why conversations should be human, not legalistic 📈 Why It’s Everyone’s Business Inclusive practices benefit all employees, not just neurodivergent ones How to support individuals without singling them out or creating more stigma Encouraging storytelling, ERGs, and active listening to embed inclusion ✨ Key Takeaways: ✅ Neurodiversity is natural—and valuable in every workplace ✅ Inclusion isn’t about policies; it’s about people and practices ✅ Simple changes like advance interview questions or respecting communication preferences can have huge impact ✅ Don’t assume—ask ✅ Believing people when they share their needs is the foundation of an inclusive culture 🔝 Top Tips from Charlie Hart: Allow communication preferences – Encourage people to state how they prefer to be contacted in email signatures or profiles. Send interview questions in advance – It helps everyone, not just neurodivergent candidates. Believe us – When someone says they’re struggling with an environment or process, trust them. It’s not about drama—it’s about dignity. 🎧 Listen & Engage Did you enjoy this episode? Please subscribe, leave a review, and share it with your HR and leadership community. 📩 Have questions or suggestions? Email: hrvoices@hrindependents.co.uk 🌐 Discover more episodes and insights: www.hrindependents.co.uk
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante of HR Independents, HRi. DATE: 4th August 2025 Episode 55: HR Voices with Linda Gent — From Limiting Beliefs to Building Confidence Guest: Linda Gent, Executive Coach & HR Professional 🎙️ In this episode: Mary Asante is joined by the brilliant Linda Gent, executive coach and seasoned HR professional, to explore the inner voice that holds many of us back—limiting beliefs—and how to transform them into the confidence we need to thrive. Linda shares how these beliefs take root, from childhood memories to difficult work experiences, and how they often evolve into what we know as imposter syndrome. Through powerful coaching insights, practical techniques, and real-life stories, Linda shows how HR professionals and business leaders can start dismantling these beliefs and begin showing up more powerfully. 🧠 What You’ll Learn: 🔎 What Are Limiting Beliefs? The connection between limiting beliefs and imposter syndrome Common signs of self-sabotaging internal dialogue Why confidence is often a skill—not a trait 📚 Where They Come From Early experiences, workplace trauma, and ingrained messaging Why some beliefs become part of your persona The role of fear, shame, and internalised criticism 🔁 How to Start Rebuilding Confidence Coaching techniques that challenge limiting narratives Tools like journaling, reframing, and reflective cycles Using positive psychology (PERMA) and strength-based approaches 🧍 Why It’s Not About Perfection Breaking the myth that you must “know it all” to be credible Recognising the “archetypes” of imposter syndrome: the perfectionist, the expert, the superhuman How overcompensation can lead to burnout 💬 Being Vulnerable, Being Human The power of authentic leadership How hybrid working has shifted perceptions of professionalism Why showing vulnerability can build team trust ✨ Key Takeaways: ✅ Your internal voice has the power to shape—or shatter—your confidence ✅ Confidence can be developed with tools like reflection and reframing ✅ It’s okay not to have all the answers—leadership is a team sport ✅ Self-awareness helps you break the cycle of fear-based thinking ✅ Vulnerability, empathy, and connection can boost both wellbeing and performance 🔝 Top Tips from Linda Gent: Reflect – Use journaling, self-inquiry, or post-it exercises to explore the beliefs shaping your decisions. Reframe – Add the word “yet” to your inner dialogue. “I can’t do this…yet” changes everything. Rejoice – Acknowledge your wins. Celebrate the small stuff. Confidence grows when you recognise progress. 🎧 Listen & Engage Enjoyed this episode? Subscribe, leave a review, and share it with your network. 📩 Have feedback or a topic suggestion? Email: hrvoices@hrindependents.co.uk 🌐 More episodes and resources: www.hrindependents.co.uk
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante of HR Independents, HRi. DATE: 21st July 2025 Episode 54: HR Voices with Pippa Tanko — Redefining Visibility: Why Your Story Matters More Than Your Image Guest: Pippa Tanko, Brand Photographer & Visibility Coach In this episode: Mary Asante is joined by the inspiring Pippa Tanko, a brand photographer and visibility coach who helps entrepreneurs show up as their true selves online to attract the right clients. Together, they dive into what visibility really means—and why your story holds more power than your polished image. This conversation explores how authenticity (in its rawest, most real form) is not just a buzzword but a business strategy. Pippa shares her journey, insights, and powerful advice for HR consultants who want to build trust, stand out online, and connect meaningfully with their audience. 🎙️ What You’ll Learn: 🧭 Why Your Story Matters More Than Your Image How authenticity builds trust Why your lived experiences are more powerful than polished trends Storytelling as a visibility tool and business strategy 🧠 Overcoming Visibility Fears Using fear as a compass to guide your next move The mindset shift: making visibility about your audience, not you The balance between vulnerability and privacy 📸 Strategic Visibility for Business Growth Building the “know, like, and trust” factor online Showing up consistently without burning out How to repurpose content meaningfully and sustainably 🫶 Why Being Human is Your Superpower The power of relatability in building your brand Visibility for those juggling business and life (e.g. carers, parents) Real life vs. curated perfection—and why honesty wins ✨ Key Takeaways: ✅ Visibility is about connection, not performance ✅ People relate to your story, not your perfection ✅ You attract the right clients by showing who you really are ✅ Your voice and story are part of your business’s most valuable assets ✅ There’s power – and profit – in showing up as your whole self 🔝 Top Tips from Pippa Tanko: Use fear as a compass – What scares you might be exactly what moves the needle in your business. Have an opinion – Sharing your perspective sets you apart and builds credibility. Practice visibility – Start small. Get on camera. Try video or share a personal post. You don’t have to be perfect—just present. 🎧 Listen & Engage Enjoyed this episode? Subscribe, leave a review, and share with your HR network. 📩 Want to be a guest or suggest a topic? Email: hrvoices@hrindependents.co.uk 🌐 More episodes & insights: www.hrindependents.co.uk
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante of HR Independents, HRi. DATE: 7th July 2025 Episode: HR Voices with Katy McMinn — How Psychometrics Can Support People & Organisations Guest: Katy McMinn, Task HR In this insightful episode, host Mary Asante speaks with the fabulous Katy McMinn, founder of Task HR, to explore how psychometric assessments can support individuals, teams, and organisations. Katy shares practical insights for HR consultants and businesses looking to apply psychometric tools effectively. In This Episode: 🔢 Understanding Psychometrics What psychometric assessments are and what they measure. Their wide application across recruitment, development, team dynamics, leadership, and organisational restructuring. The importance of selecting the right tool for the right purpose. 🔍 How Businesses Use Psychometrics Integrating psychometrics into recruitment for better hiring decisions. Using psychometrics for leadership and personal development. Team dynamics: improving collaboration and breaking down barriers. 🧬 Choosing the Right Tools & Accreditation Popular tools: DISC, MBTI, Golden, True Colors, Emotional Capital, EBW. Why accreditation and proper training are crucial. The danger of misinterpretation and pigeonholing without expert guidance. 🔑 The Role of HR Consultants How HR consultants can add psychometrics into their service offerings. Collaboration opportunities with other accredited consultants. Using psychometrics to enhance coaching and leadership programs. 🫰 Individual, Team, and Organisational Benefits Self-awareness and personal growth. Enhancing team communication and dynamics. Supporting organisational culture, talent management, and business success. 🔢 Key Takeaways Psychometrics are a valuable tool when applied correctly, not in isolation. Self-awareness is at the heart of personal and team development. Accreditation is essential for ethical and effective use. Collaboration with other consultants expands your offering. Be mindful of neurodiversity when applying psychometric tools. 🔟 Top Tips from Katy McMinn Don’t pigeonhole people — use psychometrics to explore, not to label. Always combine psychometric results with wider assessment tools. Consider neurodiversity and adapt assessments accordingly. 🎧 Listen & Engage If you enjoyed this episode, please subscribe, leave a review, and share it with your HR network. Have feedback or want to be a guest? 📧 Email: hrvoices@hrindependents.co.uk 🌐 More insights at: www.hrindependents.co.uk
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Episode 52 Title: Conversations That Move HR Forward: Highlights from Episodes 47–51 Host: Mary Asante | HR Independents Ltd Release Date: 23 June 2025 In this special recap edition of the HR Voices Podcast, host Mary Asante reflects on the standout insights, frameworks, and tools shared over the past five episodes. From navigating difficult conversations to smart marketing, ethical investigations, outplacement support, and scaling your business with virtual assistants—this recap brings together the best of recent guest wisdom to help you grow your HR practice with clarity and purpose. Whether you're a long-time listener or just joining us, this episode is your quick-start guide to some of the most valuable conversations we've hosted this season. 🔍 Episode Highlights: 🎤 Ep. 47 – Facilitating Difficult Conversations with Sarah Harvey Discover the STREET CREDS framework and learn how to balance candour and sensitivity. Psychological safety, timing, and emotional intelligence are key to getting tough conversations right. 🎤 Ep. 48 – Marketing Beyond Referrals with James Lyon James challenges HR consultants to stop relying on referrals and embrace strategic, repeatable marketing systems. Get practical tips on using LinkedIn, email, websites, and automation to grow visibility and stability. 🎤 Ep. 49 – Investigations and the PEACE Model with Kate Marston Explore the PEACE model for evidence-based investigations. Learn the importance of planning, impartiality, and clear terms of reference to conduct fair and legally sound investigations. 🎤 Ep. 50 – Outplacement Support with June Hogan Redundancy doesn't have to mean disengagement. June shares how outplacement services can protect morale, support leavers compassionately, and maintain your employer brand. 🎤 Ep. 51 – How Virtual Assistants Help HR Consultants Scale and Succeed with Kelly Matcham Kelly explains how virtual assistants can be your “25th hour in the day,” helping HR consultants outsource admin, marketing, and more—so you can focus on the work that matters. 🧠 Key Themes Across Episodes: ✅ Structure supports success – Frameworks like STREET CREDS and PEACE give you tools to handle complexity. ✅ Marketing is risk management – Consistency builds trust and pipeline stability. ✅ Delegation is strategic – From VAs to outplacement, smart support enables growth. ✅ Compassion is not optional – Whether navigating redundancies or hard conversations, how you show up matters. 🎧 Listen & Engage Catch up on any episodes you missed—or revisit your favourites for another dose of inspiration. 💬 We’d love to hear from you! Got feedback, questions, or a guest recommendation? 📩 Email: hrvoices@hrindependents.co.uk 🌐 Visit: www.hrindependents.co.uk 📌 Don’t forget to subscribe, review, and share the podcast with fellow HR professionals. Thank you for being part of the HR Voices community!
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante of HR Independents Ltd. DATE: 9 June 2025 Episode 51: HR Voices with Kelly Matcham – How a Virtual Assistant Can Help HR Consultants Grow Their Business Guest: Kelly Matcham, Pink Spaghetti Mole Valley & Dorking In this episode, Mary Asante is joined by Kelly Matcham, a virtual assistant from Pink Spaghetti Mole Valley & Dorking. Kelly shares insights on how working with a VA can help HR consultants and independent professionals streamline their operations, free up time, and ultimately grow their business. What to Expect in This Episode 💼 What Is a Virtual Assistant (VA)? • Understanding what a VA does and why “virtual assistant” can be a misleading term. • How VAs act as the 25th hour in the day for busy business owners. 🔍 Identifying the Right Tasks to Delegate • How to identify the tasks that don’t suit your skillset or consume too much time. • Starting small and scaling support as needed. 🧰 Common Tasks Delegated to VAs • Inbox and diary management. • Onboarding clients, recruitment support, CRM and process support. • Social media and marketing assistance. • Event and project coordination. 🧠 Choosing the Right VA for Your Business • Importance of rapport and relationship building. • How to vet potential VAs based on your business needs. • Consideration of their background, team structure, and ability to scale. 🗣️ Communication and Onboarding • Best practices for communicating and sharing access with your VA. • Tools and platforms to streamline collaboration. • The importance of onboarding both ways and setting clear expectations. 📈 Growing Together • How VAs can help identify business blind spots. • Using the VA’s broader experience across industries to your advantage. ✅ Key Takeaways VAs are a flexible and scalable way to reduce admin burden. • Build trust and start small—then scale as confidence and needs grow. • Communication, clarity, and realistic expectations are essential to success. • VAs can become an extension of your team and help drive business growth. 📣 Top Tips from Kelly Matcham Start by listing tasks you dislike or repeat frequently. 2. Talk to several VAs to find the right fit for your needs and values. 3. Start small with a few hours a week and grow the relationship gradually. 🎧 Listen & Engage If you found this episode helpful, subscribe, leave a review, and share it with fellow HR professionals. Got a topic or want to be a guest? Get in touch at: hrvoices@hrindependents.co.uk For more resources, visit www.hrindependents.co.uk plus take a look at this BLOG for more information.
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante of HR Independents Ltd. DATE: 26 May 2025 Episode 50: Outplacement Support Guest: June Hogan, Wildwood Coaching In this heartfelt and highly practical episode, host Mary Asante is joined by June Hogan, founder of Wildwood Coaching and a seasoned outplacement specialist. Drawing on her rich HR background and personal experience with redundancy, June shares why outplacement support matters now more than ever—and how HR professionals can integrate it into their practices compassionately and effectively. What to Expect in This Episode 🔄 Understanding Outplacement What outplacement is and what services it includes—from CV writing to emotional support. When and how to implement outplacement in the redundancy process. Why it’s an investment in both individuals and your organization. 💼 The Human Side of Redundancy June shares her personal experiences with redundancy—and what she learned on both sides of the table. How emotion, identity, and support play a role in employee transitions. Why good offboarding impacts retention, morale, and future talent engagement. 🧰 Designing an Effective Outplacement Offer Group vs. individual support — how to tailor your approach based on employee needs and budget. How much outplacement costs and why it doesn’t need to break the bank. Why communication, clarity, and choice are key to employee uptake. Key Takeaways Outplacement support can soften the impact of redundancy and guide people forward. Consider it early and build it into your redundancy planning and budget. Effective support should be empathetic, practical, and flexible. The way you treat leavers affects the culture and morale of those who remain. Personal experiences of redundancy can inform better HR practices. Top Tips from June Hogan Plan early – Involve outplacement in your initial redundancy planning. Focus on people – Never lose sight of the individuals behind the roles. See it as investment – It builds trust, resilience, and long-term reputation. 🎧 Listen & Engage If you enjoyed this episode, please subscribe, leave a review, and share it with your network. Have a topic you'd like us to cover? Or want to be a guest? 📩 Email us at: hrvoices@hrindependents.co.uk 🌐 Visit: www.hrindependents.co.uk for more insights and resources.
A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante of HR Independents Ltd. DATE: 12 May 2025 Episode 49: Investigations and the PEACE Model Guest: Kate Marston, MaST People Support In this episode of HR Voices, host Mary Asante is joined by Kate Marston, founder of MaST People Support and former police detective. With a career that spans law enforcement and corporate investigations, Kate shares her expertise on how HR professionals can approach workplace investigations effectively using the PEACE model. What to Expect in This Episode Understanding Investigations in the Workplace How investigations go beyond disciplinaries and grievances to support compliance, safety, and fairness. Why collaboration between HR, legal, IT, and other departments is critical for effective outcomes. The PEACE Model Explained A breakdown of the PEACE acronym: Planning, Engage & Explain, Account, Closure, and Evaluation. Why the model fosters non-confrontational, evidence-based interviews. How it’s used across sectors to improve investigation quality. Best Practice for Conducting Investigations How to assess whether an investigation is necessary. The importance of terms of reference, planning, and proportionality. Managing stakeholders including HR, legal, and PR with transparency and care. Keeping impartiality and record-keeping front and center. Key Takeaways Define clear terms of reference to guide scope and decisions. Plan every investigation phase with care, especially interviews. Use the PEACE model for ethical, effective interviews. Be impartial, not just “independent”—let evidence guide your process. Keep thorough records and evaluate your own performance for future improvement. Top Tips from Kate Marston Create strong terms of reference to anchor your investigation. Take time to plan—not just the steps, but your interview strategy. Follow evidence methodically and document your decisions. Choose the right investigator—skills, training, and impartiality matter. Reflect on every investigation to improve for the next one. 🎧 Listen & Engage If you enjoyed this episode, please subscribe, leave a review, and share it with your network. Have a topic you'd like us to cover? Or want to be a guest? 📩 Email us at: hrvoices@hrindependents.co.uk 🌐 Visit: www.hrindependents.co.uk for more insights and resources
HR Voices Podcast A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante of HR Independents Ltd. DATE: 28 April 2025 Episode 48: HR Voices with James Lyon – How to stop relying on referrals and start marketing your consultancy Guest: James Lyon, HR Marketing Box In this insightful and high-energy episode, host Mary Asante is joined by the dynamic James Lyon, known as the world’s go-to HR marketing guy. Together, they explore a common challenge facing HR consultants: how to break free from relying solely on referrals and build a sustainable marketing strategy. In This Episode 🚫 Why Referrals Alone Aren’t Enough The hidden risks of relying solely on word-of-mouth. How losing one client can severely impact income. Why referrals are unpredictable and put your future out of your control. 🔁 Shifting the Mindset: From Hope to Strategy Marketing as a form of risk management—not just growth. The danger of “hope marketing” and its role in the boom-and-bust cycle. How proactive marketing protects income and improves stability. 🌱 The Power of Brand Awareness Farmer vs. hunter marketing explained. Becoming the “go-to” HR consultant in your niche. Effective channels: LinkedIn, websites, emails, and more. 🛠️ Tools & Tips to Get Started Build your brand through daily LinkedIn content—no Premium required. Use the four key marketing channels: LinkedIn, website, email, and Google profile. Automate outreach with tools like Meet Alfred to grow your network. Key Takeaways Brand awareness is essential for consistent client flow. Marketing mitigates risk and builds business resilience. Automation and content help maintain visibility and engagement. Value-based pricing using the HR Service Pyramid unlocks scale. A marketing system beats guesswork—you don’t have to be an expert. Top Tips from James Lyon Be consistent – Post regularly on LinkedIn to stay visible. Focus your audience – Connect with potential clients, not just peers. Build smart systems – The right setup saves time and secures leads. Listen & Engage Enjoyed this episode? Subscribe, leave a review, and share with fellow HR consultants. Want to get involved or suggest a topic? 📩 Email: hrvoices@hrindependents.co.uk 🌐 More insights at: www.hrindependents.co.uk
HR Voices Podcast Episode 47: How can HR consultants facilitate difficult conversations? Why being savvy and demonstrating STREETCREDS is a gamechanger. Hosted by: Mary Asante | HR Independents Ltd Episode Overview: In this engaging episode, host Mary Asante is joined by Sarah Harvey, founder of Savvy Conversations, leadership coach, trainer, facilitator, workplace mediator, and author. Sarah discusses practical insights on how HR consultants and business leaders can facilitate difficult workplace conversations effectively. She introduces her unique "STREET CREDS" framework and highlights the importance of psychological safety, emotional intelligence, and credibility when managing sensitive discussions. What to Expect in This Episode: 🔹 The STREET CREDS Framework: Understanding the dual components—'STREET' (conditions necessary for good conversations) and 'CREDS' (the practical steps to hold effective discussions). Practical advice on being candid, respectful, engaging, directional, and sensitive. 🔹 Psychological Safety and Trust: Techniques for creating an environment where difficult conversations can happen safely. The role of credibility and trust in ensuring messages are received effectively. 🔹 Emotional Intelligence & Timing: Strategies for identifying the right conversation, delivered in the right way, at the right time. How emotional intelligence can influence outcomes positively. 🔹 Balancing Results and Relationships: Tips for managing the "Savvy Seesaw"—balancing candidness and sensitivity to maintain relationships while achieving desired outcomes. Key Takeaways: ✅ Right conversation, right way, right time – Aligning these three elements is critical to effective dialogue. ✅ STREET CREDS – A practical framework for structuring conversations and managing difficult discussions. ✅ Psychological safety matters – Creating a safe space helps people engage authentically. ✅ Balance candidness and sensitivity – Honesty is effective only when paired with empathy and respect. ✅ Continual learning – Mastering the art of conversation requires ongoing self-awareness and adaptability. Looking Ahead: HR Voices continues to spotlight impactful conversations and essential HR topics. To suggest topics or become a guest, please contact us at HRVoices@hrindependents.co.uk. 📌 Subscribe, share, and review to help spread the word! 🎙️ Listen Now: [Insert podcast link]
🎙️ HR Voices Podcast Episode 46: Conversations That Matter – From Legislation to Lived Experience in Today’s Workplaces Hosted by: Charlotte Allfrey & Mary Asante | HR Independents Ltd 📅 Release Date: 31st March 2025 🔍 Episode Overview: In this reflective roundup episode, Charlotte and Mary revisit key highlights from Episodes 39 to 45 of the HR Voices podcast. They cover everything from game-changing employment law to difficult yet vital conversations around retirement, neurodiversity, and domestic abuse. Whether you’re an HR consultant, small business leader, or simply passionate about people at work — this episode is a goldmine of insight, inspiration and action. 🎧 What You’ll Learn: ⚖️ 1. Employment Law Updates with Amanda Trewhella (Ep. 39) Major changes coming in 2025: Day-one unfair dismissal rights, new flexible working rules, and third-party harassment responsibilities. What businesses must do now to prepare. 📊 2. Strategic Planning with Colin Hall (Ep. 40) Why every business—large or small—needs a plan (even if it changes!). How tools like SWOT and PESTLE can help you adapt to change. 💙 3. Blue Monday & Mental Health in the Workplace (Ep. 41) Unpacking the reality behind Blue Monday and January burnout. Mental health tips and why psychological safety is more than a buzzword. 🤖 4. HR Trends for 2025 (Ep. 42) How AI, wellbeing, and DEI are shaping the future of HR. Why upskilling, reskilling, and employee listening matter now more than ever. 👵 5. Retirement Conversations with Anne Cannings (Ep. 43) Why it’s time to normalise conversations about retirement. Planning financially, emotionally, and professionally—for both employees and independent consultants. 🧠 6. Neurodiversity in the Workplace with Zoe Carroll (Ep. 44) How to move beyond compliance and build truly inclusive, neurodiversity-friendly environments. Why equity > equality, and practical tips to get started. 🏠 7. Supporting Employees Facing Domestic Abuse with Emma Bray (Ep. 45) The signs HR and line managers should look out for. Why having the right policy and referral network could save someone’s life. 💡 Key Takeaways: ✅ Keep conversations human — laws and tech matter, but people are the heartbeat of HR. ✅ Proactive beats reactive — plan now for legal changes, cost-of-living impacts, and employee wellbeing. ✅ DEI is ongoing — not just an initiative but an everyday culture shift. ✅ Empower line managers — give them the tools and confidence to support their teams. ✅ Support is strategy — mental health, retirement, and domestic abuse all affect performance and retention. 🔗 Related Episodes to Catch Up On: 🎧 [Ep. 39 – Employment Law Roundup 2024 with Amanda Trewhella] 🎧 [Ep. 40 – Strategic Business Planning for 2025 with Colin Hall] 🎧 [Ep. 41 – Blue Monday and Mental Health in the Workplace] 🎧 [Ep. 42 – HR Trends for 2025] 🎧 [Ep. 43 – Retirement Planning with Anne Cannings] 🎧 [Ep. 44 – Making Workplaces More Neurodiversity Friendly with Zoe Carroll] 🎧 [Ep. 45 – Supporting Employees Facing Domestic Abuse with Emma Bray] 📬 Get Involved: Got a story to tell or a challenge to share? We’d love to feature you or your idea on a future episode! 📩 Email: HRVoices@hrindependents.co.uk 🌟 Support the Podcast: ✅ Subscribe ✅ Share this episode with your HR and business network ✅ Leave us a quick ⭐⭐⭐⭐⭐ review 🎙️ Listen Now: [Insert Podcast Link] 🔗 More insights: www.hrindependents.co.uk
HR Voices Podcast Episode 45: Supporting Employees Facing Domestic Abuse with Emma Bray (nee Armstrong) Hosted by: Charlotte Allfrey & Mary Asante | HR Independents Ltd Episode Overview: In this powerful and thought-provoking episode, hosts Charlotte Allfrey and Mary Asante speak with Emma Bray (nee Armstrong), CEO of I Choose Freedom, an independent charity providing refuge and support for survivors of domestic abuse. Emma shares her expertise on how HR professionals and business leaders can recognize signs of domestic abuse, support affected employees, and foster a workplace culture that encourages openness and safety. What to Expect in This Episode: 🔹 Understanding Domestic Abuse What domestic abuse truly entails beyond physical violence, including coercive control, financial abuse, and emotional manipulation. The misconceptions surrounding domestic abuse and why many survivors struggle to identify their situation. 🔹 Recognizing the Signs in the Workplace How changes in productivity, absenteeism, or social withdrawal may indicate an employee is in distress. The subtle and overt signs that HR professionals and line managers should look out for. Creating a supportive and non-judgmental space for employees to seek help. 🔹 Employer Responsibilities & Supportive Workplace Practices How businesses can create a culture of awareness and safety for employees facing domestic abuse. The importance of domestic abuse policies, signposting to specialist services, and offering flexibility for affected employees. Training and professional development opportunities to equip HR professionals with the skills to handle disclosures sensitively. 🔹 Emma’s Work & Advocacy How I Choose Freedom provides life-saving refuge and holistic support for survivors. Emma’s journey from survivor to CEO and her recent recognition at Buckingham Palace. How employers can partner with charities and get involved in fundraising efforts. Key Takeaways: ✅ Believe survivors – Creating a non-judgmental space can make all the difference. ✅ Educate and train HR teams – Awareness and knowledge empower action. ✅ Policy matters – Having a domestic abuse policy can save lives. ✅ Signpost, don’t fix – Employers aren’t expected to be experts but should know where to direct employees for help. ✅ Small actions can have a huge impact – Whether it’s adjusting work schedules, offering safe spaces, or simply listening. Get Involved & Learn More: Visit I Choose Freedom to learn about their work and how you can support. Watch the ITV documentary Her Majesty Behind Closed Doors to gain deeper insight into the realities of domestic abuse. If you or someone you know needs support, contact the National Domestic Abuse Helpline at 0808 2000 247 (available 24/7). Looking Ahead: As always, HR Voices aims to bring real conversations that matter. If you’d like to be a guest or have a topic suggestion, get in touch at HRVoices@hrindependents.co.uk. 📌 Don’t forget to subscribe, share, and leave us a review! 🎙️ Listen Now: [Insert podcast link]
HR Voices A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante and Charlotte Allfrey of HR Independents Ltd. DATE: 3rd March 2025 Episode 44: Making workplaces more neurodiversity friendly Guest: Zoe Carrol, Optimise Potential In this thought-provoking episode, Mary Asante and Charlotte Allfrey are joined by Zoe Carroll from Optimise Potential Limited to explore the importance of making workplaces more neurodiversity-friendly. Zoe shares her extensive experience in performance psychology, neurodiversity, and inclusion, shaped by her time in air traffic control with the RAF, her work in education, and her personal journey raising a neurodivergent child. Together, they unpack how businesses can create environments that allow neurodivergent employees to thrive and why embracing neurodiversity is not just about compliance but about unlocking potential, innovation, and engagement in the workplace. What to Expect in This Episode: What is Neurodiversity? Understanding the concept, the spectrum of conditions it includes, and its impact on individuals in the workplace. Breaking Down the Stigma: Why neurodivergence is not a trend, but an essential consideration for organisations. The Masking Dilemma: How many neurodivergent individuals hide their true selves in the workplace and what businesses can do to create a safer, more inclusive environment. Workplace Challenges & Solutions: Addressing hiring biases, workplace accommodations, flexible working, and the importance of equity over equality. Practical Steps for HR Professionals & Leaders: Small, meaningful changes that can make a significant difference. Key Takeaways: Neurodivergence is more common than you think: 1 in 5 people are neurodivergent, yet many go undiagnosed or feel unsafe revealing their condition at work. Workplaces are often designed for neurotypical individuals: Many neurodivergent employees struggle in traditional office settings, recruitment processes, and rigid workplace structures. A small adjustment can make a big difference: Simple changes in communication styles, meeting formats, interview processes, and flexible working arrangements can help neurodivergent employees perform at their best. Equity over equality: Treating everyone the same does not create fairness – providing the right individual support does. Carers also need consideration: Many employees have neurodivergent children, partners, or relatives, and businesses must recognise the additional challenges they may face. Top Tips from Zoe Carroll: Ask, don’t assume – Have open conversations with employees about their needs rather than making assumptions based on stereotypes. Flexible working matters – Recognise that productivity times differ, and offer flexibility where possible to optimise employee performance. Adjust recruitment processes – Consider alternative interview methods, allowing candidates to showcase their skills in a way that suits them. Encourage open communication – Establish safe spaces where neurodivergent employees feel comfortable discussing challenges and requesting reasonable adjustments. Think beyond labels – People are more than their diagnoses; focus on strengths rather than limitations. Looking Ahead: Mary, Charlotte, and Zoe emphasise that creating neurodiversity-friendly workplaces is not just about compliance—it’s about maximising talent, fostering innovation, and building truly inclusive cultures. By educating leaders, adapting policies, and embracing diversity of thought, businesses can unlock the full potential of their teams while supporting employees in ways that genuinely matter. Thank you for listening to HR Voices! If you enjoyed this episode, we’d love it if you could leave us a review. Want to be a guest on HR Voices or have a topic you’d like us to cover? Get in touch at HRVoices@hrindependents.co.uk. For more HR insights, visit www.hrindependents.co.uk.
HR Voices A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante and Charlotte Allfrey of HR Independents Ltd. DATE: 17th February 2025 Episode 43: Retirement Planning for HR Guest: Anne Cannings, Retirement Pathways In this insightful episode, Mary Asante and Charlotte Allfrey are joined by Anne Cannings from Retirement Pathways to explore the complexities of retirement conversations in the workplace. Together, they unpack the challenges and opportunities of discussing retirement in a supportive and structured way. What to Expect in This Episode: Breaking the Taboo: Understanding why retirement discussions have become sensitive topics for both employers and employees and how to normalise these conversations. Practical Steps for HR Professionals: Strategies for organisations to provide support and create a culture where these discussions are safe and beneficial. The Retirement Journey: Exploring the three key aspects of retirement planning – psychological transition, financial planning, and leaving the workplace well. Independent Consultants and Retirement: Tailored advice for self-employed professionals on planning for the future. Key Takeaways: Normalise the Conversation: Create an environment where discussing retirement is as common as talking about career development. Support Through Training and Resources: Equip managers with the skills to have these conversations and provide employees with access to retirement planning resources. Start Planning Early: Encourage retirement preparation from mid-career onwards to ensure a smoother transition. Don’t Neglect the Non-Financial Aspects: Psychological and emotional readiness is just as important as financial planning. Top Tips from Anne Cannings: Start the conversation early – it’s never too soon to plan for retirement. Provide safe spaces and workshops for employees to discuss their retirement vision without stigma. Make resources easily accessible, including coaching, webinars, and financial advice. Encourage succession planning as part of ongoing professional development to avoid last-minute disruptions. Consider legal aspects such as wills and lasting powers of attorney as part of holistic retirement preparation. Looking Ahead: Mary, Charlotte, and Anne emphasise the importance of making retirement planning a collaborative, empowering process that benefits both the individual and the organisation. With thoughtful planning and open communication, everyone can look forward to a positive transition into this significant stage of life. Thank you for listening to HR Voices! If you enjoyed this episode, we’d love it if you could leave us a review. Want to be a guest on HR Voices or have a topic you’d like us to cover? Get in touch at HRVoices@hrindependents.co.uk. For more HR insights, visit www.hrindependents.co.uk.
HR Voices A podcast for independent HR and people professionals, and the businesses they support. Hosted by Mary Asante and Charlotte Allfrey of HR Independents Ltd. DATE: 3rd February 2025 Episode 42: HR Trends for 2025 In this episode, Mary Asante and Charlotte Allfrey explore the key trends shaping the future of HR in 2025. From artificial intelligence to employee wellbeing, they discuss how these developments will influence HR practices and workplace dynamics. What to Expect in This Episode: Artificial Intelligence in HR How AI can streamline HR processes such as recruitment, performance management, and employee engagement. The importance of ethical implementation to avoid bias and ensure fairness. Exploring AI's potential to complement, not replace, the "human" in human resources. Employee Wellbeing A holistic approach to employee wellbeing, including physical, mental, emotional, and financial health. The role of tailored employee benefits in creating a happy, productive workforce. Tips for supporting mental health and financial wellbeing in the workplace. Upskilling and Reskilling Addressing skills shortages by investing in training and development for existing employees. Preparing workforces for AI integration and new ways of working. The importance of personal development plans (PDPs) in retaining and engaging talent. Diversity, Equity, and Inclusion (DEI) Maintaining DEI strategies in the era of AI and ensuring compliance with the Equality Act. Understanding the shift from equality to equity to support diverse needs in the workplace. Why embracing diversity leads to greater profitability and innovation. Legislative Changes Preparing for the April 2025 updates, including increases in the national minimum wage and statutory pay rates. Understanding the impact of the employer National Insurance contribution rise. Introduction of neonatal leave and pay, and its significance for family-friendly policies. Key Takeaways: AI is Here to Stay: When integrated responsibly, AI can enhance HR processes and improve decision-making. Employee wellbeing is Essential: A happy workforce is a productive workforce; tailor benefits to meet employee needs. Upskilling Pays Off: Investing in your current workforce can save costs and build loyalty. DEI Drives Success: Equity over equality is the key to fostering inclusivity and innovation. Stay Ahead of Legislation: Understanding the financial and operational impact of upcoming changes is crucial. Top Tips from Mary and Charlotte: Regularly review and adapt HR processes to align with emerging trends and technology. Engage employees in discussions about wellbeing to ensure benefits are impactful and valued. Take proactive steps to reskill and upskill staff, preparing them for future challenges and opportunities. Looking Ahead: HR in 2025 is all about adaptability, innovation, and keeping people at the heart of every decision. Mary and Charlotte encourage listeners to embrace change, prioritise wellbeing, and invest in their workforce. Thank you for tuning in to HR Voices! If you enjoyed this episode, please leave us a review. Want to be a guest on HR Voices? Or have a topic you’d like us to cover? Reach out to us at HRVoices@hrindependents.co.uk. For more HR insights, visit www.hrindependents.co.uk.