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HVAC Know It All Podcast

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In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with John Ellis, a Product Ambassador at Dust Free, LP, an Instructor at Amana/Goodman/Dakin, and a Field Service Trainer at The New Flat Rate, Inc, on air quality, system design, and the role of UV lights in HVAC systems. In Part 02 of their talk, Gary and John explore the importance of air mixing, static pressure, and system performance. They break down how proper air distribution and good filtration can improve efficiency and comfort. They also dive into UV lamp use and its effectiveness in residential applications, offering practical insights for technicians on balancing technology with system design. John and Gary discuss the importance of air mixing in HVAC systems and how it affects air quality and comfort. They explain how poor air circulation can lead to stagnant pockets of air, causing pollutants to build up. John shares how using ceiling fans or proper system design can help improve air movement. They also talk about the impact of static pressure on airflow and how to balance it when designing systems. Finally, John gives his thoughts on UV lamps in HVAC systems, explaining why they can be useful but may not always be the best solution. This episode is packed with practical HVAC tips, air quality insights, and expert advice on system design. It helps techs understand the importance of air mixing, managing static pressure, and improving airflow. John and Gary also share their thoughts on UV lamps and how they can be useful in certain situations. This episode is all about using the right techniques to improve system efficiency and comfort while making informed decisions. Expect to Learn: The role of air mixing in improving HVAC comfort and air quality. How static pressure affects airflow and system performance. When UV lamps are useful and when they aren't ideal. The benefits of tight systems and good filtration for efficiency. Why system design should minimize the need for additional tech like UV lamps. Episode Highlights: [00:00] - Intro to John Ellis in Part 02 [01:40] - Importance of Ceiling Fans and Air Mixing in HVAC Design [05:26] - Real-World Experience in Pharmaceutical Industry [07:22] - Airflow vs. Static Pressure [09:46] - UV Lamps for Sanitizing Coils and Drain Pans [11:46] - Photocatalytic Oxidizers and the Dangers of Byproducts [16:05] - Final Thoughts on UV Use in HVAC [10:01] - Future Discussion on HVAC vs. Building Envelope This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Ellis on: LinkedIn: https://www.linkedin.com/in/john-ellis-b13b0411/ Dust Free, LP: https://www.linkedin.com/company/dust-free-lp-/ The New Flat Rate, Inc.: https://www.linkedin.com/company/the-new-flat-rate-inc-/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with John Ellis, a Product Ambassador at Dust Free, LP, an Instructor at Amana/Goodman/Dakin, and a Field Service Trainer at The New Flat Rate, Inc. He also owns Dynamic Air Consulting. He talks about indoor air quality and its key factors. John explains how thermal comfort, humidity control, ventilation, filtration, building pressures, and pollutant control are all linked. He highlights the importance of adjusting these factors based on the climate and type of building. John also talks about the impact of infiltration and stresses the need for accurate ventilation design to maintain a healthy indoor environment and avoid problems like air pressure imbalances. John talks about the importance of indoor air quality and the six key factors that affect it: thermal comfort, humidity, ventilation, filtration, building pressures, and pollutant control. He explains how these factors change depending on the climate and type of home. John also shares tips on designing HVAC systems to balance ventilation and humidity, using the right filters, and controlling air pressure. He emphasizes how understanding these factors helps improve comfort, prevent issues, and create healthier indoor environments. This episode covers key indoor air quality principles, with practical advice on improving comfort and safety. John talks about managing thermal comfort, humidity, ventilation, and filtration, while also focusing on building pressures and pollutant control. He shares tips on how HVAC pros can design systems for better air quality and prevent common issues. Expect to Learn: Why indoor air quality is key to comfort and safety. How thermal comfort, humidity, and ventilation affect air quality. Why balancing building pressures is important for HVAC systems. Tips for managing pollutants and controlling ventilation. Understanding these factors helps improve indoor environments. Episode Highlights: [00:00] - Intro to John Ellis Part 01 [02:04] - John’s Take on Indoor Air Quality & Key Principles [07:07] - Thermal Comfort & Dehumidification [09:33] - Ventilation & Building Pressures [14:53] - High-Rise Ventilation and Dehumidification [17:06] - Thermal Comfort and Mean Radiant Temperature [19:15] - Stratification & Ceiling Fans This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Ellis on: LinkedIn: https://www.linkedin.com/in/john-ellis-b13b0411/ Dust Free, LP: https://www.linkedin.com/company/dust-free-lp-/ The New Flat Rate, Inc.: https://www.linkedin.com/company/the-new-flat-rate-inc-/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson from Sauermann Group. In Part 02 of their discussion on refrigerant leaks, sealants, and best practices in HVAC diagnostics. Diving deeper into controversial yet evolving topics, Gary and Tyler examine both the theory and field-tested realities of leak detection and system maintenance, shedding light on how technicians can balance practicality, ethics, and innovation in their everyday work. Tyler and Gary talk about how leak sealants in HVAC systems are seen differently now, with some techs testing them and finding they work well in certain cases. They explain how formicary corrosion causes small leaks that are hard to fix fast, and why sealants can be a good short-term option. They also cover how to properly check for leaks using tools, bubbles, and even just your hands. Tyler shares details about a new leak detector from Sauermann that works on modern refrigerants and is easy for techs to use and afford. This episode is full of real-world HVAC advice, smart leak detection tips, and honest talk about when and how to use sealants. It helps techs learn better ways to find leaks, choose the right tools, and keep systems running safely while saving time and money. Expect to Learn: The evolving landscape of refrigerant leak sealants: myths, facts, and responsible usage. Why visual and tactile inspection should never be replaced by electronics alone. How the Si-RD3 leak detector from Sauermann stands out in performance and affordability. The practical implications of formicary corrosion and when leak sealants can actually help. Insights on Sauermann’s tool development process, including its new combustion analyzers and smart manifold system. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 02 [01:38] - Combustion Analyzer Safety Features [03:28] - Gas Valve Issue & CO Smell Myth [05:55] - Can CO Pass Through Walls? [07:40] - Why Combustion Analysis Should Be Standard [10:15] - The Concierge HVAC Experience [13:07] - Communication & Transparency with Homeowners [15:59] - Fall Promo from Sauermann [19:01] - Wrap-Up & Final Thoughts This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about the importance of early maintenance for heating systems. Tyler explains how doing checks before the cold weather hits can help prevent issues like cracked heat exchangers, saving time and stress later. They discuss how tackling maintenance during the shoulder season lets you handle repairs in better conditions, avoiding rushed work in the winter. Tyler also emphasizes the need for combustion analysis and safety checks to protect both technicians and customers from carbon monoxide risks. Tyler talks about the benefits of doing heating system maintenance early, before the cold hits. He explains how checking systems in mild weather helps avoid problems like cracked heat exchangers and long wait times for parts. Tyler shares tips on getting maintenance done early, using combustion analyzers for safety, and checking for carbon monoxide risks. He emphasizes how using the right tools and timing can save money, prevent emergencies, and keep customers safe during the heating season. This episode is filled with useful heating maintenance tips, real-world examples, and advice on getting ahead of issues like cracked heat exchangers. Tyler talks about using early checks, combustion analyzers, and proper tools to keep systems safe, save time, and avoid winter emergencies. Expect to Learn: Why early heating system maintenance is key to avoiding issues. How combustion analyzers help ensure safety. Why checking for CO risks is crucial during winter prep. Tips for doing maintenance in milder weather. How getting ahead of repairs can save time and money. Episode Highlights: [00:32] - Intro to Tyler Nelson in Part 1 [02:05] - Tyler Nelson Talks About Heating Season Excitement [02:38] - Benefits of Early Heating System Maintenance [07:46] - Early Furnace Checks and Maintenance [10:11] - Carbon Monoxide Safety and Monitoring Tools [15:34] - Dangers of Using Gas Ovens for Home Heating [17:26] - Rental Furnace Failures and Tenant Protection Issues [21:38] - Rental Furnaces, Delayed Repairs, and Customer Protection [24:01] - Why Combustion Analysis Matters During Maintenance [28:06] - Real-World Service Call: High CO Levels Found with Analyzer This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Jim Bergmann, President of measureQuick and Director of New Product Development at Redfish Instruments Inc. In Part 2, they discuss topics like the evolution of vacuuming techniques, moving away from triple evacuation, and why modern two-stage pumps are more efficient. Jim explains how to detect leaks using the decay vacuum method, the importance of nitrogen purging, and how refrigerant and oil behavior affects evacuation times. They also discuss the role of Measure Quick in helping technicians diagnose system issues and communicate better with customers, offering a more accurate approach to repairs and replacements. This conversation is full of tips for improving HVAC service and troubleshooting. Jim talks about how evacuation techniques have changed over time, moving away from triple evacuation to a single, deeper pull with modern pumps. He explains how refrigerant and oil mix, causing slow evacuation times, and how nitrogen purging can help. Jim also goes over the decay vacuum method for detecting leaks and why using tools like Measure Quick helps HVAC techs identify issues faster, improve system performance, and communicate better with customers, especially when deciding between repairs and replacements. This episode is packed with HVAC tips, updated vacuum techniques, and smart solutions to help technicians improve system performance, diagnose issues accurately, and understand when to repair or replace equipment with the right tools and methods. Expect to Learn: Why single evacuation is more efficient than triple evacuation. How modern pumps and nitrogen purging improve the evacuation process. The decay vacuum method for detecting leaks and system issues. How refrigerant and oil behavior can affect evacuation times. Why using tools like Measure Quick helps with accurate diagnostics and better communication with customers. Episode Highlights: [00:00] – Introduction to the 2nd Part of the Episode with Jim Bergmann [01:44] - Triple Evacuation Technique Overview [03:25] - Vacuum Decay Test [04:47] - Struggles with Refrigerant in Older Systems [07:05] - Refrigerant Contamination and Improving Vacuum [08:54] - Oil and Refrigerant Mixtures [10:21] - Measure Quick: Updates and New Features [12:53] - Ethical Sales and System Performance [14:29] - Ethical Sales vs. Quick Fixes in the Industry [17:05] - Leasing Systems and Quality Installations [18:36] - Importance of Commissioning Systems for Service Technicians [20:31] - Dispatcher Pressure and Technician Time Management This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Bergmann on: LinkedIn: https://www.linkedin.com/in/jim-bergmann-2968178/ measureQuick: https://www.linkedin.com/company/measurequick-application/ Redfish Instruments Inc: https://www.linkedin.com/company/redfish-instruments/ Download the measureQuick App here: https://play.google.com/store/apps/details?id=com.measurequick.hvac Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Jim Bergmann, President of measureQuick and Director of New Product Development at Redfish Instruments Inc. They talk about the science behind evacuation, the impact of hose size on evacuation speed, and the common misconceptions around pulling a vacuum. Jim explains how using larger hoses and understanding conductant speed can improve evacuation time and performance. They also discuss the effects of temperature on evacuation, particularly in cold climates, and how to prevent moisture buildup in systems. This conversation provides clear insights for HVAC professionals to optimize their evacuation process and avoid common pitfalls. Jim talks about the science of pulling a vacuum and why the size of hoses matters for faster evacuation. He explains how using larger hoses and understanding conductant speed can reduce evacuation time. Jim also clears up myths about ice forming during evacuation and the impact of cold weather. He stresses that using the right tools, like a good vacuum pump and hoses, can help avoid mistakes and improve system performance. This episode is full of valuable HVAC tips, explanations of evacuation science, and advice on improving performance with the right tools and techniques, especially in tough conditions. Expect to Learn: How larger hoses and conductant speed can speed up evacuation. Why myths about ice and fast evacuation are incorrect. The effects of cold weather on evacuation and how to handle it. The importance of using the right vacuum pump and tools. How can better tools and knowledge improve system performance and save time? Episode Highlights: [00:32] - Introduction to Jim Bergmann in Part 01 [02:25] - Discussion on Quarter-Inch Ports and Evacuation Process [04:08] - Understanding Vacuum Flow and Pressure Dynamics [05:59] - Vacuum and Friction Impact on Flow Rate [07:14] - Effect of Schrader Cores on Flow Rate [09:07] - The Impact of Hose Length on Flow Rate [10:33] - Misconception About Vacuum Pump Size and Hose Restrictions [12:23] - Addressing Ice Formation During Evacuation [17:02] - The Role of Ambient Temperature in Ice Formation [19:51] - Managing Moisture in Wintertime Service Calls This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Bergmann on: LinkedIn: https://www.linkedin.com/in/jim-bergmann-2968178/ measureQuick: https://www.linkedin.com/company/measurequick-application/ Redfish Instruments Inc: https://www.linkedin.com/company/redfish-instruments/ Download the measureQuick App here: https://play.google.com/store/apps/details?id=com.measurequick.hvac Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares real-world lessons from the field, focusing on pulling vacuums and handling customer repairs. He explains why larger hoses improve vacuum speed, clears up common HVAC myths, and stresses the value of testing and thinking critically. Gary also talks about fixing equipment with limited budgets, using a coil-combing tool, and keeping customers running while maintaining safety and trust. It's a helpful, honest episode full of tips for techs working in real-world conditions. Gary shares real-world HVAC stories that show why using bigger hoses speeds up vacuums and how heat helps in cold-weather jobs. He explains how simple tricks, like straightening coil fins, can improve system performance and save customers money. Gary also talks about working with limited budgets and why building trust matters more than doing things by the book. He clears up online myths and encourages techs to think before commenting. It’s a clear guide for helping customers, solving problems fast, and doing honest, smart work in the field. Throughout this episode, Gary explains why bigger hoses pull faster vacuums and how testing proves it. He shares tips on using heat during cold-weather jobs and fixing coils without costly replacements. Gary also talks about real-world repairs, like using water on coils or tools to fix bent fins, and why these are smart, safe choices. He reminds techs to think before judging others online and to build trust with customers. His stories show how simple fixes, clear thinking, and honest work lead to better service and lasting relationships. Expect to Learn: Why do bigger hoses pull faster vacuums. How heat helps speed up vacuum pulls in winter. When fixing fins can improve unit performance. Why thinking before judging online matters. Simple ways to help customers without big costs. Episode Highlights: [00:00] - Why Hose Size Matters in Evacuation [03:49] - Real-World Test: Quarter Inch vs. True Blue Hose [05:27] - Freezing Moisture During Evacuation: Myth or Fact? [07:35] - Triple Evacuation: When Is It Necessary? [08:57] - Real-World HVAC: Creative Solutions on Critical Sites [11:42] - Field Testing the Oscillating Coil Comb Tool [15:12] - Dealing with Online HVAC Critics [19:38] - Scaffolding, Surge Protection & Doing the Job Right [22:04] - Never Underestimate Business Relationships This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Host Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ HVAC Know It All Inc: https://www.linkedin.com/company/hvac-know-it-all-inc/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with John Zimmerman, Founder & CEO of Harvest Integrated, about HVAC solutions for the cannabis industry. John explains how his company approaches retrofit applications by offering full solutions, including ductwork, electrical services, and equipment installation. He emphasizes the importance of designing scalable, efficient systems without burdening growers with unnecessary upfront costs, providing them with long-term solutions for their HVAC needs. The discussion also focuses on the best types of equipment for grow operations. John shares why packaged DX units with variable speed compressors are the ideal choice, offering flexibility as plants grow and the environment changes. He also discusses how 24/7 monitoring and service calls are handled, and how they’re leveraging technology to streamline maintenance. The conversation wraps up by exploring the growing trend of “HVAC as a service” and its impact on businesses, especially those in the cannabis industry that may not have the capital for large upfront investments. John also touches on the future of HVAC service models, comparing them to data centers and explaining how the shift from large capital expenditures to manageable monthly expenses can help businesses grow more efficiently. This episode offers valuable insights for anyone in the HVAC field, particularly those working with or interested in the cannabis industry. Expect to Learn: How Harvest Integrated handles retrofit applications and provides full HVAC solutions. Why packaged DX units with variable speed compressors are best for grow operations. How 24/7 monitoring and streamlined service improve system reliability. The advantages of "HVAC as a service" for growers and businesses. Why shifting from capital expenses to operating expenses can help businesses scale effectively. Episode Highlights: [00:33] - Introduction Part 2 with John Zimmerman [02:48] - Full HVAC Solutions: Design, Ductwork, and Electrical Services [04:12] - Subcontracting Work vs. In-House Installers and Service [05:48] - Best HVAC Equipment for Grow Rooms: Packaged DX Units vs. Four-Pipe Systems [08:50] - Variable Speed Compressors and Scalability for Grow Operations [10:33] - Managing Evaporator Coils and Filters in Humid Environments [13:08] - Pricing and Business Model: HVAC as a Service for Growers [16:05] - Expanding HVAC as a Service Beyond the Cannabis Industry [20:18] - The Future of HVAC Service Models This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Zimmerman on: LinkedIn: https://www.linkedin.com/in/john-zimmerman-p-e-3161216/ Harvest Integrated: https://www.linkedin.com/company/harvestintegrated/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with John Zimmerman, Founder & CEO of Harvest Integrated, to kick off a two-part conversation about the unique challenges of HVAC systems in the cannabis industry. John, who has a strong background in data center cooling, brings valuable expertise to the table, now applied to creating optimal environments for indoor grow operations. At Harvest Integrated, John and his team provide “climate as a service,” helping cannabis growers with reliable and efficient HVAC systems, tailored to their specific needs. The discussion in part one focuses on the complexities of maintaining the perfect environment for plant growth. John explains how HVAC requirements for grow rooms are similar to those in data centers but with added challenges, like the high humidity produced by the plants. He walks Gary through the different stages of plant growth, including vegetative, flowering, and drying, and how each requires specific adjustments to temperature and humidity control. He also highlights the importance of redundancy in these systems to prevent costly downtime and potential crop loss. John shares how Harvest Integrated’s business model offers a comprehensive service to growers, from designing and installing systems to maintaining and repairing them over time. The company’s unique approach ensures that growers have the support they need without the typical issues of system failures and lack of proper service. Tune in for part one of this insightful conversation, and stay tuned for the second part where John talks about the real-world applications and challenges in the cannabis HVAC space. Expect to Learn: The unique HVAC challenges of cannabis grow rooms and how they differ from other industries. Why humidity control is key in maintaining a healthy environment for plants. How each stage of plant growth requires specific temperature and humidity adjustments. Why redundancy in HVAC systems is critical to prevent costly downtime. How Harvest Integrated’s "climate as a service" model supports growers with ongoing system management. Episode Highlights: [00:00] - Introduction to John Zimmerman and Harvest Integrated [03:35] - HVAC Challenges in Cannabis Grow Rooms [04:09] - Comparing Grow Room HVAC to Data Centers [05:32] - The Importance of Humidity Control in Growing Plants [08:33] - The Role of Redundancy in HVAC Systems [11:37] - Different Stages of Plant Growth and HVAC Needs [16:57] - How Harvest Integrated’s "Climate as a Service" Model Works [19:17] - The Process of Designing and Maintaining Grow Room HVAC Systems This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ SupplyHouse: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow the Guest John Zimmerman on: LinkedIn: https://www.linkedin.com/in/john-zimmerman-p-e-3161216/ Harvest Integrated: https://www.linkedin.com/company/harvestintegrated/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club, and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, switches roles again to be interviewed by Scott Pierson, Vice President of HVAC & Market Strategy at Encompass Supply Chain Solutions. They talk about how much today’s customers really know about HVAC, why correct load calculations matter, and the risks of oversizing or undersizing systems. Gary shares tips for new business owners on choosing the right CRM tools, and they discuss helpful tech like remote support apps for younger technicians. The conversation also looks at how private equity ownership can push sales over service quality, and why doing the job right builds both trust and comfort for customers. Gary McCreadie joins Scott Pierson to talk about how customer knowledge, technology, and business practices are shaping the HVAC industry today. Gary explains why proper load calculations are key to avoiding problems from oversized or undersized systems. They discuss tools like CRM software and remote support apps that help small businesses and newer techs work smarter. Gary also shares concerns about private equity companies focusing more on sales than service quality. It’s a real conversation on doing quality work, using the right tools, and keeping customers comfortable. Gary talks about how some customers know more about HVAC than before, but many still misunderstand system needs. He explains why proper sizing through load calculations is so important to avoid comfort and equipment issues. Gary and Scott discuss useful tools like CRM software and remote support apps that help small companies and younger techs work better. They also look at how private equity ownership can push sales over quality service, and why doing the job right matters. It’s a clear, practical talk on using the right tools, making smart choices, and keeping customers happy. Expect to Learn: Why proper load calculations are key to avoiding comfort and equipment problems. How CRM software and remote support apps help small businesses and new techs work smarter. What risks come from oversizing or undersizing HVAC systems? How private equity ownership can shift focus from quality service to sales. Why is doing the job right build trust, comfort, and long-term customer satisfaction? Episode Highlights: [00:00] - Introduction to Gary McCreadie in Part 02 [00:37] - Are Customers More HVAC-Savvy Today? [03:04] - Why Load Calculations Prevent System Problems [03:50] - Risks of Oversizing and Undersizing Equipment [05:58] - Choosing the Right CRM Tools for Your Business [08:52] - Remote Support Apps Helping Young Technicians [10:03] - Private Equity’s Impact on Service vs. Sales [15:17] - Correct Sizing for Better Comfort and Efficiency [16:24] - Balancing Profit with Quality HVAC Work This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow Scott Pierson on: LinkedIn: https://www.linkedin.com/in/scott-pierson-15121a79/ Encompass Supply Chain Solutions: https://www.linkedin.com/company/encompass-supply-chain-solutions-inc-/ Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ HVAC Know It All Inc: https://www.linkedin.com/company/hvac-know-it-all-inc/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this special episode of the HVAC Know It All Podcast, the usual host, Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club, and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc. takes the guest seat as he’s interviewed by Scott Pierson, Vice President of HVAC & Market Strategy at Encompass Supply Chain Solutions, to discuss the current state of the HVAC industry. They discuss the industry's shifts, like the push for heat pumps, and the importance of balancing technical skills with sales training. Gary talks about the generational gap in the trade and the need for a cultural change to better support new technicians. They also explore how digital tools and online resources are transforming how HVAC professionals work and learn. It’s a part of a candid conversation about adapting to new challenges in the industry. Gary McCreadie joins Scott Pierson to talk about the current challenges in the HVAC industry. Gary shares his journey with HVAC Know It All, starting from a small blog to a big platform. They discuss the changing industry, including the rise of heat pumps and the shift towards sales-focused training. They also dive into the generational gap, where older techs sometimes resist new tools and methods. Gary explains how digital tools are helping the younger generation work more efficiently. It’s an honest conversation about adapting to change and improving the industry’s future. Gary talks about the pressures of the HVAC trade and how it can be tough for workers, both mentally and physically. He shares how the industry’s focus on sales is impacting technical skills. Gary and Scott discuss the generational gap, where older techs often resist new tools and methods. They explore how younger workers are more open to using digital tools, making their work faster and easier. Gary explains how embracing change and new technology can improve the work-life for everyone. It’s a straightforward talk for techs who want to adapt and grow in a changing industry. Expect to Learn: How the HVAC trade is changing with new tools and methods. Why younger techs are embracing digital tools and faster work processes. How the generational gap affects training and adoption of new technology. Why is balancing sales skills with technical expertise is important for the future? How adapting to industry changes can improve work life for all technicians. Episode Highlights: [00:00] - Introduction to Gary McCreadie in Part 01 [02:03] - How Gary Started HVAC Know-It-All and His Mission [06:03] - The Generational Gap: Older vs. Younger Technicians [11:26] - The Role of Digital Tools in Modern HVAC Work [13:26] - How Technology is Shaping the Future of HVAC [19:03] - How AI and Info Access Improve Technician Skills This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow Scott Pierson on: LinkedIn: https://www.linkedin.com/in/scott-pierson-15121a79/ Encompass Supply Chain Solutions: https://www.linkedin.com/company/encompass-supply-chain-solutions-inc-/ Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ HVAC Know It All Inc: https://www.linkedin.com/company/hvac-know-it-all-inc/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Benjamin Dryer, a Culture Consultant, Culture Pyramid Implementation, Public Speaker at Align & Elevate Consulting. Benjamin shares how real conversations and better training can reduce stress and boost team performance. He introduces a pyramid model for honest communication, direction, fulfillment, and accountability. Benjamin also explains how small changes in workplace culture can lead to big improvements in mental health and job satisfaction for workers. His tips help create safer, more supportive, and efficient work environments. Benjamin Dryer talks about how better communication and training help reduce stress in the trades. He shares a simple pyramid method that starts with honest talk and builds up to accountability. He and Gary explain how solving real problems like understaffing or unclear priorities can improve both mental health and business results. Benjamin says that workers often feel unheard, which adds stress, but real support can change that. They both agree that focusing on people and clear processes leads to safer, happier, and more productive workplaces. Benjamin explains that many problems in the trades come from poor communication and a lack of training. He says stress builds when workers feel unheard or unsupported. Gary shares how this shows up in real job sites, like when teams aren’t trained to cover for each other. They talk about Benjamin’s pyramid model that starts with honest talk and leads to real teamwork. Both agree that simple changes like clear roles and caring leaders can lower stress and boost performance. Good culture helps people feel safe, valued, and ready to do their best work. Expect to Learn: How honest communication can reduce stress and improve teamwork. Why do many problems in the trades start with poor training and unclear roles? What Benjamin’s pyramid model teaches about building a strong workplace. How fixing real issues helps both mental health and business success. Why does clear leadership and care for people lead to safer, better workdays? Episode Highlights: [00:00] - Introduction to Part 02 with Benjamin Dryer [02:04] - When Employers Don’t Value You & Setting Boundaries [07:04] - Soccer Analogy: Why Team Training Reduces Stress [11:20] - Fixing Problems Through Better Communication [16:56] - Why Taking Responsibility Relieves Stress [20:29] - The Start of Benjamin’s Culture Consulting Journey [23:05] - Resistance from Leadership & Business Case for Culture [23:27] - How to Contact Benjamin & Final Thoughts on His Mission This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow the Guest Benjamin Dryer on: LinkedIn: https://www.linkedin.com/in/benjamin-dryer-72bb78240/ Culture Pyramid Implementation at Align & Elevate Consulting: https://www.alignandelevateconsulting.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Benjamin Dryer, a Culture Consultant, Culture Pyramid Implementation, Public Speaker at Align & Elevate Consulting, about the emotional toll of working in the trades. Benjamin shares his personal story, including the loss of his father to suicide, and how it led him to focus on mental health in the industry. They discuss the “tough guy” culture, how poor communication and stress affect workers, and why learning to talk openly can make a big difference. It’s a powerful and honest talk that shows why change is needed on job sites. Benjamin Dryer joins Gary to talk about mental health in the HVAC trade. Benjamin shares his journey, including the loss of his father, and how it led him to help others in the industry. They discuss the tough culture many techs face, where showing emotion is seen as weak. He explains how poor communication and pressure from work can build stress. They talk about why it’s important to speak up, support each other, and make job sites safer. It’s a real and helpful talk for anyone who wants to work smarter, not harder, and change the old way of thinking. Benjamin talks about how the HVAC trade can wear people down, like carrying heavy stress every day. He shares how losing his father pushed him to speak up about mental health at work. Benjamin and Gary discuss why techs act tough but often feel alone inside. They talk about how better words and open talks can stop problems before they grow. Benjamin explains how learning to say what you feel makes teams stronger and safer. It’s a real talk for techs who want to care for their minds, not just their tools, and build a better work life. Expect to Learn: How stress and poor communication impact mental health in the trades. Why the “tough guy” culture stops workers from speaking up. How Benjamin’s personal loss led him to support mental health at work. Why learning to express feelings can improve teamwork and safety. How better conversations can break the cycle and create change on job sites. Episode Highlights: [00:00] - Introduction to Benjamin Dryer - Part 01 [02:23] - Starting in HVAC and Facing Mental Stress Early [05:35] - Losing His Father and the Impact on Mental Health [06:52] - “Be a Man” Culture and Why It Hurts the Trade [10:17] - Working Through Pain: Is Toughness Worth It? [15:20] - How Job Pressure and Mental Illness Can Cross Paths [17:54] - Generational Divide: Old Ways vs. Smarter Methods [19:24] - Younger Workers Want Purpose, Not Just a Paycheck This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow the Guest Benjamin Dryer on: LinkedIn: https://www.linkedin.com/in/benjamin-dryer-72bb78240/ Culture Pyramid Implementation at Align & Elevate Consulting: https://www.alignandelevateconsulting.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss. They discuss the world of TT valves for heat pumps, particularly the Danfoss TR6. Jamie explains how balance port valves work, the importance of proper leak detection, and why correct charging practices are crucial for efficiency. He also talks about the challenges with condensing pressures and why new technology is improving system reliability. Jamie’s insights help technicians avoid common mistakes and enhance system performance. Jamie Kitchen talks about how balanced port valves help HVAC systems maintain steady pressure, especially during temperature changes. He explains why proper leak detection and charging techniques are key to avoiding equipment damage. Gary and Jamie discuss the importance of keeping condensing pressures stable to ensure the system runs efficiently. Jamie also shares how modern technology, like a variable-speed fan, helps solve old issues with air conditioning systems. They both agree that precision in setup and maintenance is essential for long-term reliability. Jamie explains that TT valves, like the Danfoss TR6, help HVAC systems maintain stable pressure, especially when conditions change. He says proper leak detection and accurate charging are vital for preventing damage to compressors. Gary notes that modern systems have new tech, like variable-speed fans, to keep pressures steady. They both agree that many older methods are inefficient or can cause issues, but balancing port valves and precision in maintenance make a big difference in system performance and longevity. Expect to Learn: How TT valves like the Danfoss TR6 help stabilize HVAC systems. Why accurate leak detection and charging are critical for compressor health. How modern tech, like variable-speed fans, improves system reliability. What issues can arise from unstable condensing pressures? Why are balanced port valves key for steady operation and longer equipment life? Episode Highlights: [00:32] - Introduction to Part 02 with Jamie Kitchen [02:02] - Accurate Leak Detection & Compressor Protection [05:35] - Balance Port Valves & Condensing Pressure Stability [09:32] - How Balance Port Valves Stabilize Pressure in Variable Conditions [12:21] - Importance of Subcooling for Proper Charging [19:20] - Correct Placement and Positioning of the Sensing Bulb [21:02] - Breakdown of the TR6 Valve and Its Multi-Refrigerant Capabilities [23:17] - Closing Thoughts and Upcoming Van Video with Gary and Jamie This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow the Guest Jamie Kitchen on: LinkedIn: https://www.linkedin.com/in/jamie-kitchen/ Danfoss: https://www.linkedin.com/company/danfoss/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to talk all about TX valves for heat pumps. Jamie breaks down how these valves work in both heating and cooling modes and why they need to handle refrigerant flow in two directions. They discuss the parts of a TX valve, how pressure and temperature control the flow, and why Danfoss uses stainless steel in their design. Jamie also explains how proper installation helps prevent common issues and why external equalizers are important in many setups. It’s a must-listen for anyone working with heat pumps. Jamie Kitchen from Danfoss joins Gary to talk about TX valves used in heat pumps. Jamie explains how these valves control refrigerant flow when switching between heating and cooling. He breaks down how the valve parts work together, using pressure and temperature to open and close. They also talk about why heat pumps need special valves, and how check valves help flow in both directions. Jamie explains why Danfoss uses stainless steel bulbs and tubes to stop leaks and handle rough conditions. It’s a helpful talk for techs who want to understand heat pump valves better and install them correctly. Jamie explains how TX valves in heat pumps work like traffic lights for refrigerants, letting it flow the right way in heating or cooling. He shows how the valve uses pressure from a sensing bulb, a spring, and the coil to open or close. Jamie and Gary talk about why using an external equalizer helps the valve work better, and how check valves let refrigerants move both ways. Jamie also shares why Danfoss uses stainless steel parts; they last longer and don’t break or leak. It’s a smart guide for techs who want to understand these valves and avoid system issues. Expect to Learn: How TX valves work in both heating and cooling modes. Why heat pumps need valves that flow in both directions. How pressure and temperature control valve opening and closing. Why using an external equalizer helps the valve feed right. How stainless steel parts make the valve last longer and stay leak-free. Episode Highlights: [00:44] - Introduction to Jamie Kitchen - Part 01 [02:02] - What Makes Heat Pumps Different: Reversing Valve Basics [04:48] - How TXVs Work: Refrigerant Flow & Check Valve Role [06:25] - TXVs in Southern U.S. vs. Cold Climate Installations [10:36] - Why External Equalizers Help TXVs Feed Properly [16:05] - The Three Forces in a TXV: Bulb, Spring & Evaporator Pressure [19:23] - What’s Inside the Bulb? Refrigerant Mix for Better Control [22:07] - Why Danfoss Uses Stainless Steel for Bulbs & Tubes This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow the Guest Jamie Kitchen on: LinkedIn: https://www.linkedin.com/in/jamie-kitchen/ Danfoss: https://www.linkedin.com/company/danfoss/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a real-world story about residential HVAC service and why changing capacitors and contactors on a schedule can help avoid system breakdowns. He explains how a small overlooked issue led to a callback and how techs can prevent this by replacing aging parts before they fail. Gary talks about the impact of weather, usage, and location on these components and offers honest advice based on his own experience. It’s a clear, simple guide for techs looking to avoid headaches and keep customers happy. Gary shares a real-world HVAC story that shows why replacing old capacitors and contactors can stop bigger problems later. He explains how a small part failure caused a callback and how that could’ve been avoided with a simple replacement. He talks about how heat, moisture, and age can wear down parts and why changing them every five years is a smart move. Gary also points out that doing this isn’t about upselling, it’s about being honest and helpful. It’s a simple guide to keeping systems running and customers happy with fewer breakdowns. Throughout this episode, Gary shares how one missed part led to a system failure and why techs should change old capacitors and contactors before they break. He explains how weather, age, and corrosion wear out parts and how a simple check can save a service call. Gary gives advice on when to suggest part replacements, how to talk with homeowners honestly, and why this isn’t about sales, it’s about smart service. His tips help techs avoid callbacks and keep systems running better in hot weather. Expect to Learn: Why replacing old capacitors can stop system failures. How heat, age, and moisture damage key parts. When to suggest swaps to avoid callbacks. Why this advice isn’t about upselling. Easy steps to keep AC units running longer. Episode Highlights: [00:00] - Intro: Real-world HVAC service vs textbook rules [01:40] - How a corroded capacitor caused a callback [04:20] - Why swapping old parts can prevent failures [06:20] - Five-year rule and honest service advice This Episode is Kindly Sponsored by: Jobber: http://getjobber.com/hvacknowitall Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ HVAC Know It All Inc: https://www.linkedin.com/company/hvac-know-it-all-inc/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Nick F. (Nick Fergis), co-founder and CEO of Property.com, a site that connects homeowners with top-rated contractors. They go over the free and paid membership tiers for contractors, tools like Max Closer and Max Qualifier, and how Property.com helps build trust and drive quality leads. Nick shares why he started the platform, how it supports real estate agents too, and why only the best contractors are allowed in, no room for poor service or shady lead generation. Nick Fergis talks about why Property.com only lists top-rated, vetted contractors to help homeowners avoid poor service. He explains their free and paid plans, where tools like Max Closer and Max Qualifier help contractors get leads and show their work. Nick also shares how real estate agents will soon use the platform to share trusted pros with new homeowners. Gary talks about how many lead services today feel random and low-quality. They agree that trust, clear info, and proven work matter most when choosing the right people for the job. Nick explains that Property.com helps homeowners find top local pros by listing only trusted and vetted contractors. He says the free plan gives you a site and certificate, but paid plans add tools like Max Closer to help close jobs and Max Qualifier to find better leads. Gary says the site feels like a real estate page, but for contractors, all in one spot. They both agree that many lead services are spammy, send bad leads, or don’t know the trades. Property.com is built to fix that with tools and trust that help both sides. Expect to Learn: Why Property.com only lists top-rated, vetted contractors. How free and paid plans help pros get leads and build trust. What tools like Max Closer and Max Qualifier do for you. Why real estate agents will share their Rolodex with new owners. How this platform beat random lead services and bad results. Episode Highlights: [00:00] - Introduction to Part 02 with Nick Fergis [00:52] - Property.com Membership Plans and Lead Tools [05:53] - Property.com offers trusted pros vs. random online searches [07:46] - Strict vetting and limited contractor spots [10:22] - Real estate agents and digital Rolodex use [13:50] - The Problem with Spammy Lead Services & Low-Quality Contractors Get your free HVAC pro webpage at https://landing-pages.property.com/mccreadie1 - Join top-rated contractors today! This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Nick Fergis on: LinkedIn: https://www.linkedin.com/in/nickfergis/ Property.com: https://www.linkedin.com/company/property/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Nick F.(Nick Fergis), Co-Founder and CEO of Property.com, about how HVAC contractors can grow their business online. They talk about how Property.com connects homeowners with top-rated contractors and how HVAC pros can get free microsites to boost their visibility. Nick explains features like seeing permit history, using smart tools to qualify leads, and even rating customers. They also cover the importance of ethical sales, staying away from bad clients, and how Property.com supports pros across the U.S. with tools to get noticed and win more jobs. Nick Fergis shares how Property.com helps HVAC pros get more leads by showing their work to local homeowners online. He explains that only top-rated contractors are listed, and they get free microsites to boost their business. Nick talks about tools that show past permits, home info, and which jobs are worth the time. He also explains how pros can rate customers to avoid bad ones. Gary shares stories of tricky jobs and why it helps to know a home’s history. They agree that better tools, planning, and picking good leads can grow a business the right way. Nick explains how Property.com only lists contractors with strong reviews, helping homeowners find trusted pros. Like having a badge of trust, passing their check gives HVAC techs a free site to show their work. He shares tools that show a home’s past permits, age, and if upgrades are needed, making it easier to plan jobs. Gary adds how this helps avoid bad leads and boosts trust. They remind techs that using smart tools, staying honest, and picking the right jobs helps grow a strong, respected business. Expect to Learn: How top-rated HVAC pros can get listed on Property.com. Why having a free microsite helps grow your business. How permit and home data can make lead follow-ups smarter. Why contractors can now rate customers to avoid bad ones. How smart tools and planning lead to better jobs and trust. Episode Highlights: [00:00] - Intro to Property.com and guest Nick Fergis [02:49] - Free microsites for top-rated HVAC pros [03:52] - How Property.com helps pros get found [06:45] - Star rating rules for getting listed [07:50] - What the free mini-site includes and does [09:48] - “Max Qualifier” tool for smart lead filtering [14:13] - Rating customers to avoid problem clients [17:54] - How some homeowners trick contractors [19:34] - Current U.S. areas where tools work best Get your free HVAC pro webpage at https://landing-pages.property.com/mccreadie1 - Join top-rated contractors today! This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Nick Fergis on: LinkedIn: https://www.linkedin.com/in/nickfergis/ Property.com: https://www.linkedin.com/company/property/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats again with Drew Tozer, author of Feel Good Homes and Partner at Foundry Heat Pumps, and Expert Advisor at Building Decarbonization Alliance and Jouleia. They talk about why right-sizing HVAC systems is so important and how old rules of thumb often lead to discomfort. Drew explains how load calculations, better filters, and smart installs can improve comfort, air quality, and energy use. They also touch on heat pump myths, hybrid systems, and why teaching both homeowners and techs can lead to better results and fewer system issues. Drew Tozer talks about why many homes feel uncomfortable, drafty rooms, poor airflow, and wrong system sizes. He explains that heat pumps, when chosen and installed right, fix these issues and help save energy. Drew also highlights how indoor air quality is often ignored and why better filters should be standard, not upgrades. Gary shares stories of past installs that prove doing the math and using load calcs lead to better results. They agree that homeowners and techs both need clear info to make smarter choices and keep systems running well for years. Drew explains that many homes stay cold or drafty because the HVAC system isn’t sized or installed correctly. Like putting on the right shoes, using load calcs helps pick the best heat pump for comfort. He says square footage isn’t enough; you need to know how the house works. Gary shares how better filters, return drops, and smart installs stop airflow issues and dirt build-up. They both say systems should be sized with care, not guesswork, so homes stay comfy, air stays clean, and systems last longer without costly breakdowns. Expect to Learn: Why load calcs matter more than home size when picking HVAC. How better filters and duct design improve air and comfort. Why most homeowners don’t replace filters often enough. How heat pumps work well without gas or high upkeep. Why simple changes can make HVAC last longer and run better. Episode Highlights: [00:00] - Intro to Part 02 with Drew Tozer [01:45] - Why homeowners get confused by mixed HVAC quotes [03:33] - Right-sizing improves comfort in cold rooms [05:04] - Why square footage doesn’t equal HVAC sizing [08:41] - Indoor air quality and the role of HVAC filters [11:35] - Why 4-5 inch filters should be standard now [15:35] - Better filter cabinets mean less maintenance [20:27] - Drew’s free book and its easy-read format [22:22] - Why install quality matters more than equipment brand 🎁 Claim Your Free Copy of Feel Good Homes! Visit https://foundryheatpumps.ca/ to get your free PDF or physical book (available in Ontario). Make your home feel better, starting today! This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Drew Tozer on: LinkedIn: https://www.linkedin.com/in/drewtozer/ Foundry Heat Pumps: https://www.linkedin.com/company/foundry-heat-pumps/ Building Decarbonization Alliance: https://www.linkedin.com/company/building-decarbonization-alliance/ Jouleia: https://www.linkedin.com/company/jouleia/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Drew Tozer, an energy advisor and Partner at Foundry Heat Pumps, and Expert Advisor at Building Decarbonization Alliance and Jouleia, about heat pump systems and how to make homes more comfortable. They discuss common problems like hot and cold rooms, the myths around heat pumps, and why right-sizing equipment matters. Drew explains how heat pumps have improved and how to pick the best one based on home size, ductwork, and local climate. They also cover hybrid setups, electric backups, and simple tips to avoid overworking systems and keep indoor air comfy and efficient. Drew Tozer explains how many homes have rooms that are too hot or too cold because of wrong HVAC sizing. He shares why heat pumps are a smart fix when sized right and how older myths make people avoid them. Drew says most homes don’t need gas backup and that hybrid systems help when ductwork or power panels are limited. Gary shares job stories showing how right sizing and good planning improve comfort. They both agree that knowing a home’s needs and choosing the right system can lower costs, save energy, and keep homes more comfortable year-round. Here, Drew explains how many HVAC systems are too big for the home, which causes hot and cold spots and short run times. Like using the right shoe size, right-sizing heat pumps helps keep comfort steady. He says heat pumps now work well even in cold places, and hybrid setups help when ductwork or power is limited. Gary shares how proper installs and load checks made big comfort changes. They remind techs that smaller, well-planned systems run better, save energy, and avoid problems like noise, bad airflow, and early breakdowns. Expect to Learn: Why do many homes have hot and cold rooms year-round? How oversized HVAC systems cause poor comfort and airflow. Why modern heat pumps often don’t need a gas backup. How hybrid systems help when ducts or power are limited. Why right-sizing saves energy and makes homes feel better. Episode Highlights: [00:00] - Intro to Drew Tozer in Part 01 [02:07] - Modern Heat Pumps Don’t Need Gas Backup [04:49] - Why load calculations are key for heat pumps [05:45] - Hybrid setups for duct and power limitations [09:25] - Oversized cooling and moisture issues explained [11:37] - Real loads vs. guessed loads in HVAC installs [13:32] - Choosing the best size heat pump for ductwork [16:58] - Panel upgrades vs. staying with gas backup [19:39] - Fixing hot/cold rooms with the right equipment sizing 🎁 Claim Your Free Copy of Feel Good Homes! Visit https://foundryheatpumps.ca/ to get your free PDF or physical book (available in Ontario). Make your home feel better, starting today! This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Drew Tozer on: LinkedIn: https://www.linkedin.com/in/drewtozer/ Foundry Heat Pumps: https://www.linkedin.com/company/foundry-heat-pumps/ Building Decarbonization Alliance: https://www.linkedin.com/company/building-decarbonization-alliance/ Jouleia: https://www.linkedin.com/company/jouleia/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
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good one
I believe they're cousins. close cousins.
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