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Description
We rarely get to hear varying perspectives on contemporary challenges in patient safety and healthcare risk management all in one place—until now! Healthcare Perspectives 360 explores timely topics from multiple perspectives. Hosted by Geri Amori, PhD, each episode will feature candid discussions that include at least three of the following voices: physician, nurse, patient, lawyer, risk manager, or hospital administrator. Coverys companies are a leading provider of medical professional liability insurance for medical practitioners and health systems. Coverys provides a full range of healthcare liability insurance options, advanced risk analytics, and best-in-class risk mitigation and education resources to help clients anticipate, identify, and manage risk to reduce errors and improve outcomes. Med-IQ, a Coverys company, is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes. This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice. Opinions of the panelists are their own and do not reflect the opinions of Coverys or Med-IQ.
47 Episodes
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This episode explores the ways in which organizations can prepare to manage the presence and demands of law enforcement officers in healthcare settings. During this episode, you will: Learn that scripting can best prepare staff to interact with LEOs in a consistent and respectful wayUnderstand that LEOs and healthcare staff operate under different policies, and working together to create a joint policy can support positive collaborationHear how organizational security can provide ...
Today, we're discussing interactions among employees, visitors, and law enforcement officers in healthcare facilities. During this episode, you will: Hear how to support front-line staff who may be fearful when interacting with law enforcement officersRecognize the importance of having a thorough law enforcement interaction policy Learn that training for situations involving law enforcement increases staff confidence when interacting with law enforcement officersHear how calm...
This conversation explores how the presence and actions of law enforcement officers (LEOs) in clinical settings can impact the safety, security, and quality of care provided to patients brought into the healthcare setting by LEOs, including victims of crime, suspects, and incarcerated individuals. During this episode, you will: Hear how the presence of LEOs within care areas may detract from care providedLearn that HIPAA continues to be in force in the absence of a warrant or the ...
This episode of Perspectives 360 discusses the intersection of ethics and the law and explores how to walk that patient care tightrope. Optimal organizational preparation will be shared, as well as what patients should know. During this episode, you will: Hear about the differences between the law and ethics surrounding patient careUnderstand that the law is focused upon the duty to protect the public and that healthcare is focused upon patient care, so the interaction of ...
This podcast episode explores ways to address and potentially reduce what has come to be known as “administrative harm,” or decisions made by administrators and leaders that ultimately lead to difficult working conditions for healthcare providers and possibly clinical harm to patients. During this episode, you will explore: How taking time to analyze and identify the appropriate person to perform a task is a method to reduce administrative harmHow patient stories may lead to mod...
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