High Trust Practice

I met Dr. Dutta through a referral when he was starting his new practice. I clearly remember the day we had lunch to discuss his plans. Quickly I realized that Dr. Dutta is unique in what he brings to his … Read More

Dr. Paul Labbe and I have worked together since his first practice opened down in Laredo, TX. Since then we’ve become friends and I’ve come to understand Paul’s passion for dentistry. In this podcast we discuss how to balance work … Read More

Dr. Max Kerr is a great friend to the Dentist Secure and Done Desk family. His office is based in Cedar Park, TX and has quickly become a household name within the community. Dr. Kerr carved out time with me … Read More

Dr. Cruz comes from a dental family and you can see his intense desire to provide an amazing dental experience for his patients. Everything he and his wife, Dr. Farnia, have put together stand as an excellent template for “How … Read More

When you meet her it’s easy to see why people love Dr. Emily Conley at Mosaic Dentistry. We’ve been blessed to have Dr. Conley as a client since she and Dr. Azarnoush purchased the practice. In this podcast we discuss … Read More

Field Note: Spring CE and Conference Update In this Field Note, we update you on where we are and what’s happening with our CE programs and special events. Topics Reviewed BIG RISK CONFERENCE Dates Super Staff Conference October 19th, 2018 … Read More

Dental Student Guide: Employment Contract Thoughts Now’s the time of year dental students across the country are looking for employment and with that comes dentist employment contracts. You’re also probably looking into dental malpractice insurance In this student guide we … Read More

Field Note: Facing a dentistry related death In this Field Note, I discuss my thoughts on a recent event where a patient suffered an adverse event that lead to his death. Topics Reviewed Managing Adverse Events Scope of Practice Managing … Read More

Field Note: Are employees killing your brand? In this Field Note, I discuss several recent events where employees are undermining the dental practice’s brand and the doctor’s reputation. Employees behavior can and does impact the patient’s perception of the practice. … Read More

Keynote:Great Associate Search 2018 Hey guys! This podcast is a recording of our Great Associate Search 2018 meeting in San Antonio. DM me on FB or Instagram if you want to have me out to your school! @dentistsecure Dentist Secure … Read More

Dental Student Guide: An Honest Dental School Keynote Hey guys! This podcast is a reproduction of a dental school lecture I did this fall. Several of the dental students asked to make a podcast so here it is! I cut … Read More

Field Note: RDH Role In Adverse Events and Patient Management Had an absolute blast last week where I lectured to over 100 awesome dental hygienists. The lecture was in partnership with South Texas Orthodontics in San Antonio with Dr. Amy … Read More

Field Note: Weeding Out Drugged Employees Last week I visited a practice to conduct our awesome OSHA, HIPAA and compliance training and after the training the office manager pulled me aside. She said that they suspect an employee of having … Read More

Dental Student Guide: Interviewing Your Next Dental Employer The interview is a great time to ask pointed questions that uncover how the business operates and management’s expectations. Your name will be on the chart so it’s important to know that … Read More

EP 01: 30 Days to Better talent: Kick off! It’s no secret that you need amazing talent to run a high performing practice. But, are you aggressively approaching the acquisition of talent in a planned way? In this series, 30 … Read More