Hire and Empower with Molly McGrath

In this episode, Molly sits down with referral expert Stacey Brown Randall to explore insights from her new book, "The Referable Client Experience." Featured in publications like Entrepreneur, Forbes, and Investor Business Daily, Stacey is also an award-winning author of the book "Generating Business Referrals Without Asking," and host of the Roadmap to Referrals podcast. She is known for helping business owners generate referrals naturally without asking, incentivizing, or manipulating. She shares how service-based firms can build authentic, emotionally engaging relationships that quietly fuel sustainable, organic growth.    Key Takeaways: Stacey challenges the traditional approach of asking for referrals or chasing endless networking events. Instead, she focuses on creating organic referrals through intentional client experience. Building referrals is all about deep, quality relationships that leave clients feeling valued and understood. A structured, consistent system for nurturing relationships and leveraging every client touchpoint is the foundation of a truly referable business. Referrals should be tracked and measured just like any other lead source to identify what's working and continuously improve results. In a world dominated by AI, authentic human connection is what will set your firm apart and sustain long-term referral success.   Quote for the Show: "The definition of a client experience is how your client feels when working with you... it's all about how they feel a relationship was built." - Stacey Brown Randall   Connect with Stacey: Get a copy of her book: https://referableclientexperience.com/ Podcast: https://staceybrownrandall.com/podcast/ Website: https://staceybrownrandall.com/  LinkedIn: https://www.linkedin.com/in/staceybrandall/  Facebook: https://www.facebook.com/StaceyBrownRandall/  Instagram: https://www.instagram.com/staceybrownrandall/?hl=en  Links: Episode with Stacey: https://youtu.be/eE4ffXi6xNc?si=WIMwF2EdXgDsACvz Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/-IujWv1LWuo 

In this episode, Molly reveals how to attract high-performing talent that's already winning somewhere else. She shares proven strategies for identifying where top executive assistants are hiding, crafting outreach that speaks to their ambitions, and positioning your firm as a destination for growth-driven professionals. With actionable steps and mindset shifts, Molly shows how to turn your hiring process into a magnet for excellence and alignment. Key Takeaways: Focus on industries and environments where your ideal executive assistants currently thrive, such as legal, financial, and tech services. Craft personalized messages that speak to the ambition and vision of potential hires, rather than just their resume. Leverage video platforms to create engaging and direct outreach messages to candidates, maximizing impact and authenticity. Look beyond traditional job platforms like LinkedIn. Explore Facebook groups, Slack communities, and professional networking groups for promising talent. Approach hiring as offering an opportunity for growth and vision, not just filling a position. Align potential candidates with your company's values and future roadmap.   Quote for the Show: "Treat attracting an employee the same way you attract a soulmate, a prospective client, or a dream partnership." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/bbemYAAJiK8 

In this episode, Molly reveals how to transform your hiring process from guesswork to strategy. She breaks down how to craft roles, job ads, and interviews that attract true leaders while eliminating micromanagement through clarity and structure. Molly shares actionable, proven steps to build high-performing teams that drive firm growth and freedom for business owners.   Key Takeaways: Understand the importance of defining roles clearly to avoid fuzzy expectations that lead to subpar hiring outcomes. Learn to craft compelling job ads that attract high-caliber "intrapreneurs" by focusing on outcomes and SEO optimization. Transition from task-based listings to outcome-focused responsibilities to refine job descriptions. Build a non-negotiable list to eliminate recurring hiring mistakes and ensure alignment with business values. Implement an Anti Job Ad List to avoid past hiring nightmares, focusing on attributes and workplace culture fits.   Quote for the Show: "Most hiring problems start before the first interview. The role is unclear, the expectations are fuzzy, the job ad is generic." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/dVS4qSXKYgU 

In this episode, Molly interviews Jay Henderson, a performance and leadership expert, speaker, and author of The Lawyers Guide to Hiring Super-Stars. Jay has coached hundreds of attorneys across the U.S. and helps leaders understand the human side of performance—how natural performance bias and reducing interference quickly drive real results. He brings decades of insight into what makes people tick, perform, and thrive at work. Jay shares how his breakthrough assessment tools help law firms predict candidate success by measuring judgment, bias, and emotional control—before a bad hire costs time, money, and morale. He also gives a sneak peek into his new book, Lawyer's Guide to Hiring Superstars. Key Takeaways: Go beyond resumes — real success comes from understanding how candidates think, make decisions, and handle pressure. Spot risks early — measuring judgment and bias helps identify red flags before a bad hire impacts your team or culture. Prioritize emotional control — a candidate's ability to stay composed and work well with others often predicts long-term success more than skill alone. Hire for human fit — it's not about the credentials but more on how the person responds to challenges, and whether they align with your firm's values. Use proven hiring systems — research-backed methods help firms hire smarter, faster, and with greater confidence in their decisions.   Quote for the Show: "Everyone has talent. The real question is: can they perform, what are the risks, and how will they fit?" - Jay Henderson   Connect with Jay: Website: https://www.jayhenderson.org/  LinkedIn: https://www.linkedin.com/in/jaysrealtalent/  Facebook: https://www.facebook.com/HireRealTalent  Instagram: https://www.instagram.com/jayhendersoncoaching/  Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/DjPBtoS_YgU 

In this episode, Molly guides listeners through the shift from overwhelm to ownership. She unpacks the hidden costs of micromanagement, the loss of visionary space, and the personal and professional bottlenecks that hold leaders back. With practical exercises and bold goal-setting strategies, Molly will lay the foundation for hiring a true strategic partner who empowers your visionary path. Key Takeaways: Identify personal and professional bottlenecks to regain leadership clarity and focus on visionary tasks. The importance of defining big, audacious personal and professional goals to guide your leadership journey. Conduct a comprehensive time audit over two weeks to pinpoint energy-draining tasks and unearth hidden bottlenecks. Transform bottlenecks into opportunities for delegation and improved strategic leadership. Craft a job role and ad for an executive assistant that aligns with your visionary leadership needs and bottlenecks.   Quote for the Show: "If your EA or team stepped up and owned all your bottlenecks, what would your new role look like? Begin to dream about that." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/VPj0RokLzkI 

In this episode, Molly reveals why law firms must go beyond digital ads and embrace grassroots community outreach. She explains how a dedicated outreach coordinator drives authentic relationships, brand credibility, and high-quality leads—delivering far greater ROI than traditional marketing methods.    Key Takeaways: Hiring a dedicated community outreach coordinator can significantly boost a law firm's branding and client engagement. Grassroots marketing strategies offer a more human and effective approach in an era dominated by digital and AI technologies. Personal connections and relationship building are critical components of successful business development, leading to higher quality lead generation. Molly provides practical insights into how law firms can track and measure the performance of outreach activities to maximize ROI. Participating in local groups like ProVisors offers significant networking opportunities and allows firms to create lasting community relationships.   Quote for the Show: "AI and digital tools can get you leads, but it's human connection that converts them into loyal clients and lasting referral sources." - Molly McGrath   Links: Podcast with Carlos Ferrerosa: https://youtu.be/DDABJh8bStc Podcast with Cassidy Lewis: https://youtu.be/H7t1nngx5Xk  Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/eVyuakaRFz4 

In this episode, Molly unpacks the million-dollar difference between hiring an executive assistant and bringing on an office manager, COO, or CEO. She explains why a skilled EA can immediately relieve bottlenecks, protect your energy, and streamline daily operations—often fueling growth faster and with less strain than high-level hires. From managing calendars to client interactions, Molly shows how the right executive assistant transforms both your business and your personal life.   Key Takeaways:   An executive assistant (EA) can deliver ROI right away by taking operational and personal tasks off your plate—something a COO or CEO hired too soon can't do. EAs protect your energy and keep your day moving smoothly by handling logistics and details that often drain leaders. Start by writing down your frustrations and bottlenecks—this list reveals where an EA can step in and free up your focus. Handing off routine tasks to an EA lets law firm leaders spend more time on growth, strategy, and vision. Addressing personal and business bottlenecks can unlock space to hit your goals—and improve your overall well-being.   Quote for the Show: "You need someone who can do the work, own the outcomes, and build the systems that future hires will depend on." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/gVCO3CPg2hY

In this episode, Molly sits down with Attorney Ellen Cookman and Office Manager, Wendy Farrie to share how Cookman Law built a thriving remote firm serving all of California. From estate planning to special needs advocacy, they reveal how clear delegation, intentional leadership, confidence, and team empowerment fuel both client care and strategic growth. Tune in for actionable insights on running a modern, mission-driven law firm.   Key Takeaways:   Building a law firm around a strong, supportive team makes remote work not just possible—but powerful—for serving more clients across a larger area. Delegating the right tasks to the right people isn't just smart—it lets your team shine while keeping client care seamless and operations running smoothly. Standing out doesn't require gimmicks—it's about showing up in fresh ways, like YouTube videos or trust maintenance programs that truly serve clients. Growth happens when you're willing to have the hard conversations, push past personal roadblocks, and create space for your team to speak up and step up. When your firm's culture reflects your personal values—like prioritizing work-life balance—it creates an environment where everyone can thrive, not just survive.   Quotes for the Show: "I blinked, and she's already acting as office manager. I'm like, well, let's just put a title to it and a pay raise." — Ellen Cookman "When Ellen has a big idea, I make it happen and ensure that it runs smoothly from beginning to end." — Wendy Farrie   Connect with Ellen: Website: https://www.cookmanlaw.com LinkedIn: https://www.linkedin.com/in/ellen-cookman/ LinkedIn: https://www.linkedin.com/company/cookman-law/ Facebook: https://www.facebook.com/cookmanlaw/ YouTube: Ellen Cookman - Special Needs Trust Attorney   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/2NyzOxB-bNM

In this episode, Molly interviews Rebecca Deming, founder of Provet Legal, who built a thriving 10-person firm in just two years. Rebecca shares her journey from solo practice to leading a team, the lessons of hiring and trusting others, and how coaching and personal growth fueled her success. This episode is a must-listen for attorneys and team members seeking inspiration on leadership and law firm growth.   Key Takeaways:   Know your "why" — your purpose should guide every decision and fuel your growth. Hire smart — bringing on the right people (like Caleb in operations) can free you up and deliver a better client experience. Take risks thoughtfully — don't fear change; embrace it with a calculated approach that drives growth. Lead by empowering — give your team opportunities to grow, build confidence, and contribute meaningfully to the firm's success. Keep learning — invest in coaching and personal development to keep yourself and your practice moving forward.   Quote for the Show: "I want to be one of the best law firms to work at because that's going to attract top talent and retain top talent." - Rebecca Deming   Connect with Rebecca: Website: https://provetlegal.com/ LinkedIn: https://www.linkedin.com/in/rcydeming/ Facebook: https://www.facebook.com/ProVetLegal Instagram: https://www.instagram.com/legalprovet/   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/Ub8uqxkyeds

In this episode, Molly talks with Matt Williams, CEO, Law Office of Aisha M. Williams, APC, about his leap from corporate finance to building a boutique law firm that gave him both growth and freedom. From pandemic pivots to smart hiring strategies, Matt shares how teamwork scaled his firm to seven employees in five years and created a culture of freedom and balance. This entrepreneur's guide is packed with insights for lawyers and business owners who want to scale with intention while protecting their freedom.   Key Takeaways:   Investment in Team Growth: Matt underscores the importance of investing in your team as a means to free up time for strategic business growth. Managing Remote Teams: Learn insights on how to successfully integrate overseas employees into a firm, ensuring productivity and positive client interactions. Culture and Fulfillment: Fostering a workplace culture that emphasizes personal agency and growth can significantly enhance employee satisfaction and retention. Vulnerability in Leadership: The courage to be vulnerable and authentic as a leader opens doors for stronger team relationships and collective problem-solving. Strategic Time Management: Allocating focused time for strategic thinking and business process improvement can yield substantial returns in productivity and personal satisfaction.   Quote for the Show: "If your team is just you right now, be vulnerable with yourself and be honest and assess where your strengths lie." - Matt Williams   Connect with Matt: Website: https://www.aishawilliamslaw.com/ LinkedIn: https://www.linkedin.com/in/matt-williams-b252668/ LinkedIn: https://www.linkedin.com/company/aisha-williams-law/ Facebook: https://www.facebook.com/aishawilliamslaw Instagram: https://www.instagram.com/aishawilliamslaw/   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk Benjamin Hardy's Book: 10x Is Easier Than 2x: How World-Class Entrepreneurs Achieve More by Doing Less   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/qsOxbxdiwzs

In this episode, Molly highlights the game-changing role of a Community Outreach Coordinator in today's AI-driven legal landscape. Joined by Carlos Ferrerosa, of Rosenberg Law Firm, she explores how his innovative strategies—ranging from publishing a book to leading community events—transformed the firm's outreach in just eight months. Listen in as they reveal why creativity, persistence, and authentic engagement make this role essential for law firm growth and relevance.   Key Takeaways:   Community Outreach Coordinators are essential for strengthening a law firm's brand presence and standing out in a crowded market. Strategic relationships matter—connecting with assisted living facilities, financial advisors, and local partners expands a firm's influence and client reach. Success in outreach requires creativity, persistence, and adaptability to thrive in diverse settings and social dynamics. Carlos Ferrerosa proves the impact of personal engagement, using education and authentic connections to boost awareness and attract new business. Showing up at community events pays off, often leading to surprising opportunities that elevate reputation and generate clients.   Quote for the Show: "The community outreach person gives a friendly face to the law firm. Attorneys are usually behind paperwork and in court—my job is to be out in the field building relationships." - Carlos Ferrerosa   Connect with Rosenberg Law Firm: Website: https://rosenberglawfirm.net LinkedIn: https://www.linkedin.com/in/andrew-rosenberg- 652243139/ Facebook: https://www.facebook.com/AndrewRosenbergLawFirm Instagram: https://www.instagram.com/andrewgrosenberg   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/DDABJh8bStc

In this episode, Molly sits down with Aviva Gordon, an estate planning lawyer, Founder/Owner of Gordon Law, LLC, to discuss her journey from dealing with high turnovers to building a rockstar legal team. They dive into hiring challenges, building a supportive culture, and keeping client service personal in a tech-driven world. Aviva shares why trusting professionals and continuous improvement are key to lasting law firm success.   Key Takeaways: Hiring Right Changes Everything – Moving from repeated assistant turnovers to finding the right fit transformed Aviva's legal team and client experience. Communication is Key – Even skilled attorneys can struggle with clearly articulating expectations to their team. Culture Beats Perks – A supportive, respectful team environment keeps great people longer than big salaries or flashy benefits. Process is Power – Documenting systems and procedures gets tasks out of the attorney's head and into a repeatable workflow. Clients Feel Your Team's Energy – A cohesive, well-supported legal team delivers better client care and stronger relationships. Small Firms Have Big Advantages – Personalized service, real human touch, and dedicated client care beat large-firm bureaucracy. Partnership with Professionals Pays Off – Bringing in expert help for hiring, onboarding, and leadership support accelerates growth. Continuous Improvement is Non-Negotiable – Regularly refining processes and roles keeps the legal team effective and engaged.   Quote for the Show: "Trust professionals. We as lawyers are good at what we're good at, but not good at everything." - Aviva Gordon   Connect with Aviva: Website: www.gordonlawlv.com LinkedIn: https://www.linkedin.com/in/aviva-gordon LinkedIn: https://www.linkedin.com/company/gordon-law-llc/ Facebook: https://www.facebook.com/GordonLawLV Instagram: https://www.instagram.com/gordonlawlv   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/IzlKZKDIr7Q

In this episode, Molly shares her 3Cs Leadership Framework: Clarity, Cadence, and Conversions, to help law firm owners transform their support team into proactive, accountable leaders. With strategies like daily huddles, stakeholder meetings, and data-driven decision-making, this session offers a clear path to scaling growth without micromanagement.   Key Takeaways:   Transform your law firm by empowering support teams to lead independently using the 3Cs framework: Clarity, Cadence, and Conversions. Implement structured daily huddles and weekly stakeholder meetings led by team members for improved operational efficiency. Shift from task delegation to fostering a team culture where members take ownership, driving business growth, and freeing up managerial resources. Utilize analytics for data-driven decision-making, ensuring each team member contributes to the firm's overarching goals. Boost team morale and reduce turnover by offering leadership training, constant feedback, and engaging them in strategic business growth.   Quote for the Show: "You're not stuck because your team isn't smart. You're stuck because everything is still dependent on you." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/lgxqW56nGAY

In this episode, Molly is joined by Peggy Gruenke, Founder and Co-Owner of CPN Legal, about why law firms need specialized bookkeeping to stay compliant and grow. Peggy shares her journey from IT to legal finance and unpacks common pitfalls like trust account mismanagement and poor reporting. She explains why law firm finances require a niche approach and how expert support can prevent ethical issues and support long-term success. If you're managing or scaling a law firm, this is a must-listen.   Key Takeaways: Specialized Financial Management: Law firms require unique bookkeeping services that align with their specific regulatory and operational needs, unlike other types of businesses such as nail salons. Compliance and Trust Account Management: Mismanagement of trust funds is a significant issue in the legal industry, often leading to ethical reviews; specialized bookkeeping ensures these are managed correctly. Importance of Professional Bookkeeping: Utilizing expert bookkeeping services helps firms avoid financial mismanagement, thus fostering growth and ensuring operational efficiency. Understanding Financial Health: Comprehensive financial reporting is vital for law firms to make informed decisions, track growth, and ensure compliance with legal financial obligations. Impact of Technological Advances: Adoption of advanced solutions like cloud-based bookkeeping and AI is transforming how modern law practices manage finances, aiding more agile and informed decision-making.   Quote for the Show: "How can you make a business work if you can't even read a profit and loss statement?" - Peggy Gruenke   Connect with Peggy:  Website: www.cpn-legal.com LinkedIn: https://www.linkedin.com/in/peggygruenke/ LinkedIn: https://www.linkedin.com/company/cpn-legal/ Facebook: https://www.facebook.com/CPNLegal/ Instagram: https://www.instagram.com/cpnlegal/   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/ngizZbgM96I

In this episode, Molly reveals five key strategies for building unshakable trust in your team. She breaks down how vulnerability, honest communication, and addressing real challenges can transform culture, improve retention, and align teams for long-term success. This is perfect for leaders committed to creating a culture of trust, accountability, and sustainable growth.   Key Takeaways:  Leaders Sharing Pain: Encouraging leaders to share their struggles to model transparency and inspire honest communication within the team. Embracing Discomfort: Developing a culture that views discomfort as a foundational element for personal and professional growth. Cultural Anchors: Implementing cultural mottos or "tattoos" to foster unity and alignment within the team. Focus on Bigger Problems: Redirecting energy from minor issues to significant organizational challenges to enhance team efficacy. Creating Truth Tellers: Building a culture where team members are empowered to speak candidly, fostering innovation and collaboration.   Quote for the Show: "Trust doesn't mean we all agree, it means we all get to speak." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/RZICS89PQPI

In this episode, Molly dives into why weekly reporting isn't just a numbers game—it's the foundation of effective law firm leadership. You'll discover how weekly reporting helps identify process inefficiencies, drive better marketing results, and improve intake conversions. More importantly, you'll learn how using the right metrics can empower your team to lead confidently, without constant oversight. If you're stuck in a cycle of reactive decision-making and chaos, this episode will show you how structured reporting can bring clarity and consistency.   Key Takeaways: Predictable Success: Implementing consistent weekly reporting aids in creating predictable success by providing clear, actionable insights. Empowered Leadership: Use data-driven strategies to foster a sense of empowerment and responsibility among team members. Internal Integrity: Ensure every department maintains high standards of internal integrity to drive sustainable growth. Efficient Meetings: Streamline various operational meetings into one comprehensive session to enhance clarity and focus. Continuous Learning: Emphasize ongoing education and training to enhance skills and maintain a growth-oriented mindset.   Quote for the Show: "When emotions are high, and everything's chaos, it's the lack of data and information leading to fear and anxiety." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/GpBLQnI397k

In this episode, Molly challenges outdated annual reviews by introducing employee growth plans and incentive-based compensation tailored to individual motivators. She shares how law firms can shift to quarterly evaluations, driving accountability, engagement, and alignment with firm goals. Tune in for actionable strategies to build a high-performing, empowered team culture.   Key Takeaways:   Shift from annual performance reviews to quarterly evaluations to enhance employee motivation and continuous improvement. Align individual employee growth plans with the overarching goals of the firm to ensure cohesive progress and success. Introduce gamified and personalized incentive-based compensation structures that resonate with the unique motivations of each team member. Engage in collaborative discussions to identify what incentivizes team members beyond monetary compensation. Foster a culture of accountability, continuous development, and excitement within law firms through strategic leadership practices.   Quote for the Show: "The annual review is a load of crap, highly ineffective...Think about it. You are upleveling four times a year (with employee growth plans) versus once a year." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/DWP07UIR-Yg

In this episode, Molly shares powerful strategies to build attorney leadership, delegate effectively, and run high-impact law firm marketing meetings. She breaks down frameworks like the "9 Steps to Respectfully Focus Your Boss" and "5 Steps to Delegation Excellence," emphasizing extreme ownership, accountability, and entrepreneurial management. Tune in for a practical blueprint to boost efficiency, empower your team, and drive law firm profitability.   Key Takeaways:   Leadership & Ownership: Step into true leadership by embracing accountability and extreme ownership, especially if you want to hit consistent goals. Clear Communication: Strong communication isn't just helpful—it's essential for team alignment and productivity. Focus & Delegation Frameworks: The 9 steps to maintain attorney focus and the five steps to delegation excellence are crucial frameworks for optimizing law firm operations. Defined Roles & KPIs: Without clear roles and metrics, you'll always be stuck managing—Molly shows how to shift that. Systems That Work: Building processes, weekly templates, and huddles enhance collaboration and efficiency in meeting shared organizational goals.   Quote for the Show: "Entrepreneurs have decision fatigue and want to be told what to do, where to be, and they want someone to hold their feet to their dreams." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/B929Mrf57y0

In this episode, Molly McGrath explores the mindset shift from employee to intrapreneur, emphasizing accountability as the foundation for personal growth and law firm success. With tools like daily progress reports and outcome-based systems, she shows how to build a culture of trust, leadership, and productivity from within your team.   Key Takeaways:   Employee vs. Intrapreneur Mindset: Understand the differences between waiting for instructions and taking initiative to drive firm success. Importance of Accountability: Effective accountability systems can transform firm culture, leading to increased productivity and trust. Clear Outcomes and Systematization: Define explicit goals and processes to ensure consistent team performance and achievement tracking. Empowerment through Initiatives: Encourage teams to proactively identify problems and suggest solutions to drive growth and impact. Tools for Success: Utilize resources and structured methodologies to maintain focus, such as the daily progress report and the daily huddle.   Quote for the Show: "Intrapreneurs proactively seek solutions, start conversations with 'here's the identified problem and here is my proposed solution for this.'" - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/zGlbU3eljAg

In this episode, Molly explains why law firm marketing isn't just for the pros; it's everyone's job. She shares how intake teams and client service staff can step into a CMO mindset, using structured, data-driven marketing meetings to grow the firm beyond referrals. Learn actionable tools from The Law Firm Admin Bootcamp + Academy™ to build a consistent, effective law firm marketing system.   Key Takeaways:   Establishing a weekly marketing meeting is crucial for law firms regardless of size, helping transform referrals into a structured revenue stream. Even without a formal marketing team, individuals can assume a leadership role to implement a fully functional marketing system. Structured marketing agendas and consistent data analytics are key to optimizing marketing strategies and meeting client engagement goals. Virtual marketing assistants from overseas can be an affordable solution to support and execute the marketing framework. The consistent application of these frameworks empowers legal firms to hold stakeholders accountable and ensure ongoing business growth.   Quote for the Show: "This framework and our experience are the one proven system implementation that will make or break making money and achieving your goal." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ 12-Week Law Firm Admin Bootcamp July 1st Cohort: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/ZK7kfSCExLE