Hospitality Essentials

Subtle nuances of Hospitality Excellence

Hospitality Supervision (Hindi) - Developing Job Expectations and Standards

This Podcast in Hindi, describes the importance of developing clear job expectations, through Job analysis and Job descriptions.

08-28
21:15

Hospitality Supervision (Hindi) - Fundamentals of Employee Discipline

This Podcast in Hindi, focusses on various aspects of Employee discipline in the workplace.

08-28
21:36

Hospitality Supervision (Hindi) - Principles of Effective Delegation

This Podcast in Hindi, offers a comprehensive look at the concept of delegation, from a supervisor's perspective.

08-28
25:33

Hospitality Supervision (Hindi) - Fundamentals of Planning, Organizing and Control

This Podcast in Hindi, outlines key concepts in Planning, Organizing and Controlling within a management context.

08-28
24:41

Hospitality Supervision (Hindi) - Decision Making, Problem Solving and Control

This Podcast in Hindi, offers a comprehensive guide to decision making and problem solving for Supervisors in Hospitality Industry.

08-28
20:08

Hospitality Supervision (Hindi) - Positive Work Environment and Motivation

This Podcast in Hindi, explores key elements for fostering a positive productive workplace.

08-28
21:22

Hospitality Supervision (Hindi) - Communcating Effectively

This Podcast in Hindi outlines, essential aspects of effective communication in Hospitality Industry.

08-28
16:39

Hospitality Supervision (Hindi) - The Supervisor as Leader

This Podcast in Hindi, provides an overview of the Supervisor's role, as a leader, particularly within the Hospitality Industry.

08-28
19:38

Hospitality Supervision (Hindi) - The Supervisor as Manager

This Podcast in Hindi outlines the essentials aspects of the Supervisor's role within a Hospitality Organization, as a Manager.

08-28
15:34

Hospitality Basics - Workplace Safety (Hindi)

This Podcast in Hindi, highlights Basic Workplace Safety Measures to be followed in Hotels and Hospitality.

08-20
09:06

Hospitality Basics - FSSAI Based Food Production Zone Checklist (Hindi)

This Podcast in Hindi, explains the Basic guidelines to be followed in a FSSAI based Food Production Zone Checklist and how to use this Checklist in Hotel Food Production Areas.

08-20
06:45

Hospitality Basics - Handling Difficult Situations (Hindi)

This Podcast in Hindi explains some Basic Tips and Techniques to Handle Certain Difficult Situations in Hotels and Hospitality.

08-20
06:47

Hospitality Basics - Handling Guest Complaints (Hindi)

This Podcast in Hindi, explains Effective Guest Complaint Handling techniques that could be followed in Hotels and Hospitality.

08-20
06:35

Hospitality Basics - Telephone Etiquettes (Hindi)

This Podcast in Hindi, explains Basic Telephone Etiquettes to be followed by Hotel and Hospitality Professionals.

08-20
07:24

Hospitality Basics - Body Language (Hindi)

This Podcast in Hindi, explains the subtle nuances and techniques of a positive body language and how it makes a huge difference in dealing with Hotel Guests.

08-20
05:53

Hospitality Basics - Etiquettes and Manners (Hindi)

This Podcast in Hindi focusses on the essential Etiquettes and Manners to be followed by Hotel and Hospitality Professionals.

08-20
06:37

Hospitality Basics - 5 Steps to Quality Service (Hindi)

This Podcast, in Hindi Explains the 5 essential Steps to Quality Service in Hotels and Hospitality.

08-20
05:11

Hospitality Learning Series - Regenta Rewards (English)

This podcast explains Regenta Rewards, Frequently Asked Questions, its benefits, the process, the booking engine interface and its unique features.

07-19
27:07

Hospitality Learning Series - Regenta Rewards (Hindi)

This podcast in Hindi, explains Regenta Rewards, Frequently Asked Questions, its benefits, booking engine interface, the entire process and its unique features.

07-19
06:32

Hospitality Learning Series - Public Speaking Mastery (Hindi)

This podcast in Hindi outlines an eight-module training programme designed to transform public speaking abilities. It begins by focusing on mindset and confidence, helping speakers reframe fear and project presence. The podcast then moves into structuring messages effectively, emphasizing clarity, layering, and the rule of three. Subsequent modules cover voice mastery, treating the voice as an instrument, and storytelling techniques like the Hero's Journey to connect with audiences. The Podcast also addresses body language, managing nervous energy, and practice methods including self-reflection and feedback. Finally, it explores persuasion and influence through ethos, pathos, and logos, concluding with strategies for virtual and hybrid presentations.

07-03
10:56

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