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This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this https://zeroprocure.com/podcast/ (link) or visit their site at https://zeroprocure.com/podcast/ (www.zeroprocure.com/podcast) to help support both this podcast and your business. Another exciting career journey this week as I got some time with the wonderful Simon Drake, General Manager of The Other House (https://otherhouse.com/ (https://otherhouse.com/)), one of London's most exciting openings for 2022. Simon has had one busy career so far, reflected in what we get through:- The Other House Starting as a lifeguard Life at Marriott Learning about F&B Getting some mentors Traveling Bermuda & Island Life Building your experience Labour Party Conference Volume Moving to London Taj VIPs Calling out the bad Going country House Conrad The Mandrake The Covid wobble Cross department training And so much more. Hospitality very nearly lost Simon and he talks openly about that with the caveat that his opinions about his career and experiences are his own. Having spent some time with him at The Other House, it's clear he's found his home again and I can't wait to see what they bring to the marketplace. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this https://zeroprocure.com/podcast/ (link) or visit their site at https://zeroprocure.com/podcast/ (www.zeroprocure.com/podcast) to help support both this podcast and your business. Another week passes and we have another one of the industry's gentlemen and all round exceptional human being, Douglas Waddell - Operations Director at Handpicked Hotels (https://www.handpickedhotels.co.uk/ (https://www.handpickedhotels.co.uk/)). It's another packed chat and we get through so much including:- Breaks Accents Handpicked Hotels Getting a taste for hotels Teaching Skiing Learning leadership skills School v College The first job Climbing the ranks Stephen Carter (Again) Becoming a GM Improving the basics Moving to leisure Gaining influence Stepping up onto the board Hostile takeovers Thistle Handpicked The changing world Making mistakes And so much more. Douglas has got a great story to date and has done some incredible things. His journey is another great example of what you can achieve if you apply yourself and find that thing that gets the best from you. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
What a treat I have for you this week as I managed to get some time with the incredible Robert Cook, CEO of Hostmore PLC (https://www.hostmoregroup.com/ (https://www.hostmoregroup.com/)) and all round industry Titan. Robert has such an epic career so far and is an inspiration to us all. He's a natural story teller throughout and my word he's done some very cool things. We get through sooo much, including :- Peterhead Being born into the industry Learning 5 star Stephen Carter Climbing the ranks The first GM role Malmaison - The First Stint Monaco Ken McCulluch and David Coulthard CEO at 36 If you’re good enough - you’re old enough Village Virgin active The Cookie Jar - Northumberland Moving to Fridays The opportunity to float Adapting to the market Being up for the challenge How to become a CEO People Creating Experience Taking breakfast to Margaret Thatcher Lord Rupert Whoopsie Characters And so much more. It's so wonderful to hear that even someone who has developed such an incredible and serious career, the over riding message throughout is that he has had a lot of fun along the way. A wonderful message for us all to remember. Enjoy! This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this https://zeroprocure.com/podcast/ (link) or visit their site at www.zeroprocure.com/podcast to help support both this podcast and your business. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
Give yourself the gift of happiness Today! With all this sunshine around, what better way to celebrate summers eventual arrival than with a podcast special all about Happiness! What is Happiness? How can we achieve Happiness? These questions and more were covered on my happy chat with the queen of happiness Klaudia Mitura, host of the rather awesome & Happiness podcast (https://www.andhappiness.co.uk/ (https://www.andhappiness.co.uk/) - also available on all podcast apps). It might surprise you to hear that we talk a little about happiness in our chat. We cover:- The realm of happiness Training & Development Springboard The Pandemic & Happiness Learning how to be happy The Formula for Happiness Goal setting Happiness and Negative Emotions Happiness Ratios Anxiety & Innovation Happiness and the wider world Random acts of kindness Genetics and Happiness Happiness Habits Your first reaction The Brain and Happiness Friendships Klaudia drops so much Happiness gold, This honestly feels like a university course all packaged up into 49 minutes. It might be the best 49 minutes of your year so far, it was certainly up there with mine. Enjoy! This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this https://zeroprocure.com/podcast/ (link) or visit their site at https://zeroprocure.com/podcast/ (www.zeroprocure.com/podcast) to help support both this podcast and your business. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
Another week and another rising star of the industry.  This week I got some time with the wonderful Katariina Reissaar, Front Office Manager at Jurys Inn Birmingham (https://www.jurysinns.com/hotels/birmingham (https://www.jurysinns.com/hotels/birmingham)). Despite being quite new to the hotel world, Katariina is already making her mark and co Chairs the Institute of Hospitalitys Youth Council, giving a much needed voice to the next generation of hospitality stars. In our chat we covered:- Birmingham The weather (Obvs) Being busy Starting with the family business Tents Becoming a nanny Working the student bar Moving off the path Joining a graduate program Unexpected flight upgrades Moving through departments Moving into leadership Mentoring IOH youth council And so much more. Katariina is brilliant company and it's very clear that she is going to leave her mark on Hospitality. Enjoy! This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this https://zeroprocure.com/podcast/ (link) or visit their site at https://zeroprocure.com/podcast/ (www.zeroprocure.com/podcast) to help support both this podcast and your business. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
I'm so lucky to be able to speak to so many different people from within the industry and today's guest is another shining star of Hospitality. I got some time with Clare Johnson, Early Careers Lead at Sodexo (https://www.sodexo.com (https://www.sodexo.com)). Clare brings the energy from the off and we get through loads including:- Sodexo Previous guest Emeline (Episode 109) Belfast Hospitality Uni v Work Starting in a Theatre Work Ethic Mindset Engaging all age groups Lifting people up Interview performance Finding your hospitality family Non linear careers The belief of others It's another brilliant chat showcasing this awesome industry and yet another role you can get yourself into. Enjoy! Now featured on the Top 50 Hospitality Podcasts at https://blog.feedspot.com/hospitality_podcasts/ (https://blog.feedspot.com/hospitality_podcasts/) This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this https://zeroprocure.com/podcast/ (link) or visit their site at https://zeroprocure.com/podcast/ (www.zeroprocure.com/podcast) to help support both this podcast and your business This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this https://zeroprocure.com/podcast/ (link) or visit their site at https://zeroprocure.com/podcast/ (www.zeroprocure.com/podcast) to help support both this podcast and your business. We're back for the 2nd half of season 2 and we get things moving fast with the Industry champion that is Matt Townley, Regional Operations Director for Dakota Hotels (https://www.dakotahotels.co.uk/ (https://www.dakotahotels.co.uk/)). Matt brings the energy from the get go and we get through a lot including:- Titans V Legends Energy Starting young Education v Experience The initial Spark The impact of others Mentors Weddings Community Attention to detail Diversifying the knowledge “Ken”isms Dakota Recognition Stories involving James Bond And so much more. Matt is a shining light for hospitality, is definitely a Titan in the making and there's so much great content in here around building a career. Thanks so much Matt. We're also thrilled to have made our way onto the Top 50 Hospitality podcasts list here https://blog.feedspot.com/hospitality_podcasts/ (https://blog.feedspot.com/hospitality_podcasts/) Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
What a wonderful way to cap off the first part of season 2 than with a chat with one of the industry's shining stars! I got some (Very human focused) time with Natasha Nagra, Resourcing & Talent Director at Valour Hospitality Partners. We cover loads including:- Being busy Valour Hospitality Management Falling into recruitment Recruitment and marketing Managing multiple brands Awards Best practise HIRE The Metaverse Human v Tech Using animals in marketing No filter children Falling off stages And so much more. It's very clear that Natasha is doing what she is meant to be doing as she talks passionately about the world of resourcing and talent attraction, a subject very close to my heart! Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
Another cheeky bonus for you this week as I got some time with Mark McCulloch, Founder of Supersonic Inc. (https://www.supersonic.marketing/ (https://www.supersonic.marketing/)) and also the brains and energy behind Hospitality Rising (https://hospitalityrising.org/ (https://hospitalityrising.org/)), the largest Hospitality recruitment campaign the world has ever seen. As well as a little bit about Mark's story, we touch on loads in this chat as Mark gives us an in depth update on where things are at with the campaign and how you can get involved. We chat about:- Scotland Coming to hospitality late Starting with Yo Sushi Music Moving to Pret a Manger Supersonic The start of Hospitality rising The cold hard facts Changing mindset on costs The mechanics of Hospitality Rising The changing face of marketing Fundraising Goodwill Marks ambition is incredible and I absolutely salute him for what he has achieved and what he has planned. It's an exciting time for the campaign and I for one can't wait to see what all the creatives come up with next. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
What do you get when you cross someone who has unbelievable passion and energy for hospitality with with extensive life and career experience. The answer? Today's guest. I got some time with Emeline Gibert, Executive Development Chef for Sodexo Live (https://uk.sodexo.com/your-industry/sodexo-live), the events and stadia arm of one of the most recognisable companies operating within the world of contract catering. Emeline's energy is incredible from the outset and we get through so much including:- What is an Executive Development Chef? Learning the ropes across all departments Learning English as an Au Pair Moving through the sections Fulfilling the US Dream Moving to Madrid Attempting Dubai Moving to London and settling down Gaining language confidence Learning to balance flavours Sodexo Sport and Leisure Raymond Blanc Being proactive Regenerative Farming Scholarships Practical experience The special Hospitality bond The lessons of dogs And so much more. I'm just going to say what needs to be said. We need more people with the passion and enthusiasm for Hospitality exhibited by Emeline. A massive thank you to her for bringing the thunder! Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
As you all know, occasionally we like to shine a light on those who are doing something just that little bit special. Today's guest is one such person. I chatted to Chris Gamm, The Springboard Charity CEO (https://springboard.uk.net/ (https://springboard.uk.net/)). We get through so much including:- Getting into Hospitality early Advancing through Pizza Journalism Generational experiences Taking the reins at Springboard Taking over from a legend Staying focused The positives of Covid Springboard into 2022 Careerscope Springboard Ambassador Events Panto Social media This is a wonderfully upbeat chat from start to finish and Chris demonstrates a brilliant attitude to hospitality all the way through. There's no doubt that Springboard are doing valuable work. Look out for Chris' Tik Tok account, coming soon. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
Today we bring you the superstar that is Jane Sunley, Founder and CEO of Purple Cubed (https://purplecubed.com/ (https://purplecubed.com/)). As always, we get through loads including:- Humble beginnings Being the naughty one Being spurred on by negativity Becoming a manager Moving to Reading London Starting in contract catering Setting up a temp agency Purpled Cubed Culture Book writing Shenanigans in the dry store And so much more. Jane is one of the most recognisable humans in hospitality and has an epic story from start to finish, told with humour and humility. I guarantee you'll take massive value from our conversation. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
What a week UK Hospitality has had since our last episode. 3 huge fundraisers - Lunch4Ukraine, The Springboard Awards for Excellence and Back to the floor for Hospitality Action. The Latter, gave me the opportunity to meet today's guest. I got some time with Jason Adams, Managing Director of the beautiful Rockliffe Hall in the North East (https://www.rockliffehall.com/ (https://www.rockliffehall.com/)). As always, we get through loads including:- Taking on a new role at the beginning of Covid The Staycation The North East Grabbing the bull by the horns on your career Starting in the kitchen Moving to the front operation Le Manoir Standards Moving to Jersey Developing people Letting good people get their wings Improving business Looking after people The adapting leader The expansion of Rockliffe Community How to complain And so much more. Jason has built a cracking career so far and with a history of improving businesses wherever he goes. There's so much learning in here from start to finish including being proactive in your career. Thanks so much Jason. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
At the time of writing, Hospitality Meets has now been downloaded in 113 countries (still looking for our first listener in Greenland). So this week, we've gone international and not only that, we managed to get some time with Denise Flanders, the General Manager of one of the worlds most legendary hotels, Hotel Bel-Air in Los Angeles (https://www.dorchestercollection.com/en/los-angeles/hotel-bel-air/ (https://www.dorchestercollection.com/en/los-angeles/hotel-bel-air/)). We get through all manner of things including:- The view from Bel-Air The Bridge Moving to New York Joining Four Seasons Moving around the US Finding your home Aligning values Creating luxury hospitality Guests who knit The importance of relationships Culture Having confidence in the future The magical moments Kindness FUN! This conversation is like an advertisement for hospitality heavily laden with compelling reasons as to why hospitality is so awesome and Denise talks so passionately about the industry from the outset. She is someone who clearly has hospitality coursing through her veins and has a wonderfully calming tone throughout. What a pleasure it was to chat to her and I know you will all take some great nuggets with you from this. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
I was first alerted to today's guest as she featured in the 2021 Acorn award winners, celebrating 30 people under the age of 30 to look out for. She then very kindly agreed to be a panelist at the inaugural Rooms101 event later that year and I knew then that I totally needed to get some time with Amelia Harper, Director of Communications for Rosewood London (https://www.rosewoodhotels.com/en/london (https://www.rosewoodhotels.com/en/london)). We cover off so much as always including:- The suites at the Rosewood Living above a pub Pineapple hedgehogs Getting a start at Harrods Moving into events Rebranding Manifestation People vs buildings Marketing Respecting the operation Creating cookery books Afternoon tea Working for the George Clooney of the hospitality industry Why Hospitality is AWESOME Making mistakes And so much more. Amelia is absolutely a rising star and a shining light for this industry and our chat is full of golden nuggets and humour. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
I was so happy to get some time with todays guest, one of the most recognisable names in the Hotel industry, none other than Danny Pecorelli, MD of Exclusive Collection (https://www.exclusive.co.uk (https://www.exclusive.co.uk)). Danny is a 2nd generation hotelier but as we find out, that didn't necessarily translate into a clear path being formed for him as he took time to forge his own career and capability. This chat is rammed full of useful stuff from start to finish including:- Danny - the man, the Mystery Staying busy Being a 2nd generation hotelier Finding your own path Making sandwiches The Savoy Training program Working in a convention hotel Cornell School Golf Detail The glory of Hospitality People B-Corp Giving back The Future Evolution Monstrous Wedding cakes Jonny Wilkinson & Cameron Diaz And so much more. Danny's story is everything you'd hope it would be but in many ways it still sounds like he's at the beginning of an epic journey. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
Ever since I saw today's guest on BBC 2's Great British Menu in 2020, I knew I wanted to get some time with him on the show. Now Head Chef at Boiler & Co (https://boilerandco.com/ (https://boilerandco.com)), Kerth Gumbs is everything you hope for in a chef working in Hospitality. No doubt he brings the flair and creativity but more importantly, he brings just a wonderful zest and passion for what he does that is incredibly infectious, and we definitely need more of that. We get through loads including:- Spring Boiler & Co Growing up in the Caribbean Let me knows Pizza Starting in front of house Excelling at Track & Field Moving to the UK Walking and Running around London Le Cordon Bleu The first foray into Michelin Kitchens Learning resilience Shoulder pressing Learning French Diversifying the knowledge base Leadership Great British Menu Experience Dreams about chocolate And so much more. There’s some excellent learning in here all the way through but expecially around resilience and the amazing things that await you if you keep pushing through. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
I'm not going to lie, I'm a sucker for a luxury hotel. So imagine my delight when I asked Group Operations Director of Iconic Luxury Hotels, Francisco Macedo on the show to chat through his journey. We get through loads including:- Staying busy The hospitality way Getting into Hotels early The similarities within the Medicine and hospitality industries The importance of the right mentors Juggling work and education World Class UK Hospitality Madeira Working through the country house hotel scene Taking the helm at Cliveden House Strategic emailing Finding a balance Journaling Confusing guests in cloakrooms Master Inn Holders And so much more. There are wonderful lessons and ideas all the way through our chat and Francisco talks with passion and humour throughout. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
Happy International Women's! And to celebrate that, we have the wonderful Emily Goldfischer, Founder and Editor in Chief at https://www.hertelier.com/ (Hertelier.com) - celebrating all that is brilliant about the female workforce in Hospitality. We get through loads including:- Winning awards Falling into PR Moving in house Moving to London Argentina Founding Hertelier.com Women doing incredible things Sustainability Women and innovation Telling stories Women in F&B Women blazing a trail The roundup Dogs Pulling together in times of adversity Podcasting live Emily has founded something really quite special and it's great to see so many amazing stories coming out of hospitality. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
We're back! Season 2 is up and running and what a way to kick things off as I got some time with Employer Branding expert Oli Cavaliero from Honest Burgers (https://www.honestburgers.co.uk/ (https://www.honestburgers.co.uk/)). There's all manner of excellent insight in here as to why Honest Burgers are so highly regarded as an employer as well as Oli's brilliant story so far. We also get through: Hurricanes and bathrooms Starting out of industry Travel Recruitment Finding yourself out your depth Unstructured Structure The power of Honest Authenticity of talent attraction Getting creative with engagement The different ways of learning And so much more. Oli is a shining light for hospitality and we are very lucky to have him. Enjoy! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy
Comments (3)

Rachael Stevens

Phil is a natural host, the conversations are all very honest, light-hearted and funny and what better time to shine a light on all of the great people and stories in the Hospitality industry! Love the diversity of the people he has on his podcast and look forward to listening to more episodes!

May 6th
Reply

Robert Richardson

An absolute pleasure to record this with Phil, a generous and well researched host. I'm looking forward to listening to future editions (that don't have me in them)!

May 4th
Reply

Kram Jonathan Heyburn

Can’t wait #excited #londonhospitality

Apr 14th
Reply
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