Human Capital
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Uncover the deeply human aspect of working. Join Jeff Hunt, GoalSpan CEO and longtime business consultant, as he interviews guests who help us learn to embrace the value of human capital in new ways. Explore how to better the world of work for humans and rediscover the most important asset we have in the workplace – Human Capital.
109 Episodes
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This week, we’re replaying an insightful conversation between Jeff and Verne Harnish, renowned author and leadership expert. In this episode, Verne shares timeless wisdom on leadership, values, and navigating change. He highlights the importance of continuous learning and adaptability in today’s fast-evolving business world. Together, Jeff and Verne explore how fostering healthy conflict and open communication within teams leads to better decisions and stronger trust. They also discuss how core values serve as essential guiding principles for leaders and employees, shaping a thriving organizational culture. Packed with actionable strategies and real-world examples, this replay offers valuable tools for driving growth and innovation in any organization.
On this replay, Jeff and Matthew Bidwell, a Wharton professor, explore key strategies for enhancing employee motivation and reducing attrition. They dive into the value of autonomy, learning opportunities, and variety in job roles, with real-world examples from companies like Costco and Trader Joe’s. They also discuss the importance of strong relationships between managers and employees, highlighting how genuine care for an employee’s well-being and career development can lead to higher engagement and retention. The conversation touches on managing stress in the workplace, offering insights on finding the balance between workload demands and employee resources. Also, Jeff and Matthew emphasize that while extrinsic benefits like pay matter, fostering an environment of trust, support, and autonomy is key to keeping employees loyal and satisfied.
On this episode, Jeff is joined by AI and technology expert Bernard Marr to discuss the transformative power of artificial intelligence in today’s business landscape. Bernard explains how AI, particularly generative and Agentic AI, is revolutionizing workflows, enhancing human capabilities, and reshaping leadership strategies. He emphasizes the importance of integrating AI without losing the human touch and offers insights into balancing efficiency with employee engagement. Bernard also delves into the risks of AI, such as data biases and ethical concerns, while sharing practical steps for leaders to foster trust and navigate the AI-driven future. Whether you’re an AI novice or an experienced executive, this conversation provides valuable insights into leveraging AI to enhance both organizational performance and human connection.
Future of Business and Technology Podcast
Bernard Marr's Books
In this episode, Jeff welcomes Pascal Bornet, a world-renowned expert in AI and automation, for a thought-provoking conversation about how technology is reshaping the future of work. As the author of Irreplaceable, Pascal explores the often misunderstood relationship between humans and AI, offering a fresh perspective on how this powerful technology can enhance, rather than replace, human capabilities. He shares that the future success of individuals and businesses depends on balancing the strengths of AI with uniquely human traits such as creativity, critical thinking, and social authenticity.
Jeff and Pascal discuss the importance of putting humans at the center of AI transformations and explain how the right synergy between humans and machines can create enormous value. They also delve into the ethical considerations and potential risks of AI, emphasizing the need for human oversight and adaptability in an ever-changing technological landscape.
IRREPLACEABLE: The Art of Standing Out in the Age of Artificial Intelligence
Become IRREPLACEABLE and unlock your true potential in the age of AI
In this insightful episode, Jeff is joined by Scott Allender, author of The Enneagram of Emotional Intelligence and co-host of The Evolving Leader podcast. Together, they explore the power of emotional intelligence in the workplace, focusing on how the Enneagram can serve as a transformative tool for self-awareness. Scott unpacks the nine Enneagram types, explaining how each type reflects core motivations, fears, and behaviors that influence our leadership styles and interactions. Across the conversation, Jeff and Scott discuss the importance of recognizing the deeper, often unconscious, aspects of our personality that drive decision-making, relationships, and workplace dynamics. They also delve into how self-awareness can lead to greater empathy, trust, and ultimately, stronger team performance.
The Enneagram of Emotional Intelligence
Scott's LinkedIn profile
On this episode Jeff welcomes Juliette Denny, Founder and Managing Director of Growth Engineering Limited. Jeff and Juliette have a spirited discussion about the transformative power of Learning and Development (L&D). With a background in psychology and marketing, Juliette has spent over 20 years developing innovative learning environments that engage employees and drive real business results. She shares her perspective on Edgar Dale's Cone of Experience and its widespread misconceptions, explaining how learning can be maximized through both abstract and concrete experiences.
Juliette and Jeff also dive into the importance of curiosity in learning and how organizations often miss out on the true potential of L&D by not embedding it at the core of their strategy. Drawing on her experience working with companies like L’Oreal, HP, and Samsung, she highlights how a strong L&D approach can boost both innovation and profitability. Additionally, they offer a glimpse into her new venture, Iridescent Technology, and how AI is reshaping the way we approach personalized learning, helping to foster growth and adaptability in the workplace. Whether you're a leader, L&D professional, or lifelong learner, this episode provides valuable insights on how to build an effective learning culture that aligns with your organization's vision and goals.
In this episode of Human Capital, Jeff is joined again by Dr. Benjamin Ritter, a leadership and career coach, organizational development expert, and founder of Live for Yourself Consulting. Jeff discusses with Benjamin his new book: Becoming Fearless: 65 Strategies to Journey from Self-Doubt to Self-Mastery, they share insights on overcoming fear and self-doubt to achieve personal and professional growth. The discussion delves into the root causes of fear, its impact on our work lives, and how embracing fearlessness can lead to stronger relationships, better performance, and a more fulfilling life. Whether you're struggling with career hesitations or looking to take healthy risks, this episode offers practical strategies for building confidence and leading and living with intention.
Dr. Benjamin Ritter LinkedIn
Live for Yourself (LFY) Consulting
Dive into the world of strategic communication and storytelling with Jeff and this week's guest Cheryl Snapp Conner, a seasoned expert in PR and business communication. Throughout the episode, Jeff and Cheryl share valuable insights on how businesses can effectively tell their stories and navigate the complex landscape of modern communication. Cheryl shares compelling examples of companies that have mastered their messaging, as well as cautionary tales of PR missteps. They emphasize the critical importance of proactive communication strategies and authenticity in brand messaging while exploring the evolving role of social media in corporate communication, offering practical advice on handling crises in the digital age. The episode provides thought-provoking perspectives on measuring communication effectiveness and aligning PR efforts with overall business strategy.
Beyond PR: Communicate Like a Champ in the Digital Age
In this insightful episode, Jeff talks with Jeff Haden about the mindset and habits that separate high achievers from the rest. Mr. Haden is a renowned author, speaker, and influencer with over 1 million LinkedIn followers and 2.5 million monthly readers of his articles in Inc. magazine. He's known for his expertise in leadership, company culture, and performance. Jeff has written numerous books, including The Motivation Myth, which Jeff and Jeff explore in depth on the show.
Jeff shares how the power of discipline, and how overachievers are often ordinary people who have mastered the art of consistency. They break down how sticking to what you love, one day at a time, can lead to extraordinary success.
As the two of them unpack the myths surrounding motivation, it becomes clear that motivation often doesn’t appear until you start taking action. Jeff and Jeff talk about how to build momentum through daily efforts and why the journey to achieving big goals begins with small, manageable steps.
Tune in to discover practical strategies for cultivating discipline, maintaining motivation, and ultimately, turning your aspirations into reality. Whether you're looking to boost your productivity or achieve a long-term goal, this episode offers valuable insights to guide you on your path to success.
Jeff Haden LinkedIn Profile
The Motivation Myth: How High Achievers Really Set Themselves Up to Win
In this episode, Jeff Hunt welcomes resilience expert Luis Velasquez, the author of Ordinary Resilience. They dive deep into the concept of resilience, exploring how overcoming obstacles can shape individuals into more effective leaders and employees. Luis shares his personal journey of resilience, growing up in Guatemala during a time of political unrest and economic hardship, as well as significant health challenges in the U.S. Despite these challenges, he managed to build a successful career, thanks to the support of the U.S. "Scholarships for Peace" program. Luis offers insights from his book, providing practical strategies for building resilience, emphasizing the importance of adaptability, relationships, and seeing challenges as opportunities for growth. Jeff and Luis talk about how resilience involves not just bouncing back but also growing from adversity and how recognizing the difference between pain and discomfort can help individuals push through difficult situations.
Ordinary Resilience
Luis Velasquez LinkedIn
In this engaging episode of the Human Capital Podcast, Jeff Hunt returns from a break with his batteries recharged and dives into a profound discussion with Sam Horn, a renowned communication strategist and author of "Talking on Eggshells." Sam shares her career journey, emphasizing the pivotal moments that shaped her expertise in effective communication and leadership. She highlights the significance of her "power three" – close family and friends, meaningful work, and daily nature walks – as the foundation of her gratitude and fulfillment.
Sam recounts a critical leadership lesson where self-doubt led her to decline a major managerial role, later realizing her capability to succeed in that position. The conversation explores the vital role of language in fostering a positive workplace environment and the power of listening and situational awareness. Sam and Jeff provide practical strategies for leaders to enhance communication, reduce workplace resistance, and promote genuine collaboration. By shifting from authoritative commands to collaborative asks, they illustrate how leaders can create more dynamic and cooperative workspaces.
In this solo episode, Jeff delves into the evolving landscape of leadership as we approach the midpoint of 2024. He highlights five key trends that are reshaping how leaders can effectively guide their teams with empathy and purpose. From finding purpose beyond profits, to leveraging AI, and building trust through transparency, Jeff provides practical insights and real-world examples to help leaders navigate the complexities of today's business environment. Tune in to discover how you can lead with heart and inspire your team in the year ahead.
Thank you for listening to Human Capital. We will be pausing new episodes for another 8-weeks, but please stay tuned for a great lineup of inspiring and insightful guests.
This week join Jeff in his engaging conversation with Verne Harnish, an acclaimed author and leadership expert. Verne shares invaluable insights on leadership, values, and change. Drawing from his extensive experience, he emphasizes the necessity of continuous learning and remaining open to change in today's dynamic business landscape. Jeff and Verne delve into the critical role of fostering healthy conflict and open communication within teams to facilitate better decision-making and build trust. They also discuss the significance of core values as guiding principles for both employees and leaders, highlighting their role in shaping organizational culture. This episode offers actionable strategies for driving growth and fostering a culture of innovation within any organization with practical advice and real-world examples.
In this episode, Jeff invites Donna Hamlin, PhD to delve into the transformative journey of the HR department from its origins as primarily compliance-focused to its current role as a strategic advisor within organizations. Donna is CEO of BoardWise and an expert in corporate governance and strategic human capital management. Jeff and Donna highlight the challenges and opportunities faced by HR professionals. Their conversation explores HR leaders' need to develop strategic thinking skills and foster closer collaboration with executive leadership to drive organizational change and deliver high value.
In this illuminating episode, Jeff delves into the crucial interplay between organizational culture and sales strategy with Alice Heiman, a renowned sales leader and consultant. Together, they navigate the intricate landscape of modern business, highlighting the indispensable value of a strong sales mentality that emphasizes customer relationships, strategic market growth, and clear communication. Alice and Jeff bring the need for a clear exit strategy to the vital importance of aligning team strategies with long-term goals, and dynamics of customer relationships, and stress the necessity of multiple touchpoints. Alice advocates for a structured approach where top-tier clients have direct connections not just with sales, but also with product specialists, engineers, and senior executives, ensuring enhanced customer satisfaction and retention.
Join Jeff Hunt in an engaging replay of a previous episode of the Human Capital podcast, featuring Cassandra Goodman, a distinguished figure in the world of business and leadership. Cassandra is known for her impactful roles in companies like GE, Adobe, and Mastercard, bringing a refreshing perspective to leadership with her latest book "Being True."
In this conversation, Jeff and Cassandra delve into the "True Leadership" concept, encouraging us to move away from conventional leadership paradigms. Cassandra discusses the profound impact of understanding our inner nature, embracing all aspects of ourselves, and leading with empathy and effectiveness. They share insights on how cultivating self-awareness and authenticity can lead to not only personal fulfillment but also create a positive ripple effect in organizational culture.
In this enlightening and transformative episode, Jeff welcomes Jeanine Turner as his guest. Jeanine is the author of "Being Present." Jeanine is also a Professor at Georgetown University, and she brings over three decades of research into how we use communication technologies and how they, in turn, shape our interactions at work, at home, and beyond. They start by dissecting the concept of "budgeted presence," where tasks often take precedence over relationships. From the challenges of navigating competitive and entitled presence to the importance of creating invitational spaces, Jeanine provides invaluable insights into how our tech habits impact the depth of our connections.
Jeff and Jeanine uncover the nuances of persuasive communication while keeping the delicate balance between maintaining focus and fostering dialogues that nurture empathy and understanding.
Get Jeanine's book here: Being Present: Commanding Attention at Work Being Present: Commanding Attention at Work
In this episode, Jeff interviews Kelly Ann Doherty the current Executive VP and Chief Administrative Officer at the Mr. Cooper Group, overseeing a very large aspect of the company’s people and operations functions. She has nearly 20 years of experience serving some of the nation’s leading organizations in both Communications and People Ops.
Jeff and Kelly Ann delve into corporate communication myths, emphasizing the dual role of both the "little C" in everyday dialogue with employees, and the "big C" of strategic messaging. They highlight the power of authenticity in fostering genuine connections and share innovative approaches like "Cooper Con," a conference with fun segments like "Hot Takes" to engage employees. They discuss how communication can be a strategic and competitive advantage, and how to assess your effectiveness at it, both individually and corporately.
Their conversation also explores storytelling's impact on culture and brand equity, using personal experiences to drive employee engagement. Strategies for bridging generational gaps and practical tips for enhancing communication skills round out this dynamic discussion, as Kelly Ann shares a roadmap for personal and professional growth in corporate communication.
This week Jeff's guest is Shan Cooper. She is the Founder and CEO of Journey Forward Strategies. Shan’s impressive background includes being the first Black Woman to be VP and General Manager of a division of Lockheed Martin, overseeing 8,000 employees. She also served as the executive director for the Atlanta Committee for Progress, and is the former Chief Transformation Officer at West Rock. Shan and Jeff delve into the nuanced challenges of fostering diversity and inclusion while navigating organizational change. Shan's insights underscore the necessity of understanding long-term business cycles and addressing incidents of discrimination head-on. She shares the sobering experience of grappling with racially motivated violence within the company, highlighting the importance of creating a safe environment for dialogue and swift action against discriminatory behavior.
Shan and Jeff underscore the significance of cultural competency in business interactions, emphasizing the need for leaders to invest in understanding diverse perspectives, and the pivotal role of effective leadership alignment and communication in driving organizational transformation. This insightful conversation advocates for clear communication, robust training, and modeling of desired behaviors to facilitate meaningful change within the workplace, ultimately fostering a culture of inclusion and driving organizational success.
In this engaging podcast episode, Jeff returns from his podcast sabbatical to explore the key factors influencing job satisfaction and workplace happiness with his guest Matthew Bidwell. With valuable insights and practical examples, this episode provides leaders and managers with actionable strategies to enhance workplace culture, reduce stress, and foster lasting employee satisfaction. The discussion delves into the surprising occupations where workers are most satisfied, the impact of learning opportunities and variety on employee contentment, the crucial role of relationships with managers and coworkers, effective strategies for stress management, and the significance of extrinsic benefits, including pay, in the overall job satisfaction equation.
Read Matthew Bidwell's article here.
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