Hunters and Unicorns

In this episode, we sit down with Dr. Amber Selking, a high-performance coach with a Ph.D. in Applied Sports Psychology. Dr. Selking works with elite athletes, executives, and organizations to help them achieve their best. She's the mental performance coach for LSU football and the Chief Culture Officer at Lipper, a global manufacturing company. Amber unpacks the science behind high performance, explaining how thoughts, emotions, and mindset directly impact physical and professional success. We dive into practical strategies like mental rehearsal, self-talk, and reframing failure, offering actionable advice for anyone in a high-pressure environment. 🏹 Key Topics Covered 00:00 - Intro & background 03:00 - The core science of human high performance 08:00 - The impact of mental rehearsal on the brain 12:30 - Mental performance for high-pressure professionals 16:30 - Understanding the power of self-talk 22:30 - How to apply self-talk and mental drills 28:00 - The power of breathwork in high-stress situations 35:00 - A new perspective on setbacks and failure 43:30 - The importance of mindset in leadership 49:30 - The difference between positive and productive thinking 51:30 - Building a championship mindset   💥 3 Biggest Lessons: Thoughts Are Electrical Signals: Our thoughts are not just ephemeral ideas; they are real electrical signals that influence our emotions, physical state, and ultimately, our performance. To perform at a high level, you must take control of your self-talk and choose productive thoughts over unproductive ones. Mindsets Are Bicep Curls for the Brain: Just as repeated exercises build muscle, repeated thoughts build mindsets. These mindsets act like filters on your brain, shaping how you perceive and respond to challenges. By intentionally practicing certain thoughts, you can build a "championship mindset" to handle pressure and setbacks effectively. Embrace Failure as First Attempt In Learning: In high performance, failure isn't a sign of weakness—it's a form of data. By changing your mindset to view setbacks as valuable information, you can focus on rapid recovery and iteration rather than emotional volatility. This approach allows you to learn from your mistakes and quickly get back to the next play. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro. If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog   💬 Notable Quotes "I help people deliver their best when their best is needed... I teach science." "The brain doesn't know the difference between what's real and what's imagined. So mental rehearsal actually builds talent at the neurological level." "Winning's hard, guys... And mental performance isn't about the sunshine and roses of thinking everything's wonderful, but rather trying to drive the consistency that it takes to deliver your best when your best is needed." "What starts the process? ...Thoughts. Who controls your thoughts? ...We do." "In terms of our mindset, F-A-I-L, it simply stands for First Attempt In Learning." Tags: #highperformance #performancecoaching #huntersandunicorns

In this episode of the East Coast Elite series, we sit down with Liam Mulcahy, Operating Partner at Kleiner Perkins. Having worked with over 100 startups, from first-ever sales rep to operating partner, Liam shares his unfiltered playbook for success in the chaotic world of early-stage companies. We cover how to identify the right opportunities, what a founder-led sales motion looks like, the red flags to watch for in an interview, and the mindset needed to thrive in a high-risk, high-reward environment. Liam also shares his famous cardboard cutout story that landed him a job at MongoDB, a company he helped take public. 🏹 Key Topics Covered 00:00 - Intro 01:53 - The Operating Partner Role at KP 05:18 - From Mongo to VC 09:34 - The Cardboard Cutout Story 11:53 - Product-Out vs. Customer-In 13:30 - Intrinsic Motivation for Startups 17:39 - The "Revenue-Generating PM" 19:53 - Qualifying a Startup as a Rep 23:26 - The Player-Coach Myth 27:49 - Scaling a Sales Team with Pods 30:34 - Evaluating Pre-Revenue Companies 35:22 - Finding the Right Company 40:30 - Red Flags when Interviewing Founders 48:09 - Faster Enterprise Buying Cycles 50:13 - The Future of Sales and AI 55:16 - The Value of Sales Training 💥 3 Biggest Lessons: The DNA of a Founder: Look for founders who see sales as a first-class citizen and have a high emotional resonance with the problem they are solving, not just a homework assignment from a board. The "Player-Coach" Myth: The idea of a single person acting as both a top rep and a team leader is a "misnomer" that often leads to failure at an early-stage startup. It's better to hire great reps first, and then bring in a leader once the sales motion is proven. Bet on Yourself: The best early-stage hires have an intrinsic motivation to prove they can succeed in a chaotic environment. They are not just looking for a prestigious role but for a chance to build something from the ground up. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro. If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog   💬 Notable Quotes "What is the condition where a company would be so desperate and in pain they'd want what we have? And if that's the case, will they pay us anything?". "I bought a cardboard cutout of myself... It just said, can you see me working here?". "If I'm going to hire you as a founding sales rep, I need you to walk through the door on day one as a great sales rep. I can't have to enable you to do the actual function.". "The best early stage hires I've made is they're like revenue-generating product managers.". "If you ask me in 10 years, there're going to be more or less salespeople, I'd say less... the markets are getting exponentially larger... and the models are getting better, faster to be able to do full jobs.". #softwaresales #huntersandunicorns #playbookuniverse #EastCoastElite

In this episode of The Playbook Universe, we sit down with Paul Cap, Chief Revenue Officer at MongoDB, to explore the core leadership principles and sales execution strategies that have driven one of the most explosive growth stories in tech. Paul shares his personal path from finance into sales, the pivotal mindset shifts that helped him lead at scale, and the mission-first approach that keeps MongoDB thriving. We dive into building high-performance teams, the early indicators of future CRO talent, and what separates great companies from the rest. Whether you're a first-line manager or a seasoned sales leader, this conversation delivers hard-earned lessons from the frontlines. 🙌 Thanks to Our Sponsors! PG AI: https://www.getpg.ai Selr: https://selr.ai 🏹 Key Topics Covered: 00:00 Intro 02:20 From Finance to Tech Sales 06:03 Lessons from 10+ Years at MongoDB 11:41 How to Spot Future CROs 16:32 Navigating Risk and Scaling with Vision 21:40 Coaching the Next Generation 27:15 Pressure, Competition, and Mental Agility 34:00 Culture and Character in Hypergrowth 40:28 Aligning Vision with Execution 47:10 Mission-Driven Leadership 52:40 The Real Role of a CRO 💥 3 Biggest Lessons: Longevity at a hypergrowth company comes from aligning with its evolving mission — not just meeting KPIs. Great CROs are developed early. The best ones were already overperforming as frontline reps. Culture isn’t built top-down — it’s reinforced daily by how leaders show up and how teams respond to pressure. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns: Website: http://huntersandunicorns.com Twitter:   / huntersun1corns   Instagram:   / huntersandunicorns   Blog: http://huntersandunicorns.com/blog 💬 Notable Quotes: “Your job as a CRO is to turn strategy into execution — at scale.” “You don’t just hire top talent, you cultivate it from within.” “Sales isn’t just a function. When done right, it becomes a culture.” #softwaresales #huntersandunicorns #playbookuniverse

In this episode of the East Coase Elite series, we sit down with Yotam Segev, co-founder and CEO of Cyera, to explore the incredible journey of building a cybersecurity unicorn. From the early days of a "B-minus" idea, Yotam shares how a relentless focus on customer feedback, not internal opinions, became the company’s compass. He reveals the difficult but essential pivot from founder-led sales to building a world-class team, the qualities he looks for in top-tier sellers, curiosity, paranoia, and hunger and the mindset that propelled Cyera to nearly $100M ARR and a $6B valuation in just four years. 🙌 Thanks to Our Sponsors! PGAI: https://www.getpg.ai & Selr: https://selr.ai 🏹 Key Topics Covered 00:00 - Intro 01:55 - From the military to founding Cyera 05:30 - Why *** is the only compass that matters 08:02 - How top salespeople act 09:16 - The importance of a humble approach 12:22 - The hardest part of the early stages 16:01 - Validating a hypothesis with "dollars" 20:00 - The impact of moving to the U.S. 20:31 - From founder-led sales to building the first team 29:19 - The market transition 32:39 - The three characteristics of a great seller 37:05 - The balance between a playbook and excitement 40:02 - The importance of energy and mindset 49:43 - The core dynamic of the co-founder relationship 52:17 - Cyera's North Sta 54:47 - Why top talent should join Cyera   💥 3 Biggest Lessons: Your Compass is the Customer: Your opinions don't matter; building a great product means constantly listening to and learning from your customers' pain points. Sales is a Team Sport: In an early-stage company, a founder must stay engaged in the sales process to build trust, as a salesperson alone can't provide the same assurance. Mindset is Everything: The difference between an average and exceptional performer is often their attitude. Bring energy, curiosity, and a relentless drive to everything you do. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro. If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog 💬 Notable Quotes "Your idea sounds like a B-minus and that's a compliment. We're investing in the team, and if the customers tell us they want to buy that, we'll build it". "We don't build products according to those opinions. Maybe your mother. We build products according to the customers with a very attentive view to the customers' pain and to the guidance they're providing us". "A company only exists, the oxygen for a company is business. It's a net new ARR. That's the oxygen for these companies that we're all playing in". "The journey itself is the price. And it's not a full lack of ambition. Like we want to take over the world if we could and we're walking towards it". "The best sellers... are curious, genuinely interested, caring about the customers, the challenges, the pains, what they're trying to accomplish, why they're trying to accomplish it, why have they not accomplished it yet again and again and again". #softwaresales #huntersandunicorns #playbookuniverse

In this episode of the East Coast Elite series, we sit down with Austin Stefani, CRO at DBT Labs, to discuss his career journey from EMC to his current role.   austin shares his fundamental principles for sales leadership, emphasizing the importance of making every individual on the team successful.   We learn about his focus on skill acquisition, the value of learning from challenges, and why empathy is crucial for both employees and customers. Austin breaks down his "playbook" for problem identification and how to apply it at various stages of a company's growth, from building a sales process and managing pipeline to scaling international teams.   🙌 Thanks to Our Sponsors! PGAI: https://www.getpg.ai Seller: https://selr.ai   🏹 Key Topics Covered 00:00 - Intro 00:58 - Flipping the org chart upside down 01:48 - The fundamental principles of sales 05:00 - Focusing on productivity 07:13 - Using frameworks for problem identification 09:17 - Translating a sales mindset to a leadership role 12:48 - Skill training and retention 18:56 - The benefits of non-linear career progression 24:00 - Learning through setbacks and hard times 32:27 - Why Austin chose to leave Rubrik for DBT 35:35 - Empathy as a core leadership trait 41:31 - The biggest challenges and learnings as a CRO 43:35 - The advantages of in-house company culture 49:55 - The playbook as a blueprint   💥 3 Biggest Lessons:   Flipping the Org Chart: Leaders are overhead, and their primary job is to make every individual sales rep successful.   Embrace the Hard Times: The only way to get through tough situations is through them, which is how you acquire new skills and become more resilient.   Playbooks are Blueprints: A playbook is a framework for problem identification, not a step-by-step instruction manual to be applied universally.   🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro   If you enjoyed this episode, please drop a like/share and subscribe to our channel!   🦄 Connect with Hunters & Unicorns Website: http://huntersandunico... Twitter:   / huntersun1corns   Instagram:   / huntersandunicorns   Blog: http://huntersandunico...   💬 Notable Quotes   "If you're in one job and you just go the next job and the job after that and you're just learning from people that are exactly like you, there's only so much skill that you can get."   "Productivity is like the most important metric and everything services that."   "The leaders that do that really well will be able to grow with the company."   "I think it's a blueprint, not an instruction manual."   "Trust is generated by the quality of the questions you ask. The amount of try it next time like try talking... If somebody comes and asks you... 'I need some advice or can I pick your brain', next time somebody says that try saying nothing but questions about 10 minutes into this. The person will reach across the table, grab your arm and say, 'Oh my gosh, you solved my problem.' And they'll leave and you'll just be like, 'I didn't say a word.'"

In this episode of the East Coast Elite series, we sit down with Brian Trowbridge, VP of Sales at FireHydrant, to explore the brutal truths of startup life. From making high-stakes decisions with limited runway to navigating board dynamics and founder alignment, Brian unpacks what it really takes to succeed in an early-stage company. We dive deep into how he evaluated FireHydrant before joining, what he looks for in founders and boards, and how sales leaders should think about burn rate, valuations, and growth expectations. If you're in sales and considering a startup role, this episode is a must-watch.   🙌 Thanks to Our Sponsors! PG AI: https://www.getpg.ai Selr: https://selr.ai   🏹 Key Topics Covered 00:00 - Intro 01:00 - Startup chaos 05:00 From Startup Grind to Scalable Sales 09:17 The Hardest Hiring Lessons 13:46 Selling Without a Playbook 18:24 Coaching Reps to Think Critically 22:40 Building Repeatable Pipeline 29:03 Staying Grounded as a Sales Leader 35:17 Career Advice for Aspiring CROs 42:00 The Power of Humility in Leadership 50:30 The Role of Curiosity and Grit   💥 3 Biggest Lessons: Chaos is a Feature, Not a Bug: Embrace early-stage ambiguity—true sales leadership is forged in unpredictability. Hiring is Everything: The reps you bring on will define your success. Make every hire count. Ask the Bigger Questions: Scaling isn’t just tactics—it’s teaching your team how to think.   🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro If you enjoyed this episode, please drop a like/share and subscribe to our channel!   🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter:   / huntersun1corns   Instagram:   / huntersandunicorns   Blog: http://huntersandunicorns.com/blog   💬 Notable Quotes “If you have a mediocre RD, avoid it. I would even avoid a good company if I didn’t have a good RD.” “You’re not just asking ‘did I make my number?’ You’re asking: does this company even exist in 12 months?” “There’s no bigger mistake than hiring the wrong person—it costs you a year.” “Some founders just burn through VPs. You need to know that before you join.” “You’re wearing a hundred hats and trying to hit growth targets with minimal runway. It’s not for everyone.”   Tags #softwaresales #huntersandunicorns #playbookuniverse

In this episode of East Coast Elite, Simon Kouttis and Ollie Kuehne sit down with Martin Mao, co-founder and CEO of Chronosphere. From his early days at Uber to founding one of the most disruptive startups in observability, Martin shares what it takes to navigate uncertainty, build conviction, and win at scale. We dive into the mindset shifts behind leaving a tech giant to build something bold, how Martin sees the future of observability, and what it means to lead with clarity in a rapidly evolving market. If you're a founder, engineer, or operator seeking real insights from a builder at the top, this one’s for you. Key Topics Covered 00:00 Intro 02:10 What Makes a Strong Founder 04:48 Why Martin Left Uber 09:22 Founding Chronosphere 13:41 Competing with Industry Giants 19:05 The Startup Learning Curve 26:38 Early GTM Decisions 33:20 Scaling with Intent 39:40 Balancing Vision and Feedback 46:14 Leadership Lessons in Hypergrowth 50:12 What’s Next for Chronosphere 52:49 Closing Reflections   3 Biggest Lessons Leaving comfort for conviction: Martin’s leap from Uber shows that bold moves start with internal clarity, not external certainty. Product-market fit is just the beginning: Real traction comes from execution, team culture, and continuous iteration. Disruption requires ruthless focus: Be crystal clear on who you serve and why your product matters—then say no to everything else. Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns. If you enjoyed this episode, please drop a like/share and subscribe to our channel! Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter:   / huntersun1corns   Instagram:   / huntersandunicorns   Blog: http://huntersandunicorns.com/blog   Notable Quotes “You don’t need to have all the answers before you start.” “It’s not about being better—it’s about being different in a meaningful way.” “Startups work when you're solving real pain, not just building cool tech.” This episode is sponsored by SELR & PG:ai   #softwaresales #huntersandunicorns #playbookuniverse

In this episode of Hunters & Unicorns, East Coast Elite, we sit down with Brian McCarthy, President of Global Revenue and Field Operations at Rubrik. With a remarkable track record scaling high-performing teams and navigating through IPOs, Brian shares the foundational principles that shaped his leadership, putting people first, leading with love, and building structures that drive consistent performance. We explore how Brian transitioned from star seller to visionary leader, how he earned unshakeable team loyalty, and why systems like WANs can revolutionize your sales coaching. If you're serious about leading at scale with integrity, this is a must-watch. 🙌 Thanks to Our Sponsors! PG AI: https://www.getpg.ai Selr: https://selr.ai 🏹 Key Topics Covered 00:00 – Intro & First Sales Job 04:20 – Choosing Leadership Over Sales 08:00 – WANs: Coaching with Metrics 12:10 – Building Loyalty Through Care 16:15 – Sales vs. Leadership Thinking 21:00 – IPO Learnings & Pressure 26:10 – Territory, Quota & Fairness 31:25 – Love-Driven Leadership 36:20 – Hiring for Intellect & Agility 42:05 – Structuring First-Line Teams 48:40 – Closing Advice & Reflections 💥 3 Biggest Lessons 1. Real leadership is people-first – Helping someone grow, even if it means leaving your team, is true leadership. 2. Structure drives consistency – Weekly Activity Numbers (WANs) give both clarity and accountability to teams. 3. Love creates loyalty – When leaders genuinely will the best for their people, performance naturally follows. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro. If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog 💬 Notable Quotes “If this is better for you and your family, leave. I will help you get promoted.” “You either really care about people and their development, or you don’t.” “Love is willing the best for others—and that’s how I lead.” #softwaresales #huntersandunicorns #playbookuniverse

In this episode of Sales SOS, Hunters & Unicorns co-founders Ollie and Simon go head-to-head on one of the most misunderstood, yet business-critical skills in sales leadership: how to consistently hire A-players. Drawing from two decades of experience working with the world's most elite sales teams, we break down the true mindset, mechanics, and strategy behind world-class recruitment — and why most leaders are getting it completely wrong. What we cover: Why the super-rep mindset is killing your team-building potential The 3 stages of a winning recruitment process: Pipeline. Discovery. Close. The 3 WHYs vs the 3 WHY NOTs — the ultimate framework to avoid dropouts Feedback loops, debrief sessions, and how to control the narrative between interviews Why you should never make an offer unless you know they’ll say yes Backchanneling: how the best CROs use it to recruit like assassins — and how to avoid blowing it up Whether you're a first-time hiring manager or a seasoned VP, this is your playbook for hiring without luck or guesswork. 🔗 Subscribe & Connect If this episode resonated, drop a comment, like the video, and hit subscribe. We’re here to help you build teams that win.

After 200+ episodes and thousands of hours with the world’s top SaaS sales leaders, Hunters & Unicorns presents Sales SOS raw, practical conversations that dive deep into the mindset, strategies, and frameworks behind elite career growth in tech sales. In this episode, Hunters and Unicorns very own Simon and Ollie answer four critical questions every ambitious sales professional should be asking: 1. What’s the common thread among top-tier CROs? Discover the power of “Career Champions” and why no one gets to the top alone. 2. Why are you being overlooked for promotions? It’s not always about performance. We unpack how alignment, visibility, and internal champions dictate career momentum. 3. How do you position yourself as the irresistible first pick? We share hard-earned insights into how the best salespeople get fast-tracked for leadership roles. 4. How do you break the glass ceiling — and stay there? From skill mastery to the right strategic choices, we talk about what it really takes to go all the way. This episode is for ambitious AEs, aspiring leaders, and current managers ready to level up with clarity, intent, and strategy. If this episode hit home, don’t forget to like, comment, and subscribe. We drop practical gold every week. #SaaSSales #CROCareer #TechSalesLeadership #SalesSOS #HuntersAndUnicorns

In this episode of Hunters & Unicorns, Great Leaders UK, we sit down with Marina Ayton, VP UK&I at Wiz and co-author of The Female Sales Leader, to explore her remarkable journey from first-line to second-line leadership and back again. Marina shares hard-won lessons on building and recruiting world-class teams, navigating rapid promotions, overcoming imposter syndrome, leveraging EQ alongside IQ, and championing diversity in sales. Whether you’re an aspiring sales leader or a seasoned executive, Marina’s playbook offers actionable insights to elevate your career and drive lasting impact. 🙌 Thanks to Our Sponsors! PG AI: https://www.getpg.ai Selr: https://selr.ai 🏹 Key Topics Covered 00:00 – Intro & Career Beginnings 01:30 – Transitioning from first line to VP 06:00 – Building the First Enterprise Team 12:00 – Transition to Major Deals Leadership 18:00 – Stepping into Second-Line Role 24:00 – Crafting Vision & Enabling Teams 30:00 – When to Step Back & Pivot 36:00 – Imposter Syndrome as Superpower 42:00 – EQ vs. IQ in Modern Sales 48:00 – Writing The Female Sales Leader 54:00 – Reflections & Future Outlook   💥 3 Biggest Lessons 1. Embrace Humility & Listen First – Early listening builds credibility; understand before imposing change. 2. Leverage EQ to Drive Trust – Emotional intelligence is irreplaceable; it underpins long-term partnerships and diverse teams. 3. Purposeful Career Moves – Stepping back into roles refines understanding of where you add value at scale. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro. If you enjoyed this deep dive, please like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog   💬 Notable Quotes “Imposter syndrome can be a superpower if you let it drive you to earn your seat at the table.” “Leaders must give teams the tools to imagine the art of the possible.” “EQ is never replaceable by AI; it’s what builds genuine partnerships.” #softwaresales #huntersandunicorns #playbookuniverse

In this episode of Great Leaders UK, we sit down with Alice Carlisle, VP UK&I at Wiz, to uncover how she rose from first-line leader to one of the most sought-after roles in the cybersecurity industry. From taking a struggling ZScaler team and transforming it in under three quarters, to embodying Wiz’s values of confidence and humility, Alice’s journey is proof that authenticity and unrelenting work ethic drive lasting impact. She delves into the hard lessons of leading through fear-based tactics early in her career, learning the Force Management Playbook at AppDynamics, and then applying it to close LogicMonitor’s largest deal ever. Ultimately, we focus on how Alice builds culture, leading by example, caring genuinely for people, and creating internal champions, so that teams win together, not just as individuals. Whether you’re scaling a hyper-growth sales org, building a new culture, or simply looking to be a better human in leadership, Alice’s playbook is packed with actionable insights on driving growth through customer success and winning with authenticity. 🙌 Thanks to our Sponsors! PG AI: https://www.getpg.ai Selr: https://selr.ai 🏹 Key Topics Covered 00:00 – Intro 05:00 – Why Alice Was Chosen for Wiz 10:00 – Wiz Values: Humility & Authenticity 15:00 – Leadership Evolution: Leading Without Fear 20:00 – Early Work Ethic & Foundations 25:00 – Learning the Playbook at AppDynamics 30:00 – Applying Playbook at LogicMonitor 35:00 – Career Pivots & Decision to Join Zscaler 40:00 – Turning Around the Zscaler Team 45:00 – Building Culture & Final Reflections 💥 3 Biggest Lessons Authenticity Over Authority – Leading by fear alienates; leading by genuine care and humility builds lasting loyalty. Learn & Apply Fast – When you join a Playbook organization, absorb everything like a sponge and execute immediately – that’s how you prove its value. Culture Eats Strategy – Even in hyper-growth, small ritualistic acts (e.g., cleaning up after yourself) set the tone for accountability, trust, and team unity. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro If you enjoyed this deep episode, please drop a like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog 💬 Notable Quotes “People see through it as much as you might think they don’t. You have to genuinely care.” “Being right is not very valuable. It’s more important to be valuable than be right.” “The most important thing for me is I genuinely give a shit about people more than anything.” #softwaresales #huntersandunicorns #playbookuniverse

The Brutal Truth About Scaling Customer Success, w/ Natasha Evans   Today we’re joined by Natasha Evans, VP of Customer Growth at Hook. Natasha shares the raw reality of going from chaos to clarity while building the customer success function inside a hypergrowth rocketship. We dive deep into the strategic thinking and tough decisions that shaped her journey—from running toward the fire in Saleslofts' early days to scaling operations and rebuilding customer teams at Hook. Natasha unpacks what it really takes to align customer growth with revenue in today’s high-velocity SaaS environment. If you're navigating messy growth, operational debt, or building CS from scratch, this conversation is packed with hard-earned insights. 🙌 Thanks to our Sponsors! PG AI: https://www.getpg.aiSelr: https://selr.ai   🏹 Key Topics Covered 00:00 – Intro 03:43 – Natasha's evolving career 05:50 – Building with No Playbook 08:43 – When Your Org Chart Fails 12:41 – Driving Revenue from CS 16:00 – Rebuilding Customer Success at Hook 22:10 – Scaling Fast Without Losing Focus 27:45 – Coaching vs. Commanding 32:12 – Mistakes That Made Her Better 36:30 – What Growth Looks Like Now 💥 3 Biggest Lessons Running toward chaos is how you earn your seat. The people who grow fast are the ones who face the hardest problems first. Customer growth must be tied to revenue. Fluffy CS doesn’t survive—alignment with GTM is critical. Rebuilding is part of scaling. You often have to break what you built to keep growing the right way.🙌 Thanks for listening!This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro. If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog 💬 Notable Quotes “Run towards the fire. The hardest problems are where growth comes from.” “Customer success has to earn the right to be there. You tie it to revenue or it dies.” “Sometimes you scale by breaking everything and starting over.”

From MongoDB to Founder: How Deirdre Spillane bet on Herself Description In this episode of The Playbook Universe, we sit down with Deirdre Spillane, co-founder of Selr.ai and former sales leader at MongoDB and Segment. She shares her incredible journey—from building high-performing teams in one of the most feared sales orgs in tech, to stepping into the unknown and launching her own company. We dive into the power of coaching, the danger of drowning in data, and why understanding the “why” behind people’s actions is everything. If you're in sales, leadership, or considering your next bold career move—this is your playbook. 🙌  Thanks to our Sponsors! PG AI: https://www.getpg.ai Selr: https://selr.ai 🏹 Key Topics Covered 00:00 - Intro 01:54 - From Oracle to MongoDB 04:01 - Learning from Carlos Delatorre 06:58 - ICP and Hard Lessons in Fit 08:44 - Coaching Is About Trust 11:14 - How to Truly Meet People Where They Are 13:19 - Building Intentional Sales Teams 15:01 - Diversity of Thought in Sales 17:38 - Data Overload in Sales Leadership 21:19 - Tracking the Right Metrics 24:10 - Aligning Personal Why with Business Goals 27:03 - Grit, Motivation & Early Indicators of Success 30:49 - What Seller Actually Does 34:42 - Founder Life vs Sales Leader Life 36:59 - Why Coaching Is Her Life's Work --- 💥 3 Biggest Lessons 1. Trust Before Tactics: Effective coaching doesn't begin with playbooks—it starts by understanding and trusting your people. 2. Data Isn’t Insight: Sales orgs today are flooded with metrics, but the true game-changers are conversion points and coaching conversations. 3. Your 'Why' Is the Multiplier: Aligning your personal drive with business objectives creates clarity, resilience, and momentum. --- 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro If you enjoyed this episode, please drop a like/share and subscribe to our channel! --- 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog --- 💬 Borrow these quotes from Deirdre! “Once you get this opportunity, you take it with both hands… and you leave nothing on the field.” “You’ve got to meet people where they are—that’s where the trust builds.” “We don't lack data—we lack the right coaching to make sense of it.” “Being gritty is more important than being gifted.” ---  

They Told Her Not to Work in Sales — She Proved Them ALL WRONG   Description In this episode of The Playbook Universe, we sit down with Libby Derbyshire, Sales Director at ComplyAdvantage, whose transformation journey is nothing short of extraordinary. From selling boat party tickets in Ibiza to leading with data and empathy at some of the UK’s fastest-growing startups, Libby shares the pivotal moment that changed everything — and the power of combining gut instinct with hard analytics. We explore her early experiences in sales, how Jeremy Duggan and Steve McCluskey shaped her development, what it means to build inclusive teams, and how she balances motherhood with high-performance leadership. Raw, inspiring, and deeply insightful, this is a masterclass in becoming more than the sum of your parts. 🙌 Thanks to our Sponsors! PG AI: https://www.getpg.ai Selr: https://selr.ai   🏹 Key Topics Covered 00:00 – Intro 00:39 – From Hard Work to Data-Driven Execution 03:01 – Learning to See the Patterns 06:03 – Becoming a Convert to the Playbook 08:17 – How Libby Leads Today 11:40 – Data vs. People: Earning Buy-In 14:38 – The ‘Cookie Cutter’ Myth 16:20 – Libby’s Unconventional Start in Sales 21:40 – Navigating Pregnancy, Leadership & Career Decisions 24:00 – Female Leadership & Real-World Challenges 27:00 – Imposter Syndrome and Identity at Work 30:00 – Balancing Motherhood and Ambition 34:00 – The Mission Behind ComplyAdvantage 38:00 – Values, Priorities & Why This Role Was the Right Move                   💥 3 Biggest Lessons1. Data doesn’t replace instinct — it amplifies it: Libby learned that great leadership isn't about abandoning your gut; it’s about backing it up with data that tells the real story. 2. Authenticity scales, imitation doesn’t: Early on, Libby tried to imitate powerful leaders, but real growth came when she embraced her own leadership voice. 3. Support isn’t just nice — it’s strategic: From Jeremy Duggan’s belief in young talent to Luke Rogers’ immediate support during Libby’s second pregnancy, backing people fully brings out their best. 🙌 Thanks for listening!This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog   💬 Borrow These Quotes From Libby!   "That was the day the lights went on for me."   "If I’m not getting value from data, why would I expect my reps to?"   "You can’t separate yourself from your values — they show up in every meeting."   "More was more. I learned that early, selling in Ibiza."   "I won’t put my family on hold anymore — I know my priorities."   Tags (SEO) Libby Derbyshire, sales leadership, ComplyAdvantage, Jeremy Duggan, female sales leaders, data-driven sales, sales playbook, Hunters and Unicorns, The Playbook Universe, sales transformation, motherhood and career, female empowerment, B2B sales podcast, sales manager advice, sales coaching, tech sales UK, revenue leadership, leadership podcast UK #softwaresales #huntersandunicorns #playbookuniverse

In this new episode of Hunters & Unicorns, we sit down with Shakira Talbot, the Group Vice President at ServiceNow, for one of the most inspiring conversations we've ever had. From growing up in foster care to leading revenue responsibility for over $10B at one of the most influential enterprise software companies, Shakira’s story is a masterclass in grit, champion building, and unapologetic ambition. She shares how she developed her tenacity, why she dropped out of university, and how she found her path through selling timeshares at 14 to leading massive enterprise deals. We dive deep into her early influences, her playbook for high-performance sales leadership, and what truly drives her to never settle. This is not just about sales. It’s about identity, impact, and proving you belong—on your own terms.  Thanks to our Sponsors! PG AI: https://www.getpg.ai Selr: https://selr.ai 🏹 Key Topics Covered 00:00 In this episode... 01:25 Intro and backstory 03:24 Why she never wanted to be like her boss 06:33 Getting recruited by Jeremy Duggan 11:22 Champion-building as a life skill 15:01 Her biggest deal (and what it taught her) 19:47 What makes a great sales leader 24:08 Owning your ambition unapologetically 28:34 From maternity policy to mindset shifts 31:10 Advice to her younger self   💥 3 Biggest Lessons Champion-building isn’t just for sales – It’s how you win people over in life and career, especially when you come from a non-traditional background. Authenticity scales – Shakira’s leadership works because she leads as herself, not as a copy of what leadership is “supposed” to look like. You don’t need to be perfect to be powerful – She’s made mistakes, changed direction, and still kept rising—all while carrying massive responsibilities at home and work.  Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🦄 Connect with Hunters & Unicorns Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog   💬 Notable Quotes from Shak! "I didn’t want to be a psychologist. I wanted to sell stuff." "You don’t have a deal until you have a champion who passes the test." "I am the only provider in my house. That’s the role we’ve landed on. So I have a duty of care to make it work." "I’m not going to pretend to be something I’m not to make people comfortable." "Would I change things? Yeah—I would’ve done it sooner." #softwaresales #huntersandunicorns #playbookuniverse

In this episode of THE PLAYBOOK UNIVERSE, we sit down with legendary CRO Dan Fougere, a pivotal force behind FOUR $1B IPOs. From engineering roots to building elite go-to-market engines, Dan unpacks the battle-tested frameworks that turned great ideas into generational companies. He shares hard-won lessons from PTC, BladeLogic, Medallia, and Datadog—including how to scale a sales org, recruit world-class talent, and align GTM with visionary founders. Whether you're a startup founder, CRO, or early-stage sales leader, this is a masterclass you don’t want to miss. Dan also reveals the make-or-break mindset shifts that helped him navigate adversity, imposter syndrome, and the constant pressure of building under extreme constraints.   This episode is packed with insights you simply won’t find in any sales playbook. 🙌 Thanks to our Sponsors! PG AI: https://www.getpg.ai Selr: https://selr.ai 🏹 Key Topics Covered 00:00 Intro 02:00 Dan’s 4 IPO Journey 06:45 Why Mentorship Mattered Most 12:00 Building Datadog’s GTM from Scratch 19:30 When Founders Should Hire a CRO 26:00 Go-to-Market Mistakes Startups Keep Making 32:00 The Wrong Way to Hire Sales Leaders 36:30 Datadog’s Hardest Challenges 42:00 Leading Through Pressure & Burnout 48:00 The Power of Having Great Mentors   💥 3 Biggest Lessons 1. Your job as CRO is to make the CEO successful. Leadership alignment and trust are the ultimate foundations for scalable growth. 2. Play the long game—optimize for learning, not short-term comp. Dan’s biggest career leaps came from choosing mentorship over money. 3. Don’t break what’s working—build what doesn’t exist. Great GTM leaders complement product momentum by filling strategic gaps, not overhauling systems. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro If you enjoyed this episode, please drop a like/share and subscribe to our channel!   🦄 Connect with Hunters & Unicorns: 🌐 Website: http://huntersandunicorns.com 🐦 Twitter: http://twitter.com/HuntersUn1corns 📸 Instagram: http://instagram.com/huntersandunicorns 📝 Blog: http://huntersandunicorns.com/blog   💬 Borrow These Quotes from Dan! 🗣 “My job as a CRO is to make the CEO successful. Period.” 🗣 “Great sales orgs win even with an average product. That’s the secret.” 🗣 “Don’t try to fix what’s already working—go build what doesn’t exist.” #softwaresales #huntersandunicorns #playbookuniverse

In this episode of RAW STORIES LIVE, we sit down with Jennifer Ortegón, Enterprise Account Executive at Harness, to hear how she saved a major account on the verge of churn. With an RFP already in motion and a competitor lined up to replace them, everything was stacked against her. Jennifer had to dig deep, rebuild trust, and take a bold approach. From gathering data to relentless preparation, she and her team refused to back down, showing up day after day until they changed the game. This is a masterclass in resilience, strategic thinking, and leadership in high-stakes sales. 🏹 Key Topics Covered: 00:00 Intro 1:15 A crushing loss 4:16 The account no one wanted 8:03 The turning point 10:52 Winning back trust 12:46 The emotional moment 14:38 Lessons in resilience   💥 3 Biggest Lessons: 🔥 Data is power – Understanding real usage data gave Jennifer the leverage to turn the deal around. 🔥 Trust is earned through action – Showing up consistently and demonstrating commitment made all the difference. 🔥 Own the problem, own the solution – Jennifer refused to let go, took full ownership, and transformed a losing situation into a victory.   🙌 Thanks for listening! This episode was hosted by Simon Koutis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro. If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🔗 Episode’s Links: Jennifer Ortegon on LinkedIn: https://www.linkedin.com/in/jenniferortegon/ Harness Website: https://www.harness.com 🦄 Connect with Hunters & Unicorns: 🌐 Website: http://huntersandunicorns.com 🐦 Twitter: http://twitter.com/HuntersUn1corns 📸 Instagram: http://instagram.com/huntersandunicorns 📝 Blog: http://huntersandunicorns.com/blog   💬 Notable Quotes: "This will be different." – Brian Johnson "We just kept showing up every day until we won the deal." – Jennifer Ortegon #rawstorieslive #softwaresales #huntersandunicorns

In this episode of RAW STORIES LIVE, we sit down with Josh Bey, VP of West & APJ at Obsidian Security, as he shares the gripping story of how he turned a seemingly unwinnable deal into a game-changing success. Facing financial pressure & personal life challenges, Josh breaks down the emotional investment, strategic pivots, and relentless determination that ultimately secured a massive win. This episode dives deep into the importance of resilience, the power of champion-building, and the art of navigating high-stakes negotiations. 🏹 Key Topics Covered: 00:00 - Intro 02:19 - A Scrappy Patch & an Unproven Market 05:11 - The Deal No One Believed In 07:08 - The Pivotal Meeting 08:59 - The Missing ‘Why Now’ 10:32 - Finding the Real Champion 11:38 - Everyone Gave Up, But I Had No Choice 13:29 - The Biggest Lesson in Deal Making   💥 3 Biggest Lessons: 1️⃣ Emotional investment can blind you – A deal isn’t real until you align it with the customer’s true business drivers. Personal stakes don’t equal urgency for the buyer. 2️⃣ The "why now" follows the "why anything" – If your deal lacks a compelling reason for change, there is no urgency. Customers must see value beyond just your product. 3️⃣ The real champion is the one who benefits the most – Look beyond those who like your solution. The real decision-maker is the one who gains money, a promotion, or influence. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🔗 Episode's Links: 🔹 Connect with Josh Bey – https://www.linkedin.com/in/joshuabey/ 🔹 Learn more about Obsidian Security – https://www.obsidiansecurity.com/ 🦄 Connect with Hunters & Unicorns: Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog   💬 Notable Quotes: 📢 "If you don’t have a strong enough ‘why anything,’ you’ll never get a ‘why now.’” – Josh Bay 📢 "Customers don’t care about your fiscal year or personal stakes. They care about their business needs." 📢 "Find the champion who has something to gain—more money, a promotion, or expanded control." #rawstorieslive #softwaresales #huntersandunicorns

In this episode of RAW STORIES LIVE, we sit down with John Behm, VP of Enterprise Sales at Harness, and a seasoned sales leader with a track record of building elite sales teams. John shares his journey from the early days in sales to leading high-performing teams, diving deep into the mindset, strategies, and lessons that drive success. Whether you're a sales professional or a leader looking to elevate your team's performance, this episode is packed with raw insights and practical advice you won’t want to miss. 🏹 Key Topics Covered: 00:00 Intro 02:10 John's First Role in Sales 05:45 Learning from Early Mistakes 09:20 The Key Traits of High-Performing Sales Leaders 12:35 How to Build and Scale an Elite Sales Team 15:50 Takeaways 💥 3 Biggest Lessons: 1️⃣ Success Starts with the Right People – John emphasizes that recruiting and developing the right talent is the foundation of any high-performing sales team. Skills can be taught, but mindset and drive are critical. 2️⃣ Leadership is About Empowerment – Effective sales leaders don’t just manage; they inspire, coach, and create an environment where their teams can thrive. John shares how he fosters a culture of accountability and excellence. 3️⃣ Adaptability is Key to Scaling – As organizations grow, sales strategies must evolve. John discusses how flexibility, data-driven decisions, and continuous learning are essential for long-term success. 🙌 Thanks for listening! This episode was hosted by Simon Kouttis and Ollie Kuehne, founders of Hunters & Unicorns, and post-produced by the team at videoforce.pro. If you enjoyed this episode, please drop a like/share and subscribe to our channel! 🔗 Episode's Links: John Behm on LinkedIn: https://www.linkedin.com/in/john-behm-75935120/ Harness Website: https://www.harness.com 🦄 Connect with Hunters & Unicorns: Website: http://huntersandunicorns.com Twitter: http://twitter.com/HuntersUn1corns Instagram: http://instagram.com/huntersandunicorns Blog: http://huntersandunicorns.com/blog 💬 Notable Quotes: "Great sales teams aren’t built overnight; they’re built with intention, process, and the right people." "The best leaders don’t just push results; they develop people." "Sales success is about consistency—show up, do the work, and keep improving." #rawstorieslive #softwaresales #huntersandunicorns