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The forecasting, demand planning and S&OP podcast designed for practitioners in the field. Brought to you by the Institute of Business Forecasting with your host Eric Wilson, ACPF.
110 Episodes
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Prices are rising. Consumers are reacting. And demand planners? We're somewhere in the middle, stuck trying to model behavior that doesn't follow the rules anymore. In this episode, I sit down with Stephen McClurkin, Senior Demand Manager at T-Mobile, to unpack the reality of price elasticity in today's volatile market. From the ripple effects of policies and politics to the unpredictable outcomes of pricing moves, we explore how to Forecast smarter in the face of uncertainty. Whether you're ...
No fluff. Just real talk from the field, made simple. Whether you're new to the world of planning or a seasoned pro looking for a refresher, this episode breaks down the fundamentals of demand planning in a way that’s practical, approachable, and actually useful. I cover the essentials who owns the forecast, what makes a good one, which KPIs matter most, and how to choose the right methods. This is your crash course and survival guide, designed to give you the clarity and confidence to plan b...
This may be my most important, and urgent, episode yet. I recently audited an executive S&OP meeting where something alarming happened: 9 people in the room… and 15 AI bots taking notes, summarizing, and listening in. We’ve crossed a line, and we don’t even realize it. In this episode, I sound the alarm on how companies are accidentally sabotaging their planning process by deploying AI in the wrong way and maybe what we should be doing instead. This is a wake-up call for every planner, ex...
Everyone’s talking about tariffs, and price hikes are already hitting. In this episode, I break down what’s really happening behind the headlines and constantly changing policies from the oval office and how it impacts demand planning, forecasting, and inventory strategy. We’ll unpack the ripple effects of guaranteed price increases, what the data are actually telling us, and why chasing the news cycle can break your planning process. Most importantly, I’ll share practical steps you can take ...
I dive into the often-overlooked secret to a successful S&OP process: asking the right questions. It's not about dashboards or software, it’s about fostering curiosity, healthy conflict, and conversation that surfaces blind spots and misalignment. I’ll share the four essential questions every planning team should be asking and explain why the goal of your S&OP meeting isn’t agreement, it’s clarity. If you’re not challenging assumptions, you’re not moving forward. This episode is your ...
What happens when your supply chain meets viral fame? I sat down with Tara Tarazi, VP of Supply Chain at DUDE Wipes, to uncover the real-world planning challenges behind TikTok Shop and other in-app e-commerce platforms. From flash demand spikes to unpredictable affiliate influence, Tara reveals how DUDE Wipes is building a resilient, agile, and disciplined S&OP strategy in one of the most chaotic and fast-moving digital markets today. Whether you're in CPG, retail, or just trying to make...
In this episode, I sit down with Yoshika Hirata, Senior Director of Integrated Business Planning at Xponential Fitness, to explore a powerful yet often overlooked truth great people alone can’t fix bad processes. We unpack how strong, structured processes not only enable success but actually attract and retain top talent, while broken ones push them away. Yoshika shares how she uses OGSM (Objectives, Goals, Strategies, and Measures) to align supply chain planning, and why she believes S&O...
IBF On Demand sponsored by Arkieva, your one-plan S&OP software. Learn more about Arkieva's innovative approach to forecasting here: http://bit.ly/business-forecasting This one picks up right where the last episode left off—with real talk on AI in planning and forecasting, minus the hype. I break down the buzzwords people are throwing around (agentic AI, synthetic data, etc.) in plain English—and share what these things actually mean for demand planners, supply chain pros, and S&OP le...
Everyone's talking about AI—but what does it really mean for demand and supply planners? In this must-watch episode, I sit down with Jess Lee, an amazing data scientist from Microsoft, to break down the most common AI buzzwords in a way anyone can understand. We dive into the real-world applications already being used in forecasting and planning—and what you need to know to stay ahead. From generative models to predictive analytics, Jess helps separate the hype from the reality. If you're in ...
In today’s global business environment, S&OP is more than just balancing supply and demand—it’s about aligning cross-regional teams, navigating cultural nuances, and creating a unified strategy across borders. In this exclusive interview, I sit down with Christopher Mael, Director of S&OP at Precor, to unpack the real challenges of implementing global S&OP. We discuss the differences between regional and multinational strategies, how culture impacts collaboration and decision-maki...
Many professionals don’t plan for a career in S&OP—they find their way there by accident. In this episode, I sit down with Sergio Luiz Winter, Associate Director of Plasma Supply Chain Planning at Grifols, to discuss his unexpected journey from FP&A and controllership to becoming a successful S&OP leader. We explore the key skills needed to thrive in this role, how financial expertise translates to planning success, and what it takes to champion S&OP in today’s complex supply ...
Join me in this enlightening episode as I interview Viktoriia Khorolska, a leading expert from Ukraine and Germany, on the role of Collaborative Planning and Forecast Replenishment (CPFR) in today's supply chain management. We explore whether CPFR remains crucial in modern business, compare regional practices across Europe, and discuss how evolving market dynamics are reshaping collaborative strategies. Tune in for actionable insights that could redefine your approach to planning and replenis...
In this episode, I break down the essential KPIs in demand planning—what they are, what they aren’t, and how to calculate them correctly. I’ll explore the most commonly used metrics, debunk misconceptions, and explain why MAPE (Mean Absolute Percentage Error) is not the villain it’s made out to be. Learn how to leverage these KPIs to drive better forecasting accuracy and smarter decision-making. Support the show To sign up for regular updates and the latest research, events, articles, podcast...
In this episode, we explore how Sales & Operations Planning (S&OP) functions on a global scale, bridging the gap between regional requirements and overarching business objectives. Discover three distinct approaches to implementing S&OP worldwide, and learn which option might be best suited to your organization. Gain insights on creating a critical framework that respects local differences while driving a unified, high-level strategy across multiple geographies. Support the show To...
In this insightful interview, I sat down with Cynthia Trevino de Leon, CFO at Mexilink and a driving force behind their emerging S&OP process. We explore the crucial role of finance in S&OP/IBP, the importance of linking KPIs directly to the income statement and balance sheet, and how this financial lens can foster stronger collaboration and shared strategy across the organization. Cynthia also shares her experiences as part of Chief—an empowering community of women executives—and off...
In this special follow-up episode and the second part of our 2-part series, I sit down with Meredith Cannon, Sr. Director of S&OP at Bimbo Bakeries. Building on discussions from the recent IBF Orlando conference, we dive into the pivotal role of cross-functional collaboration in demand planning and S&OP, explore consumption-based forecasting, and discuss how leadership in our field is evolving. Tune in for Meredith’s expert insights and actionable strategies to elevate your planning p...
In this first installment of a two-part series, I bring you a special interview with Patrick Bower, a supply chain expert with extensive experience and deep insights in the field. Fresh from the IBF Orlando conference, I ask Patrick some of the same tough questions I posed as moderator at the leadership forum. Join us as we dive into topics like S&OP, collaboration, transparency, and explore where we agree—and respectfully disagree—on the scope of S&OP/IBP. This episode offers a rare ...
In this special seasonal episode, we're serving up spine-chilling stories that will make any supply chain professional break into a cold sweat! From terrifying data disasters to forecast nightmares that spiraled out of control, these tales are a reminder that even the smallest oversight in supply and demand planning can have monstrous consequences. You may want to listen with the lights on... Tune in for hair-raising stories that are sure to haunt you long after the episode ends. Support the ...
In this episode, I sit down with Kyle Garcia, Director of NAM SCM Strategy at Adidas, to explore the surge of meetings during COVID and why they never seemed to go away. Drawing from his recent survey, Kyle shares insights into the current state of decision-making and I show how businesses can adopt decision mapping techniques to streamline meetings, reduce overload, and make faster, more efficient choices. Support the show To sign up for regular updates and the latest research, events, artic...
In this insightful episode, I sat down with Imane (Amy) Sabeh, the Director of Global S&OP at KBI Biopharma and my co-author of the latest book Practical Guide to Sales and Operations Planning (S&OP/IBP). Together, we unveil what readers can expect from this timely and essential guide that’s flying off the shelves. Discover why this book is perfect for the current landscape, what makes it a must-have resource, and gain a behind-the-scenes look at the purpose and thought process behind...
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