INNsider Tips

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Overcome Objections When Upselling.Before I let you go, I wanted to tell you we’ll be taking a short hiatus and this will be our last episode until mid-September. No. we are not taking a tour of Europe or running away to a secluded tropical island. We’ve been listening and are going to be revamping Keystone Hospitality Property Development.While you are hopefully enjoying your summer or for those of you in the southern hemisphere, winter, we’ll be working to make Keystone HPD even better for you.I’ll send the occasional notes to let you know how things are going and about the relaunching plans. And before you know it, we’ll be back. Bigger and better than ever.Thank you for all your past support, and we look forward to being even a more valuable resource for you in the future.See you soon.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-overcome-objections-when-upselling-innsider-tips-065Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsCheck out all our amazing courses https://courses.keystonehospitalitydevelopment.com/

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about The Mechanics of Upselling.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/the-mechanics-of-upselling-innsider-tips-064Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsCheck out all our amazing courses https://courses.keystonehospitalitydevelopment.com/

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Upsell at Your Property.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-upsell-at-your-property-innsider-tips-063Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsCheck out all our amazing courses https://courses.keystonehospitalitydevelopment.com/

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Respond to Negative Reviews.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-respond-to-negative-reviews-innsider-tips-062Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsCheck out all our amazing courses https://courses.keystonehospitalitydevelopment.com/

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Handle Negative Reviews.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-handle-negative-reviews-innsider-tips-061Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsCheck out all our amazing courses https://courses.keystonehospitalitydevelopment.com/

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about The Most Common Hospitality Property Complaints.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/the-most-common-hospitality-property-complaints-innsider-tips-060Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsCheck out all our amazing courses https://courses.keystonehospitalitydevelopment.com/

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Tips For When Guests are Complaining.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/tips-for-when-guests-are-complaining-innsider-tips-059Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsCheck out all our amazing courses https://courses.keystonehospitalitydevelopment.com/

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Training Employees To Ask For Complaints. Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/training-employees-to-ask-for-complaints-innsider-tips-058Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsCheck out all our amazing courses https://courses.keystonehospitalitydevelopment.com/

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Get Guests to Tell You Their Complaints.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-get-guests-to-tell-you-their-complaints-innsider-tips-057Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsTake advantage of the Courses May Salehttps://courses.keystonehospitalitydevelopment.com/Use code – celebrate50That’s today's INNsider tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsiderTip, I will talk about How to Get Guests to Tell You Their Complaints.Continue watching, reading or listening, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-handle-customer-complaints-innsider-tips-056Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsTake advantage of the Courses May Salehttps://courses.keystonehospitalitydevelopment.com/Use code – celebrate50That’s today's INNsider tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about More Ways to Surprise Guests. In the last INNsider Tips episode #54, I talked about ways to surprise guests.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/more-ways-to-surprise-guests-innsider-tips-055Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsTake advantage of the Courses May Sale https://courses.keystonehospitalitydevelopment.com/ Use code - celebrate50Did you get your copy of the “How to Improve Your Hospitality Properties Success” e-book?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsThat’s today's INNsider tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Ways to Surprise Your Guests. Continue watching, reading or listening, and I'll, and I'll share ways to surprise your guests …https://keystonehpd.com/ways-to-surprise-your-guests-innsider-tips-054Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” e-book?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsTake advantage of the Courses May Sale https://courses.keystonehospitalitydevelopment.com/ Use code - celebrate50That’s today's INNsider tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about More Ways to Empathize with Your Guests.In the last INNside Tips episode #52, I shared six ways to empathize with your guests. Continue watching, reading or listening, and I'll give you seven more ways you can use to empathize with your guests …https://keystonehpd.com/more-ways-to-empathize-with-your-guests-innsider-tips-053Sign up for INNside Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” e-book?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsThat’s today's INNside tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Empathize with Your Guests.A great hospitality property employee is one who has the ability to be compassionate. To empathize with your guests. Continue watching, reading or listening, and I'll, and I'll share tips you can use to empathize with your guests …https://keystonehpd.com/how-to-empathize-with-your-guests-innsider-tips-052Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” e-book?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsThat’s today's INNsider tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Is Your Customer Service Working.Is there a way to tell if your customer service is working?Continue watching, reading or listening, and I'll and I'll explain …https://keystonehpd.com/is-your-customer-service-working-innsider-tips-051Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” e-book?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsThat’s today's INNsider tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Enhance Your Business.Operating a successful hospitality property just got easier.You’re a heartbeat away from the crucial training, advice & support you need to plan, create & grow a prosperous and rewarding, hotel, resort, inn or bed & breakfast.Does any of this sound familiar?You have a great idea for a hospitality property, but don't know where to start or how to turn it into a real plan… You've spent countless hours working your business, but your organizational structure is lacking, and you’re tired of having to do everything yourself…Your employees are not living up to your standards and the good ones leave…Your marketing is not working as it should, and you’re not reaching your target audience…You feel you’re a step or two behind your competition…If any of these things ring true, then you already know what a minefield it can be trying to get quality advice & support.Continue watching, reading or listening, and I'll and I'll explain …https://keystonehpd.com/how-to-enhance-your-business-innsider-tips-050Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsThat’s today's INNsider tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tips, I will talk about Policy for Using Hotel Telephone.This may sound like a strange concept to some, but there are still properties that use phones.Why?Continue watching, reading or listening, and I'll and I'll explain …https://keystonehpd.com/policy-for-using-hotel-telephone-innsider-tips-049Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsThat’s today's INNsider Tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Improving the Work Atmosphere. Enhancing the work atmosphere, how can you do this? You can start by having fun.Continue watching, reading or listening, and I'll share examples of other things you could try…https://keystonehpd.com/improving-the-work-atmosphere-innsider-tips-048Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsThat’s today's INNsider tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Dealing With Emotions On The Job.Being friends with your employees is great, letting them know they can talk to you at any time is very important, but what is also very important is that you're the boss. You are running a business, this is your livelihood; you have to be professional. With any independent operation and different personalities, this can be really difficult.Continue watching, reading or listening, and I'll share techniques to deal with different personalities …https://keystonehpd.com/dealing-with-emotions-on-the-job-innsider-tips-047Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsThat’s today's INNsider tips.Until next time, have a fun day.

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Employee Responsibility.If you have utilized the proper hiring process and have incorporated step-by-step and ongoing training, then it should be obvious to your employees that you have a vested interest in them. At this point, employees should have invested interest in your property. Don't stop there.Continue watching, reading or listening, and I'll share more ways to deal with emotions …https://keystonehpd.com/employee-responsibility-innsider-tips-046Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?https://keystonehpd.com//how-to-improve-your-hospitality-propertys-successTo find your best group option visithttps://keystonehospitalitydevelopment.com/private-groupsThat’s today's INNsider tips.Until next time, have a fun day.