IT Horror Stories with Jack Smith

We delve into the bizarre and often cringe-worthy world of IT mishaps, glitches, and the horror stories that come with it. With a sarcastic twist we recount the tales of those who somehow manage to create chaos out of the simplest tasks. We strike a balance between relatable frustration and dark humor that gets even the most cringe-inducing stories entertaining and you will find yourself laughing, cringing, and shaking their heads in disbelief as we take a wild ride through the chaotic world of IT, where every glitch is a ghost story waiting to be told.

The DevOps Royale With Cheese

In this episode, we return to Finland, where an international burger chain suddenly found itself cut off from the one thing every fast-food operation needs to function: real-time operational data. A third-party data supplier pulled the plug without warning, leaving kitchens blind, dashboards empty, and the entire workflow stuck on "please wait." What followed was a truly Nordic-speed DevOps rescue mission — rapid troubleshooting, frantic config changes, un-authorized workarounds, and a race to restore data before the lunch rush turned into a customer revolt. From vendor surprises to emergency pipelines, this episode serves up a full stack of DevOps chaos... with cheese.

12-01
28:20

Y2K vs Y2K38 - The Rematch

We revisit the original digital apocalypse — the year 2000 - looking back at what Y2K really was, how an army of COBOL coders saved the world before midnight, and why most people never even noticed. But the clock is ticking again: Y2K38 is coming, and this time it's 32-bit. Different date, same panic waiting to happen as UNIX time doesn't heal — it overflows into a negative.

11-03
29:26

SAP Happens

SAP sits quietly at the heart of most global businesses, running everything from payroll to procurement, logistics to finance. It's the system nobody brags about, but everybody depends on. And when someone says "just check SAP," you know you're in for more than a click or two. In this episode, we explore how SAP became the invisible backbone of enterprise life, why it inspires equal parts respect and frustration, and the strange comfort of knowing it's always there whether you want it to be or not. Because in the end, no matter the industry or the project… SAP happens.

10-06
43:07

Paris Rooftops

Installing a 5G antenna on a rooftop in downtown Paris sounds simple enough - until reality sets in. In this episode, we walk thru the saga of a project that required not one, not two, but multiple site visits before the antenna finally worked as expected. Permits, building access, scheduling delays, unexpected power requirements - each visit brought a new twist, each delay a new story. Was it bureaucracy? Weather? Or just the uniquely French way of doing things? Join us on the rooftops of Paris for a tale of project planning, technical hurdles, and cultural aspects that turns a routine install into a mini-series of its own.

08-31
34:28

IT and Global Politics

A pharmaceutical sales team is detained at an international border. On their tablets: standard product brochures that end up in an escalation into allegations of industrial espionage. In this episode, we unpack how a well-intentioned directive to preload sales materials onto devices as per strategic choices made in boardrooms can unravel on tarmacs and in detention rooms. Back home, the IT team is asleep—until the CIO calls in the middle of the night and it's on IT to contain the fallout of a crisis they didn't create.

08-04
33:24

"Fun" With Domain Names

We're unpacking the critical steps behind migrating a domain name — a process that can disrupt everything from search engine indexing and referral traffic to email deliverability and authentication. Join us together with an industry expert and let's explore the technical risks, from broken redirects to, yes — forgetting to update your SPF records and wondering why your emails end up in spam (don't worry, you're not the first). In the end it's all about executing that clean, strategic transition that protects your visibility, performance, communications and a good night sleep.

07-01
37:32

Crashing Helsinki Airport

Join us as we explore the intersection of Nordic tech innovation, modern infrastructure, and the evolving world of DevOps : Finland ! From smart cities to smarter code and crashing airport parking systems with those nasty edge cases in your test scenario.

06-02
41:01

Our First Data Center Fire

What happens when a data center goes up in smoke—literally? In this episode, we sift through the potential ashes of a not-so-great day. Join us as we chat about servers, batteries, paperwork and holidays, and the surprisingly flammable side of computing. It's a smoky mess, and we're here for it.

05-06
31:28

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