Improve This! with Brent Finnamore

Powerful, practical tools to help you and your organization improve customer service, B2B sales, leadership, influence and productivity.

The 3-Step - How to really get anything you want

Brent Finnamore shows you the real truth about getting what you want and how to reprogram yourself for success.

01-03
21:58

How to supress urgency

How to suppress urgency in your work and life.

10-22
11:01

Highly productive meetings with The CAN-DO formula

Designing highly productive meetings with the CAN-DO formula

09-30
17:44

Getting through the door with a Preliminary Value Proposition

B2B Sales Tools - Getting through the door with a Preliminary Value Proposition

09-23
07:42

Persuading customers with the Y-Factor

Customer Service Tools - Persuading customers pleasantly with the Y-Factor

09-23
06:47

Rhymes for the times

Customer Service Tools - Some rhymes for the times

09-23
03:10

Laser-focused influence

Influence & Persuasion Tools - Creating laser-focused influence with a Strategic List

09-23
20:26

Process Impact Checklist

Personal Productivity Tools - A new path to productivity - the Process Impact Checklist

09-23
12:23

Customer Experience

Leading & Managing Tools - Leveraging the 3 elements of customer experience

09-23
18:31

The 5Ps filter

B2B Sales Tools - Qualifying prospects with the 5Ps filter

09-23
14:56

Control your own mindset

Customer Service Tools - How to control your own mindset for optimal performance

09-23
18:01

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