In Focus with Insight

Welcome to “In Focus, with Insight,” a podcast that ignites curiosity and explores diverse perspectives on business, technology, and innovation in the health and life insurance landscape. Facilitated by Insight, a leader in consulting, actuarial modeling, data management, business intelligence, clinical consulting, and analytics. This podcast series takes a focused approach to exploring the ever-evolving industry. At Insight, we thrive on curiosity and embrace the power of data as tenacious problem solvers. Our integrated skillset and diverse expertise enable us to offer cutting-edge solutions to complex challenges. Join us on this exploratory journey as we dive into data-driven insights, delve into captivating case studies, explore thought-provoking concepts, and uncover emerging trends. Let your curiosity be our compass as we embark on an inspiring exploration of the world of health and life insurance.

Healthcare Collaboration in Africa | BHF Conference 2023 | Episode 1

Healthcare Collaboration in Africa at BHF Conference 2023 with Masimba & Dr Amit N. Thakker 🎙️ In this episode of the Inside Podcast In Focus, join host Masimba as he interviews a prominent doctor and healthcare consultant Dr Amit N. Thakker. They discuss various topics, including healthcare financing, public-private collaboration, and the importance of dialogue and trust between the sectors. Dr Amit N. Thakker shares insights from their experience in Kenya and Ghana, highlighting the need for inclusive healthcare models that benefit both patients and providers. Discover how industry bodies like Africa Health Business and healthcare federations play a vital role in fostering collaboration and shaping healthcare policies. Tune in for an engaging conversation that sheds light on the future of healthcare in Africa.

07-21
19:28

Transforming Healthcare: Patient-Centered Care | BHF Conference 2023 | Episode 2

Dr. Sipho Kabane, CEO and Registrar of Medical Schemes at the Council for Medical Schemes, delivered a presentation on the transformation towards patient-centered care at the BHF conference in 2023. He emphasized the importance of protecting member interests, which includes ensuring quality services, health outcomes, financial risk protection, good governance, value for money, and the prevention of fraud, waste, and abuse. Dr. Sipho Kabane highlighted opportunities for collaboration, such as amending the Medical Schemes Act and the ongoing review of the Prescribed Minimum Benefits (PMBs) to promote patient-centric care. He expressed the need for industry-led initiatives and urged schemes and administrators to implement recommendations. Dr. Sipho Kabane discussed the journey toward patient-centered care, including potential structural changes, legislative reviews, and industry collaboration. He acknowledged the complexity of the transition and emphasized the importance of a collaborative approach involving all stakeholders. Dr. Sipho Kabane also touched on access to healthcare, financial risk protection, and operational reforms in both the public and private sectors. He expressed satisfaction with the industry's solvency levels, resilience during the COVID-19 pandemic, and cooperation in providing additional benefits to members. However, he highlighted concerns regarding governance issues, disputes with members, challenges in implementing statutory managers, and the need for improved data collection on processes, outcomes, and impacts. Dr. Sipho Kabane suggested the development of a quality framework that focuses on inputs, processes, outputs, and outcomes to guide decision-making and enable informed choices for members.

08-14
36:14

Improving Healthcare Coverage: BHF's Tool for Medical Schemes | BHF Conference 2023 | Episode 3

In this conversation, Lubaletu Dube, an actuary consultant at Insight, is joined by Dr. Rajesh Patel from BHF (Board of Healthcare Funders). They discuss a tool developed by BHF that measures the coverage provided by medical schemes and their ability to meet the needs of their members. Dr. Patel explains that the tool supports the strategic positioning of universal healthcare coverage and helps schemes identify gaps and necessary interventions for improvement. They touch upon the waiting system and risk adjustment incorporated in the tool, which allows schemes to reflect their demographic profile and compare their results to the industry on a like-for-like basis. The tool focuses on specific areas of coverage such as maternity care, child health, noncommunicable diseases (hypertension, diabetes, mental health), infectious diseases (HIV prevention, pneumonia in the elderly), and cancers (breast and cervix). Dr. Patel mentions that the tool is new and currently being launched, with 10 participating schemes and 4 schemes already using it for management purposes. The goal is to empower schemes to make informed decisions about benefit design based on health needs, ultimately improving the health status of members. The tool's data can also be used to demonstrate value to employers, linking improved health to productivity and absenteeism in the workplace. The conversation highlights the importance of employers as stakeholders and the need to demonstrate the value that schemes bring to companies and their employees. They emphasize the role of schemes in contributing to a healthy community and a healthy economy. The discussion concludes on a positive note, with Valle expressing gratitude for the insights gained from the conversation.

08-21
12:02

Innovative Solutions to Funding High Cost Medication | BHF Conference 2023 | Episode 4

In this insightful interview at the BHF conference, Lubaletu Dube, an actuary consultant at Insight, sits down with Charlton Murove, the Head of Research at BHF, to discuss an innovative solution for funding high cost medication. The sole captive arrangement allows insured parties to come together, set their own rules, and create a reinsurance arrangement among themselves. Charlton explains the complexities surrounding funding high cost medication and how this solution addresses regulatory concerns while promoting sustainability. They delve into the underwriting process, simplicity of the approach, and stakeholder involvement in this game-changing initiative. Join us to learn about this groundbreaking concept that could revolutionize access to healthcare in South Africa.

08-21
11:43

Unveiling the Impact of Fraud in Healthcare | BHF Conference 2023 | Episode 5

Join Masimba Mareverwa in this insightful episode of In Focus with Insight as he delves into the world of healthcare fraud with expert actuary Gregory. They discuss the far-reaching consequences of fraud, waste, and abuse in the medical industry, shedding light on how it affects patients, healthcare systems, and even taxpayers. Gregory, an expert witness in medical malpractice, shares valuable insights and proposes solutions to tackle this growing problem. Gain valuable knowledge on the scale of the issue and the ongoing efforts to address it, paving the way for a more efficient and just healthcare landscape. Don't miss this eye-opening discussion on an often-overlooked aspect of healthcare financing.

08-28
15:04

Hidden Keys | A captivating journey into the world of epigenetics with Christelle | Episode 1

Welcome to the Insight Podcast! In this episode, we're diving into the world of epigenetics with our guest, Christelle, a consulting actuary at Insight. She recently delivered an impressive presentation on foresight, and we're here to discuss the exciting potential of epigenetics in health and insurance risk assessment. Epigenetics functions like the software running on top of your genetic hardware, influenced by your lifestyle choices. Christelle explains how it could transform the insurance industry by promoting healthier living and reducing premiums. We also explore the challenges and concerns associated with using epigenetic data in insurance, including privacy and fairness. Christelle shares insights into its global adoption and how insurers can motivate policyholders to lead healthier lives. Stay tuned for more presentations from Christelle, including an upcoming convention. Thanks for joining us, and don't forget to subscribe for the latest insights in the world of insurance!

09-13
09:39

Generative AI | The fascinating world of AI in health with Christoff Raath | Episode 2

In this episode of In Focus with Insight, we dive deep into the fascinating world of generative AI, joined by the brilliant Christoff. Christoff recently wowed us with his insights during his presentation. Christoph, a talented musician, and AI enthusiast, takes us on a journey through the inner workings of generative AI. From composing witty poems to decoding language structure, we explore the mind-bending capabilities of these large language models. Discover the magic of AI as we discuss how it predicts words one at a time, its understanding of linguistic nuances, and its potential applications, from dream interpretation to decoding animal communication. Join us on this captivating exploration of the future of AI and language understanding, as we uncover the secrets behind these incredible technological advancements. Don't forget to like, share, and subscribe to stay updated on our latest content!

10-18
22:02

Decoding the 2024 Medical Scheme Increases in South Africa. With Christoff Raath | Episode 3

Welcome to an enlightening episode of "In Focus with Insight"! 🎥💡 In this video, we get straight to the heart of the matter, exploring the pressing issue of skyrocketing medical inflation. We're here to uncover the key factors driving these rising costs, so you can better understand the challenges we're facing in healthcare today. Join us in this thought-provoking discussion as we dive deep into the intricacies of why healthcare costs consistently outpace consumer prices. The insights we share in this episode are not to be missed. Remember to like, subscribe, and hit that notification bell to stay updated with more illuminating content on this critical topic. Together, we can better understand the complexities of medical inflation and its implications. Don't miss out!

11-01
42:54

Unlocking the Future of Healthcare: AI Insights and Challenges Dr Gareth Kantor. | Episdoe 4

🎙️ Dive deep into the future of healthcare with our latest podcast episode! Join Masimba Mareverwa, our Head of Business Development, as he engages in a thought-provoking discussion with Dr. Gareth Kantor, Clinical Consultant, and Anaesthesiologist, exploring the vast potential and challenges of AI in the realm of healthcare technology. Don't miss this captivating exchange on "In Focus" as they unravel the intricate tapestry of AI, offering valuable insights that could reshape the modern healthcare landscape. Tune in on November 15 for an enlightening exploration of the role AI plays in transforming patient care and the medical field as we know it! More Info: https://www.insight.co.za/events/foresight-2023/

11-13
16:43

Unlocking the Power of Governance in Healthcare with Dr. Tebogo Phaleng | Episode 5

Join Lubalethu Dube in an enlightening conversation with the esteemed Dr. Tebogo Phaleng, a seasoned medical professional, as they delve into the influential realm of governance in healthcare. Dr. Tebogo Phaleng shares valuable insights and experiences, shedding light on the often underestimated significance of governance in organizational performance, specifically within the healthcare landscape. Touching upon personal anecdotes and professional observations, the discussion unveils the pivotal role of governance in shaping not only medical schemes but also its profound impact on broader societal prosperity. The conversation navigates through the vital correlation between governance and improved performance in medical schemes, offering a deeper understanding of how effective governance contributes to a country's economic progress. Dr. Phaleng discusses key warning signs in organizations that signify governance issues, providing a glimpse into essential strategies for rectifying governance challenges within the healthcare sector. Tune in to gain valuable perspectives on the transformative power of governance in healthcare systems and its pivotal role in shaping a more robust socioeconomic landscape. Discover how effective governance serves as a driving force for positive change and elevated organizational outcomes, exclusively on this engaging episode featuring Lubalethu Dube and Dr. Tebogo Phaleng.

12-06
17:10

Enhancing Healthcare Quality for Transformative Impact with Nabeela Cassim | Episode 6

Embark on a journey into healthcare quality enhancement with Nabeela Cassim in this compelling episode of the In Focus with Insight Podcast. Join the dialogue as Nabeela shares profound perspectives on foresight, quality evaluation, and the potential impact of value-based contracting in the healthcare sphere. Explore the intricacies, challenges, and possibilities within South Africa's healthcare domain, witnessing how Strategic Health Governance at Insight leads the charge in enhancing quality measures. Gain invaluable insights into closing gaps, setting benchmarks, and leveraging unbiased data to spearhead meaningful changes in healthcare standards. Tune in for an illuminating conversation shaping the future of healthcare quality.

12-06
09:34

Exploring Episode Groupers, DRGs, and Elevating Healthcare with Nikhil Ramlal | Episode 7

Delving into Patient Journeys: Actuarial Insights on Episode Groupers, Risk Management, and Cost Savings in Healthcare Analytics. In this Foresight episode, actuarial consultant Nikhil Ramlal discusses the power of Episode Groupers in understanding holistic patient journeys. Exploring the tool's practical applications, he showcases its impact on precision in risk management, resulting in substantial cost savings. The conversation highlights the proactive use of Episode Groupers for analysing retrospective data and efficiently allocating resources for interventions. Join us for a deep dive into the transformative role of analytics in shaping the future of healthcare.

01-25
11:27

The benefits of meditation with Suveer Nundlall & Akshay Rampersad | Episode 8

Join Lubaletu Dube in an illuminating interview with meditation experts Suveer Nundlall and Akshay Rampersad. Discover the essence of meditation as they discuss its types and techniques, clarifying misconceptions along the way. Gain insights into enhancing mental clarity and emotional resilience. Whether you're new to meditation or seeking to deepen your practice, this conversation offers valuable guidance. Subscribe now for a journey towards inner peace and self-discovery through meditation. More Info: https://www.insight.co.za/events/foresight-2023/

02-19
15:34

Nalen Naidoo is an open book | Part 1

Join host, Pamela Hellig as she gets to know Nalen Naidoo. Nalen is a highly-respected actuary who, after an illustrious career in insurance, made the switch to join Naspers, where he heads up the Property24 business. He also holds various leadership positions in Board structures, and is the Chair of the ASSA Education Board, Chair of the ASSA Transformation Committee, and is ASSA President-Elect. In this episode, Pamela and Nalen discuss sleep, servant leadership, data-driven decisions and how an actuary becomes head of an online property- and cars- online classifieds company. Nalen’s book picks: • Why We Sleep - Matthew Walker • Factfulness - Hans Rosling • Autobiography of a Yogi - Parmahansa Yogananda • The Happiest Man on Earth - Eddie Jaku • Cultural Intelligence - Julia Middleton Connect with Nalen on LinkedIn: https://www.linkedin.com/in/nalen-naidoo-69b36818/?originalSubdomain=za Visit our website: https://www.insight.co.za/

02-28
36:54

Nalen Naidoo is an open book | Part 2

Join host, Pamela Hellig as she gets to know Nalen Naidoo. Nalen is a highly-respected actuary who, after an illustrious career in insurance, made the switch to join Naspers, where he heads up the Property24 business. He also holds various leadership positions in Board structures, and is the Chair of the ASSA Education Board, Chair of the ASSA Transformation Committee, and is ASSA President-Elect. In this episode, Pamela and Nalen discuss sleep, servant leadership, data-driven decisions and how an actuary becomes head of an online property- and cars- online classifieds company. Nalen’s book picks: • Why We Sleep - Matthew Walker • Factfulness - Hans Rosling • Autobiography of a Yogi - Parmahansa Yogananda • The Happiest Man on Earth - Eddie Jaku • Cultural Intelligence - Julia Middleton Connect with Nalen on LinkedIn: https://www.linkedin.com/in/nalen-naidoo-69b36818/?originalSubdomain=za Visit our website: https://www.insight.co.za/

02-29
38:25

Marjorie Ngwenya is an open book

Welcome to the latest episode of Open Books – a series of the In Focus with Insight podcast. In this instalment, Pamela Hellig, Head of Insight Life Solutions, gets to know NED, author, executive coach, speaker and actuary, Marjorie Ngwenya, through the books she has read and loved. Marjorie is known in actuarial circles for, amongst many other things, having been the youngest person and first person of colour to serve as President of the Institute and Faculty of Actuaries, and for being an external member of the Prudential Regulation Committee of the Bank England. In this episode of Open Books, we learn more about her passion for mentoring, coaching, and, of course, reading, by looking at her career journey through the lens of the books she considers to have been most influential in her life. Marjorie is not only a reader, but also a published author. We talk about her new book, "Empowered Evolution”, which aims to empower individuals to shape their mindsets, discover their purpose, and thrive with momentum. Marjorie’s book picks: • A Course in Miracles by Helen Schucman • The Courage to be Disliked by Fumitake Koga and Ichiro Kishimi • A Fine Balance by Rohinton Mistry • Dune by Frank Herbert • Letting Go by David Hawkins Connect with Marjorie Ngwenya on LinkedIn: https://www.linkedin.com/in/marjoriengwenya/ Visit her website: https://aboutmarjorie.com/ Follow on Instagram: https://www.instagram.com/coachmarj/ Buy Marjorie’s book, “Empowered Evolution”: https://www.amazon.com/Empowered-Evolution-Mindset-Discover-Momentum/dp/1948382741 Visit our website: https://www.insight.co.za/

04-04
59:10

Louis Rossouw is an open book

In the latest episode of our Open Books series on the In Focus with Insight podcast, viewers are in for a treat as host Pamela Hellig, Head of Insight Life Solutions, picks the brain of Louis Rossouw, an esteemed figure in the actuarial community. Louis, serving as the Segment Head of Research and Analytics at Gen Re, as well as on the ASSA Council, brings a wealth of expertise and curiosity to the table. Many in the actuarial community are familiar with Louis's engaging presentations showcased at conventions and seminars, where he shares his ground-breaking research and insights. Join us as we delve into Louis Rossouw's literary journey, uncovering the books that have shaped his perspectives and inspired his remarkable contributions to the field. Louis' book picks: The Foundation Universe by Isaac Asimov Middle Earth by JRR Tolkien The Discworld Series Terry Pratchett The Space Odyssey series by Arthur C Clarke Sophie’s World by Jostein Gaarder Connect with Louis Rossouw on these platforms: LinkedIn: https://www.linkedin.com/in/louisrossouw/ Twitter or X: https://twitter.com/lrossouw Blog: https://unsupervised.online/ GitHub: https://github.com/lrossouw Gen Re website: https://www.genre.com/us/knowledge/contributors/louis-rossouw Visit our website: https://www.insight.co.za/

04-29
59:44

Elsa Beytell is an open book

Welcome to another exciting episode of the Open Books podcast on In Focus with Insight! Hosted by Pamela Hellig, Head of Insight Life Solutions, this series explores the lives and careers of fascinating individuals in the actuarial and insurance communities through the lens of the books that have influenced them. In this episode, Pamela sits down with Elsa Beytell, Head of the Internal Consulting Unit at Old Mutual. She has a wealth of experience in the global financial sector, having worked in SA and the UK. She started her career in South Africa before moving to the UK where she predominantly worked at Old Mutual Plc and at Swiss Re. After 12 years in the UK Elsa return to South Africa where she was the Managing Director of OMART, a cell captive life insurer, before she joined the Internal Consultancy at the end of 2021. Join us as Elsa shares insights into her career, her passion for books, and how literature has shaped her professional journey. From her early love of reading to the impactful leadership lessons drawn from classics like Viktor Frankl's "Man's Search for Meaning" and Edith Eger's "The Choice", Elsa's story is one of resilience, growth, and eternal curiosity. Don't miss this episode as we delve into Elsa's experiences, her approach to leadership, and the innovative projects keeping her busy at Old Mutual. Whether you're an avid reader, an insurance professional, or someone interested in personal development, this conversation promises to be enlightening and inspiring. Elsa’s book picks: Man’s Search for Meaning by Victor Frankl The Choice by Edith Eger Books by Jim Collins and Clayton Christianson When breath becomes air by Paul Kalanithi Think again by Adam Grant Daring Greatly by Brené Brown Connect with Elsa Beytell on: LinkedIn: https://www.linkedin.com/in/elsa-beytell-558a96/ Visit our website: https://www.insight.co.za/

05-30
57:10

Roseanne Harris is an open book

Welcome to In Focus with Insight! Hosted by Pamela Hellig, Head of Insight Life Solutions, the Open Books series delves into the inspiring stories of actuaries and the books that have shaped their professional and personal lives. In this episode, Pamela is joined by Rosanne Harris, a distinguished healthcare actuary with a rich career in the actuarial profession. Rosanne studied at the University of the Witwatersrand (Wits), where she still teaches, and she qualified as an actuary in 1996. Throughout her career, Rosanne has made significant contributions to the actuarial community. She has chaired numerous committees, including the Health Committee, Transformation Committee, Tuition Committee, and the Education Board of the Actuarial Society of South Africa (ASSA). Notably, she served as ASSA president from 2016 to 2017 and was the president of the International Actuarial Association (IAA) in 2022. Currently, Rosanne heads the Policy and Regulatory Affairs Unit at Discovery Health and serves as an adjunct professor in the School of Statistics and Actuarial Science. Join Pamela and Rosanne as they explore Rosanne's career journey, her work on phenomena such as Covid and NHI, and the books that have influenced her along the way. This episode offers a blend of professional insights and literary inspiration, perfect for anyone interested in how actuaries can contribute to solving societal problems, healthcare, or a love of reading. Roseanne's book picks: The 7 Habits of Highly Effective People by Stephen Covey Thinking, Fast and Slow by Daniel Kahneman Justice: A Personal Account by Edwin Camerom Animal Farm by George Orwell Nineteen Eighty-Four by George Orwell Connect with Roseanne Harris on these platforms: LinkedIn: https://www.linkedin.com/in/roseanne-harris-73175112/ Visit our website: https://www.insight.co.za/

06-27
59:50

Christoff Raath is an open book

In this episode of In Focus with Insight, Pamela Hellig, Head of Insight Life Solutions, hosts a special edition of the Open Books series. This episode marks the celebration of Insight's 10th anniversary, with special guest Christoff Raath, CEO of Insight Actuarial Solutions. Christoff Raath, a renowned health actuary with over 20 years of experience, shares some of his life and career journey through the books that he has read and loved. Join the conversation as Christoff delves into his reading habits, from science fiction, fantasy and computer programming in high school to business literature and philosophy in his adult life. Don't miss this engaging discussion on Life, the Universe and Everything, all while celebrating a decade of Insight. Christoff's book picks: The Road Less Traveled by M. Scott Peck Fooled by Randomness by Nassim Nicholas Taleb Elon Musk by Walter Isaacson A Conflict of Visions by Thomas Sowell Bad Blood by John Carreyrou Sapiens: A Brief History of Humankind by Yuval Noah Harari The Hitchhiker's Guide to the Galaxy by Douglas Adams Connect with Chistoff Raath and Insight on these platforms: Christoff's LinkedIn: https://www.linkedin.com/in/christoff-raath-66336a3/ Insight LinkedIn: https://www.linkedin.com/company/insight-actuaries-&-consultants/ Instagram: https://www.instagram.com/insight_za/ Facebook: https://www.facebook.com/insightactuaries/ Visit our website: https://www.insight.co.za/

07-25
59:21

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