Infosys Knowledge Institute

The Infosys Knowledge Institute interviews industry experts about business trends, concepts and insights.

Scaling Enterprise AI with Agents: Insights from AWS

In this Infosys Knowledge Institute podcast episode, Chad Watt is joined by Dominic Murphy, GenAI Solution Architect Leader at AWS, and Guruprasad N.V., Head of the Infosys Topaz Center of Excellence. Together, they explore how enterprise organizations are deploying AI agents to drive business value—automating finance operations, accelerating code migration and development, and enhancing customer service. The conversation highlights real-world GenAI use cases, strategies for scaling AI responsibly, and frameworks for aligning AI initiatives with measurable business outcomes. Learn how leading companies are moving beyond pilots to enterprise-wide AI adoption—while managing risks, ensuring compliance, and building data strategies that support AI at scale.

07-14
19:29

Ahead in the Cloud: Insights from Comerica & Infosys

Discover how Comerica and Infosys are tackling cloud infrastructure challenges in banking. In this episode of Ahead in the Cloud, Chad Watt speaks with Yar Savchenko, SVP of Infrastructure and Cloud Operations at Comerica Bank, and Shripad Shanbhag, VP at Infosys. They share lessons from Comerica’s cloud transformation—migrating legacy systems, ensuring security and resilience, managing costs, and preparing talent. Learn how banks can balance innovation and risk, embrace FinOps, and harness cloud and AI to enhance customer experience and stay competitive.

05-30
14:44

AI in Waste Management: Turning Trash into Data

In this episode of the Infosys Knowledge Institute podcast, Chad Watt talks with Rebecca McMorris, Senior Director for Strategy, Planning, and Data Services at WM, North America's leading environmental services provider. They explore how WM is advancing AI-powered waste management to improve operational efficiency, reduce environmental impact, and boost the bottom line. From smart bins and AI waste management systems to recycling rate improvements and intelligent collection and disposal strategies, the conversation highlights how data, AI, and generative AI are driving innovation. Discover how WM is using cutting-edge technology to lead the way in waste reduction and reshape the future of sustainable waste services.

05-16
19:06

Customer Engagement Platform: AI, Data, and SAP Emarsys for CMOs

In this episode of the Infosys Knowledge Institute Podcast, Chad Watt speaks with Joanna Milliken, CEO of SAP Emarsys, about how SAP’s omnichannel customer engagement platform is transforming the future of marketing. Joanna shares insights from her career at the intersection of marketing and technology, illustrating how SAP Emarsys empowers marketers through advanced Marketing Automation and real-time personalization. The conversation delves into how the platform connects customer data platforms and back-office systems to deliver unified, impactful experiences. Joanna also explores the role of generative and agentic AI in scaling smarter campaigns, touches on the ethical implications of AI, and highlights innovations in customer engagement platforms. With actionable insights for today’s CMOs, this episode is a must-listen for leaders aiming to drive growth with SAP technologies.

05-09
17:10

Jamie Metzl’s Superconvergence: The Intersection of AI, Biotech, and Innovation

In this episode, Jeff Kavanaugh, Global Head of the Infosys Knowledge Institute, interviews Jamie Metzl, futurist, geopolitical expert, and author of Superconvergence. Metzl explores how the rapid convergence of AI, genetics, and biotech is transforming industries, creating both immense opportunities and existential risks. He emphasizes the need for governance, human-AI collaboration, and value-driven leadership to harness these technologies for the benefit of society. The discussion highlights how businesses must adapt or risk obsolescence, particularly in healthcare, life sciences, and materials science. To learn more, listen to the full episode and explore Superconvergence for deeper insights.

02-12
38:32

How AI is Transforming the Energy Sector with Joseph Alenchery

In this episode, Jeff Kavanaugh from the Infosys Knowledge Institute sits down with Joseph Alenchery, a senior leader in the Infosys Energy Unit, to explore the transformative impact of AI on the energy sector. They discuss how AI is driving energy efficiency, optimizing resource management, and supporting the global transition to a sustainable, net-zero future. From AI-based platforms to real-world applications like Infosys' work on Jurong Island, this conversation delves into the technologies that are reshaping the future of energy management.

08-22
10:03

AI-Driven Public Sector Innovation with Lax Gopisetty

Join Jeff Kavanaugh of the Infosys Knowledge Institute as he sits down with Lax Gopisetty, CEO of Infosys Public Services, to explore the transformative role of AI in enhancing US public services. Discover how AI is driving efficiency, accessibility, and innovation across federal, state, and local levels. Learn about the critical importance of governance and purpose-driven implementation for maximizing public benefit. From healthcare to transportation, this episode delves into real-world examples and future possibilities for AI in the public sector.

07-11
19:20

Innovation in Large Organizations: Evolution & Disruption with Peter Temes

In this episode of the Infosys Knowledge Institute podcast, host Jeff Kavanaugh interviews Peter Temes, President of The Institute for Innovation in Large Organizations. They discuss innovation in large organizations and explore the evolution of corporate innovation and the shift towards disruptive practices. They also talk about the importance of adapting to technological advancements and changing market dynamics.

06-11
19:55

How to Integrate Sustainability into Procurement Practices and Impact Sourcing with Everest Group's Rita Soni

Infosys Knowledge Institute Global Head Jeff Kavanaugh sits down with Rita Soni, a leader in Sustainability Research and Impact Sourcing at Everest Group. Together, they explore the evolving landscape of sustainability and impact sourcing, highlighting the crucial role of procurement in driving business success while making positive social and environmental impacts. From the strategic integration of sustainability in sourcing practices to the challenges and opportunities in global markets, this conversation offers valuable insights for business leaders looking to navigate the intersection of sourcing and sustainability in an ever-changing world.

05-14
17:16

Show Her The Money with Catherine Gray and Rohini Williams

Join Jeff Kavanaugh from Infosys Knowledge Institute as he engages in a dynamic conversation with pioneering venture capitalist Catherine Gray and private equity leader Rohini Williams from Infosys. In this episode, they delve into the challenges and opportunities for women, BIPOC (Black, Indigenous, and People of Color), and LGBTQ individuals in the venture capital and private equity sectors. From discussing the importance of diversity in decision-making to exploring the potential of AI in enhancing investment strategies, Catherine and Rohini offer valuable insights and actionable advice. Tune in to discover how initiatives like the "Show Her The Money" movie and movement are empowering women and marginalized communities to make a meaningful impact in the world of finance.

03-27
23:36

Ahead in the Cloud: Delivering Scale and Service in the Credit Union Cloud with Anurag Sharma

Anurag Sharma, CTO at VyStar Credit Union talks about IT in financial services. The discussion covers IT service management in the cloud, digital transformation and how to leverage data and AI to deliver a hyper personalized customer experience. Hosted by Chad Watt, researcher and writer with the Infosys Knowledge Institute.

10-23
20:51

Ahead In The Cloud: Managing IT in a Technology Company with Nishit Sahay

Nishit Sahay, CIO at Marvell Semiconductor discusses moving electronic design automation to cloud. The discussion covers Marvell’s acquisition and integration process, generative AI, and how to use cloud for scalability. Hosted by Chad Watt, researcher and writer with the Infosys Knowledge Institute

10-09
22:26

Ahead in the Cloud: The Joy of Software Testing with Deb Costello of Spark New Zealand

Deb Costello, Domain Chapter Lead – Release and Automation Testing at Spark NZ talks about product testing. Deb explains the difference between scripting and coding automation and how Spark works with data and cloud. Hosted by Chad Watt, researcher and writer with the Infosys Knowledge Institute.

09-25
18:11

Ahead in the Cloud: A New Era of Cloud with Anant Adya

Anant Adya, EVP for Infosys Cobalt explains the new era of cloud. The episode covers findings from the Cloud Radar 2023, cloud spending, generative AI, and recommendations on how to manage cloud today. Hosted by Chad Watt, researcher and writer with the Infosys Knowledge Institute.

09-18
20:09

Ahead in the Cloud: Navigating Cloud Security Challenges with Ankur Shah

Ankur Shah, Senior Vice President and General Manager of Products for Prisma Cloud, discusses the challenges of cloud security and the prevalence of blind spots for companies. He emphasizes the importance of shifting left with DevSecOps, the need for cloud security visibility and control, and the significance of a shared responsibility model in securing cloud environments. Hosted by Chad Watt, researcher and writer with the Infosys Knowledge Institute.

08-02
19:24

Ahead in the Cloud: Harnessing Open Source for Innovation with Rafee Tarafdar

Infosys Chief Technology Officer Rafee Tarafdar explains how open-source software can be used in large enterprises to power innovation and deliver resilience. He tells us about Infosys’ plans to be more intentional about harnessing open source with cloud and artificial intelligence by setting up an open source program office.

07-06
15:59

Ahead in the Cloud: Going Under Ground at Norway’s Lefdal Mine Center with Mats Andersson

Lefdal Mine Datacenter’s Chief Marketing Officer, Mats Andersson, takes us through the planning and execution of the “Norwegian Solution,” one of the greenest datacenters on the planet. Hosted by Chad Watt, researcher and writer with the Infosys Knowledge Institute.

05-08
18:21

Ahead in the Cloud: Bringing Security Out of the Basement and into the Boardroom with Darren Kane of nbn Australia

Darren Kane, Chief Security Officer with nbn Australia, discusses Australia’s mission to narrow the digital gap, the need for C-suite involvement in security solutions, and the mix of challenges and opportunities AI brings to the security industry. Hosted by Chad Watt, researcher and writer with the Infosys Knowledge Institute.

05-02
19:54

Ahead in the Cloud: Lifelong Learning in the Age of AI with John Domingue of Open University

John Domingue, Computer Science Professor with the Knowledge Media Institute at Open University, shares how evolving AI technology is democratizing education by allowing the personalized learning in more than 300 courses at the largest university in the UK. Hosted by Chad Watt, researcher and writer with the Infosys Knowledge Institute.

04-11
17:19

Improving Vision and Quality of Life with Samsara’s Implantable Miniature Telescope

Tom Ruggia, Samsara’s CEO, talks about the innovative technology that improves the vision of people with untreatable retinal disorders. The discussion also covers the importance of partnerships, telemedicine and the human-centric approach.

02-27
17:57

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